Auto-Recharge without my notice

Hi,
I would like to know why my account has been auto-recharged without my notification. I will change the plan every month based on my business requirement. Please guide me on how to deactive this auto-recharge option and let me know how to change the plan whenever I needed.
Looking forward to hearing from you.
Best Regards,
Ezhil Solai

You can visit the link below for instructions on how to disable the auto-recharge feature;
https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work#3
I think the auto-recharge is enabled by default, and users need to unmark/uncheck it when ordering to have it disabled.
In in case you may need more specific instructions, encounter any problems, or for further assistance, you can also contact customer service;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Similar Messages

  • I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?

    I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
    Patrick

    First turn off auto-renewing subscriptions:
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    Getting a refund won't be as simple. For that you will have to contact iTunes Store Support.

  • Auto-recharge runs amok - warning!

    Chat support seems unable to grasp this issue and the form to submit email questions is having some unspecified problem that keeps it from going through. 
    I want to give folks a heads up who use Skype Credit with Auto-Recharge enabled that despite a very specific scope of services, Auto-Recharge has lattitude within Skypes billing systems to 'vote early and often' as it were.
    In multiple places in your account you can find notes like: "Auto-recharge is enabled - Your Skype Credit balance will Auto-recharge with $10.00 when it falls below $2.00 using payment method PayPal"
    That (and the other pages and FAQs) clearly define the scope as being limited to charging you $10 when your balance falls below a trigger point. 
    A reasonable person would assume this means the only time Skype would charge me is when my trigger point is reached - and that the only charge would be one in the amount of $10.
    This is not however what happened to me.  I had a $24 Skype Online Number charge set to bill to Skype Credit.  When this occured in February, Paypal charged me three separate times for $10 each, until it had enough Skype Credit to process the $24 charge on the account. 
    While I don't have an issue with paying for the Online Number, and wouldn't have an issue with Skype attempting to use the available balance for that charge or even ultimately for Skype to charge me $10 to try to cover the charge, the underlying issue here is that Skype feels that having approval to charge me $10 under specific circumstances is the same as having my approval to charge me to cover ANY amount that their system happens to think is due. 
    What if there was a billing error (we've all experienced something like this) and the automated system thought that I was to be charged $240 instead of $24?  It would have tried to hit my account 24 times instead of just 3.
    The correct response to this situation would be for Skype to email my account with a notice that my online number recently attempted to charge my Skype Credit but that it was unable to go through ... please go check and resolve the issue, etc.  Skype lacks the authority to charge me over and over as it pleases until it decides it has enough to process automated charges.  Skypes only authority is to charge me $10 when my account balance gets below $2. 
    Online chat's only support advice in February was to disable Auto-recharge ... which by all other accounts is very convenient.  I would not remember to log in to cover my $3 monthly charge every month, so within the scope of the auto-recharge agreement it works very well ... it's just that somewhere a glitch came into the works and this vehicle into my bank account now lets skype do whatever it wants with my bill.  Online chat also gave me an invalid 'SR' number after promising to report this to the developers, so I was unable to get someone to check on the status of that issue. 
    While changing Online Number to bill a different method might solve the specific issue of my online number, it doesn't change the fact that Skype has and likely will continue to operate with this problem in place unless there's some way to communicate the issue to someone who will take ownership of the customers expereince and resolve to have this hole patched.

    Hello and thank you for your post. I've escalated your cmments within Skype for review.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unable to disable auto-recharge

    I can see the Disable button for the auto-recharge option, but nothing happens when I click it. The option stays enabled.

    Try another web browser or computer.  I was able to disable mine without issue (as well as re-enable it).  This is how it should appear:

  • Disable Auto Recharge from Skype

    Hi Team,
    I have already subscribed for three months unlimited plans, I found my auto recharge was active.
    So I wanted to disable auto recharge automatically 10 Euro has been deducted from my credit card.. Please revert that money to my account ASAP.

