Apple options like Shut Down and Restart duping, and other problems.

When I click the apple and go to shut down, I have two shut down, restart, logout, and empty trash options, and I'm getting a black box that sort of frames different elements of windows that're open or were open. This box stays there even after the windows are closed.
I took some screen shots to show what I'm talking about.
http://gauntlet.ucalgary.ca/dupe.png
http://gauntlet.ucalgary.ca/box.png

For the repeating text: you probably have a messed up font. Open font book, and be sure Helvetica is there, and activated. It is necessary for the system.
As to the box, that is much easier. Go to >System Preferences...>Universal Access>Seeing>Zoom>Options, and UNcheck "Show preview rectangle when zoomed out". Ignore that, I was wrong, and iBod was right.
Good luck!
Message was edited by: joshz

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    Please make a Genius Appointment and take it in for service.

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    Hi dwellas
    I understand you are having issues with shutting down the computer and not being able to wake it up.
    You  might have a  application or process running in the background that is not shutting down properly. Close all tray applications that you can, make sure you close all programs first, and try again. If that works, you need to see what you have installed that may be causing this.
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    http://theunlockr.com/2012/04/05/how-to-change-windows-8s-startup-programs/
    You will have to follow the same steps to enable all again.
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  • Thunderbird works fine, Apple Mail can't send (and other problems)

    I have both Thunderbird and Mail setup exactly alike. Thunderbird can send mail just fine, every time, from any location. Mail was able to send messages a few times but for the last few days refuses to send anything.
    Here's the setup:
    Four smtp servers
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    mailer.louisiana.edu
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    NO - port 25 is NOT the issue - it works fine with other software on this computer and others - it is ONLY Apple Mail which can't manage to connect to the servers.
    I use an AirPort extreme and have reset it repeatedly. (I can usually connect to an smtp after doing so but only until Mail attempts to send) I have tried a direct ethernet connection as well. Same results.
    Mail refuses to connect to any smtp server. (it connects to the POP servers just fine) Occasionally, if I retype in the smtp password, or even delete it and turn off SSL, it will connect for a short time. (until I try to send a message)
    What's the deal?
    I see others have similar problems, but all seem to be ISP related. In this case, I've controlled for everything I can think except Apple Mail.
    A few other problems, maybe related or not:
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    Additionally, the very FIRST note I created was saved in my Inbox as it should have been. NOT ONE single subsequent note has saved - I lost every one of them. (I also can't seem to find any means to manually save the note - how ridiculous)
    Finally, though it isn't that important at the moment, when Mail can't manage to connect to an smtp server, it just sits there and tries to send forever. Sometimes it will tell me it failed and suggest another server, sometimes not. In all cases, there does not seem to be a "STOP" button or command to tell Mail to quit transmitting/receiving.
    I'd really like to use this program since it integrates with iCal and Addressbook, but this is getting absurd.
    Thanks for any help anyone can provide.

    Who is your isp?
    If it is Cox they say on their site that you have to use only their smtp server.
    Other than the mailer server (of which I have no info), I question the ssl setting.
    Cox specifically say to not use ssl when setting up the outgoing server.
    Bellsouth do not appear to require authentication and do not use ssl either.
    AT&T Help Center Online: How To: Set Up Your AT&T Email Account Using Apple Mail 2.1 on a Mac OS 10
    http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=d 5442d40-acde-4d94-9192-0ae128b2ca78
    "each is setup with password SSL authentication. Each works just fine on any other computer"
    Are any of the other computers mac's?
    You say that "it works fine with other software on this computer" - what is this other software that is using ssl and port 25 to connect to the smtp servers?
    Port 25 is not used for ssl, use either 587 (standard) or in some cases 465 (non-standard).

  • Microsoft Excel slowing down and other problems when SAP BPC EPM Add-in is installed

    Hello,
    Our client is having some problems with Microsoft Excel (MS Office 2013) since the SAP BPC EPM Add-in was installed in their computers.
    They are suffering from Microsoft Excel slowing down, even when not connected to SAP BPC (10.0 NW version).
    For example, when opening two or more excel archives, not connected to SAP BPC, Microsoft Excel crashes and is restarted with errors.
    Have you experienced something similar in other installations?
    Thank you very much, and kind regards,

    In relation to the previous post , we have to emphasize that we have installed in ours PC's:
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  • My Power Mac G5 is freezing up. A few days ago my G5 started freezing up, the cursor is unresponsive and none of the keys have any use. I have to press the power button to shut down and then restart. Sometimes on the restart, instead of the Apple logo I g

    A few days ago my G5 started to freeze up while in use. It doesn't matter if in Safari, iTunes, Pages, etc. The cursor will not respond nor does any keystroke, force quit, escape, etc. I have to hold the power button down to shut the computer down. Then, try to restart. Sometimes restart will work and the computer will work for a while and then freeze again. Other times on restart, instead of the Apple logo at start up, I get a Zero with a line thru it, have to power off and restart again. When it does restart, the "spinning gear" takes a lot longer than normal to spin up and take me to the login screen. Have been told it may be my hard drive getting ready to fail. Have looked at disk utilities, S.M.A.R.T looks fine, "verified" and have verified disk, and repaired permissions. In case it is the hard drive, I bought external hard drive and hooked it up to Time Machine. The backing up to a long time, overnight, about 10 hours because it kept freexing up and I would have to shut down and try restarting again. Finally got everything backed up.
    Any help or suggestions greatly appreciated!!!   Could it be my hard drive is dying? Is the the normal chain of events or is it something else???

    Ok, to copy the Drive from one to another, get carbon copy cloner to make an exact copy of your old HD to the New one...
    http://www.bombich.com/software/ccc.html
    Or SuperDuper...
    http://www.shirt-pocket.com/SuperDuper/
    Believe it or not, anything on the Desktop uses 3 times the Resources of the Mac than if stored elsewhere, I can note a slowdown from just 30 items on the Desktop on a really fast Mac, so the less the better on the Desktop.
    DW will not tell you about Bad Sectors, it's just the very best at Repair Directory damage & such.
    At this point I think you should get Applejack...
    http://www.macupdate.com/info.php/id/15667/applejack
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
    applejack AUTO
    Then let it do all 6 of it's things.
    At least it'll eliminate some questions if it doesn't fix it.
    The 6 things it does are...
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

  • HT4623 iPad won't shut down or restart. Apple flashes on and off. How can this be fixed?

    iPad won't shut down or restart. Apple flashes on and off. How can this be fixed?

    My ipad also does not shut down. I've tried to reboot a million times (holding down the home and power buttons simultaneously). I've tried resetting everything (after successfully backing up on iCloud). I tried the remote reboot (backing up ipad on iCloud, then on a separate computer, log on to iCloud, locate your device, clear all, reboot everything). Nothing worked. Took the ipad to the tech dept at the store, and they said its a mechanical failure of the power button, either the sensor or spring. Without the extended warranty, costs $250 to fix, because the screen is glued down to the machine. With the warranty, they would have replaced it for free. Ugh. My ipad is 1.5 years old. It would have been covered. But it shouldn't be so easy to damage! Outrageous that ipads are so glitchy at this price point. Outside techies can fix, but the machine could be damaged because of the way it's made.
    Another option the techie at apple told me about, which won't shut down the ipad but will take it to the locked home screen, is go to Settings, General, Accessibility, under physical and motor, turn on the Assistive touch. That adds a button to the screen. Select Device, then Lock, and that takes you straight to the black screen. Not a total power down but maybe it burns through the battery less.

  • I cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Comma

    i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
    I tries and it doesnt work!!

    What version of iPhoto? Assuming 09 or later:
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

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