Assign sales organization data in product in CRM

Hi Gurus,
I need to assign/ delete the sales organization in a product which has been downloaded from ECC in CRM. It seems that we cannot change the data in "sales and distribution tab" unless making the SET TYPE editable.
Only 3 SET TYPES in the "sales and distribution" tab can be made editable by adding them in the table CRMC_PRD_CHANGE.
CRMM_PR_SALESA, CRMM_PR_SALESG and CRMM_PR_SALESG
Does someone have any idea of how to add a sales organization in a product that comes from ECC in CRM ??
Thanks for your help,
Jeff

Hi Jeff,
I am afraid whether one will be able to edit a product which is downloaded from R/3 to CRM. All the changes should be done in ERP and the same will be downloaded via delta download.
Please have a look into the following thread:
Products in CRM doesn't have Sales and Distribution Data
It might help you. Hope this helps!
Regards,
Chethan

Similar Messages

Replication of Sales organizational data to CRM

Hi All,
I am jus out of cocoon in this CRM world.
My query is I run report CRMC_R3_ORG_GENERATE to replicate Organizational data From ERP to CRM but i dont see any data on the screen. This obliviois ther are lots of things missing probably to call ECC transactions. My RFC is set and working I can say this because Solution manager is working fine. Can some one help me with some guesses that I should look into or what are the prerequisites to replicate data from ERP to CRM.
Thank you.

Hi,
please check the documentation within the IMG! furthermore see thread
Org. Unit replication from R3 to CRM and search within the SDN, there should be several
threads regarding this report!
Best regards, Gerhard

Organization data from ECC to CRM

Hi Experts,
We need to download organization data from ECC to CRM, and our requirement is to download two different kinds of org structures, sales org structure and HR org structure. Could you please advise whether this is possible in the system and also if it is possible please advise how to download this.
Currently we are using ALE to download employees into CRM and transporting org structure in CRM systems from golden client.
Thanks&Regards,
Kumar.

Hi Kumar,
Please select the following parameters when downloading the HR Org from CRM:
You can do this in the program RHALEINI (or in the transaction PFAL, which has the same function)
Tx: SM30--> This scenario is activated in T77S0: ALE REPLI
Objects:
1. Plan Version: 01
2. Object Type: *
3. Object Id: Copy the Object Ids which you want to transfer from HR System
4. Object Status: *
Reproting Period: All
Structure Parmaters: Blank
Transfer Mode:
Insert: Complete distribution, this will delete the exisiting and recreate it in Target System
Update: this will update the change records in CRM system
Message Types: HRMD_ABA
Also check SAP Note: 119780
Hope this helps.
Regards,
Madde

Sales Organization data in CRM

Hello,
We have around 1000 Sales Organizations in a CRM Standalone system that have now to be set in a new CRM system, but we do not have intentions of integrating the two systems. What we are doing is manually taking the data into an excel sheet. But this is rather time consuming in PPSMA_CRM transaction.
Is there a way to directly get the data in an excel sheet from the above transaction? We do not intend to use a BAPI or a custom development for the same.
Would appreciate any help.
Regards
Priyanka

Hi Priyanka,
You can transport the Complete Org from your existing system to the other.
For doing the same use program SE38 , RHMOVE30.
This program can be used to complely transfer your org model.
I am sure we cant upload org from a excel fiel.
Regards
Arun Kumar
Rewards Points if it helps.

How to Assign a Multiple Sales organization to one product ?

Dear All,
I have assigned multiple sales org. to one product in product master. For ex:
Sales org. 1 ,2,3,4 & 5.
During the campaign creation If I select the same product for sales org. 1 it shows no error.
If I put sales org.2 it shows warning message saying that Product is not assigned to Sales org. 2.
But I have assigned all 5 sales org in the product master, however only one SO(i.e.SO1) is active at one time.
How to assign multiple SO to one product ?
kindly send your valuable input.
Regards
Pramod

It must be looking at the sales org at the header level. Change the sales org at the header level to sales org 2 and try adding the product for the same sales org 2. I think it will work fine now.

Sales Organization data in Account Fact Sheet

Hi All.
We are working on SAP CRM 7.0 EHP2.We need to show account factsheet on Account Overview page in IC-Agent Role.
We are using account factsheet BP_ACCOUNT_FS.In this account sheet,data is not populated or not able to select the org data in view " Sales Organization Selector".same data is appearing in Account Overview page.
Please help us in this issue.
Regards,
Urvashi

Hi All.
We are working on SAP CRM 7.0 EHP2.We need to show account factsheet on Account Overview page in IC-Agent Role.
We are using account factsheet BP_ACCOUNT_FS.In this account sheet,data is not populated or not able to select the org data in view " Sales Organization Selector".same data is appearing in Account Overview page.
Same type of issue (Account Shipping data, Account Sales data, Account Billing Data etc is not coming in factsheet)was posted eariler and status of post is resolved but solution is not given.
Please help us in this issue.
Regards,
Urvashi

