Appraisal Workflow - Item not completed

Hi,
After performing Approved or Reject in MSS for Appraisal Workflow, the task are not completed or removed from the UWL of the user. If we do the same from R/3 the workitem gets completed. I checked the workflow task and it always ask for 'Confirm End of Process'.
Any idea to how to do that?
Thanks,
SP

Hi SP,
Please also see BWF note: 902541.  Also, please be aware that the workitems will not leave automatically as there is no real time refresh in the Universal Worklist.  The quickest time that it will take will be 60 seconds.  If you manually refresh do the workitems leave the inbox?  Please check your parameters as mentioned in this wiki page:
http://wiki.sdn.sap.com/wiki/display/BPX/UniversalWorklistParameterConfigurationforOptimalPerformance
Beth Maben
EP - Senior Support Consultant II
AGS Primary Support
Global Support Centre Ireland
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq  ***

Similar Messages

  • Workflow is not completed please advice

    Hi Gurus,
    We have created WF for sales order. when the sales order quantity is above a perticular quantity that sales order line item is blocked for dlivery and WF is triggered. MRP controller gets the mail to take a decision on this. he has to decide whether this quantity is to be taken from stock or convert the sales order to MTO.
    We had one issue in production due to which the WF is not completed. The MRP controller has taken the decision but it is not reflected in sales order.
    CAN WE AGAIN TRIGGER THIS WF OR CAN WE COMPLETE THE BROKEN WF?
    Please advice
    Thanks
    S J

    Hi ,
    Please hceck the below points
    1.  check the workflow log where it has been struck up some where and try to find the  various ways to solve that problem
    But please discuss with the corresponding person before doing any action in production
    2. If the last workitem is dialog workitem and struck from long time then complete that step manually by using SWIA tcode  (after the client approval)
    3. If the last workitem is inprocess(Background workitem)  then  select the worktiem and 
    GOTO -> Technical workitem dispaly
    EDIT-> CHANGE 
    check the options which is suitable for u
    (Execute , complete manually , etc )
    4. If the workflow is in error status then try to restart the workflow after error
    Edited by: vijayareddy on Oct 13, 2010 1:48 PM

  • Workflow Item not created while processing draft PO from SOCO

    Dear SAP SRM Experts,
    In SRM 7.0, I've a scenario where I create a PO draft in sourcing.
    In the 3step of the GAF, I've the option to
    1. Edit the PO and order it.
    2. Directly process the PO draft to create a PO..
    While in case one the WF item is created with status awaiting approval, in the second case (when I directly process the draft) the workflow item is not created but the status is still 'Awaiting Approval' !!.
    Use of PC workflow is done and the PO is not auto approved.
    Any pointer regarding this would be very helpful.
    The call stack is way different between the first step and second.
    My understanding is if there is some error in the follow on PO, the work item would not be created. But the SC in soco is similar and while in first case it does create the workitem in second case it doesn't.
    When does the decision to create workflow item is decided in second case?
    Thanks.
    Shushant

    Hi Guys,
    Thanks for your inputs.
    The problem has been identified. The error is because  the vendors are deleted completly from the system. And those were  earlier used in shopping cart as preffered vendor. Thats why the system is throwing the error message. 
    As we can not process this SC further we want to delete this SC (line item).  But again while deleting the SC the system is throwing the error message . "Business partner xxxxxxxxxxxxxxxxxxxxxxxx not found."  Thus its not allowing us to delete the SC.
    Do you have any ideas how we can delete the SC line items, or  SC ?  Any FM ?
    Thank you,

  • GRC AC v10 SPM WF - Workflow Item not showing up in WF Inbox

    GRC AC v10 - SP12
    The outlook email notification for the Workflow Item goes out, but there is nothing in the NWBC Inbox for the WF Item. Subsitution is setup correctly.
    Any ideas?
    -john

    Hi John
    this is probably be a silly question but what substitution did you set up for ZFF_CTL_01? I assume the item is in that user's inbox. Which user is meant to be receiving?
    I also noticed this KB article (1589130) which mentions the delegated person needs GRAC_REQ authorisation. Have you checked if security access issue?
    There was also mention that the delegated approver does not appear in the MSMP instance runtime (your screen shot suggests same situation unless you have not set up the delegation). SP14 delivers the fix or refer to  1915928 - UAM: Delegated Approver is not visible in the Instance status
    Possibly have a look at both of them to see if they resolve your issue.
    Regards
    Colleen

