Another Windows 8.1 Remote Desktop Connection Issue

I want to connect to my PC running Windows 8.1 from my tablet running 8.1. I have allowed RDC in the windows firewall. I open RDC on my tablet and enter my PC computer name, KENSPC, into the Computer field and get "Remote Desktop can't connect to the
remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network.
I get the same message when I use the IP address for the PC.
My PC is wired to my router and my tablet is wireless and both use my Microsoft account for credentials. I can ping the PC from the tablet, so I know the tablet can see the PC and I can open files on the PC from the tablet. I have "Allow
Remote Assistance connections to this computer" turned on. And I have, in fact, had HP help via remote assistance. But nothing I do seems to work. The steps as specified in the Helps do not work. Any help would be appreciated.
kenfrantz at outlook dot com

Hi,
According to your description,we need to know the detail edition of your remote PC.
You can use a PC running any edition of Windows XP, Windows Vista, and Windows 7, or a PC running Windows 8, Windows RT, Windows 8.1, or Windows RT 8.1 to initiate a connection.
But the remote PC must be running one of these Windows operating systems:
Windows 8.1 Pro ,Windows 8.1 Enterprise ,Windows 8 Enterprise ,Windows 8 Pro ,Windows 7 Professional ,Windows 7 Enterprise ,Windows 7 Ultimate ,Windows Vista Business ,Windows Vista Ultimate ,Windows Vista Enterprise ,Windows XP Professional.
Also, I would like to share the following article with you:
http://windows.microsoft.com/en-us/windows/remote-desktop-connection-faq#1TC=windows-8
http://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/windows-8-1/compare/default.aspx
Hope this helps.
Regards,
Kelvin Xu
TechNet Community Support

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UAG SP4 and Windows 8.1 Remote Desktop Connection 8.1

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I found on the description of SP4 for UAG the following: "Remote Desktop: Forefront UAG SP4 supports the Remote Desktop Connection (RDC) 8.1 client." Does that apply to the publication of servers using "TS Client Tunneling
(Windows Vista/Windows XP)"?
When I use my Windows 8.1 32bit client to connect to the portal, I can see the published application, click on the icon that is on the portal and it start the SSL Application Tunneling and the SSL icon appears at the Taskbar. Then it opens the "Remote
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Thank you!

Hi Rob,
Let's confirm some situation:
Did you mean connect to Windows 7 from Windows 8.1 computer?
Did you mean the printer connect to another Windows 8 computer at home, and shared to that Windows 8.1 or the printer connect to that Windows 8.1 directly?
Firstly double check your settings:
1. Launch Remote Desktop Connection.
2. Click Options, and then click the Local Resources
tab.
3. Under Local devices and resources, select the Printers check box.
After that make sure that the proper printer driver version is installed on the remote computer.
Meanwhile, refer to this thread to check the port:
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/win-7-remote-desktop-and-local-printing-not/544acb1b-a259-4170-bc05-2c6dbfd0ca05
Karen Hu
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Connecting to a Windows computer using Remote desktop connection

I have connected a Windows 7 computer to my network using an ethernet cable to my Time Machine which is configured as an extension to my Airport network. My Mac sees the computer as shared, and I can connect to it using the name and password so I can browse files on it etc.
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You are using the Mac version of RDC aren't you?
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Hi Team
We have our RDP client and i came across with one issue "Expected data got 3" with this client.
This issue is getting while connecting some of below operating system flavors.
Microsoft Windows 2008 Enterprise edition
Microsoft Windows 2008 Standard edition
Microsoft Windows 2003 servers
When we are trying to get RDP to those servers with our client, getting "Expected data got 3" error. One more main thing here is the specified error is not getting for all the servers of same operating system in above list.
Able to get the RDP console for those servers using mstsc client.
When i read the [MS-RDPBCGR] specification, i found the below points
mcsSDin (variable): Variable-length PER-encoded MCS Domain PDU (DomainMCSPDU) which encapsulates an MCS Send Data Indication structure (SDin, choice 26 from DomainMCSPDU), as specified in [T125] section 11.33 (the ASN.1 structure definitions
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Client License Data (section 2.2.1.12.1) structure."
Could you please explain me is this issue is happening due to Licence configuration in RDP server and please provide support with server side configuration if any because our code works for other servers ?
Thanks & Regards,
Pavan G.

