Audigy 2 ZS Platinum - Front panel issues

Hello there,
I originally had the Creative Audigy 2 ZS Platinum and all was fine. It all worked and the world was happy. I then (won't go into details) managed to damage the card and whilst I still got sound, the front panel and the joystick port would not work. As it was only the card that was broken, I purchased a new Audigy 2 ZS card assuming I would be able to just stick the front panel connector back on and all would be hunky-dory.
As you probably guessed, I am here, so all is not well. Whilst the game port now works, the front panel still does not respond to anything and I am at a loss. Is there some kind of jumper I need to switch or something? What have I done wrong.
All input is more that welcome, thanks...

i am having front panel issues. i think the damage to the card is a potential problem, but i don't think it's the cause for the panel not working. i think something is just seriously wrong with creative hardware. i really don't think pre-sales testing was performed extensi'vely enough. i have had more problems with my audigy 2 platinum in the 2.5 yrs i've had it than a new born baby. to make a long story short, i did a complete upgrade of my system, the only thing i kept was my case and audigy 2 and front dri've bay. i did nothing different than i had before, re-installed windows and everything. everything EXCEPT the front dri've bay works. i do get the red light from the optical out though, so there is power. i don't know what's wrong with this thing. all i can say is: creative you need to get your s**t together, you have as many issues with your sound blaster cards as microsoft has with windows. tech support: you need to do something for once and answer posts that people ask. i posted my question about this problem 7 months ago when it happened, guess how many repsonses i have. ZERO, NONE, NADA, NOT ONE RESPONSE. i don't blame forum users, not everyone knows, i blame tech support b/c you don't respond. i have no clue why, but do something, please.

Similar Messages

Audigy 2 ZS Platinum front panel under VISTA

I've got the card and front panel installed and apparently working, except one issue. I'm trying to pipe in sound from a stereo receiver to the front panel auxiliary 2 inputs, so I can listen to a sporting event(broad cast on AM) over my pc and record it. When I turn on the receiver and hook it up, I hear nothing. When I start the recording software and record, it records from the auxiliary 2 perfectly and I can hear the broadcast fine on playback. So, the question is, why can't I hear it li've over my speakers?!?! Extroadinarily frustrating! VISTA has no volume control display(that I could find) like XP did where I could check the auxiliary 2 levels, etc.
Again, I'm running VISTA Ultimate 64 bit and have the most current Creative sound drivers installed and all other sounds from within programs seem to be working 00%.
Thanks for any help!

Nothing huh? Nobody has any idea about this or knows of another thread where this question was answered?
Thanks in advance if you can help out!

Problem with Audigy 2 Platinum Front Panel Input

0Problem with Audigy 2 Platinum Front Panel Input? Hey everyone,
Here's the background of the issue. I got a PS3 over the holidays for literally free
I had my computer out in a testbed style. Plugged the PS3 into my monitor HDMI --> DVI cable, and Red/White into the front RCA jacks of the Front Panel (Aux 2). As soon as I plugged in the cable, I got sound out of my speakers and was able to enjoy my PS3 in 720p
I put all of the components back into the case after cutting exhause and intake fan holes. I brought everything back to school, fired up the PC and PS3. Lo and behold, there is no more sound from the PS3. I know that PS3s are temperamental in moving, but I hooked the audio up to my TV and the sound came out just fine. The AD Ext cable looks like it's secure and in place. When I hooked up a mic and headphones to the front, they worked fine as well. However it seems to be just the AUX 2 RCA inputs that dont work anymore. Any ideas about how to fix this issue? Is there a function I have to turn on now in the software to allow sound to pass through? Any information would be wonderful!? I'm going to try an optical cable in the near future, just need to borrow one from a friend =/

Problem Solved.
I had moved my cards around for better airflow. I moved the SB Audigy card from the bottom PCI slot to the top. Thinking this might be the problem, I moved the video card back to the top slot PCI-E and the sound card to the bottom PCI slot. Sound is now working again. Thanks for the thread views?:smileytongue:
Think that when I have to buy Win 7 for real if the problem would still persist if I moved the card again? Or is this a hardware limitation?

