Auto-Confirm Business Partner

Hello Everyone,
I have a situation and I was hoping someone can help me out. When an agent first logs into the ICWeb they are taken to the screen BuPaSearchB2B.htm. I added a new button on this screen called "Continue". When this button is clicked I want to auto-confirm a default Business Partner that I created. The BP number is "0000000011". Does someone know how to trick the system into using this BP to allow me to continue? Basically, it's auto-confirming a hard-coded BP.
Thanks for your help!!

Hi Jolly,
Please explain further,
I added a new button on this screen called "Continue". When this button is clicked I want to auto-confirm a default Business Partner that I created.
What do you mean by auto-confirm BP in your process. what does the process do, do you want to navigate to some other page withe default BP?
Thank you
Arun Prasad

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How to obtain Campaigns for the confirmed Business partner?

Hi,
Currently when we go to the campaigns view, we can see all the campaigns created in the system. Is there a way to obtain the campaigns relevant to the confirmed business partner.
The Search object (MktRootCampaigns) contains only one parameter called "profile_id". (Campaign Profile attached to the IC Web client profile).
This campaign profile is created in SPRO .... and attached to the IC Web Profile.
The problem here is ... this profile allows setting of parameters statically in SPRO .....
Example we can mention in the profile parameters To show all campaigns with low priority
The other way is to enhance the BOL search object.
I tried adding a new parameter to the search object MktRootCampaigns structure CRMS_IC_MKT_CAMPAIGN_SEARCH to allow dynamic search of campaigns ....
The structure CRMS_IC_MKT_CAMPAIGN_SEARCH does not allow enhancement of the search structure... since its enhancement category is "cannot be enhanced"
I checked note 914809. But this structure does not allow me to change the enhancement category either.
Any insight into this would be helpful.
Kind Regards
Vandana

Hi,
Something like this is given in the interaction center book. With call lists though ...
campaigns and call lists use the same GENIL class.
It should be of help.
Regards
Shivani.

Business Partner Replicatione Error PI- C4C

Hello everyone,
i've done a Business Partner integration CRM - C4C with PI.
The exchange of business partner works already but i get a strange error message in the web service monitoring.
It says:
com.sap.aii.af.service.cpa.CPAObjectNotFoundException: Couldn't retrieve inbound binding for the given P/S/A values: FP=;TP=;FS=<my communication channel>;TS=;AN=BusinessPartnerReplicateConfirmationOut;ANS=http://sap.com/xi/AP/CRM/Global
But this error encounters only at the second time the cloud sends a SOAP message from C4C to PI (See the picture).
Then i've checked the Payload and the only difference between both payloads is that in the second one (which ends in an error) has an additional internal ID
First SOAP Message (green one):
 <BusinessPartner>
 <ReceiverInternalID>5000191338</ReceiverInternalID>
 </BusinessPartner>
Second SOAP Message with error:
 <BusinessPartner>
 <InternalID>5000191338</InternalID>
 <ReceiverInternalID>5000191338</ReceiverInternalID>
 </BusinessPartner>
The Business Partner has the correct Account ID (5000191338).
So my question is, what does the error say and how do i get rid of it?
Regards,
Raphael

Hi Raphael,
for some interfaces you will see 2 messages that represent a kind double step:
the first message seems a kind of internal step, I mean internal message exchange inside C4C. What I have realized in this step is that code list mapping, if any, will be executed.
the second message is the message that actually is sent to SAP PI.
Looking at your error it seems that you are calling the SAP PI webservice in the wrong way. You have to fix query parameter in the URL, in other word you have to fix the PATH that you have in the Communication Arrangement (CA) Tech Details.
In your case, your CA should be Business Partner from SAP Suite. Open this CA (edit button), then go to Technical Data--> Edit Advanced Settings.Select Outbound tab and select the only one service Confirm Business partner etc etc
Fix the PATH string.
The below path template should work:
/XISOAPAdapter/MessageServlet?senderService=BSY_C4C&interface=BusinessPartnerReplicateConfirmationOut&interfaceNamespace=http://sap.com/xi/A1S/Global
BSY_C4C is the business representing C4C in your System Landscape.
You can grab the right parameter for this string looking at the header of the sap pi ICO related to the webservice you wish to call. In your case it should be the one with outbound interface BusinessPartnerReplicateConfirmationOut and sender system your Business system representing the C4C.
Also make sure those parameters are in the sender SOAP communcation channel.

