Backup Assistant, Multiple Lines...

For some reason no matter how i log in or try to access it when i go to the backup assistant website all i get is one of our lines, and not the one that i want to manage the contacts for.
How in the world do you select the other lines to manage their contacts as well?  There is no way to change it on the page that i can find, really annoying!
I have been trying to work this out for a couple months now, called and emailed verizon they were no help!

It's simple. You need to create a "My Verizon" account for each line. BA can only be viewed for the line in which you are logged in to My Verizon. One line per login.

Similar Messages

  • Contacts with Multiple Backup Assistant + Contacts Entries

    I have read others with these same issues.  Unfortunately, the responses they are getting have to do with having multiple contacts and joining those contacts.  That is not the issue.  The issue is that each contact has MULTIPLE Backup Assistant + Contact entries.  Meaning, when you you start typing a name to send a text message to, it shows you multiple phone numbers for that person (only, they are all the same phone number).  For example, if I start typing Zoe, it will show you contacts that match, it will have Zoe 555-555-5555 listed 6, 7, 8, or more times.  But wait, that is the home number, how you keep scrolling them until you get to the mobile number which is also listed 6, 7, 8 or more times.  When you go into you contacts and select Zoe, and then go to Edit, you see why - There are 6, 7, 8 or more Backup Assistant + Contacts entries!!!  These duplicates are what we are wanting to know how to remove.  My daughter has only one phone number, but when I click on the her picture in the favorite contacts widget, it shows 2 and they are both the same.  Even the BAL #225 shows up EIGHT times!!!!!   When you go online (to the Backup Assistant), they are all listed there too.  HELP!!!!!!!

    I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

  • Non-"primary line" backup assistant management

    how do you manage a non-primary line's backup assistant from the web?  seems like the only capability is to manage the primary line's contacts.  i have 5 lines and want to manage contacts on the other 4 phones.

    You need to create a MyVerizon account for EACH of the lines; they will each have their own log in and password. Secondary lines will not see any billing information, but they will be able to manage backup assistant for the phone associated with that number.
    Creating the accounts will take a bit of time initially, but backups can be automatic and once they are set up, it makes upgrading or swapping phones much easier.
    If you get the message that the number is already registered, you'll need to log totally out of Verizon and possibly clear cookies before trying to register with each secondary number.
    HTH,

  • Backup Assistant for 2nd line?

    The Backup Assistant page in My Services (on the Verizon Wireless website) only shows my primary number's address book for the Backup Assistant - how can I get this to look at my secondary line?  I just downloaded the app to this 2nd phone, and would like to use it.  Thanks.

    You need to log out of MyVerizon entirely, and then register for a 2nd account using the second number. Each line needs to have it's own log in to access Backup manager.
    If you enter the second number and it says it's already registered, then you need to clear your cookies and totally log out before trying to log in again.

  • Backup Assistant with more than one line?

    I am part of a family plan, two lines have a backup assistant setup, however when I try to look online for the stuff that is backed up on VerizonWireless it shows neither. All it does it show me an option of adding an email address, and for contacts laughs it off with "We will do the work for you."
    I don't need the email portion. I just want to view the contacts, and no matter how many times I tell the application on both of the phones to do so, it never shows up on verizon online.
    It even tells me in the application to go to verizonwireless.com/backupassitant to view the contacts...Yes...I would like to do that please.
    Thank You.
    Was resolved, apparently I need seperate myverizon accounts to have different backup assistant stuff.

    I have an iPhone and want a second line for someone
    with a regular phone. AT&T doesn't make the cost of
    this very clear on their site, and there is no phone
    number to call to ask. Does anybody know?
    Adding a line will cost you 9.99 per month, probably a $26.00 in actiavtion fees if your iphone is the main line.
    you can call 1800 331 0500 customer care.

