And yet another black screen issue

As many others in this forum I suffer from the black screen problem when installing Windows 7 32 bit on my newly bought iMac OS 10.6.4. Will Apple please take care of this problem!

Apple has, in their tech notes, which can usually be found from Boot Camp Support page. I guess Boot Camp Assistant Help menu too.
*iMac displays a black screen during installation of Windows 7*http://support.apple.com/kb/TS3173
First item under "Troubleshooting"
http://www.apple.com/support/bootcamp
iMac and Windows 7 = BSOD
http://geekswithblogs.net/ajames/archive/2009/08/12/take-an-imac-and-windows-7-r tm-ndash-and-have.aspx
BC 3.0 FAQ, What's New
http://support.apple.com/kb/HT3777
Boot Camp: Windows 7 installation frequently asked questions
http://support.apple.com/kb/HT3986
Boot Camp Software Update 3.1 for 64-bit requires 3.0
http://support.apple.com/kb/DL979
http://www.macintouch.com/readerreports/bootcamp/index.html

Similar Messages

Yet another black screen on TTY with nvidia drivers

Hi everyone,
I've just changed my hardware and immediately installed a fresh Arch on it. Everything was fine until I installed the nvidia drivers: from that moment, once the boot is complete I get a normal (and working) GDM login screen, but I cannot switch to TTY with Ctrl+Alt+Fn. If I do, the screen goes black, but even worse, the monitor goes into sleep mode and I cannot get back to X (with Ctrl+Alt+F1).
The machine is still working correctly though, as I can get access to it via SSH. The only problem is that I cannot use the virtual consoles unless I want to lose all X display until the next reboot (restarting it via systemctl restart gdm doesn't work).
I also tried lightdm as a replacement but it's still the same.
However, when using the nouveau driver, everything works as expected and I can switch from one TTY to another as much as I want. Of course, I'd like to keep the nvidia driver for various reasons.
I found a lot of similar issues on the web and on this forum but none had this "additional little annoying thing" which is the sleep mode that can't be reverted but with a reboot.
Any help will be appreciated. Thanks in advance.
My specs:
- MSI GeForce GTX760
- Intel i7-4771
- Gigabyte Z87-D3HP
- Boot UEFI
Last edited by nanawel (2014-03-24 14:54:03)

I found that at https://help.ubuntu.com/community/UEFI
Set up the BIOS in EFI or Legacy mode
Some recent computers (>2011) allow to set up the boot either in UEFI mode or in Legacy (not-EFI) mode. The way to carry out this setting depends on the computers, but generally this setting is located in the "Boot order" tab of the BIOS (to access the BIOS screens, it is generally necessary to press a key during the PC startup).
Note: Some BIOSes (e.g. American Megatrends' "Aptio", found on the Asus vivobook series) call Legacy mode "Compatibility Support Module" or simply "CSM".
So if that applies to your machine, you might be able to boot Windows7 with UEFI mode and Arch+Nvidia with Legacy BIOS mode, without changing anything to the installation (the BIOS boot loader seems to be compatible wih GPT partition table, but there is to configure something for it to work see https://wiki.archlinux.org/index.php/GPT#BIOS_systems).
If you can't do that and you really do not want to use the nouveau driver, you have no other choice than to wait for Nvidia to release an UEFI compatible driver, and not to work in tty console mode.
You can also try to search how some has succeeded to use the efifb frame buffer with the nvidia driver, with special configurations.
But, apart from the BIOS switch between boot loaders, the two easiest approaches for you are either to use the nouveau driver or to not work in tty console mode when using the nvidia driver.
Maybe you could find something better but it will be more complicated, I don't know if you have time and motivation to go this way...
Nvidia will surely release a UEFI compatible driver sooner or later...
Regards.
Last edited by berbae (2014-03-26 14:42:01)