Hello Pavan -
Thanks for contacting Microsoft Support. I'm researching this for you and request you to please send me mail at dochelp @ Microsoft dot com so that I can share tools and techniques to collect some traces and analyze.
Thanks.
Tarun Chopra | Escalation Engineer | Open Specifications Support Team

Remote Desktop Connection Issue

Hello,
We have an issue where our reception computer has 4 RDP connections set up to access 4 other desktops in the office. The connections seem to lose some sort of connection settings periodically as when we try to launch the connections they fail. They
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work for a short time before we have to do this again. Now another interesting thing is that we can go to one of the other desktops and connect from it to the reception computer but it for some reason will not work the other way around. We have tried configuring
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been provided through the operating system.
Thanks,
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Hello,
We started by computer name and then tried IP address. The computers in the office have all been assigned Static IPs and it still happens. This issue does not happen at a specific time or interval and just happens when
it feels like it. It could work for a day and then stop or it could work for a month and stop. We have found that rebinding to the domain somehow temporarily resolves the issue. I looked into any group policies that could be causing an issue but we have not
of the group policies that affect RDP configured so that can pretty much be ruled out. The error We receive is as followed: "Remote
desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
Make sure the remote computer is turned on and connected to the network,
and that remote access is enabled."
Like I said rebinding to the domain temporarily resolves it but would be nice to find a permanent solution.
Thanks in Advanced for any help
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EA6900 Remote desktop connect issues

I just did a computer upgrade now running window 7 and just connected the EA6900 wireless router for the shop. I am now having problems connecting from the home computer. A novice at this but I do try and do my own research. I have been unable to find anything that address my issue. And now not even sure it may be the router that is the issue. I did have the remote desktop hooked up before all the new equipment.
Any guidance would be appreciated.

As long as their not the home additions then that should fine (pro or better).
It's best to go into DHCP settings and reserve an ip address for the host system. Then you can connect with remote desktop using the ip address to remove any chance of DNS or computer name issues.
Remember to Restart the computer you reserved an address for so it gets the address you
Specified.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

Windows 8.1 Remote Desktop Connection dies with feeble "An internal error has occurred" with SonicWALL VPN

Back when life was simple, under Windows XP, i simply fired up my SonicWALL client, connected to the host, and then connected via RDC and all was good.
Now I have Windows 8.1 and SonicWALL's v4.9.0.1202 64-bit client. I can connect with the client - although it seems to drop the connection quite a bit - but when it is up, I can ping the host. But when I try to RDC, I get the completely unhelpful
error mentioned above.
My version of 8.1 is up-to-date - the VPN client came right from DELL's website. What am I doing wrong?
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Please, somebody - i need to get back to Planet 10!

Did you ever find a solution to this problem. I am having the exact same problem

Remote desktop connection issue with an RDP client while connecting some 2008 servers and getting "unimplemented type in main loop"

Hi
For the working RDP server console we are getting the below PDU types only.
// PDU Types
RDP_PDU_DEMAND_ACTIVE = 1
RDP_PDU_CONFIRM_ACTIVE = 3
RDP_PDU_DEACTIVATE = 6
RDP_PDU_DATA = 7
Null PDU type = 0
Where as for some windows 2003 servers getting "unimplemented type in main loop 13" instead of above mentioned PDU types.
Could you please provide when we get this other PDU types ?
Thanks & Regards,
Pavan G

Hello Pavan -
I'll help you with this inquiry. By setting minencryptionlevel = 0 on server, are you able to get server->client unencrypted PDUs in network trace ? If yes, please send me the same by dropping a mail to dochelp @ Microsoft dot com.
Thanks.
Tarun Chopra | Escalation Engineer | Open Specifications Support Team

Remote desktop connection lost due to intel?

Since some time i cannot get my intel-macbook connected to my work's windows network through remote desktop connection (version 1.0.3), while i still can do so with my g5-imac. So the network does not seem to be the problem.
It used to work but now it doesn't anymore. Tried reinstalling the program, reinstalling mac os, used bin and hqx, downloaded with safari, firefox and internetexplorer, but it dos not help. Appel support directed me to this forum an window's support wouldn't talk unless i paid 300 euro's (for support on a free dowloadeable program!!).
On window's mactopia site it says "Stability is also improved (...) when Remote Desktop Connection Client is used on Macintosh computers with PowerPC G5 processors." But is the opposite true: does it not work on intel?
Who can help me out?

