Auto-Mapping with Full Access Mailboxes-not working in exchange 2010 clients outlook 2013

hello, I have exchange server 2010, the clients are running outlook 2013, I set an mailbox for automapping (full access) but when i restart client it does not appear in the client. i also did the command in the exchange shell, no errors. how can i fix this.

no sp info shows with the 
Get-ExchangeServer | Format-List Name, Edition, AdminDisplayVersionName                
Edition             : Enterprise
AdminDisplayVersion : Version 14.0 (Build 639.21)
chart says 
Exchange Server 2010 November 9, 200914.00.0639.021
is that the issue need sp 1? 

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