The Windows 7 Black Screen Issue

I am putting in Bootcamp with a Windows 7 install. I checked these forums and made sure I had all my prep work done.
I referenced article TS3173 and downloaded the neccessary drivers for 7, formatted a 16GB SD Card as FAT Bootable and copied the drivers and autounattend.xml files onto the root of the drive.
THe installation as going as planned but at the end I'm still ending up with a black screen. Windows is installed ok but on the restart after" Preparing for FIrst Use" comes up the screen goes black.
Obviously, the drivers are not being installed from the SD card, I tried it on a USB External driver as well. Am I missing something here? I read every post I could find on it and I can't see where I am doing anything incorrectly.
Thanks
Tom

You don't need Paragon or another NTFS driver. That may work (I've used it, but I was using a full hard drive anyway to begin with).
Apple's method:
http://www.apple.com/support/bootcamp/
*My iMac (27-inch, Late 2009) displays a black screen during installation of Microsoft Windows 7 using the Boot Camp Assistant. How do I fix it?*
The Windows 7 installer does not include required graphics or Bluetooth drivers for this computer. To obtain the necessary drivers and resolve the issue, see this article (creating the SD card and drivers for the "black screen" issue).
http://support.apple.com/kb/HT3986
http://support.apple.com/kb/TS3173

Air 3.3 beta PC audio distortion / Air 3.1 / 3.2 Mac black screen issue

Hi there,
I've recently released a large game coded in Flash Builder with Air (www.lonesurvivor.co.uk), and I used Air 3's captive runtime feature to bundle it for Mac and PC.
The initial build used Air 3.2 and for a large proportion of OSX users, there were no visuals at all, just sound and the game obviously working underneath. This caused a very large support issue, and took several weeks to deal with, as well as having to maintain a seperate Projector version for those for whom the Air version wouldn't work. I wish I had known that the game would fail on some Macs, but unfortunately the issue showed up on none of the ones tested.
I'm about to launch the updated build of the game which uses Air 3.3 beta 1, as it seems to fix the black screen issue for all those who experienced it. I was very happy that Adobe have managed to iron this out, even if there was no response to the bug I entered into bugbase.
The problem is, on a final test on XP SP2, the 3.3 beta version produces what appears to be filtered graphics... which is how the Mac version has always appeared, but the PC version of the game seemed to use what looked like nearest-neighbour sampling in Flash's fulllscreen upscaling, which looked good for the zoomed pixel art in this game.
This is a small cosmetic issue, but there is another one whhich is far more severe - the audio has become extremely distorted, and is now unlistenable.
So with 3.2 giving me no visual on Macs and 3.3 giving me unlistenable audio on PCs, I will now have to maintain two versions again. I really would like to keep one project I can quickly make changes to, but the seperate problems in different platforms means I lose out on the great cross-platform functionality of Air. I'm hoping this is a known issue, but I couldn't find it on google / bugbase / these forums.
Could these two issues be related - is hardware acceleration not working or something? Somehow I think it is, because the XP test machine is quite old, and tended to fall over with the game running in software mode in a Flash projector.
I tried swapping out the Air 3.3 runtime for the previous 3.2 I shipped with, and editing the XML desciption to make sure it was set to use that and, sure enough, the game worked as it did before. So there is definitely something up with the beta. I'm just glad I caught this problem before I shipped as going to save me thousands of emails of support!
So I guess my question is - is this a known issue? And if so, do you have any workarounds / or are Adobe working on a fix?

Hi Chris,
Thanks for the prompt response - I guess I should have tried the forums instead of the bugbase last time... It really was a support nightmare! Not least because I had to deal with the problem of saved games being wiped by over-zealous browsers on the backup Projector version I was supplying Mac customers with.
Fortunately the Mac Air 3.3 runtime works great.
Out of interest - there is still the difference in GPU scaling used between Mac and Windows though, which there always has been since it was introduced (is this a known issue btw?)
Which leads me to the 3.3 beta 2 - I tried it out last night, and while it corrected the blurry graphics (the scaling appeared nearest neighour again on XP), the audio suffered the same distortion.
In addition, I had several other XP / Vista / Win 7 users test out the build, and the user with XP SP3 also suffered the issue.
So I'm planning to ship the PC version with 3.1 as it worked well for the first release, and use 3.3 beta 1 for the Mac version. Unfortunately I've run out of time and need to get it out there!
I'd definitely be interested in getting into the pre-release program. I'll write you an email and send the builds of the game too.
Cheers,
Jasper

My iPhone will not turn on after a yet another blue screen of death. Please help!

