Apple replace new or refurbished iphone4?

im under 1 year warrning, and my home button doesn't work very well. when i double clicks, it only responds as single click or no respond.
so i'm considering to change a phone at the apple store, but i also worrying about they replace a refurbished iphone 4 to me.
is anyone could answer my question, i will be very appreciate.
thingk you everyone.

The warranty clearly states it is at Apple's discretion to replace a defective device with a new or refurbished device.
Your existing device is NOT new, it is used. There is no logical expecation that any company would replace a used device under warranty with a new device.

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Replacement iPhones in the UK from Apple Store new or refurbished?

Are replacement handsets offered in the Apple Store new or refurbished? From speaking with the staff there they referred to them as Service Grade handsets and I did notice the box containing the handset had a quality control sticker applied to it.
I am looking to exchange my faulty iPhone but do not want the replacement to be a used and refurbished handset while I am within 14 days of original purchase.
Thanks for any help or information offered.

I doubt you would get a refurb in return. Most of the stock in the UK will still be new stock and their first distribution point will likley be through the uk applestore, but i'm guessing it might be a month or two before they show up. Refurbs can be unsold old stock (unopened) or unwanted returns (openened) or even repaired stock. Before they go on sale they test them out for a while to catch any obvious issues. Typically they are a good deal.
I'm sure if you returned to the applestore and they agreed to a replacement (within 1 year not 12 days) ask that it be from new stock and they will oblige.

TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~
YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
 Cheers, Tom

Are iPhone4 hardware replacement new, or refurbished?

Title basically says it all, I am slated to get a new 32GB iPhone4 to replace my current one that the Home Button is sticking on. Does Apple send you a "new refurbished" or am I getting a brand new one to replace the one I have that is less than 30 days old?

daniel_48 wrote:
Hmm... Well you guys have gotten replacements before, what should I do?
My Home Button is sticking, but just barely right now, only when you press it in certain ways/places. It just so happened one place is where I always hit it and it annoyed me so I wanted it fixed, but my phone is mint condition besides that and I doubt anything they send would be even close to it.
Should I hold off to see if the button gets worse before I do this?
You are not going to be able to tell the difference between a refurbished or brand new model. They will be cosmetically flawless, because Apple replaces anything that needs replacing. In fact, the refurbished ones will have more testing prior to shipping than a new one, which undergoes sampling for testing, meaning it may or may not have been tested.
You're worrying about nothing. Get it replaced.

Insurance Question - Replacement new or refurbished?

I have had cell phones for years and have never had to had one replaced for a broken screen but wouldn't you know it has finally happened. I got a new phone yesterday and managed to slip on the ice and crack it this morning. I called Best Buy and it looks like I may be stuck with the deductible. The lady on the phone said I could return it but I don't think I can since it's cracked. I don't mind paying the deductible because it is my fault, however I really don't want a refurbished phone since this one is brand new. I also know I have little choice in the matter but I"m hoping for a new phone. Are all insurance replacements refurbished?

Yes they are all refurbished. Sometimes a store can grant a exception and allow you to get a new one one but that would be very rare and highly unlikely on the first one. Most of the times when a store authorizes a in store replacement with a new device is when you have had repeated issues with the various refurbished units.

IPhone 5 Replacement (New or Refurbished)

So today I went into the Apple store and had a simple replacement for my iphone 5 free of charge. Now, the genius who helped was very nice and told me that she was replacing my phone with a new iphone 5. I believe her, but I just wanted to hear other opinions if anyone has gone through something similar. Everything looks and works great like a new one (which should matter the most). Thanks for the help!

It's a replacement from "service stock". There should be no way for your to tell the difference as to whether it is new or has been re-manufactured. Given the high demand for the 5 and the short supplies, it's not likely that there are very many re-manufactured iPhone 5's in the channel yet.

Will apple replace my 2009 1TB seagate HD for free?

I purchased my 24" iMAC in June 2009. The replacement offer is for iMACs 21.5" and 27" produced from Octorber 2009. I have the described hard drive. 1TB Seagate. It died this weekend and I was wondering if this is one of the hard drives that needs to be replaced.