  • Importing contacts into Backup Assistant

    VZW told me the only way to import contacts from an old phone is via the Backup Assistant. (I was with another carrier).  I have my contacts on my PC in vcf or csv form.  I can adapt the csv file to suit any specific format that VSW would have.  Not too difficult with a spreadsheet.
    I havent found any way to import multiple contacts in a single file, except manually one by one in .vcf format.
    When I try to import just two contacts in vcf, they come out mixed up in BA.
    I also tried to use the specific VZW BA csv format by exporting as a csv file one of the contacts I imported individually: I opened the exported csv file, which had one contact, duplicated that contact with a small difference in the last name, and tried to import it again.  I got the usual warning:
    We need complete information to save each imported contact as a new Backup Assistant contact. Please complete all the required fields First Name, Last Name or Company Name, Phone Number or Email Address for the following rows: 2 & 3. All your other contacts will be imported.
     Please anybody, let me know if there is a way to import a number of contacts, even if there is a limitation on the number I can do in one import operation.  That will always be better than importing hundreds of contacts one by one.

    windysun wrote:
    VZW told me the only way to import contacts from an old phone is via the Backup Assistant. (I was with another carrier).  I have my contacts on my PC in vcf or csv form.  I can adapt the csv file to suit any specific format that VSW would have.  Not too difficult with a spreadsheet.
    I havent found any way to import multiple contacts in a single file, except manually one by one in .vcf format.
    When I try to import just two contacts in vcf, they come out mixed up in BA.
    I also tried to use the specific VZW BA csv format by exporting as a csv file one of the contacts I imported individually: I opened the exported csv file, which had one contact, duplicated that contact with a small difference in the last name, and tried to import it again.  I got the usual warning:
    We need complete information to save each imported contact as a new Backup Assistant contact. Please complete all the required fields First Name, Last Name or Company Name, Phone Number or Email Address for the following rows: 2 & 3. All your other contacts will be imported.
     Please anybody, let me know if there is a way to import a number of contacts, even if there is a limitation on the number I can do in one import operation.  That will always be better than importing hundreds of contacts one by one.
    I think that was the error - exporting only ONE - try to export your current contact list.  Look at the structure of the csv that gets exported, especially the field delimiters (probably commas) and record separators - this could be line breaks, carriage returns, periods - and this is critical to BA beign able to distinguish one contact record from another.
    Once you know the structure and how it separates each record (contact), then you can add the data from your other import list, making sure it follows the same rules; if it uses something else to separate the records, then you'll need to do a search an dreplace for those characters so the structure matches.
    Also, the number of fields needs to be the same for each record; if the field is blank then something needs to be put in, like a space, so the right information gets put in the right fields.
    Hope this all makes sense....post back with any further questions.

  • Why can't I get "backup assistant" on a replacement phone I got off ebay?

    Hello,
    My wife's basic phone (LG #VX5400) is physically broken, the flip lid broke off.  I bought an exact replacement on Ebay and activated it with no issues.  It is working fine.  However, I find that I can't get Backup Assistant from Get It Now to restore her contacts.  Any ideas? Thanks.

    Sorry to be the bearer of bad news - but this is a known issue with older phones:  (from a post awhile ago)
    They key issue is this: (via MikeS - Verizon Employee)
    I understand your issue exactly Robin, and I can provide some insight to your issue as I have dealt with it multiple times in the past. Basically during the period of early fall to 3/25/2011, we notified customers that had BREW (older handsets) phones that they needed to access the Get It Now or Media Center catalog before 3/25/2011. 03/25/2011 was the last day to access the catalog to receive a certificate update. If the Media Center was not accessed during this time, the phone was inactive, or the phone had data blocks on the line, it did not receive the certificate update, and will not be able to access the catalog any longer. We tried to be as proactive as possible during this timeframe alerting customers via bill inserts and text alerts (which would not help you if the phone was deactivated). All other portions of the phone will continue to work normally. You can make and receive calls, text message, picture message, go onto the web, and use all other aspects of the phone. The only thing that will no longer work will be the Media Center/Get It Now catalog on the phone.
    Unfortunately, having the phone flashed with new software will not fix the issue. Once the certificate update period has passed, it will not become available again. In order to access the Media Center again, you would need to take a look at getting into a more recent phone.
    This did not affect all of the older phones. Most customers did get the certificate update just fine and can access the Media Center/Get It Now catalog just fine. It is only those who did not receive a certificate update that will run into this. You can tell if you are affected by this by going into menu>settings & tools> and clicking on "My Account" or "My Verizon." If this loads, but Media Center/ Get It Now catalog will not, you are missing your certificate update and will unfortunately not be able to get it to work on this phone again.