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

Deletion of assigned sales area data

Hi *,
I am looking for a possibility to delete sales area data that were wrongly assigned to business partners. In our case the BPs were not uploaded to ECC yet.
Any ideas?
Kind regards
Thomas

Hi Thomas,
There's no easy way to do it. You have to adapt report from note 725857 to allow deletion of sales area for specific BP. You can get also more information on notes 1955713, 1906379.
Kind regards,
Bruno

Sales Area Data isnt replicating from CRM to ECC

Hi Gurus,
We are replicating some BPs of certain groupings from CRM to ECC.
We performed all steps relevant for this task mentioned in Best Practice u201CMaster Data Replication C03u201D. After performing the
steps results are as follows:
u2022     BP General Data is replicating without any trouble.
u2022     When registering sales area data in CRM and trying to get this replication to ECC we see that the BP Sales Area data isnu2019t replicated.
Monitoring SMW01.
The BDOC BUPA_MAIN ended with the following error:
Messages for business partner 0007000362: Fill in all required entry fields
Action already taken:
After reading this message I have reviewed the mandatory fields per Account Group in ECC and mapped them with the CRM ones. Even this changes I still can get sales area data in the ECC BPs replicated.
Is there something I am missing here.
Thanks for your help.

Hi,
Regarding debugging from CRM to R3. Please follow the below steps.
There are 2 methods to debug the Business Partner (BP).
First Method:
1)     In CRM, Go to SM59 -> ABAP Connections => The ECC client -> See if the saved user (in logon details) that is used to connect to ECC from CRM is a Dialog user.
2)     You can use transaction code SU01 to check User Type of User.
3)     Deregister the Queue through SMQS.
4)     Make changes to BP.
5)     Go to SMQ1, Select the Queue name Double Click 2 times then select the Tool bar (Debug LUW).
Second Method:
1)     Put a break point in Function Module SMW3_MFLOW_UPDATETASKBDOC.
2)     Create a BP and before save, type /h to activate debug, Mark update debugging option.
3)     When stops in Function Module u201CSMW3_MFLOW_UPDATETASKBDOCu201D you must be sure to set header-dbgmode = 'X' this will make the BDoc stay stopped in SMW01.
4)     Go to SMW01 and type /h and process the BDoc.
5)     Put a breakpoint in Function Module u201CCRM_UPLOAD_AFTER_MAP_HANDLERu201D and be sure to change LV_SYNCHRON = 'X' this will allow you to connect in ECC.
If the variable LV_SYNCHRON does not have any value, then it will work as background task, if the value is filled with the value u2018Xu2019, then it will allow debugging in R3.
And another point to be noted here is, the user type of the R3 should be Dialog User. If the user is not dialog, then it will not connect with R3.

Product sales area data missing in crm

hi, expert
I'm currently having a problem with some of the products that are being replicated from R/3 to CRM.Product sales data initial synchronization is complete from ecc to r3,user create order is ok in crm.After a period of time,product sales area data missing in crm,we don't know when is lost,the problem is that we can't do an order for several products because there's no data in the sales and distribution tab(Sales Org., Distribution Channel) of the product master in CRM.

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

No organization data for service products

Hi,
I create a CRM service order with a service product. Now there is a message, that the product in sales organization and distribution channel is not scheduled.
Our service products in general don't have organization data, cause they occur from r/3 service master data (transaction ac03).
How to assign org.data to service products in CRM? I cannot assign the set type for org.data to the category of service products cause we download the products with the middleware from R/3.
Regards
Jochen

Hi
Sercie products will be created in CRM in service product type, while creating a service product you have to assign the Organizational data in sales and distribution tab
Thanks
Satheesh

Sales office data missing after patching in CRM

Hi,
We have CRM 4.0 for internet sales.
Recently, we patched our Development and QA CRM systems from SAPKU40009 to
SAPKU40016.
Immediately after the patching, we see that the Sales office information in the BP (Sales area- organization tab) is missing. We have only one Sales org and Dist channel with division not active. All the sales office belong to the same sales org. Nothing has changed w.r.t org model before and after patching and all the org units are checked for determintation.
Everything was working before the patching. Just after patching, we find the sales office information blanked out in the BP and as well as the drop down list is empty.
I can see the sales office table entries for all the BPs in CRMM_BUT_SET0140. But when ichange the BP data (for some other field) and save, the table entries get deleted as i am not able to assign the sales office any more.
We have not buffered the attributes. I tried that also and ran the report HRBCI_ATTRIBUTES_BUFFER_UPDATE, but it is of no use.
Can somebody help?
Thanks
Shankar