Audigy 2 Platinum Front Panel Connecti

I recently began recording my band in our home studio. My mixing board is a Midas Venice 240 which has two balanced XLR outputs from the master bus. I am wondering what method I may use to connect this output to the /4" stereo input on the front panel of the Audigy 2 Platinum. If I just purchase a Y-adapter to combine the two channels into one XLR and then convert it to /4" TRS jack will both channels be preserved? Are there any sound quality issues that arise from this method of connection? I was hoping to get answers to these questions before wasting money buying unnecessary adapters.
Thanks

The BEST way to do this is to go to radio shack and buy two (yes 2) of their?XLR to /4" Impedence Matching Transformers, AND?one (yes )?dual /4" female TS (tip-sleeve) to single /4" male TRS (tip-ring-sleeve) "Y" cable. Unless your mixer also has /4" main outs as well as the XLR... then you can just use the Y cable and skip the transformers. Or you can use a /8" Y cable with the transformers (and stereo /4 to stereo /8 adapter) and go into the card's line in jack on the actual card. Which is how I did it for a year or more untill i got a firewire recording interface (and it worked darn good too with my Soundcraft mixer and some good microphones). Either way,?you need the transformers for optimal results. The reason is the mixer's output impedence and level doesnt match that of the soundcard's input... mixer will likely overdri've the card, or the signal will sound weak or noisy.. The transformers?are cheap and are darn handy for loads of recording functions, and will provide the Audigy with exactly the type of signal it needs, properly transformed from the mixer. If you do this, you can record ALL of the mixer channels IN STEREO with all the panning, effects, and levels preserved. If you have multitracking software like Cubase or similar, you can even record an individual instrument (or even 2 at once, one panned left, one right... each assigned its own track in your software), come back on a new track (or pair of tracks), and record a different instrumet (or 2) and build a multitrack recording one performance at a time. PS:? you CANNOT just hardwire the mixer outputs and combine them into a single channel. A mixer is needed to properly combine?signals. Don't do it
!!! Have fun... and rock on.PSS:? make sure your overall cable is as short as possible. If you must run it for more than 6 feet then run it in XLR mode and convert it very close to the computer. The non XLR section of cable is an antenna for noise. The XLR section will be shielded against noise. Also, the transformers are kinda heavy so do not plug them into somthing and allow them to hang in the plug becasue the hanging weight will ruin your jack. Its best to run cables to the transformers, allowing them to lay on the floor... in a safe place where they wont get stomped on.
Message Edited by ElectricUrinal on -28-200708:0 AM

Audigy 2 Platinum Front Panel Probl

Hello everyone. Thank you in advance for any help.
My problem is two-fold, let me begin with the first issues.
Critical Issue One: On my Audigy 2 Platinum neither the headphone jack nor the Line 2 in/Mic 2 in jacks appear to be at all functional. I can get no sound to go in or come out using them. Additionally, I don't see a volume slider to control either of them in the surround mixer. Is it possible somehow that the entire front panel is disabled? I looked inside my computer and it appears to be connected firmly (the AD_EXT cable is the only one connecting my sound card to anything internally). As a side note I have already tried doing a full, clean reinstall of the drivers, to no avail.
Issue Two: I can no longer auto update my drivers using Creative's site. I believe this is somehow related to IE7, it always functioned perfectly with IE6. When I try to update now the message I get is: "Some components are corrupted." I did a search in the knowledge base and followed the instructions to fix this problem (Deleting the Acti've X controls) but this does not resolve the issue (I also noticed by searching the forums that people with similar problems never found a resolution beyond "doing a manual driver install"). I believe that the acti've x controls that I am downloading get corrupted each time. Is it possible that someone could send me, fully functional non corrupted creative acti've x controls that I could install? Or is this simply an incompatibility between the creative site and IE7?

Hello everyone. Thank you in advance for any help.
My problem is two-fold, let me begin with the first issues.
Critical Issue One: On my Audigy 2 Platinum neither the headphone jack nor the Line 2 in/Mic 2 in jacks appear to be at all functional. I can get no sound to go in or come out using them. Additionally, I don't see a volume slider to control either of them in the surround mixer. Is it possible somehow that the entire front panel is disabled? I looked inside my computer and it appears to be connected firmly (the AD_EXT cable is the only one connecting my sound card to anything internally). As a side note I have already tried doing a full, clean reinstall of the drivers, to no avail.
Issue Two: I can no longer auto update my drivers using Creative's site. I believe this is somehow related to IE7, it always functioned perfectly with IE6. When I try to update now the message I get is: "Some components are corrupted." I did a search in the knowledge base and followed the instructions to fix this problem (Deleting the Acti've X controls) but this does not resolve the issue (I also noticed by searching the forums that people with similar problems never found a resolution beyond "doing a manual driver install"). I believe that the acti've x controls that I am downloading get corrupted each time. Is it possible that someone could send me, fully functional non corrupted creative acti've x controls that I could install? Or is this simply an incompatibility between the creative site and IE7?