  • Backup Assistant verses Sync and Connect

    The new Sync and Connect service looks neat, however, both of the lines on my account doesn't need the GMAIL, Yahoo, etc., integration. For my line, I have all my third party emails set to forward over to my MobileMe account, and on my mother's line, she doesn't have a data plan.
    So do we really need to switch over to Sync and Connect, or should we just stay on Backup Assistant?
    Thanks!

    Thanks for the info! I'll probably just use Backup Assistant since I have all my other emails forwarded to MobileMe, so it seems I don't need Sync and Connect. Nice included service though for those that manage multiple inboxes though! I'll sure recommend it to friends!
    AntonioC_VZW wrote:
    parkernathan wrote:
    The new Sync and Connect service looks neat, however, both of the lines on my account doesn't need the GMAIL, Yahoo, etc., integration. For my line, I have all my third party emails set to forward over to my MobileMe account, and on my mother's line, she doesn't have a data plan.
    So do we really need to switch over to Sync and Connect, or should we just stay on Backup Assistant?
    Thanks!
    As indicated by SuzyQ (thank you!), the Sync and Connect is a feature that works with Smartphones. This feature allows you to Synchronize your Google™, Gmail™, Yahoo!® Mail, AOL and Microsoft® Windows Live® Hotmail® email accounts with your Verizon Wireless Sync & Connect capable Smart-phone and My Verizon website. For more details please visit the link below:
    Sync and Connect Information

  • I setup messaging on my verizon, however I have multiple lines on the account and it is showing messaging only for one phone line. Is there a way to toggle between multiple lines on the myverizon site?

    How do I toggle between multiple phone lines while on the myverizon website in regards to messaging?

    The Account Owner can see the call/text logs for all lines on the account, but each line needs its own My Verizon account for messaging and backups.  Those lines will be listed as Account Members and will have limited info. available to them regarding the account.

  • Why is Verizon support for Backup Assistant so limited?