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

CRM: PFCG Roles restricted based on Sales Organization

Hi,
I have a requirement in SAP CRM 7.0 to create roles restricted based on Sales Organization(locations). We have two Sales Organization XXX and YYY, for which users need to be restricted. I have used the following objects for this regard.
CRM_ORD_OP, CRM_ORD_LP, CRM_ORD_PR, CRM_ORD_OE, CRM_BP_SA
Every user has assigned a sales role in which the above objects are deactivated and separate roles with values to the objects, with respective Sales Org values for the objects CRM_ORD_OE, CRM_BP_SA been provided. I have assigned these roles to respective users (User A with XXX, User B with YYY) based on their sales org locations. These users are positioned in the Organizational Model (PPOMA_CRM) under their respective Sales groups as per the requirement for the object CRM_ORD_LP, and authorization to this object is restricted to A for CHECK_LEV (Your Own Sales Organization). We use * for the objects CRM_ORD_OP and CRM_ORD_PR, as we do not control these.
After restricting all these, we do not find that the result not appearing as we expect, that is, restricting the sales organization data. We need all accounts, all activities, all opportunities, all leads, all campaigns etc. should be restricted by Sales Org, but when we search for accounts, activities, opportunities, leads, campaigns, we get result list with all data without any restrictions. I even checked the following forum, http://forums.sdn.sap.com/thread.jspa?threadID=1579211, which talks about the same kind of issue, but as I have already using the same objects for the restriction, it didnt help me much. I tried deactivating object CRM_BP_SA as it is not discussed on the forum, also tried CHECK_LEV=A,B,C,D,E for object CRM_ORD_LP, but all results the same.
Additional Info: When tried to create a project, with user A who is authorized for XXX, normally it would pick up the Sales Area Data for the project from the user (meaning User A from the XXX Sales Org.), but I get an error message: Enter a sales org, enter a dist. channel and enter an org unit etc. Even when I search for leads, it displays a list of data, when I click on any, it issues the error message: Enter a sales org, enter a dist. channel and enter an org unit (Sales) etc
Is that we miss any object restriction that is not restricting these objects properly or is it any customization missing? Please advice.
Thanks in advance.
Regards,
Shahul Hameed M
BASIS Consultant

Hi Shahul,
I have a similar requirement as of yours. I have maintained auth values, in role as below:
CRM_ORD_LP
03       ACTVT
A        CHECK_LEV
*         PR_TYPE
CRM_ORD_OE
03       ACTVT
11       DIS_CHANNE   ( the user is assigned to this dstrbtion channel in org structure)
          SALES_GROU
          SALES_OFFI
SO1   SALES_ORG
          SERVICE_OR   ( the user is assigned to this sales org in org structure)
And, when I try to display the LEADs in CRM UI ...I still get the display of LEADs belonging to all sales orgs.
And my trace record for CRM_ORD_LP is....
CHECK_LEV    ' blank '
PR_TYPE          LEAD
ACTVT               03
that means, it is not considering the auth value ' A ' for auth field CHECK_LEV
Could you please let me know ...how you have achieved this restriction . Is there anything , i m missing here?
Thank You

Prospective Account Sales Area Data on CRM Online

Hi Experts,
I am using CRM2007 SP4, and i am trying to assign Sales Area Data to a Prospective Account on CRM Online. However, unlike a reqular Sold-to account (CRM000) there does not seem to be a Sales Area Data Button where the Sales Area can be maintained for a Prospective account.
The BP Role for the Prospective account is BUP002.
It only seems possible to maintain this through the Web Client. Is there anyway which the Sales Area can be assigned to a Prospective Account through CRM Online.
Any assistance would be appreciated.
Thanks,
Jonathan

Hi Sasha,
I've been checking it in our system (CRM 6.0). The field Price group (cust) from ECC (KNVV-KONDA) gets standard replicated to field Price Group (Cust) on the billing tab of customer data (BP).
No additional customizing or development is needed.
The field is stored in: CRMM_BUT_SET0030-PRICE_GROUP
regards,
Wim

Pricing procedure assignment to sales organization

Hi Expert,
One particular pricing procedure is defined and assigned to particular sales organization in table T683V. I have assigned same pricing procedure to another sales organization which is now reflecting in that table. When i am trying to create sales order for newly assigned sales organization, it is not showing condition types for that particular sales order in conditions tab for that particular material. Can you please tell me why this is happening & what would be the solution for this ?
Thanks.

Hi,
In Sales & Distribution - Basic Functions - Pricing - Pricing Control - Define and Assign Pricing procedure,you can define your pricing procedure to Sales Organization,Distribution Channel and division level.You can't define on sales organization only.
This question you should post in SD forum.
BR,
Praveen

Assign sales organization data in product in CRM

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