As mentioned above, my phone will not turn on after a yet another blue screen of death. All of a sudden it turned off, and it wouldn't turn on for quite some time, even after I plugged it in the charger. It wasn't long after the screen turned on, but it only displayed a bright black. I decided to turn it on and off a few times. Nothing worked.
I have also tried to call the phone from another one. It was as if the phone was simply off.

Hello ZarinaUrum,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPhone.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/TS3281
Cheers,
Allen

I just got a refurbished iPod 5th generation 32gb. This morning I went to turn it on and it didn't do anything and kept the black screen. I tryed to turn it on but it didn't do anything. Help?

I just got a refurbished iPod 5th generation 32gb. This morning I went to turn it on and it didn't do anything and kept the black screen. I tryed to turn it on but it didn't do anything. The day before it had looked weird, as in I was downloading an app and it powered down, the when I tryed to turn it back on it got red and green lines on it. Should I send my ipod in to Apple so they can fix it or can I do this myself?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Or send it to Apple
Service Answer Center - iPod
Apple Retail Store - Genius Bar

PowerBook G4 - Won't Start Up - 3 Strange Beeps then just LED flashes and sudden death - black screen.

PowerBook G4 - Won't Start Up - 3 Strange Beeps then just LED flashes and sudden death - black screen.
Prior that the powerbook also couldn't start but I could see the Apple logo, so via fire-wire (holding T at start up) I backed up the hard disk.
Check via DiskToolPro the structure, defragmented. Via DiskWarrior rebuild the directory
and finally not been able to access the drive I reformatted the drive via fire-wire drive.
Re-started the powerbook holding C to boot up from DVD - nothing
Re-started again and it give me one long beep and black screen. An indication that my 1gig RAM is bad or gone (?) and the DVD is stuck inside.
Bought new one 1 gig, installed it and now I'm getting only three beeps.
I tried all, changed the slots several times and nothing.
I tried more as:
                         c -- to boot from CD (again while the DVD is still inside and I cannot get it out)
                         cmd-opt-p-r -- to Zap the PRAM,
                         cmd-opt-n-v -- to clear NV RAM,
                         cmd-opt-o-f -- to boot into open firmware … and nothing. The DVD is in and I have
                                                black screen with three beeps and flashing LED.
Do I have to replace the Logic Board?   (Anyone has a spare one ?)
But it is the faulty Logic board?
Could anyone help me out? Please.
I'm retired and I cannot afford a new laptop - and this powerbook was a great, great horse for me until that horrible set of three beeps.
Thank you in advance for any advice and help.
Martin
THE SPECS OF MY POWERBOOK:
Model Family:
Powerbook G4 Aluminum
Processor:
1.67GHz G4 (PowerPC 7457B)
Manufacturer:
Motorola
# of CPUs:
1
Codename:
Apollo 7
Display:
Size:
15.2"
Finish:
Matte
Resolution:
1280x854
Backlight:
CCFL
Base Memory:
1gig PC2700 SODIMM
Brand:
Apple
Wireless:
802.11b/g
Color(s):
Aluminum
Original OS:
Mac OS X 10.6.3
Battery:
50-watt-hour removable lithium-ion battery
Graphics:
ATI Mobility Radeon 9700 (64MB)
Base Storage:
80GB 5400RPM EIDE 2.5"
Optical Drive:
8x Superdrive
Model Number:
A1106
Sales Number(s):
M9677LL/A
Machine Number(s):
PowerBook5,6
Dimensions:
13.7 in x 9.5 in x 1.1 in
Weight:
5.6 lb
Production:
Jan 31, 2005 - Oct 19, 2005
Factory:
China
Production Year:
2005
Production Week:
35 (September)
Production Number:
4240