No automatic Confirm of Business Partner requirde

Hi,
I have generated a Call-List for Organizations with and without Contact Person`s.
Using next Call the System confirms the selected Business Partner from the Call-List (without or with the Conatct Person) automatically.
Where can I set the Customizing so that I have first the Possibilty to select a Contact Person for the Organization manualy and then confirm it.
Thanks and regards,
Andreas

Under call list profile , uncheck the 'Auto prepare' flag
spro-> crm-> interaction center webclient -> additional function -> call list -> Define call list profiles

Auto Assigning of Business Partner to a task

Hi Champions,
I have a situation where I have to assign a business partner as soon as joining happens to a default task and default role of the project through ABAP program.
I have been able to achieve the auto allocation of the business partner to default role using the BAPI BAPI_BUS2177_STAFFING_ADD. This creates a link in DPR_BUPA_LINK table also.
Now I am stuck as to how to assign this business partner to the default task. Which BAPI shall I use and what shall I pass as input to it achieve this.
It will be great help on hearing from on this.
Regards, Sandeep

Hi
Logic can be like this:
Get GUID of Task of which is going to be default.
Once employee (BP) is created, the program (scheduled at backend) will run n use the FM u mentioned.
Niranjan
Let me know if you need more info !!!

Process Integration Errors - Business Partner Replicate Confirmation Out

Hi,
Our C4C system is integrated (HCI) with our On-Prem system for our Accounts and Employees. SAP was our integrated but for awhile now we are getting Health Check Incidents created in regards to a Business Partner Replicate Confirmation Out issue. Reading through the incident info and going to Business Communication Monitoring page, we see multiple Technical Error messages that are Outgoing. Each one indicates it's an Internal Server Error that has a timeout inteval of 120 minutes. I know I can restart them but have a few questions that hopefully someone can answer
1. Why are they happening at a frequent rate?
2. Does this indicate that something is not configured in the system correctly?
3. Is my assumption that the issue lies in C4C since they are outgoing to our OnPrem system?
4. What can we do to make these confirmation messages go through without error.
I have attached a copy of the incident info and the payload from one of the errors.
Any help would be appreciated.
Thanks.
Jeff

Hello Jeff,
the Confirmation Message is mainly needed for storing an ID mapping in the system which has sended originally the Request message. If this confirmation message fails with an http code 500 then this indicates that the service is not properly configured. You should check your configuration on HCI and in CRM backend. A first check could be the "Connection Check" in the Communication Arrangement for this specific service. It should return something like 405 wrong method - this would indicate that the service is available on HCI.
Best regards,
Berthold

Business partner auto code generation

hi how to create business partner auto code generation. its based on customer group for example we have more customer group..dealer, distributor,subcontractor...
here dealer and distributor group starting cardcode is - C000001,C000002,C000003..... etc
when i was choose subcontractor its starts SUB00001,SUB00002...... etc
vendor is maintain same starting letter in all groups V000001,V000002
Thanks in advance
Thanks & Regards
B.Lakshmi Narayanan

hi thanks for your valuable replies...
i changed the codes...pls check its right or wrong
declare @temp as char(20)
IF $[OCRD.GroupCode] = 104 and $[OCRD.cardtype] = 'c'
BEGIN
set @temp=(select isnull(max(right(cardCode,7)),0) + 1 from Ocrd where (groupcode= 104) and (len(cardCode)=7))
set @temp='TRA'isnull(replicate(0,7-len(@temp)),'')@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.cardtype] = 'C'
BEGIN
set @temp=(select isnull(max(right(cardCode,7)),0) + 1 from Ocrd where (len(cardCode)=7))
set @temp='C'isnull(replicate(0,7-len(@temp)),'')@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.cardtype] = 'S'
BEGIN
set @temp=(select isnull(max(right(cardCode,7)),0) + 1 from Ocrd where (len(cardCode)=7))
set @temp='S'isnull(replicate(0,7-len(@temp)),'')@temp
select cast(@temp as char(20))
END
Thanks & Regards
B.Lakshmi Narayanan

