Apple wont accept my new billing info
I want to buy an app. I can't, because my billing info changed and when i try to update the info it tells me "your payment method is not valid in this store".
Please help me...
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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Im trying to update my billing info but apple wont accept my debit card
I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ... -
Why won't Apple accept debit cards to buy an iPhone 5? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt! They (ATT) re-emphasized this is not their policy, but Apple's and that I would have the same problem if I went to Verizon. Is this really the policy and if so why? Apple has no problems accepting debit cards for my iTunes account?!
I think this is an AT&T thing not an Apple policy, I had this battle with them before when the 4s came out.So this time I went directly to the Apple stor, I had no problem pre-ordering my Iphone5 on the 14th with my debit card, already shipped will be here the 21st. I'd go straight to the Apple store and purchase them there...
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It charged me for what i had purchased like 5 months ago just because i added a new billing info.
The only way is to contact them and find out
Contact iTunes -
App store won't let me download apps but wont let me reove billing info for FREE app downloads.
I cannot download apps anymore. Free apps. I used a card of mine that had a few dollars on it to purchase two games that were 99 cents. I had close to three dollars. But now I cannot update or download my apps thanks to a SEEMINGLY bad billing account. Thanks, but its not bad. There is enough for it to be taken out, and still have money left in there. I've done the math. But because of this issue, I can no longer download free apps, nor update the ones I have. Nor will my account allow me to REMOVE my billing info. Can someone help me out please?
If you were trying to use a debit card then they I don't think that they are still accepted in all countries,or your card issue may have declined the purchases. Do you have a different card that you could try so that what you owe can be paid, or are iTunes gift cards available in your country so that you can redeem one onto your account - if iTunes thinks that you owe money then you won't be able to download anything until what is owed is paid, or you've contacted iTunes Support and they've agreed that you don't owe anything
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How do I delete my old billing info and re-authorize my computer. It keeps saying security code incorrect.
It means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Insufficient balance or account in arrears
Account suspended for suspected fraud (not necessarily by you)
Error in card number
Wrong expiration date
Wrong CCV code
Address in your iTunes account does not match exactly the billing address for the card
The card was not issued in the country of the iTunes store -
Is an apple id connected with billion info like is some one was on another device with my Apple ID would that have my billing info
Your payment details are tied to your iTunes account - so any device and/or computer that your account is logged in on can potentially buy content from your account. They shouldn't be able to see your full credit card number if they log into your account to view the account.
But on the first purchase from a device/computer you/they should be asked for the answers to your security questions : About Apple ID security questions
Or, if using it instead of security questions, will be prompted for your 2-step verification : Frequently asked questions about two-step verification for Apple ID. -
how do I access an old iTunes account if the email address no longer exists, I can't remember the password, and iTunes won't accept my birth date?
THe fist does not work as it's asked for a birthdate and will not recognize mine. in reasearching this further,it looks as if iTunes not recognizing the correct answer to a security question is a very common problem and that this is actually a huge issue that has lead to many folks not being able to ever access their purchased music again. Apple support has not even been able to unlock old user ID accounts. Is their a class action lawsuit in regards to this?
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HT1918 i am trying to change credit card to settle a balance and it wont accept the new card
i am having trouble changing credit card
What happens when you try to add it ? If it's a credit card (I don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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I bought a brand new cd today and put it in my car and it worked great. I went to put it in my MBP and it spins around a make a god awful noise and spits it back out. This is the first time it has ever happened. I tried putting in another cd to see if it would work and it worked great. It is only my new one that won't work. How can I get this fixed???
There are kits you can buy at BestBuy/Walmart/sterostores/...
They have a disk that is specially designed to work with special solution, and it "cleans" the internal regions of the drive you cannot reach, including the lens.
Buy the kit, apply some solution, let it spin a bit. Similar to using Windex in your windows at home.
Then try your "problem child". -
I can't get my unlocked iPhone to accept the new sim card.
Hi,
I have an iphone 3, I had it unlocked by O2 a few weeks ago, but it still wont accept a new sim card, and when i connect it to itunes, it doesnt mention anything or give me the opportunity to register the new sim. Can anyone help?
ThanksiPhone: Troubleshooting authorised unlock issues
http://support.apple.com/kb/TS3198 -
I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296 -
Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support. -
The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?
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