Audigy SB 2 ZS Platinum Front Panel not working-HELP

Hey everybody. I'm new to this forum, but not to computers. I built my computer about 4-5 months ago, and here are my specs:
Ultra MS Blue Dragon
ASUS P5GD
Intel P4 Processor 3.0GHz
GB GeIL RAM
6600 GT 28MB Video Card
Samsung 20GB SATA HDD
Lite-On and NEC DVD Dri'ves
Ultra X-Connect 500 W PSU
Creative SB Audigy 2ZS Platinum
I got the 2ZS platinum from a friend, but I already had a regular 2ZS. I plugged in his front panel to my old 2ZS. The front panel did not work. I then got his 2ZS, just the sound card, and plugged in the front panel. It still did not work. I installed all the software and drivers, and nothing. My sound card works fine, it is just the front panel that doesnt work. Does anyone have any ideas?
Thanks a ton,
Derek
P.S. The AD_EXT Cable fell apart a couple of times, but we put it back together. Could that be a problem? If so, where can I get a new AD_EXT Cable?

ttt

Audigy 2 Platinum Front Panel

I just built a new custom machine and I want to use my audigy 2 plantium. My new case is black and the front panel is white. Can I just purchase a new front panel that is black? Or can I just change the white face plate? It looks like the white face plate just clips on. There is nothing wrong with the device other than its an eye sore. I looked on creative's website and could not find anything about replacement panels. I really do not want to buy a new X-Fi Platinum and spend $99 bucks on a backup computer, as I already have a X-Fi in my main system.
Thanks for the help.

Actually I'm having the same problem too here.
Did all the troubleshooting I could the only thing left is to test the AD_EXT cable.
Anyone able to give some advise on this?

No sound from headphone on X-Fi Platinum Front Panel

Hey,
i just built it a X-Fi Platinum installed the drivers and checked if everything works. My Problem is i dont get any sound out of the headphone jack at the Front Panel.
Headphone detection ist working as is the remote control.
Any ideas what could cause this? I need that 2nd audio output.

i have the exact same problem with vista!!!no sound from the front panel of x-fi platinum!i don't know what to do!

X-Fi Platinum Front panel Power QUESTION

? Hi All, I have X-Fi Platinum. Does the front panel require A power connection. If so what kind of connector do I need? Run from the card to the front panel? Cant find manual on line!? THANKS IN ADVANCE

This requires a four pin floppy power connector. If your case does not have one you can find a molex to floppy adapter very simply on online retailers.

MSI P965 Platinum - Front Panel Audio u/s

Finally after managing to get XP Pro SP1 CD to install, I have a stable system, and thanks to those whom freely gave advice.
But we hit the next issue with this motherboard, the front panel audio.
Firstly the Realtek detection software doesn't detect anything plugged into the front panel.
Connected the cables as follows from my Coolermaster Stacker case;
mobo = case wires/colour
pin1 aud-mic = mic-in - yellow
pin2 aug-gnd = gnd - black
pin3 aud-mc-bas = mic-pwr - red
pin4 aud-vcc = empty
pin5 aud-fpout-R = R out - green
pin6 aud-ret-R = R ret - green
pin7 hp-on = empty
pin8 key
pin9 aud-fpout-L = L out - white
pin0 aud-ret-L = L ret - white
The above pin out gives nothing at all, but audio from rear ports on the computer motherboard is fine.
I also tried the following,
where the microphone wires were left disconnected, therefore just the speakers plugged into the front panel audio header
mobo = case wires/colour
pin1 aud-mic =
pin2 aug-gnd = gnd - black
pin3 aud-mc-bas =
pin4 aud-vcc = empty
pin5 aud-fpout-R = R out - green
pin6 aud-ret-R = R ret - green
pin7 hp-on = empty
pin8 key
pin9 aud-fpout-L = L out - white
pin0 aud-ret-L = L ret - white
The above still gave me no audio out from the front panel.
Intrestingly if I leave the front panel audio header blank, I still get rear audio fine, where I would have expected to have put jumpers across the L and R outputs as is the norm.
I have removed the front panel from the computer to ensure that the wires terminate OK, and have not been pulled out/off.
Have I plugged in the wires correctly?
Is there some hidden setting that I have missed, I admit that I do not like the Realtek audio software?
I cannot find any way to boost the microphone input since Realtek audio software has been installed.
One day case/mobo manufactures will use a standard for the front panel headers and front panel audio headers, and we will have a simple single plug to insert, rather than a group of single fiddly connectors that have to be attached to a header that was at the last minute attached to the motherboard as far away from the front of the case, and in the darkest most fiddle corner.
Oh well......
Cheers