Auto generation of Item Code And Business Partner

Hello All,
My client want to create Auto generation of Item Code And Business Partner with some prefix value.
Thanks
Deepak

Hi Dipak Patel,
i created BP code by BP Group use FMS . you can refer code.
declare @temp as char(20)
IF $[OCRD.GroupCode] =100
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =100) and (len(CardCode)=8))
set @temp='C11'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 102
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =102) and (len(CardCode)=8))
set @temp='C12'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 103
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =103) and (len(CardCode)=8))
set @temp='C13'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 104
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =104) and (len(CardCode)=8))
set @temp='C14'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 101
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =101) and (len(CardCode)=8))
set @temp='V11'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 105
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =105) and (len(CardCode)=8))
set @temp='V12'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 106
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =106) and (len(CardCode)=8))
set @temp='V13'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 107
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =107) and (len(CardCode)=8))
set @temp='V14'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 108
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =108) and (len(CardCode)=8))
set @temp='V15'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 109
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =109) and (len(CardCode)=8))
set @temp='V16'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
ELSE IF $[OCRD.GroupCode] = 110
BEGIN
set @temp=(select isnull(max(right(CardCode,5)),0) + 1 from OCRD where (GroupCode =110) and (len(CardCode)=8))
set @temp='V17'+isnull(replicate(0,5-len(@temp)),'')+@temp
select cast(@temp as char(20))
END
thanks
H2

Creation of Business partner from customer

Dear Friends,
I am trying to create business partner from customer thorugh T-code FLBPD1 but unable to do so. Also. whenever i create a customer, a corresponding business partner is automatically created which is not desirable. Rather system should allow me to create business partners from customer separately when required. Kindly suggest any solution for the same.
Regards

Hi,
please have a look at this threat
[Auto creation of customer/vendor for BP;
or search the forum for other threats that are handling this topic.
Regards, Franz

Delay in creation of idocs after business partner change

Hello all,
In our production CRM system, we had an issue where even though users were making changes/creation of business partners, there was no trigger for the creation of idocs to be sent to the middleware system (connected via ALE to the CRM system).
This happened for a period of 17 minutes and then suddenly idocs started generating for the changes and posted to the middleware system as normal.
There were no resource constraints in the system during that time. We also checked the ORACLE database alert file to see if there were any database issues and found nothing.
The main activity going on that time was the download of product/materials from our R/3 system.
We can confirm that bdocs were generated for the business partner change to be sent to R/3 and those were sent succesfully during these 17 minutes. So only the creation of idocs were impacted.
We are trying to determine root cause as to why for those 17 minutes, idocs were not getting created.
Any help is appreciated.
Thanks,
Ramesh

Hello Kiran,
Thanks for the reply. The issue really is why during those 17 minutes idocs were not generated for the business partner changes.
After those 17 minutes, idocs started generating fine (even for those business partner changes that happened during those 17 minutes).
So we are looking to find a root cause for this behavior.
Thanks,
Ramesh

Need Enhancement spot in Business Partner Creation/Change

Hi all ,
In Business partner creation/Change screen(Tcode BP),if pressing BACK or CANCEL button without saving data, it will ask for confirmation that Want to save data or not.If we press YES it will save the data,or if we press NO it won't. Is there any Enhancement spot (User exit or BADi) available after triggering the above confirmation message.If so kindly intimate me the Exit name or BADi name.
Thanks in Advance..

Try using Implicit Enhancements .
I have got implicit enhancements over here for you.
check out if Useful while dubugging.
include :LBUS_LOCATORF05
screen 3000
prog SAPLBUS_LOCATOR
form dynpro_pai_begin
dynpro_pai_end
create IMPLICIT enhancements here.
To avoid confusion write your code after IF condition checking for
GV_OK_CODE which is BUS_MAIN_BACK and dynpro number.
If you dont know Implicit enhancements try this link
http://www.sapdev.co.uk/enhance/eframework/eframeworkhome.htm
checking ok_code is necessay otherwise it will be executed everytime PAIis triggered.