But it is the faulty Logic board?
There was a known issue with LBs in 15-inch PowerBooks with 1.5 and 1.67Ghz processors in which one RAM slot would fail. There once was a repair extension program that fixed the problem at no cost, but it is long-expired.
The problem with seeking a used logic board for these models is that so many had their boards replaced that it increases the chances of the boards in the used/pulled markets having the same problem you have now. The replacement program also came close to exhausting the supply of new boards,
If it turns out to be a bad LB and you can't find a replacement, consider how used computer pricing works: A used computer is worth hugely more in parts than if bought as a working unit. I.E, you can probably find a working PowerBook that will cost less than the logic bard alone. It also possible to find a used MacBook Pro for less that a replacement LB.
If you tell us your approximate geographic location, we can see what's available nearby. I'm also retired, and and visiting my wife's family this week so have even more time than usual to help you search.
Regards,
Allan Jones

So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now

So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now

See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
- An appointment at the Genius Bar of an Apple store might be in order

When I power up my 2008 Mac Pro I get the "welcome", chime, fan goes on, a light goes on on my Apple monitor and then nothing - black screen. Whats going on?

When I power up my 2008 Mac Pro I get the "welcome chime", fan comes on, a light comes on on my Apple moniter and then nothing - black screen. What,s going on?

what you describe as the "welcome chime" is the indicator that your Mac has passed the Power-On Self test, and if a suitable source of software can be found, booting is likely.
If the screen stays dark, the most likely explanation is a graphics card failure. But it could also be caused by a backlight failure in the LCD, so be sure you try shining a bright light at the screen to be check whether the picture is there, but just not illuminated.
Graphics card failure will end the boot-up process in some cases, and not have an impact in others. Two external indications you can use when your display is not working are: The Caps Lock key, which is under the control of Mac OS X, and the Control-Eject dialog box shown below. Note that the default is Shutdown, so a Mac that shuts down in response to Control-Eject followed by Return is working fine.

I have macbook pro 13.3 inch. I am installing window 7 in boot camp manager after copying file of window upto 67% it doesn't response and i had forcely shotdown my macbook. Now my macbook doesn't open and stop in black screen with cursor blinking.

i have macbook pro 13.3 inch. I am installing window 7 in boot camp manager after copying file of window upto 67% it doesn't response and i had forcely shotdown my macbook. Now my macbook doesn't open and stop in black screen with cursor blinking. Now how could i open my macbook pro.

At startup hold down the Option/Alt key and from the screen that comes up select your OS X partition to start the computer from. Then use the Boot Camp Assistant app to Remove Windows and the partition you reated for it and it will Automatically place the space you allocated for the Windows install back into the OS X partition.
NOTE:
Do NOT use Disk Utility to erase the partition that was created for the Windows install. Use the Boot Camp Assistant app again to do that.

HT201210 Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle o

Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?

DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ?

Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...

It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.

My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine what is the cheapest way to get it fixed or can i fix it myself without any money

My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.

If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center

Another Black Screen on Capture issue!

Hi, Note with interest I am not the only one to be confronted with this issue. I have a Sony HDR HC7 HD (HDV) camera and on intial set up of my installation - used this camera and through Easy Set up chose the Apple codec 1080i50 for PAL video capture and every thing was hunky dorey.. Indeed great stuff.. Subsequently I needed to video edit some SD video taken by another Sony camera DCR PC330 PAL and reset the Easy set up to accept SD video. It worked -and is still working. The problem I now have is try as I might - by going back to Easy Set up and reconfiguring to the original settings for the HD camera I am confronted by a black screen on capture. Everything else seems to be fine.. the camera whirrs and starts up but there ain't no flaming picture!! Help!