    Folks, I have wasted a whole day looking for a solution to this problem. Perhaps this posting will save someone from wasting their time.
    After over an hour on the phone with two customer support people and a wasted hour at the local Verizon corporate store, and endless hours searching for an answer online, I am at a dead end. There are hundreds of reports in these forums about problems with Backup Assistant (BA). There are instructions on the Verizon website that indicate BA will work if you follow the steps. It just ain't so. Seems to me all Verizon cares about is selling the latest and greatest smart phones.
    Here's the story. Backup Assistant was working on an LG VX6100. It is a tedious program, but at least contacts could be backed up when it worked.
    Today I transferred the 6100 to a new number for a family member, and activated an LG VX8300 for myself. The first phone customer support person directed me through the same steps numerous times and just couldn't believe that the menu options they spoke of were NOT on the phone. I was finally turned over to a second customer support person who directed me through exactly the same futile steps. I read them the same error message over and over again. It was: "Unable to retrieve catalog. Please try again later (3332)." Then I was directed to go to a Verizon store in town for help. Another useless venture. I brought along the following instructions which I found in one of the forums here:
    https://community.verizonwireless.com/message/826595#826595
    Correct Answer Re: VX8300 "No Application" Message, also an Error (3332)
    SuzyQ CommunityLeader
    SuzyQ Feb 29, 2012 8:42 AM (in response to Grove)
    This response several months ago from MikeS_VZW - there IS a fix but as rep may have to look to find it -
    We hear your!  I have posted several things about not being able to access the Get It Now catalog on some older devices.  Before, there was no way to get your access back to the catalog.  You had to upgrade to a new device if you did not access the catalog between September and March 25, 2011.  There has been a lot of feedback about not being able to access the catalog, so we made it possible to get it back.
    Here's what you need to do to get your Get It Now access back on your older phone:
    1) Ensure you are able to access other data on your phone (go to settings & tools> My Verizon or My Account) this does not charge megabytes, but does connect to data.  This will ensure other data is working.
    2) Make sure you don't have blocks on your line that is preventing you from accessing the Get It Now catalog (app blocks, etc.)
    3) Take it into any Verizon Wireless corporate store (authorized dealers/premium retailers will probably not have this ability).
    4) Explain your issue to them.  If you are getting error 3332 when you bring up Get It Now, let them know.
    5) A representative will plug your phone into a computer and flash the certificate/update onto your phone (we have articles in our information database to walk them through that if it's their first time.
    6) Enjoy having access to your Get It Now catalog again!
    This is new information. Before, the only option was to get a different phone.  I know this sounds cheezy, but we do hear you. Lots of feedback came about due to this change, and although we tried to be proactive as possible to alert the affected users, there were some that fell through the cracks.  Feel free to PM me or call customer service at 800-922-0204 for further information about this.
    Good luck!  And note it specifies CORPORATE STORE - that may be why you weren't getting anywhere before.  Use the Store Locator (top right of your screen) to make sure you are dealing with a corporate rather than "authorized reseller".
    The store clerk read it. After dinking around with the phone for 15 minutes he said he thought a software update for the LG VX8300 might help. He took it in the secret back room, and came out a few minutes later and said that they didn't have the latest version because the IT people hadn't made it available to them and probably wouldn't because the phone was an older phone. Apparently anything older than 4 years is ancient in Verizon's eyes. He suggested I might be able to get it directly from LG. He also said I could bring in the VX6100 and maybe they could transfer the contacts directly from it to the VX8300 if they could find a cable. However, that still leaves me with no Backup Assistant. That was that.
    LG does indeed have updates available online, but it requires a special LG USB cable which I do not have. For instructions visit
    http://www.howardforums.com/showthread.php/985182-Tutorial-VX8300-How-to-upgrade-downgrade-your-firmware-W-Pics
    http://www.lg.com/us/support-mobile/lg-VX8300
    Ideas, anyone?
    This whole ordeal does not make me want to commit to a 2-year contract that comes along with new equipment.

    I noticed that you posted this a couple of months ago...  I just activated an old VX8300 as well and am having the same error messages.  Did you have any luck getting it figured out?
    I agree with you as well.  I am getting married in June and do not want to upgrade to any kind of data plan for 2 years and after we get married we're switching to Sprint, not this Verizon garbage with the worst customer service that only cares about screwing people over in this terrible economy. (Sorry, enough ranting from me, just curious if you ever got it fixed? Thanks!)