First, RDC does work for many folks on Intel Macs. It does have problems with printing but for the most part it's stable.
What exactly doesn't "work"? What do you see when you try to connect?
You should troubleshoot by creating a new Mac OS X user account and trying to use RDC within that account to connect to your Windows machine. If that works then you have some corrupt preferences and those are relatively easy to locate.
If you're still unable to connect then you have something at the system level that's hindering your connection. Turn off your firewall for starters. Try logging in with the Shift key held down so that you don't have any extraneous applications blocking your connection.
Finally, if your G5 works and your Intel Mac doesn't then you might want to move one machine to the other machine's network connection and verify you have the same connectivity. And verify all of this by using the same user name and password from both Macs.
Hope this helps! bill
1 GHz Powerbook G4 Mac OS X (10.4.9)

Remote desktop connection not working in windows 7 Pro x64 bit sp1 3389 port not working

i have still facing same problem in last two week in my system RDC not working . i have installed in my system windows 7 x64 bit Pro sp1 then i check 3389 port working or not in my system use the command netstat -a -o command in
command prompt but this is my bad luck its not woking in my machine after i have decide to change RDC listening port via registry i have change it 3389 to 3391 after restart my system, and
after again testing using same command but no any change again rdc not listening . After i have search this issue on search engine google bing and microsoft , i have found more solutions but i have try one
uninstalled two microsoft updates first is kb KB2621440 second is KB2667402 and after again restart my system and again installed KB 2667402 But not change i have already enabled Remote Desktop connection in windows 7 and select the option
any version computer running , i have try three and four time enable disable remote desktop connection in my machine . but not change i have all windows firewall disable and uninstalled anti virus they intalled in my machine , and using the Mcafee
stinger tools to scan my machine to remove virus but stinger is not found any thread in system. ihave already run this command in my system sfc /scannow Please Can you help me to fix this issue.

Hi,
When you try to start the Remote Destop Connection, what errors it showed out?
Could the other PCs connect this PC with the RDC?
So you have read this blog?
RDP connections might fail due to a problem with KB2621440 - MS12-020
Did you reinstalled the KB2621440?
Besides, did you follow this guide to enable the RDC connection?
Connect to another computer using Remote Desktop Connection
And also this guide?
Why can’t I connect using Remote Desktop Connection?
Please take a check with those settings again.
Best regards
Michael Shao
TechNet Community Support

I have a time capsule connected directly to fiber connection. I have connected a windows server directly to TC and configured it for remote desktop connection. From my interanet I can access srvr but not from my home. What config I need on TC?

I have a time capsule directly connected to fibre optic point out. All pcs and macs are connected wirelessly to the internet. I have connected a windows server pc to TC. When configured for Remote desktop connection, I can access windows server from within interanet but don't know how to access it from internet. I guess I need to change some settings in TC to get some ip adress for the remote desktop connection from my home. Anyone who can help me out? Appreciate it.
Narmin

I am a little lost now.. I have read again your title and your first post.. and they seem inconsistent.
In the title you state.
From my interanet I can access srvr but not from my home.
Interanet is not a word I know.. I assumed intranet...are you talking about internet or intranet? And just to be clear say WAN or LAN.. !! Is your home part of the interanet??
In the first post you state,
I can access windows server from within interanet but don't know how to access it from internet.
Now this is more normal.. the issue is not in the home at all, it is accessible from there but fails from internet. If this is correct, then you can do a few obvious things to determine where the problem is.
But first I need to know are you actually testing from a different internet connection to your home lan.. you are not just trying the public IP from inside the LAN as that will fail due to the TC not doing NAT Loopback.
I am also assuming the TC is the only router in the network, and has the public IP on the WAN interface.
And I am also assuming you have turned on the ping responder and you can actually ping your public ip from the internet and get a response. This helps no end in figuring out where there are issues. Strange but I have no idea if there is a ping responder in the TC WAN so you might need to forward that as well. Also if you have a dynamic public ip address are you using dyndns or no-ip or some other service to connect.
1. Test bypassing the TC.. plug the internet connection straight into the windows server,, and test if you have access. If yes, the TC is the problem.. if not, your setup on the windows server is wrong.. look at firewall in particular.
2. Assuming from test 1 the TC is the problem, Post the screen shots of the port forwarding setup for us to look at.. that is by far the easiest way to check it out.
There are lots of references to port forwarding in the TC.. eg
http://must-know-mac.blogspot.com/2008/07/how-to-port-forward-time-capsule.html
The things that generally go wrong are firewall on the computer that is accepting the port.
The ISP doesn't allow connections on a particular port. (not likely in your case)
The router is behind another router.. double NAT will kill any port forward.
Upnp has already allocated a port.. not an issue as TC doesn't use upnp although a reboot of everything after you set port forwards is well worth it.. amazing how things don't stick properly without a reboot.
IP on the receiving device is not static and so changes.
Not enough or right type of ports are opened. This is always messier than it looks as one port is often not enough for two way communications.