New HTML for Business Partner Search in CIC0

Hi,
I created a new HTML object, copy of CRM_CIC_SEARCH_DISPLAY, in SMW0, changed the HTML code and assigned this new HTML to my Business Partner Search profile.
But when testing this change it seems that the HTML is incorrect because when I search and confirm the BP, the fields in the HTML are not filled with the BP information.
I imported the HTML code to the HTML object CRM_CIC_SEARCH_DISPLAY and it works fine. So the problem is not with the code, but with the HTML object itself. Is there any need to activate it or something like that?!
Thanks a lot!
Susana Messias

Hello Susana,
please check if you have done all the necessary steps:
1. Copy in transaction SMW0 the HTML template CRM_CIC_SEARCH_DISPLAY an own one (Z_<YOURNAME>.htm).
2. Export this new template to your local PC and use a HTML Editor to
 work on this file (like Frontpage).
3. Import this new page in SMW0 again to the copied Web object.
4. Make sure in transaction CRMC_CIC_SEARCH_CNTR the mapping of the
 fields is setup for the new template (copy all entries of the
 standard template).
5. Make sure the new web object is assigned to the search profile in
 CRMC_CIC_SEARCH_RULE
Regards, Gerhard

Business partner of organizational unit is not consistent

Hi,
Client is on SRM 4.0. When we are trying to search a user in the org structure, and when clicking on "Check" for this user, it was showing fine. But when we are searching any BP in the org strucutre, then immediately the BP name is vanishing against the BP of the user and when doing the "Check" it is showing the below two messages:
Business Partner of organizational unit XXXXXXX is not consistent
User cannot be repaired becasue the organizational unit contains errors
When checking in BBP_CHECK_USRES, the user is not showing as defective. It is green.
Similarly, the the organizational unit check is also showing as green.
System is advising to run BBP_BP_OM_INTEGRATE. When we run this for the org units, these are coming as green.
Users are able to create the shopping carts and also are able to create confirmations. But the problem is happening for some of the users where the system is not allowing to create shopping basket / confirmation.
Strange thing is that, when we are searching the user by user id in the org structure, then the check is showing no messages. But if we search the same user using the BP number, then in the check, the messages are coming. And once the messages appear, it is appearing for all the users in the org strucutre even at the root node level.
Any help is highly appreciated.
Thanks & Regards,
Aswini

Hi Aswini,
There are some possibilities to raise these kind of errors messages:
1) User with inconsistent data.
Please, check the instructions described in the following notes:
597475 - Repair users with inconsistent address data
-> use the report B_REPAIR_EBP_USER_2 to make the user consistent.
419423 - Repairing incorrect EBP users
350129 - Creating business partner for organizational unit
When you create the Org Units have you fully completed the address
data, e.g post coe, telephone/fax number etc..
If not, please enter a full address, save the data and see if this
generates the Business Partner.
Remember, that you can delete this user and create a new user.
2) Error in the positions after HR replication
Please, implement the following notes and retest the scenario:
1056873 - Incorrect SRM users after HR distribution
1016450 - Replication of persons deletes positions in SRM
After implementing these notes you should send the employee
corresponsing to the user in error with his position (using
transaction PFAL or report RHALEINI in UPDATE mode for all periods.
3) the user was deleted and a new was created and during these two
actions the user opened documents. So, in this case, the new user
becomes inconsistent
If the user is deleted from SU01 still the BP and S which is related to
that user will be retained (we can see this in PPOMA_BBP) transaction.
In this case we can create the user again using SU01 and can be attached
with the old 'S' and 'BP'.
2. If the user is completed deleted ie., all relations BP and S.
The new user has created.
In this case if the new user is corrupted we can delete this
user (since the new user doesn't create any documents so far). But the
old documents should refer to the new BP related to the new user.
========================
Also, another option would be to follow the below instructions
After applying the notes 1056873 & 1016450, send the employees
corresponding to the users in errors with their positions (using
transaction PFAL or report RHALEINI in UPDATE mode for all periods,
using evaluation path A008) ? If not, please do this and it must repair
the SRM users. Please test and give me the feedback.
Hope this helps,
Kind Regards,
Matthew

Allocation of Business Partner to a profit center.