  • Multiple Line Graph

    First off, thanks to kglad for the line graph function I
    started with, it has been a huge help. Now the step I'm trying to
    take is 2 fold.
    First, I'd like to graph more than one line segment on the
    graph. Right now I am graphing functions f1 and f2, but f2
    currently overwrites f1. I want them to coincide so f1 goes from
    x=1 to x=15, f2 goes from x=15 to x=25, f3 goes from x=25 to x=10
    at a different y (these are all curves), and finally f4 goes from
    x=10 to x=1 creating a closed shape. Also, I want the x values and
    the y values to be variable based on the temperature. I'm using
    PV=nRT and n, R, and T are all known. so I have something like
    P=nRT/V where P is y, V is X and the nRT can be calculated for two
    steps of the 4. The other two steps are adiabatic, so Q=0, I don't
    know yet how to fit the lines but i do know that y = a / (x^(5/3))
    is a formula that works, I just need to find the proper a values
    for steps 2 and 4.
    Part two of this issue is that currently the graph is drawing
    as the whole canvas, which is fine for testing until i get the
    multiple line part worked out; however I only want this to be 1/4
    of the viewing area as I have other movie clips and such to put on
    this. A conceptual drawing of what I plan on making can be found
    at:
    http://www.students.bucknell.edu/gbement/Steps.html
    I'm a novice to Actionscript and movie clips, I previously
    did everything with motion tweens and nothing was dynamic. I plan
    on creating the piston and molecule simulation in another movie
    clip, then I can vary the play speed relative to the hot and cold
    temperatures by looping the movieclip and having it play faster for
    a high T and slower for a low T.
    Any help on any of my many issues would be greatly
    appreciated and the user will be recognized for their assistance in
    my research presentation :)

    Hi Arun, thanks again for the help but upon closer inspection
    (along with only a basic knowledge of java and actionscript), I
    think your script would need editing to work for me (editing i'm
    unsure of how to do). What I'm looking for is a graph that will
    create a line based on a function. Much like y=(a*b*c)/x or
    y=(a*b*c)/(x^1.66) The a*b*c would be complicated also, but here's
    what i've thought up on paper that I have to move to script, I hope
    this is useful:
    Step 1: Calculate the a*b*c
    The original function is PV=nRT , nRT being the a*b*c ,
    however the Thot and Tcold terms are input boxes that the user
    types in before hitting the "go" button.
    So I have to do this much:
    tcold = Number(tcold_num.text);
    thot = Number(thot_num.text);
    var n:Number = 1;
    var R:Number = 0.0825;
    var a:Number;
    var b:Number;
    var c:Number;
    var d:Number;
    a = n*R*thot // Step 1 constant
    b = // Step 2 constant (formula to be finished :-/) Looks to
    be a formula using ((b) / (Math.pow(x, 1.666)))
    c = n*R*tcold // Step 3 constant
    d = // Step 4 constant (formula to be finished :-/)
    Then I need to find a way to initialize axis to line the
    graph, I can label the P and V axis using static text boxes later I
    suppose.
    The problem I have with yours that I don't understand is that
    I could add the function into the y part of the addLine() function,
    however it's noted as inity= y1 (requires a number), and the
    function definition has y1:Number.
    Now the issue i'm tackling below is just a newbie's lack of
    understanding (i hope), but the script kglad wrote (snipped below)
    will graph one line, and i can't figure out for the life of me how
    to write this up to graph more than one instance without
    overwritting the previous line. Again, Thanks for the help so far,
    it has helped me find the points where I lacked direction and solid
    ideas before.

  • Stuck in a sync request from Backup Assistant

    I just got an replacement Barrage and am working with Backup Assistant but it's stuck in a sync request that didn't work. 
    Here's what has happened:
    I backed up contacts to Backup Assistant from old phone. worked fine. 
    Looked at contacts on-line and they are all there and fine. 
    Activated new phone.
    I pressed Sync on the online contacts, no error.
    I picked up my phone and I think hit a button right when the download started. seems like it stopped/cancelled it or something
    The contacts weren't put on the phone.
    When I hit Sync on the web page now I get this message:
    "We're still working on your sync request. We'll be done in a moment. (39125)"
    and have continued to get this for 2+hours with nothing happening with phone. Anyway to reset this and start the sync over?
    thanks

    I would be glad to look into your backup assistant syncing error. Please on the phone go to menu>media center>browse and download> click on backup assistant and follow the prompts it should bring your contacts to your device. If you still experiencing errors please send me a PM and I would be glad to further troubleshoot and look at your account.
    Thank you