  • Need to deactivate task that generates workflow items not needed anymore

    Hi,
    Some users are currently getting workflow items with the error message: "Header del.date/Qty different than line item;..." for inbound orders. The users don't want to receive this error message anymore on their inboxes.
    I found out this error message is generated by the TS90100001. How can I find out if this task only generates this error message or if it is used to something else? And also, if this is the case, how can I deactivate this task?
    Thanks!
    Andrea

    Hi,
    I don't have access to TCode SWE2, if you think it would be useful for me, I'll request the access.
    I entered to see what the task does and found out the name of it which is: Order Change after post processing error.
    Object Category: BO BOR Object Type
    Object Type: ZBUS2032
    Method: CHANGE
    Not familiar with this sorry
    Thanks,
    Andrea

  • Workflow Task Not Completing

    I have an odd one. I have a workflow that we have been using for over a year, (has run over a 1000 times) and have not encountered this issue with it previously. I have 1 particular running instance of the workflow that has a Task that will not
    'complete'.  Other tasks are updating/completing with other instances of the workflow.
    With this particular task, if you Approve or Reject it, the Task record gets updated (Modified date changes), but the Outcome remains blank and the Status remains 'In Progress'. 
    I haven't tried to 'Terminate' the workflow yet as we would like to retain the workflow history.
    Anyone else encounter anything like this before?  Suggestions?

    Hi,
    Based on your description, my understanding is that the workflow task sticks in In Progress status.
    To solve this issue, I recommend to enable the workflow tracing log in SharePoint and check the ULS log for detailed error message.
    http://blogs.technet.com/b/victorbutuza/archive/2009/02/26/how-to-enable-workflow-tracing-debug.aspx
    Here is a similar issue for your reference:
    http://support.microsoft.com/kb/2843542
    Thanks,
    Victoria
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Victoria Xia
    TechNet Community Support

  • Workflow does not complete task in other languages

    Hi,
    I created an approval workflow on Sharepoint Designer 2013 set as Sharepoint Workflow 2013.
    It worked fine untill some of our approvers came to find out that using other languanges as primary option on Internet Explorer the workflow stops. It does not cancel it, but does not mark the task as completed automatically as it does for the computers set
    as English as primary language, therefore, the workflow stops until a manual completion of the task.
    On the microsoft site I checked that Workflow Manager has the same files in any language. 
    I even found a Cumulative Update for Workflow Manager and it cames with a fix on languages. Question is: why there are no languages on the first installation?
    These are the download center links:
     Workflow Manager 1.0
     Cumulative Update for Workflow Manager 1.0

    I have figured out what's the cause of the problem.
    There has been no changes in the agent assignment, so, SWU_OBUF is not needed.
    The workflow hangs and states that there is no agent for the step in Ready status because the workflow was deactivated after the Release step.  I think this has been deactivated by the system because there were errors that occured (perhaps in the container bindings).
    The workflow template I used, together with the tasks, were copied from the standard template WS20000075.
    Are there any procedure to just easily check the bindings?
    Thanks.

  • Workflow item not opens the required document

    HI Experts
    We have workflow for accepting service entry sheet.
    When work item clicked, it takes to ml81n but it opens ml81n with different document and not the required service entry document.
    Please suggest how to get desired document when accessed through workitem.
    thanks
    ramSiva

    Is this a standard workflow? Did you check if the service entry sheet (business object instance) is the correct one in the workflow log?
    I would suggest posting the question in .
    Cheers,
    Andres.

  • Three state workflow not complete

    Hello,
    I'got some trouble with the OOB Three state workflow
    It's creating the first task, I change the status to completed and save, it create the second task , I do the same stuff but the workflow doesn't completed.. 
    When I look to the task list I can see that the first task has the % complete to 100% but not the second, if I try to edit the second task to add this 100 I've got the error "This task is currently locked by a running workflow and cannot be edited. "
    If I try to set this 100% when I accept the second task , it doesn't complete the workflow...
    What Am I doing wrong?
    Best regards, Christopher.
    Blog |
    Mail
    Please remember to click "Mark As Answer" if a post solves your problem or
    "Vote As Helpful" if it was useful.