Hi,
I had earlier posted a question on how to allocate a BP to a Profit center:
Hi,
Is it possible to allocate a BP to one or more Profit centers when creating a BP Master in SAP;such that, on creation of a marketing document the Profit center is directly picked up instead of selecting it.
Please comment.
Regards,
The answer which solved it is :
Projects can be associated with a Business Partner in the Master data definition but not Profit Center.
Profit Center have associated distribution rules and are linked to G/L account or a transaction at the row level.
You could do this. Create a UDF in the BP Master to enter the profit Center information.
In the Sales Order Rows..in the Profit Center field create a Formatted Search to pull the Profit Center from the BP Master UDF
Example: Let us say your Profit Center User field on the BP Master is called U_PC
then your Formatted Search on the Marketing document would be
SELECT T0.U_PC FROM dbo.OCRD T0 WHERE T0.CardCode = $http://$4.0.0
Set it to Auto Refresh on Item Code ....check Display Saved Values
If you want 2 Profit Centers on the BP Master and the user would select it in the Marketing document then let us presume your UDF's are U_PC1 and U_PC2,
the FMS would be
SELECT T0.U_PC1 FROM dbo.OCRD T0 WHERE T0.CardCode = $http://$4.0.0
UNION ALL
SELECT T0.U_PC2 FROM dbo.OCRD T0 WHERE T0.CardCode = $http://$4.0.0
Suda
Now, since the BP has already been allocated to the profit center anytime a service type credit note is passed which links to a Liability or an "Other" Account type, the profit center still gets allocated.
Can I make any changes to the query such that only Sales or Expenditure account could be allocated to the BP, and any other account if tagged the entry is not tagged with a profit center.
This has become kindof critical for users who check the profit center report, which does not give hte correct figure because of the above issue.
Please advise.

Projects can be associated with a Business Partner in the Master data definition but not Profit Center.
Profit Center have associated distribution rules and are linked to G/L account or a transaction at the row level.
You could do this. Create a UDF in the BP Master to enter the profit Center information.
In the Sales Order Rows..in the Profit Center field create a Formatted Search to pull the Profit Center from the BP Master UDF
Example: Let us say your Profit Center User field on the BP Master is called U_PC
then your Formatted Search on the Marketing document would be
 SELECT T0.U_PC FROM [dbo\].[OCRD\] T0 WHERE T0.CardCode = $\[$4.0.0]

Set it to Auto Refresh on Item Code ....check Display Saved Values
If you want 2 Profit Centers on the BP Master and the user would select it in the Marketing document then let us presume your UDF's are U_PC1 and U_PC2,
the FMS would be
 
SELECT T0.U_PC1 FROM [dbo\].[OCRD\] T0 WHERE T0.CardCode = $\[$4.0.0]
UNION ALL
SELECT T0.U_PC2 FROM [dbo\].[OCRD\] T0 WHERE T0.CardCode = $\[$4.0.0]

Suda

Multiple Lines for one Business Partner on Agng Report

Hi all,
From version 8.8 of SAP Business One (and PL 08 which I have tested) on the aging report I see, for the same Business Partner, more than one lines with different amounts. The sum of those amounts make the real balance of the BP so i think that what it does is to categorize in some way the transactions.
I cannot figure out why it does that.
Any help?
Thanks
Gerasimos

Hi,
Can you confirm whether :
1) The BP Code appearing in the Aging is having the same case (Upper or lower) or they are different?
2) Can you also confirm whether Bp Code has entries where control account is different?
In the meantime, I will check some documentation/Note if available on the query.
Kind Regards,
Jitin
SAP Business One Forum Team

Auto-Confirm Business Partner

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