AaronYuri - you're are so right there my friend. I just pity Joe User whom might attempt such a move themselves.
In the end my entire issue was software related, and that has to be blamed on Realteks software, far too many options approached from far too many different angles. Audio is really simple, plug your cables in, and it should just work, certainly in the simple case of 2-1 speakers and a microphone. Why exactly it took a couple of hours to figure out how to get the front panel microphone to be seen in the first place, let alone any signal, is beyond me.
So my cables were all connected correctly as per the MSI manual, confirmed by my Abit manual and other post here and on other forums.
In the Realtek MSI audio software, on the I/O Audio tab, connector settings, I had to select 'disable front panel jack detection' and 'mute rear panel output when front headphones plugged in'. The other option here 'enable auto pop up...' is unchecked.
After this the Realtek software mentioned something about a new profile had been set up?
I then went to Windows Control Panel, Sounds and Audio devices, and selected the voice tab, on this page I selected 'mic IN at front panel [pink]' from the drop down list for Voice Recording'. Proceeded to 'test hardware' and the microphone is now working. This option to select the input in the drop down list was not available before.
All a bit of POKE and HOPE.
But we seem to be there.

MSI K9N PLATINUM FRONT PANEL AUDIO

Hi everybody
I recently mounted an MSI K9N Platinum mainboard. When connecting front panel audio from case connectors on JAUD1, case connectors are marked as follows:
MIC POWER
MIC IN
GROUND
R-RET
L-RET
R-OUT
L-OUT
which does not match with those written on mainboard user manual for JAUD1 which are FRO PIN 1 TO 9 as follows:
PORT1L
GROUND
PORT 1R
PRESENCE
PORT 2R
SENSE1_RETURN
SENSE_SEND
KEY
PORT2L
SENSE2_RETURN
.I´ve tried to connect it on many combinations but yet it is not working.
Could someone tell me the right way to do it?
Thanks in advance.

I think you better ask this question to the manufacturer of the frontpanel stuff, as I have no clue.

Front panel issues

Hi All,
I had a question about the front panel connectors. I have a Lian-Li PC60 series case. On the JFP1 slot I have the reset and power switch configured correctly in that they both work.
However the HHD and Power LED aren't working. The HDD LED glows a constant red (the hard drive is functioning normally) and the Power LED isn't working at all.
My case doesn't have the two pin HDD and Power LED connectors that connect to JFP1, only one 3 pin Power LED connector that connects under the 4 pin speaker connector in JFP2. I figured I might have reversed the correct side and connected positive to ground, but after changing that, it doesn't work either way.
Both LED's functioned with my old IC-7G board.
Any ideas?
Other than that the PC appears to be working fine.

They seem a little high i'm no expert on your CPU or its temp, other than knowing the max is about 70C. Check temp in bios its usually more accurate.
Check any literature that came with CPU or try
AMD Athlon™ 64 Processor Power and Thermal Data Sheet
Mine 3200 (754) shows 38C - 53C Idle/Load
It's certainly not dangerous or something to be overly concerned about, just something you might want to investigate at your liesure.

7,1 was a dream: Media shortcuts/front panel issues

Hey
I have a Dell Inspiron 6400. On the front it have this Media Shortcuts / Frontpanel
In iTunes 7.1 they did work. Like, I could minimize iTunes, use other programs and still I could change songs and stuff. But after all the updates on iTunes, this ability is gone. It's only with Windows Media Player it'll work.
Anyone have an idea about how I can fix this?
(or that Apple could fix this and keep it in their iTunes in the future)
Message was edited by: VonWeibye

