Another Skype Fraud charge

I was shocked receiving an email today saying that I'm -$800 on my Paypal account and I would need to resolve it. At this point I already know that I have been a victim of hacked account. I checked and login to my paypal and saw 12 charges coming from "Skype communications sarl" charges ranges from 10 - 85 Euros on 2 different days. I saw another thread about this issue but I couldn't post on it anymore, so I'm bumping it again. Has Skype done anything yet with their security or whatever this "Skype communications sarl"?
If not, then obviously skype doesn't care about their customers and this might be the end for them.
Solved!
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Greetings, jujubeatzz, and welcome to the Community,
Further to Primemover's recommendation, above, if you have not already done so ...
Please change your Skype account password immediately;
Please change your PayPal account password immediately;
Please change the password of the account for the payment method affiliated with your PayPal account.
Next, please contact PayPal and alert them to these incidents. Provide all of the details of the payments which you did not authorize: date, amount, currency, and any invoice or tracking number stated.
Finally, please file the same report with Skype Customer Service using this link:
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
As you know you are contacting Skype Customer Service, please skip past Step 2 of the instructions and proceed directly to Step 3, Continue Support Request.
Skype Communications S.a. r.l., based in Luxembourg, is the legal entity through which Skype conducts business. Appropriately and legitimately invoiced charges such as for credit or subscription purchases would originate from this name. Unfortunately, scammers use this name as well.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Y_U_DoThisSkype wrote:
1. So for whatever weird reason I got a message on August 18th that my skype subscription payment had failed.
2. ALSO the number I had with skype no longer works??? It is still listed on my desktop skype interface but when I call it I get an error message... AND when I call from it to my cell phone it is a totally different number that I have never seen before and is a totally different area code etc.?
Hello and welcome to the Skype Community!
1. You may have received the message in error. Your account shows that the $2.99 payment on August 18th 2014 successfully purchased a further one month"s Unlimited USA/Canada Subscription.
2. Your last order for this was for 3 months coverage on December 17th 2011. The Number has since been returned to the "pool".
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How come my email got another skype name which i d...

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using your email address, send an email to [email protected] and request them to unlink the unknown account from your email address.
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I recommend that you always run the latest Skype version: Windows & Mac
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Hi, Patzycakes, and welcome to the Community,
As a matter of fact, yes: Skype Numbers are associated with the account under which the subscription was started. Skype does not permit Skype Numbers or any other subscription, or credit, to be transferred from one account to another.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Hi, Greensboro123, and welcome to the Community,
I am sorry that I am to be the one to advise that your claims directed at Skype are simply not true. Credit card fraud is a serious problem in our world today. We all pay for the thieves and their dishonesty with high interest rates, increased service fees, and other fees imposed upon cardholders.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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I am glad to hear that U R an employee and not just "any moderator" but I still find it kind of invasive that "any skype employee" can look into my call log w/o my express request / permission...
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QUOTE:
We have refunded the calls to your balance and apologize for the inconvenience.
The call history list in the My Account section does not currently reflect refunded calls but it will be reflected in your account balance.
Here are a number of suggestions which you should try to help resolve this issue. Please test after each step to see if the action has resolved the problem:
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This solves the issue for most Skype users as we are constantly improving our product
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* Locate the shared.xml file found in
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6) Make sure all your PC's drivers are up-to-date (especially sound, video, motherboard controllers and network card - you can usually find the latest drivers on the manufacturer's website).
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UNQUOTE
I will try again .....?

Arbitary Skype Wifi charges!!!!!

I went to my loved cafe today. Evertime I connect to the hotspot the skype wifi popup is shown. Normally I close it and connect though the portal that gives you a FREE 1 hour of internet.Today I clicked connect by mistake.
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I switched off the wifi, I closed the laptop, I exited skype. Nothing hapenned.
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Solved!
Go to Solution.

contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Another Skype Fraud charge

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