  • T-SQL: Manual Backup of Multiple Databases

    I am looking to change the way I do manual backups of multiple databases on the same instance of SQL Server 2008 R2.
    Currently I have T-SQL scripts for each database that look like this:
    BACKUP DATABASE [mydbname]
    TO DISK = N'D:\backup\manual\2014-01-01_1618\mydbname_2014-1-01_1618.bak'
    WITH NOFORMAT,
    NOINIT,
    NAME = N'mydbname-Full Database Backup',
    SKIP,
    NOREWIND,
    NOUNLOAD,
    STATS = 10
    GO
    But there are six of these scripts, one for each database. Now in another language and my past programming experience I would just use an array of database names and a loop, so that BACKUP DATABASE would only exist once in the script, but be executed multiple
    times, once for each database name in the array.
    I have such a very limited understanding of T-SQL, but I am guessing there is a completely different paradigm for the equivalent of, say, a for loop.
    I'd also like a solution where the date_time directory for the output of each backup to be dynamically generated. Instead of having to pre-create the dirs myself.
    Any help would be appreciated.

    I don't understand why you haven't been answered directly considering the simplicity of the question you are asking.  Maybe it's because I'm the only truly "old school" DBA left.  I don't use the GUI based maintenance or performance tools included
    with SQL Server not because I'm "old school" but because every time I've tried the results have been mediocre at best and in an environment where critical data is on the line mediocre doesn't cut it.
    Since I've had this type of tool in my "tool box" for more than a decade allow me to share what I typically do in this type of situation...
    declare @DatabaseName nvarchar(50),
    @DynamicSQL nvarchar(4000),
    @FileNameDate nvarchar(18)
    declare Database_Cursor
    cursor fast_forward for
    select d.name
    from sys.databases as d
    where d.name in ('MyDB1', 'MyDB2', 'MyDB3', 'MyDB4', 'MyDB5', 'MyDB6')
    open Database_Cursor
    fetch next
    from Database_Cursor
    into @DatabaseName
    while @@fetch_status = 0
    begin
    set @FileNameDate = cast(year(getdate()) as varchar(4)) + '-' +
    right('00' + cast(month(getdate()) as varchar(2)), 2) + '-' +
    right('00' + cast(day(getdate()) as varchar(2)), 2) + '_' +
    right('00' + cast(datepart(hour, getdate()) as varchar(2)), 2) +
    right('00' + cast(datepart(minute, getdate()) as varchar(2)), 2)
    set @DynamicSQL = '
    BACKUP DATABASE ' + quotename(@DatabaseName) + '
    TO DISK = N''D:\backup\manual\' + @FileNameDate + '\' + @DatabaseName + '_' + @FileNameDate + '.bak''
    WITH NOFORMAT,
    NOINIT,
    NAME = N''' + @DatabaseName + '-Full Database Backup'',
    SKIP,
    NOREWIND,
    NOUNLOAD,
    STATS = 10'
    print @DynamicSQL
    --execute sp_executesql
    -- @DynamicSQL
    fetch next
    from Database_Cursor
    into @DatabaseName
    end
    close Database_Cursor
    deallocate Database_Cursor
    There are two items you need to change in the above script to make it do precisely what you are asking...
    This should be obvious but you need to change the where clause in the cursor definition to include the 6 databases you want o backup instead of leaving it as "where d.name in ('MyDB1', 'MyDB2', 'MyDB3', 'MyDB4', 'MyDB5', 'MyDB6')"
    I've commented out two lines of code in the script.  Those lines actually run the backup statements which are built by the cursor.  The lines I'm referring to begin with the "execute sp_executesql" statement.  I've commented those lines out
    because you'll need to test the code prior to using it.  The code as designed will output the backup statements it procedures allowing you to verify it.
    I hope that helps.

  • $30 upgrade fee is for Wireless Workshops and Backup Assistant Plus?

