Apple Moderators - Jason and Nathan - Try to calm the masses
Jason/Nathan
I know you both are here to offer support to official topics - but maybe you can interject - with the official word from Apple - on what they are doing / plan on doing to appease this fiesty mob of early-adopters...
I personally bought the 4GB at an At&t store and would love it if I could just exchange up to the 8GB at no cost... not sure how that would work...
Anyways - please help if you can...
mickman
This has only been going on for a few hours and I agree that it is very likely that they say nothing until an official response it ready. I am not saying that an official response WILL come but I have even read stories in credible news outlets that are questioning this move.
Don't forget that people from 6 to 60 bought this phone and even Wall Street folks were worried they would not be able to use it as a work phone. I am betting 70% of these people are VERY upset with this move. It is NOT just about the money.
Similar Messages
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My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?
Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
When I enter the Apple store up and I Try to download an app up comes a window telling me that I am in the USA store and must change to the Australia Store. I actually live in Australia. How do I change to the Australian Store?
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
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Just got my I Phone back from my mom. Its Been 2 weeks and i try to turn the phone back on and nothing came up on the screen. i plugged in the charger and nothing shows up ?! helpppppppppppppppppppppppppppppppppp
Plug the iPhone into a wall outlet, let it charge for half an hour and then try a reboot by holding both the power and home buttons until the apple logo appears.
If that does not work, take it to an Apple store genius bar to be tested by the technicians. -
I have two apple id's and one I cannot remember the password so I made a new one but to update my apps it still asks for the old password... How do I update my apps?
All content and data is forever associated with the Apple ID you used to download it. You should have reset the password for the original I'd.
I forgot.apple.com -
I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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when I add a new contact number to my iphone 5c and I try to select the iphone choice is not showing up; and it was working fine the day before. ?Also when I try to send an imessage is not going trough as an imessage, it makes me send it as a message.
You're using Exchange Active Sync to synchronize contacts and calendars with your company Exchange Server. If the default calendar/address books are set to the Exchange account, it will sync automatically. This is normal.
Go to Settings>Mail, Contacts, Calendars to change the default address book and calendars to a something else, iCloud or something synced from your home computer instead. -
My bf has an iPad and iPhone I'm trying to FaceTime and iMessage his iPad but he only receives it on his iPhone what is the problem. His apple I'd and email for FaceTime are the same on his iPhone.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom -
I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?
Where did you download it from exactly? URL.
Exactly what computer is this. -
Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Contact iTunes support
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When I save a Pages document as a pdf and then try to email the document, it loads as an application octet-stream dat file instead of a pdf and recipients can't open it. Some load correctly, but about half don't load as a pdf. What's happening?
Hi mjmonck-
Which email provider are you using? There are different solutions possible for different providers. Yahoo is having trouble with attachments, outside of any Firefox issue. I've seen a Google user fix this by manually adding the mail URL to their ad block program- which mistakenly perceived the webmail page as an advertisement.
Hope this helps. -
I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.
unfortunately the do_not_trust certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]] -
I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice how i can get this swapped without any extra cost on me , this is really frustrating
The warranty is valid in the original country of purchase:
http://www.apple.com/legal/warranty/products/iphone-english.html
Note:
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product.
You will either need to find a local repair shop and pay for it. Or you will need to ship the phone to someone you know in the US and have them take it to Apple for evaluation and then have it shipped back to you. All this will be at your expense. Also note that Apple do not accept direct shipments.
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