Thank you for visiting the Apple Store. Below is a copy of your service record.
Apple Store Mayfair
29-Sep-13
414.290.9780
Genius Bar Work Confirmation
Repair No: G7844071435
Customer Information
Product Information
MR. *******
Warranty Status: Quality Program(E1)
Model: IMAC (27-INCH, MID 2010)
Date of Purchase: 27-Aug-10
Serial No: ***********
Parts and Services
Item Number
Description
Price
Amount Due
661-5520
Hard Drive, 1TB, 3.5", 7200, SATA
$ 226.14
$ 0.00
S1490LL/A
Hardware Repair Labor
$ 39.00
$ 0.00
Total (Tax Not Included)
$ 265.14
$ 0.00
Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts. If you need any future technical or administrative assistance, please contact AppleCare Support by calling 800-APL-CARE (800-275-2273). Also, answers to many questions regarding the operation of your Apple Product can be found at: http://www.apple.com/support. All Apple products come with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan. Because Apple makes the hardware, the operating system, and many applications, only the AppleCare Protection Plan gives you one - stop service and support from Apple experts, so most issues can be resolved in a single call. For more details, talk to a Specialist at your local Apple Store or visit www.apple.com/applecare. Except when service is covered under Apple's one year limited warranty, an AppleCare service contract, or statutory consumer rights, the service of your product, as described above, is governed by the Apple Repair Terms & Conditions, as set forth on the Work Authorization you signed when you originally authorized service. Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the the part(s) or product description. Service parts are subject to tax.
To view the full terms and conditions of your service, please visit:http://www.apple.com/legal/terms/repair/retailservice.html.

In Brazil, does Apple replace Ipad 4 with problems with new or refurbished machines?

Today I left my Ipad 4 in the I place store in Fortaleza. They told me it will be replaced with a new one. Since the the "new" ipad does not come in an original apple box, I wonder if I will receive a new or refurbished one. I left a perct Ipad, except for the particle tha appear in the screen I use the app camera. The particple in the format of a lace also aa=pperas in the picture and movies.
Thanks.
Carmilva

Apple's warrnty say it would be replaced wit a new or refurbished iPad. It will be a refurb in a brown box. Speak tothe store manager.
 Cheers, Tom

If my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model.

if my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model??

If it is replaced under warranty, it will be replaced with a unit from the "replacement stock", which either will be a refurb or new (no way to distinguish these) and the S/N will indicate a replacement unit.
The "30 day" rule varies from county to country, and applies only to returns, not replacement.

I gave my iphone 5 to replace to apple reseller they will give me new or refurbished one?

my iphone 5 was network signal problems and it was in warranty period. apple reseller recieved it and will give me an iphone some day later. so like to know it will be new oe refurbished one.

You will get one from service stock. You should not be able to tell the difference.

Apple store verizon iphone new or refurbished

I took my VZW iphone 4 to the apple store for a bad battery. They replaced the entire phone. The replacement phone was out of a plain black box. How do i tell if this was a new phone or a refurbished iphone. They said some are new and some are Like new. Please help.

Tbdbuckeyeitl wrote:
How do i tell if this was a new phone or a refurbished iphone.
You can't tell, and it really doesn't matter. You turned in a phone with a bad battery and got a like new phone with a new battery. It has the same warranty period as your original phone or 90 days from the date of replacement, whichever is longer.
If a hardware defect arises and a valid claim is received within the WarrantyPeriod, at its option and to the extent permitted by law, Apple will either (1) repair the hardware defect at no charge, using new parts or refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product.
http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf

Iphone 5 replacements; are they new or refurbished?

Wanted to know whether iphone 5 replacements from applecare are new or refurbished as my replacement phone has just been shipped from Tamworth enroute to me.

Hmmm.. I replaced mine with Apple Store-Carindale.
bought from Telstra last week and was having issues with Battery drain and hot!!!
they gave me only iPhone, now I am worried is it brand new or refurb...
Agent told me to check the plastic on front and back , which he says its brand new!!!!!
I want to make sure, didnt get refurb for band new price.

Will apple replace my phone with a new one?

I have always noticed since the day I got my 3g- sometime the seccond week it came out-that it had the problem of "light leak.". I just did not know it was a problem until today when I was searching for articles about my iPhone 3g dead pixel which I noticed yesterday. I think it's a dead pixel-black/grayish and looks like dust or eraser shaving under screen. I also have a couple of stuck pixels-green dots. Anyway, the pixel problems are very anoying to me. If I make an appointment with the apple retail store genius bar close to where I live, will apple fix my phone, give me a refurbished phone, or give me a brand new phone? I know the 3g s is comming out in a few days, but I am not looking for my current 3g to be replaced with a 3g s, just a new normal 3g. Any ideas on what would happen?

Every warranty claim is on a case by case basis. If someone here tells you that their iPhone was exchanged under warranty with the same problem as you described doesn't mean that Apple will do the same in your case. All you can do is make an appointment and see what they say after your iPhone is inspected and tested. If your iPhone is exchanged under warranty, you would not receive an iPhone 3GS as the exchange if requested.
Per the written warranty, an exchange under warranty will be a new or refurbished iPhone without you being able to tell the difference.

Will apple replace my broken iphone4s if i have attempted to fix it at a local phoneshop

will apple replace my broken iphone 4s if ive tried to get it fixed at a local phoneshop?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

When apple replace my phone is it a brand new phone?

When Apple replace my iphone at the genius bar is it a brand new phone or refurbished iphone?

Very likely refurbished

Apple replace new or refurbished iphone4?

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