    The workflow shouldn't be completing if you just duplicate the exact same set of activities for the second task assignment
    as you used for the first. Just make sure you use different task tokens, but use the exact approach for task 2 as task 1. The workflow will not complete until both tasks are done.
    The approval workflow then assigns a task to each participant in the workflow, who must perform an action on the task. When all the tasks
    are complete, the overall task process is complete.Each of these task events must be complete instead of set the percent  before
    the task process can be complete 
    please check the process as follows
    http://office.microsoft.com/en-us/sharepoint-designer-help/use-the-task-process-editor-for-approval-workflows-HA101863538.aspx
    http://office.microsoft.com/en-us/sharepoint-server-help/use-a-three-state-workflow-HA101793530.aspx

  • Work item not getting displayed in the portal

    Hi  experts,
    We are creating a protoype for one of the standard HCM form for change in working time. When we initiate the process, the workflow is supposed to identify the agent(which is the manager in this case) and push the work item in the inbox of the manager.
    In our issue, we are able to see the workitem in SAP inbox, but the same work item is not getting displayed in the portal.
    If we try to approve from the SAP inbox, the hard coded message u201CWork item can only be executed using the Portal and the UWLu201D comes. [this comes through the method of  one of the tasks 17900101 which we are using for approving the form]
    We commented the message by using a Z class. Now we donu2019t get the hardcoded message, but still the workflow does not complete from here.
    Can this be aan integration issue of the workflow tasks with the portal??Can someone elaborate on this??

    <ItemType name="uwl.task.webflow.TS17900101.SAP_ECC" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
          <ItemTypeCriteria systemId="SAP_ECC" externalType="TS17900101" connector="WebFlowConnector"/>
          <Actions>
            <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
              <Properties>
                <Property name="WebDynproApplication" value="ApproveFormApp"/>
                <Property name="WebDynproDeployableObject" value="sap.com/pa~asr~formstep"/>
                <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
                <Property name="openInNewWindow" value="yes"/>
                <Property name="display_order_priority" value="5"/>
              </Properties>
              <Descriptions default=""/>
            </Action>
          </Actions>
        </ItemType>
    You have to say to your portal team to modify their XML file as above. In simple you hvae to configure the task in the portal and in the SWFVISU txn as follows with the following vizualization parameters
    Task TS17900101 and visualization type is JavaWebDynpro
    APPLICATION     ApproveFormApp
    PACKAGE     sap.com/pa~asr~formstep

  • Workflow not completed, is this best practice for PR?

    Hi SAP Workflow experts,
    I am new in workflow and now responsible to support existing PR release workflow.
    The workflow is quite simple and straightforward but the issue here is the workflow seems like will never be completed.
    If the user released the PR, the next activity is Requisition released that using task TS20000162.
    This will send work item to user (pr creator) sap inbox which when they double click it will complete the workflow.
    The thing here is, in our organization, user does not access SAP inbox hence there are thousands of work item that has not been completed. (our procurement system started since 2009).
    Our PR creator will receive notification of the PR approval to theirs outlook mail handled by a program that is scheduled every 5 minutes.
    Since the documentation is not clear enough, i can't digest why the implementer used this approach.
    May I know whether this is the best practice for PR workflow or not?
    Now my idea is to modify the send email program to complete the workitem after the email being sent to user outlook mail.
    Not sure whether it is common or not though in workflow world.
    Any help is deeply appreciated.
    Thank you.

    Hello,
    "This will send work item to user (pr creator) sap inbox which when they double click it will complete the workflow."
    It sounds liek they are sending a workitem where an email would be enough. By completing the workitem they are simply acknowledging that they have received notification of the completion of the PR.
    "Our PR creator will receive notification of the PR approval to theirs outlook mail handled by a program that is scheduled every 5 minutes."
    I hope (and assume) that they only receive the email once.
    I would change the workflow to send an email (SendMail step) to the initiator instead of the workitem. That is normally what happens. Either that or there is no email at all - some businesses only send an email if something goes wrong. Of course, the business has to agree to this change.
    Having that final workitem adds nothing to the process. Replace it with an email.
    regards
    Rick Bakker
    hanabi technology