Could you clarify a bit on how the PXI-6528 was acting while you were seeing these problems? Does this card have values display on the Remote Front Panel, and if so were they still updating properly? I believe you were saying that, but I wanted to be sure because that makes a big difference.
If everything became static, including the DIO card, at the same time, then I'd say see if your browser updated, or something in your network settings was changed without you noticing. Perhaps an update ran and reset some of your firewall settings, or an Internet Explorer update changed something that required a reboot.
If just the outputs of chassis 2 were the problem, and the DIO card values on your remote front panel still worked well, then it is most likely a problem with your MXI-4 cards or your fiber optic cable that cause the change in behavior.
Miles G.
National Instruments
Applications Engineer

SB Audigy 2 ZS Platinum Front Pa

Hi there, I have recently purchased a SB Audigy 2 ZS Platinum sound card. I am experiencing problems with the platinum dri've. It has power, but only the firewire is working. When I try to connect my guitar to the line-in 2, or headphones to their jacks nothing happens. Also, in my volume control there isn't a Line-in 2 option. It would be much appreciated if you could help me with this problem... thanks

So, you're saying the surround L/R channels are working? I think we need to know what you're using for speakers. I would suggest swapping some of the cabling around and seeing what results you get from the speaker test. This will often give big clues as to whether the problem is in the speaker system, the soundcard, or the cables.
-Dave
[email protected]

RT Remote Front Panel issues.

I'll start with my setup:
2 PXI-1042 chassis connected via fiber-optic using NI PXI-8336 (MXI-4) cards.
Chassis 1: PXI-8108 embedded controller running LabVIEW Real-time OS (2010), PXI-6528 DIO, PXI-8336 MXI-4.
Chassis 2: MXI-4 in slot 1, 4 PXI-8334 DMM, PXI-6528 DIO, PXI-6281 M-series DAQ.
The real-time executable monitors analog and digital inputs and DMM measurements, displays the values using numeric and boolean indicators, generates alarms and allows users to acknowledge alarms via a Remote Front Panel. The code has a custom error handler that traps errors and stores them in a global array. This allows the code to display them on a console and allows the user to acknowledge and clear errors, and scroll through multiple error messages. We used property nodes sparingly.
The system is monitored by two laptops with the correct run-time engine installed (both laptops have the LabVIEW development suite). Under normal conditions, one laptop keeps control of the Remote Front Panel at all times.
The problem:
The system was running flawlessly for 3 months of continuous use. Then, for no apparent reason, the indicators that display measurements from "Chassis 2" (specifically the DAQ) stopped updating.
If the user refreshed the browser, the Remote Front Panel client would reconnect to the RT Web Server and get updated values, but they were always static. Essentially, refreshing the browser took a "snapshot" of the data, but the indicators did not update continuously as before. At the same time, DIO inputs to "Chassis 1" responded appropriately to changes in state.
Refreshing the browser on one laptop would update the values for that laptop only, and the other laptop could be refreshed independently and have different values displayed, but both laptop's indicators were static. During this time, the DMM measured inputs were not changing and the "Chassis 2" DIO inputs did not change state (i.e., we could not perturb the inputs), so we could not determine if those indications were affected.
Also, the error console did not respond to user input until the browser was refreshed and the client reconnected to the target.
We know the RT application is running on the target because there is code that monitors the status of the loops by changing state every loop iteration and displays the status to the user.
Our short-term solution was to reboot the RT controller by powering down both chassis, starting "Chassis 2", then starting "Chassis 1". It's been running for a few days now without incident.
Since the data displayed after refresh was accurate based on comparison to gages in the system, we do not suspect a measurement problem.
Possible culprits:
1. The RT Web Server has malfunctioned in some way (memory problems, synchronization, etc.)
2. The MXI-4 link.
3. Cosmic rays? Sunspots? Nearby radar stations? Neighboring HAM radio operators (with massive amplifiers)?
If anyone has any ideas, they are welcome. We are concerned that this will be an ongoing problem, if only every few months or so.

Could you clarify a bit on how the PXI-6528 was acting while you were seeing these problems? Does this card have values display on the Remote Front Panel, and if so were they still updating properly? I believe you were saying that, but I wanted to be sure because that makes a big difference.
If everything became static, including the DIO card, at the same time, then I'd say see if your browser updated, or something in your network settings was changed without you noticing. Perhaps an update ran and reset some of your firewall settings, or an Internet Explorer update changed something that required a reboot.
If just the outputs of chassis 2 were the problem, and the DIO card values on your remote front panel still worked well, then it is most likely a problem with your MXI-4 cards or your fiber optic cable that cause the change in behavior.
Miles G.
National Instruments
Applications Engineer

Audigy 2 ZS Platinum - Front panel issues

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