Remote Desktop Connection to Windows 8 PC from other computers crashing

Hi all.
Was hoping someone would be able to help me with an issue I'm having.
I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
never will. The computer has a single user profile that has full administrator rights.
I have followed numerous web tutorials on how to turn on Remote Desktop. I've gone into Advanced System Settings > System Properties > Remote > checked "Allow Remote connections to this computer". All seems ok to me.
The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
the connection or do anything. I have to restart the computer from then to be able to use it again.
I'm convinced there's not a problem with my local network as the HP ENVY can RDP into the Windows 7 laptop or Mac running Windows 8.1 without any problems. All computers are connected via Ethernet to a Linksys/Cisco wireless ADSL modem router which supports
Gigabit. The iPhone and iPad of course connect to the wifi network from the Cisco/Linksys modem router
I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
to continue using it. Dead end there, it seems.
The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck.
If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
you think I can provide anything.
Thanks in advance!
rugbyreff

The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet
Hi Brandon
Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
this still hasn't helped.
If you have any other ideas I'd be very glad to hear them!
rrugbyreff
"If it's worth doing, it's worth overdoing" -- MythBusters

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

Remote desktop connection manager on windows 8.1, can't connect to windows server 2012 R2, Socket closed

remote desktop connection manager on windows 8.1, can't connect to windows server 2012 R2, Socket closed each time i try to open remote connection to the server,
does remote desktop connection manager V2.2 not compatible with windows 8.1, and if so, is there are any other compatible versions
or what's the problem,
Mahmoud Sabry IT System Engineer

this issue maybe will be fix by latest version, we still waiting for it
maybe your issue can be fix using this methods
https://social.technet.microsoft.com/Forums/windowsserver/en-US/61f218a5-5ef8-49da-a035-90cdd64fc9a0/problem-with-remote-desktop-connection-manager-error-3334?forum=winserverTS
http://shawn.meunier.com/?p=1#comment-43

Remote Desktop Connection freezes Windows 7 64-bit

At home, I just upgraded from a Windows 7 Ultimate 32-bit desktop to a new Dell with Windows 7 Ultimate 64-bit OS. Remote Desktop Connection from my old home PC to my work PC worked great for years even after upgrading both to Windows 7 Ultimate. Now everytime I try to use Remote Desktop Connection (RDC) to connect into my work PC (with Windows Ultimate 7 32-bit) the RDC window will freeze after a new seconds of use. If I wait approx 3 minutes the RDC window will unfreeze for a few seconds before freezing again. If I minimize the RDC window on my home PC, I can continue to work because it's only the RDC window that is frozen. Here is everything I've tried already that has not helped:
1. Trying reducing the home PC screen resolution
2. Downloaded the latest 64-bit driver from NVIDIA for the GTX 260 graphics card
3. Taken my home PC to work to test behind the company's firewall--doesn't help
4. Disabled Window Auto Tuning (suggestion from this website)
5. Called Dell support--they tried for about an hour to help but couldn't; thier suggestion was to order Windows 7 32-bit version OS and install it
6. Tried running the 32-bit version of mstsc.exe - no help
7. Using MSCOMFIG, disabled all Startup items - no help
I have another home PC running Windows XP, it works perfectly using RDC to connect to my work PC. Also, I have no problem at all using RDC from my work PC back into my home PC (the other direction).
Here may be a clue: if I start up my new Dell Windows 64-bit OS in Safe Mode, the RDC session does not freeze.
Any suggestions would be appreciated!

Hi,
Since it works in Safe Mode, I suspect this should be related to some conflicts, please try the methods in the following Knowledge Base article to have a check:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
In addition, please also ensure the NIC drivers on all of the computers are up-to-date.
Hope this helps. Thanks.
Nicholas Li - MSFT

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