ASR(Auto Service Request) in Ops Center 11g?

Published document mentions it supports automatic service request generation, however no technical document describes how to implement.
Any clue?
Thanks in advance,
Vince

Can you include a link to the published document?
There is no link between ASR and Ops Center in 11g.
There is a link to MOS, where you can open SR's against assets, but not ASR.
http://docs.oracle.com/cd/E18440_01/doc.111/e18415/chapter_messages.htm#OPCUG158
http://docs.oracle.com/cd/E18440_01/doc.111/e18415/chapter_services.htm#OPCUG185

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ASR(Auto Service Request) in Ops Center 11g?

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