  • Workflow triggered via SWUE does not complete

    Hello,
    On an ECC6 system, I have a workflow linked to the BUS2009.RELEASESTEPCREATED event. As long as the event is triggered upon upon purchase requisitions creation, the linked workflow starts and finishes fine. However, in case I trigger the event  "manually" using SWUE, one of the work items(approver release decision task) created by the started workflow does not change status to COMPLETE after it is executed and successfully processed with a valid outcome. The work item remains in the in-process or ready status.
    I have also checked the instance linkages and found a proper entry for the instance ID.
    Due to this I am not able to trigger the workflows missed during recent event linkage outage.
    Any idea what can cause this behaviour, please ?
    Thanks.
    Kind regards,
    Ondrej Foukal

    Hello,
    You say:
    "one of the work items(approver release decision task) created by the started workflow does not change status to COMPLETE after it is executed and successfully processed with a valid outcome"
    If it's successfully processed and has a valid outcome then maybe you're having a problem with the next step - perhaps agent assignment? Check the workflow log for any errors, and look at the graphical log.
    regards
    Rick Bakker
    Hanabi Technology

  • Workflow not completing

    Dears,
    I have some of the old workflow instances which I can see all the workitems are completed, but the parent workitem (workflow item) is not completed. The  showing status as 'STARTED'. is there any report / note to correct this error?
    with regards,
    Sudhahar R.

    Dear Rick,
    As I said earlier The workflow log is shown till the end all the workitems in completed status. But I guess in workflow definition some strange things happened. In the graphical workflow log, I'm not seeing the end workflow activity. that's why may be the ending of workflow not happening even though all other items are completed properly. I think I need to come up with some custom program to complete these workflows as the number is huge.
    Thanks anyway...
    With regards,
    Sudhahar R.

  • The workflow could not update the item, possibly because one or more columns for the item require a different type of information. Outcome: Unknown Error

    Received this error (The workflow could not update the item, possibly because one or more columns for the item require a different type of information.) recently on a workflow that was
    working fine and no changes were made to the workflow.
    I have tried a few suggestions, i.e. adding a pause before any ‘Update’ action (which didn’t help because the workflow past this action without incident); checked the data type being written
    to the fields (the correct data types are being written); and we even checked the list schema to ensure the list names and the internal names are aligned (they
    are), but we still cannot figure out why the workflow is still throwing this error.
    We located the area within the workflow step where it is failing and we inserted a logging action to determine if the workflow would execute the logging action but it did not, but wrote the same error message.
    The workflow is a Reusable Approval workflow designed in SharePoint Designer 2010 and attached to a content type. 
    The form associated with the list was modified in InfoPath 2010. 
    Approvers would provide their approval in the InfoPath form which is then read by the workflow.
    Side note - items created after the workflow throws this Unknown Error some seem to be working fine. 
    We have deleted the item in question and re-added it with no effect. 
    Based on what we were able to determine there don’t seem to be any consistency with how this issue is behaving.
    Any suggestions on how to further investigate this issue in order to find the root cause would be greatly appreciated?
    Cheers

    Hi,
    I understand that the reusable workflow doesn’t work properly now. Have you tried to remove the Update list item action to see whether the workflow can run without issue?
    If the workflow runs perfectly when the Update list item action is removed, then you need to check whether there are errors in the update action. Check whether the values have been changed.
    Thanks,
    Entan Ming
    Entan Ming
    TechNet Community Support

  • The workflow could not update the item, possibly because one or more columns for the item require a different type of information using Update Item action

       I got error  "The workflow could not update the item, possibly because one or more columns for the item require a different type of information "I  found out the cause is  Update Item action       
    I need to update item in another List call Customer Report ,the field call "Issues"  with data type  "Choice"   to yes
    then the error arise .   please help..

    Thanks for the quick response Nikhil.
    Our SPF 2010 server is relatively small to many setups I am sure. The list with the issue only has 4456 items and there are a few associated lists, eg lookups, Tasks, etc see below for count.
    Site Lists
    Engagements = 4456 (Errors on this list, primary list for activity)
    Tasks = 7711  (All workflow tasks from all site lists)
    Clients = 4396  (Lookup from Engagements, Tslips, etc)
    Workflow History = 584930 (I periodically run a cleanup on this and try to keep it under 400k)
    Tslips = 3522 (Engagements list can create items here, but overall not much interaction between lists)
    A few other lists that are used by workflows to lookup associations that are fairly static and under 50 items, eg "Parters Admin" used to lookup a partners executive admin to assign a task.
    Stunpals - Disclaimer: This posting is provided "AS IS" with no warranties.

Maybe you are looking for