    I recently upgraded my device, over the phone, using the 2 year discount price of $199. I was completely unaware and never told by the VZW agent that I would be paying an extra $30 to help VZW offset the cost of Wireless Workshops and their Backup Assistant+ crap. The agent on the phone told me to expect a $199 + tax charge on my next bill but failed to mention the extra $30 and, to be quite honest, I'm pretty upset about this. I called the customer support line and was told the $30 free is there to support the cost of the Backup Assistant Plus service (which I do not use and have completely removed it from my phone because it's trash) as well as the Wireless Workshops they offer in their stores. This is complete ** and if I had been made aware of this nickle and dime scheme by VZW when I was upgrading, I would have canceled my upgrade and gone with another carrier instead of signing another 2 year contract. I will NEVER go to a workshop for a device, service, whatever that I know how to use or could spend an hour researching online so why am I having to pay for this? I use Titanium Backup Pro and the Android SDK environment to backup my phone and data instead of the clunky Backup Assistant Plus trash. In fact, I've completely removed all traces of BA+ on my phone...
    So why am I "donating" $30 to Verizon for services that I, and I'm willing to bet most people, don't use? Why wasn't I made aware of this by the VZW agent I spoke to on the phone?
    /rant

    steelystan wrote:
    The final price of the phone was $260. I was told by the VZW agent to expect a ~$199 + tax ($215) charge on my next bill. There was no mention of a $30 upgrade fee. I was not notified BEFORE the purchase, and if it's listed on the discount upgrade page it's not very clear.
    I did not see the articles in the news about this fee in the past and VZW did not make it clear to me that I would be charged this fee. I expect the VZW phone agent to make me aware of the fee's associated with any service I use, like this upgrade, but the agent failed to mention it.
    Yes, I am complaining about the discount. I'm already unhappy that I was forced to lose my unlimited data plan when upgrading (unless I paid for the phone in full), but being charged an extra $30 for "services" like BA+ and workshops is absurd. Regardless of how much of a discount it was I don't like having surprise fee's come up on my cell phone bill. Why don't they include that free in the displayed upgrade price? Why not show $229.99 instead of $199.99?
    And it's 57% discount, not 60%+
    Well according to the stats you just posted sales tax is 8% so since you insist on including that, then at full price a $600 phone plus 8% is $648. $260/$648 is 40% thus you received a 60% discount. Also even at 57%, you are complaining about a 57% discount? Really? If you went to a car dealer and got a 57% discount you'd be ecstatic. If you got a TV for 57% you'd be ecstatic.
    This fee was announced April 11th 2012 It made ALL the major news sources.
    http://www.engadget.com/2012/04/11/verizon-upgrade-fees/
    http://money.cnn.com/2012/04/11/technology/verizon-upgrade-fee/index.htm
    http://www.reuters.com/article/2012/04/11/verizonwireless-upgradefee-idUSL2E8FBGQ820120411
    http://www.wired.com/gadgetlab/2012/04/verizon-upgrade-fee/
    http://arstechnica.com/gadgets/2012/04/verizon-to-start-charging-30-upgrade-fees-on-april-22/
    http://www.zdnet.com/blog/gadgetreviews/verizon-wireless-to-add-30-upgrade-fee-for-all-existing-customers/29184
    http://www.huffingtonpost.com/2012/04/11/verizon-wireless-phone-upgrade_n_1417959.html
    http://www.dslreports.com/shownews/Verizon-Starts-Charging-30-Phone-Upgrade-Fee-119201
    http://news.cnet.com/8301-17938_105-57412428-1/verizon-to-start-charging-for-phone-upgrades/
    http://news.yahoo.com/verizon-jumps-board-upgrade-fee-train-230900778.html
    http://usatoday30.usatoday.com/tech/news/story/2012-04-11/verizon-wireless-upgrade-fee/54173448/1
    Just to name a few sources.
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