    Hello, the Auto-Recharge was added to my one time 5EUR credit payed against my will and without my consent. I explicitly didn't want to put my bank account at risk by having this Auto-recharg option which allows unlimited calls to hackers who might hack my Skype account and I want to  disable auto-recharge before I have any such problem. 
    Pls I need the e-mail contact to Skype people in charge as I do not want to spend money
    calling them from Europe by phone and please where Ikype membership as I ado not want to risk any further with such organization. Please give me some real contact address.
    Thank you for your help in advance. Best regards, Dom

  • My Skype and Auto-recharge on low balance Story

    I signed up for one of skype subscriptions, and I was ready to pay a monthly fee for this service. After some calls I noticed that I was being automatically charged after a few minutes while I was NOT expecting a charge until AFTER a month. Well...Found out my card was automatically and by default checked for the auto-recharge on low balance option! I did not choose this...and when I tried to explain to one of the skype representatives that this option should be a choice by the customer and not a default setting, she explained that "it is the default because you have the choice to cancel it"...She subsequently denied me any refunds, and told me to cancel the setting if I didn't like it. I bet that this was an issue that many customers had encountered, and I looked throught the community, and yes! the "default" was not an option that many customers liked, and when I tried to see if something had been attempted about it..resolved?no. class action suit? may be? Well....somewhere in their corporate policy/culture, and somewhere in their "I agree with terms and conditions" tons of pages, I might have signed away my rights to any class action suit!! HMMMM...guess all that's left now is to see, with my poor music writer/composer skills, if I can come up with a crazy-fun-interesting video about this that goes viral on youtube !

    Hi, cecita799, and welcome to the Community!
    Is your account part of a Skype Manager account?  I ask this because you posted your enquiry on the Skype Manager message board; so if the answer is yes, the account manager may have added credit to your account. 
    If your account is not part of a Skype Manager account, you would have to log into your account on the Skype website, click on View Details in Payment Settings, and click Disable to the right of Auto Re-charge.
    Regards,
    elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Cancellation of my auto recharge

    I was auto renewed onto my subscription.. i want to cancel the same and i don't intend to use it. How can i get a refund of my subscription?

    Below is a link for more details and explanations regarding the Auto-recharge option.  
    https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work
    By default, this option is enabled.  Here are the instructions on how to cancel this feature ;
    https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work#Auto-recharge_3
    Moreover, if you may further questions or concerns, such as more specific instructions or to request for a refund, you can contact the customer support  - 
    http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Hi at the moment my ipod is on manual sync mode. Is there any way of changing this to auto-sync without losing the music on my ipod or library? Possibly more importantly is there a way I can transfer the ratings from my ipod onto my i-tunes?

    Hi at the moment my ipod is on manual sync mode. Is there any way of changing this to auto-sync without losing the music on my ipod or library? Possibly more importantly is there a way I can transfer the ratings from my ipod onto my i-tunes?
    This is so I can delete music from my ipod knowing its rated on my i-tunes so I can then see later if I want to re-add it based on its rating
    Thanks

    Is there any way of changing this to auto-sync without losing the music on my ipod or library?
    Unfortunately there is not.
    Possibly more importantly is there a way I can transfer the ratings from my ipod onto my i-tunes?
    Not without the help of third party software such as this one:
    http://www.copytrans.net/copytrans.php
    B-rock

  • Go from manually update to auto-update without losing songs?

    I was trying to delete some podcasts from my ipod, and was following the directions on the help menu which told me to go to preferences and choose manual update, then delete. I tried it, and it didn't work. When I decided to go back to auto update, I received a message that everything on my ipod would be deleted and the update would be just what is on the itunes on that machine. I have more than one computer, and have itunes on each one. There are different songs on each computer. If I go to manually update on this computer, it will erase the songs I've put on from other computers. All this and I still have the unwanted podcasts. Can anyone help me to go back to auto-update without losing songs? If worse comes to worst I guess I'll have to update, lose the songs, and then re-update at my other computers. thanks.

    Afraid that's not possible. If you go to auto-update, the iPod gets cleared and replaced with the current contents of the iTunes library.