I found that at https://help.ubuntu.com/community/UEFI
Set up the BIOS in EFI or Legacy mode
Some recent computers (>2011) allow to set up the boot either in UEFI mode or in Legacy (not-EFI) mode. The way to carry out this setting depends on the computers, but generally this setting is located in the "Boot order" tab of the BIOS (to access the BIOS screens, it is generally necessary to press a key during the PC startup).
Note: Some BIOSes (e.g. American Megatrends' "Aptio", found on the Asus vivobook series) call Legacy mode "Compatibility Support Module" or simply "CSM".
So if that applies to your machine, you might be able to boot Windows7 with UEFI mode and Arch+Nvidia with Legacy BIOS mode, without changing anything to the installation (the BIOS boot loader seems to be compatible wih GPT partition table, but there is to configure something for it to work see https://wiki.archlinux.org/index.php/GPT#BIOS_systems).
If you can't do that and you really do not want to use the nouveau driver, you have no other choice than to wait for Nvidia to release an UEFI compatible driver, and not to work in tty console mode.
You can also try to search how some has succeeded to use the efifb frame buffer with the nvidia driver, with special configurations.
But, apart from the BIOS switch between boot loaders, the two easiest approaches for you are either to use the nouveau driver or to not work in tty console mode when using the nvidia driver.
Maybe you could find something better but it will be more complicated, I don't know if you have time and motivation to go this way...
Nvidia will surely release a UEFI compatible driver sooner or later...
Regards.
Last edited by berbae (2014-03-26 14:42:01)

(Another) iMac G3 black screen issue

All right, I'm sure questions about the CRT going black are pretty common, but I've scoured the net for fixes and am still coming up blank. Here's the problem...
Just bought a used iMac G3, slot loader. I think it's one of the early ones, as there's no VGA port in the back under the pop-off plate to use a second monitor. The guy I bought it from knew nothing about its history other than "the screen doesn't work".
Took it home, turned it on. The power light goes on, the hard drive spins, the screen makes those CRT sounds like it's going to come on, but it's completely black. So, I hit the forums and have tried the following solutions:
1. Reset the PRAM.
2. Replaced the PRAM battery with a new one.
3. Remove the memory, then battery, then pressed the PMU button (once), waited, replaced the battery, then memory.
4. Inserted an OS 9 CD, held down C during startup. Heard it spin around, didn't do much else.
5. Gone into Firmware mode, reset the NVRAM.
6. Let it boot up, waited till the hard drive stopped spinning, pressed the power button to try to put it to sleep. Nothing happened.
7. Held the button on the side down while restarting. That may have been a bad idea, I dunno, but I was running out of things to do and figured it's probably already fried anyway. It beeped in acknowledgement, but no other changes.
Any other ideas? I've hit all the places I can think of. I don't care much about saving anything on the HD -- I have no idea what's on it anyway -- but I'd like to get this running as it's intended to be used for a non-profit. As always, I'd like to make spending cash on a replacement part a final option; it seems people jump to that conclusion prematurely pretty often but it may be about that time...
Last thing. If this thing is definitely dead, are there any parts inside worth salvaging? Maybe I can gut it and have a nice Macquarium. Any links to a good page on how to safely discharge the CRT and take this baby apart?
Thanks in advance for any tips.
iMac G3 (slot, 350?)

Hello and Welcome to Apple Discussions,
I actually successfully took one of these iMac G3's completely apart and replaced the entire CRT component, leaving all other parts inside. The CRT in my machine did work before I replaced it, but it had a " dark shadow" which grew worse as time went on (making it hard to see), so I decided to replace it with a newer one. What I recommend you do is try one last thing because you just bought it. There are "hidden" CRT controls for the brightness and contrast inside of the bottom case (two plastic knobs). From what I am reading, it sounds like the entire CRT is bad and will not power on/function properly, but you can try to adjust the brightness/contrast anyway just to be sure. The fact that you hear the CRT sounds makes me think it is possible the brightness/contrast are all the way down, which would be why you only see a black screen when powered up. To locate these knobs follow the instructions below:
1) After completely unplugged, place your iMac G3 upside down on a soft surface (such as a bed).
2) Using a screwdriver, remove the two screws located near the front end of the machine.
3) After removed, pull upward and remove the plastic housing.
4) Look for two black knobs on the sides of the machine and plug in the power cord.
5) After you hear the chime, turn the knobs back and forth to try to get a picture.
6) If you do not see a picture, your CRT or (parts that connect to it) are probably broken.
7) Remove the power cord.
8) Replace the bottom plastic housing and screw it back together.
I hope this helps you solve this issue you are having. If it does not work out, I will think of something else. Also, do you hear the start up chime and does the power light always remain lit green the entire time the machine is powered on?
Jason

And yet another black screen issue

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