Auto clearing F.13

Hi Friends,
Presently I am facing one problem “Customer auto clearing” F.13
My client scenario is first they post the Credit memo because they might be having sale returns on earlier sales
In the invoice they mapped that credit memo no. in Reference field.
While doing F.13 Earlier the system is not considering this credit memo and it not clearing the amount. The auto clearing is happening for normal entries only it means invoice and payment.
I maintained this reference filed in OB74 for account type customers. After my changes the system is not considering for normal entries also for auto clearing.
Please suggest what to be done at the earliest.
It’s urgent.
Regards
Sai

Thanks Srikanth! You mean, there is a predefined GL account to be cleared for open items or in case of customers it clears all customers predefined in the variant say customer 1200339 to 1250699. Thanks for the answer.
I have had another question regarding when you run the clearing process, it shows which accounts were cleared. When I ran the process for customers, it usually shows a debit and credit amount for a cleared items for eg. 100, and -100 clearing the account. But in this clearance it only showed a few debit amounts of -100(item 1- one column1), -150(item 1- another column2), 3000(column3) and 6000 (column3) and the for column 3 the total come upto 9000 with the message "total in document currency"
I have an image file with the problem if anybody wants to see it, i can email it to the person. Thanks
further points will be assigned.
Jason

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