  • Trying to update my auto recharge credit info

    My credit card for auto recharge has expired and I want to update my file with the new information.  The credit card number has changed and my account will not allow me to make the necessary changes.  I add as per the instructions and then it reverts back to the old account as if unsaved.  Can I just get someone there to add it for me?  Is there someone I can call instead of doing it online?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
    Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
    I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

  • I want to change my region and everytime it says my itunes match subscription is active. I disabled the auto renewal without any success!! I even called apple support that promised me to call within 2 I want to change my, that was 10 days ago!! Any help??

    I want to change my region and everytime it says my itunes match subscription is active. I disabled the auto renewal without any success!! I even called apple support that promised me to call within 2 hours, that was 10 days ago!! Any help??

    Hi Roger
    Thank you for your reply.
    My original feed is: http://casa-egypt.com/feed/
    However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
    Is there any way to change the feed in itunes? The only feed I have now is  http://feeds.feedburner.com/CasaEgyptStation
    I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
    I know that I missed things up but I still have hope in working things out.
    Thanks is advance.
    Dina
    Message was edited by: dinadik

  • How do you turn off Auto-Sync without connecting  the ipod  to PC?

    My Purchased Tracks was deleted off my computer, but I still have all of them on my ipod. I have iTunes 7, so I am aware I can transfer all my purchased music from my ipod to itunes. But I know auto-sync is set up, so when I connect it to my computer, won't it automatically sync itunes with my ipod and therefore delete my purchased music on my ipod? Can I turn off auto-sync without connecting my ipod?

    A couple of ways...
    Hold down the Shift + Ctrl keys when you plug in the iPod. (For a PC)
    Or...
    Connect your iPod, but before it starts to sync, click that little X on the right hand side of the ITunes display at the top of the page. (Next to the "Do Not Disconnect" message.)
    Then click box at bottom that says manually manage music.

  • Publishing of the translation for an Iview fails without any notice

    We face the followoing problem with an custom IView in SAP portal:
    The publishing of the translation for an Iview fails without any notice it only works directly after the IView was deployed.
    The translation is done by first generating the translation data then translating to the several languages, marking the data as translated. After that the translation is published via the Translation Worklist Coordination.
    All is done in the Portal under Contenet-Administration->Portal Content Translation, Translation Worklist Coordination and Worklist Translation
    The publishing works directly after deployment of an iView but if one tries to retranslate the translation is saved in the repository but not published. If we delete the translation Worklist and start over again the translations that are not published are still in the generated data but still we can’t publish them.
    There is no Information that the publication failed or anything. In the Worklist it just goes back to normal state where we can again generate the translation data.
    The Iview is a Java IView for the translation a properties file was created and all the words from properties file show up in the generated data from the Worklist.
    We could deploy the Iview every time the translation needs to be changed but the customer wants to do the translation without that step.
    We use the following Versions:
    Sap Portal nw2004s
    sap.com/SAP-JEECOR 7.00 SP10 (1000.7.00.10.0.20061026144500) 20070119122211
    sap.com/SAP-JEE 7.00 SP10 (1000.7.00.10.0.20061026144500) 20070119121940
    Thanks 4 Help

    Please review the terms of your Comcast agreement. Many agreements include scheduled price increases, and typically state that prices will return to the prevailing (almost always higher) rates when the agreement expires.
    If you still have questions contact one of their Billing reps at the phone number on your bill or 1-800-Comcast, chat with them using one of the "Account and Bill" options at https://www.comcastsupport.com/chatentry/, or visit a Service Center if one is nearby (check locations and hours at http://customer.xfinity.com/service-center-locations).
    Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

  • Stop auto recharge

    Please stop auto-recharge for my account. I didn't select any auto recharge option but Skype keeps recharging once the program expired. This is DECEPTION. I am considering raise a sue against Skype. So please stop any auto-recharge for my account.

    Hi, Winston1985, and welcome to the Community,
    Please check your account to ensure auto-recharge is not ticked.  Then, please contact Skype Customer Service for assistance as we here in the Community do not have access to Skype account records or files.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Is auto-recharge safe? Where does my payment come ...

    Is auto-recharge safe? Where does my payment come from, PayPal? 

    Hi and welcome to the Skype Community,
    Here's some more information on Skype credit auto recharge that should answer most of your questions:
    https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work
    The auto recharge payment will be taken from the same payment method that you used to set it up.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Maybe you are looking for