Bad Quality of Service for a new customer

I am very disappointed in my experience today.

Many thanks guys for professional Input!
My question based on following problem:
At SXMB_MONI all PO messages succssfully processed but no messages deliverd to the Vendor.
After deeper checks i detected following:
At Component Monitoring I see the respective Communication Channel in yellow with description "Channel started but inactive". So far as i know ... that means ... no messages was processed up to now!
At Message Monitoring i found a lot of PO Messages in Status "To Be Deliverd".
The last entry at Audit Log sounds "The message was successfully retrieved form the queue".
Message restart doesn't work! So i thought on message blocks the whole Adapter queue.
Do you have any solution for me?
Many thanks in advance!
Regards,
Jochen

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Changing customer number in alv top of page for every new customer

hi experts,
in alv grid display top-of- page, how to change customer number customer name for every new customer.
please help me.
Regards
Naveen.

You may look into this blog
http://help-abap.blogspot.com/2008/09/salv-model-5-add-header-top-of-page.html
This is has been contributed by one of the SCN contributor Naimesh Patel.
a®

Error while entering transaction for a new customer in release 12.1.1

Hi,
I created a new customer in receivables (am using the version 12.1.1)
First i got an error while creating the customer saying, "Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively"
I corrected the profile class amounts and now am allowed to create the customer but now the error comes while entering a transaction for this new customer:
"The system cannot determine geographical information for this location and cannot derive a tax jurisdiction. Please contact your system administrator"
please suggest a solution.
regards,
Shilpa

I faced the same problem, Doc ID 420194.1 solved the problem. Shilpa kindly post the solutions moving forward so the users can benefit from it. Thank you!
Solution
run Geography Reference Program with parameter "Country code" for all records.
Navigate to Trading Community Manager ->
Requests -> Run
Select "Geography Name Referencing" program
Processing for Table : HZ_LOCATIONS and Run Type : ALL
Parameters: Country Code :US
Usage Code :ALL
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Start Date :NULL: End Date:NULL
Number of workers:1
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Wrong default layout for a new customer

Hi all,
I hope somebody can share inputs with regards to this issue.
I'm assigning a default layout to one customer group (layout1 for all Group1). When this was done, a list of customer codes were included in the list and each were ticked from that list.
Second layout called layout2 for the setting 'Set &as Default for all BPs (for Whom a Default Layout Has Not Been Assigned).
Scenario: A new customer code is created belonging to Group1.
Issues:
            a. This new customer code does not automatically follow the setting on default layout which is layout1. When the layout1 default setting was double
                 checked, the new customer code was part of the list, but it was not ticked.
            b. When document was previewed, it uses the wrong layout2.
            c.   The user still has to update the layout1 default setting, ticking the tick box from the list for the new customer code, then clicking update in then
                  layout designer window.
Question: Is this a normal behaviour of the system? I thought that setting it as default for certain customer group will be applicable even to newly created ones under that group.
Regards,
Cathy

Hi,
I am afraid that it is your SAP B1 version current behavior but you may check using demo database. What is your SAP B1 version anyway ? what is your database localization ?
You may try the solution part from one of these notes below:
993486 - 'Set as Default for All BPs' doesn't affect specific BP
Version 5 Validity: 21.01.2011 - active
Language English (Master)
Portuguese
Content:      Summary    |    Header Data    |    References    |    Validity
Symptom
Specific printing template for Business Partner can not be changed in attempt to define printing template as a default template for all Business Partners.
Cause
Functionality description
Solution
In order to change a specific default printing template for Business Partner follow the steps below:
1. Choose the required template and press on the 'Set as Default' button.
2. Choose the 'Set as Default for Specified BP' and 'Set as Default for Current User' option.
3. Uncheck the box near the BP name and press on the 'Update' button.
4. Choose the required default template (new template) and press on the 'Set as Default' button.
5. Choose the 'Set as Default for all BP' option.
Other terms
Print Layout Designer, Default Template, Set as Default for All Users,
Set as Default for Current User, Set as Default for All BPs, Set as Default for Specific BP
        Header Data
Released On
24.02.2011 20:52:30
Release Status
Released for Customer
Component
SBO-GEN-PLD Print Layout Designer
Other Components
SBO-SH-PLD-A2 Tips and tricks for building PLD templates
Priority
Recommendations/additional info
Category
Consulting
       References
This document refers to: SAP Business One Notes
861088
Cannot set a template as default for all users
This document is referenced by:   SAP Business One Notes (1)
861088
Cannot set a template as default for all users
       Validity
Software Component
Version
SAP BUSINESS ONE
2005 A
2005 A SP01
2005 B
2007 A
2007 B
8.8
2nd note:
861088 - Cannot set a template as default for all users
Version 4 Validity: 04.08.2009 - active
Language English
Content:      Summary    |    Header Data    |    References    |    Validity
Symptom
When print previewing,the template used is not default template.
Cause
A template has been defined as default for all users, when previewing this it is not the template which has been set as default for document.
Solution
In order to change to a different default template for all users and all business partners please do the following:
a) "Set as default for specified Business Partner" and "set as default for current user"
b) Add tick for this Business Partner
c) Update by ticking again the specific Business Partner
d) Change set as default for all users and all Business Partner's
Other terms
Print Layout Designer, Default Template, All users, Set as Default template, SAP Business One
        Header Data
Released On
04.08.2009 11:28:58
Release Status
Released for Customer
Component
SBO-GEN-PLD Print Layout Designer
Other Components
SBO-SH-PLD-A1 Print Layout Designer known Issues
Priority
Recommendations/additional info
Category
Consulting
       References
This document refers to: SAP Business One Notes
993486
'Set as Default for All BPs' doesn't affect specific BP
This document is referenced by:   SAP Business One Notes (1)
993486
'Set as Default for All BPs' doesn't affect specific BP
       Validity
Software Component
Version
SAP BUSINESS ONE
2004 A
2005 A
2005 A SP01
2005 B
2007 A
2007 B
JM

Opinion: new Package for every new custom Component?

Hi there,
I am just thinking of some possibilities to structurize my Components I made.
I wonder if it is useful/good programming to define a new package for each new custom Component?
So if I define a new MyComponent class extending JFrame should I make a new package:
"mycomponent"
containing these subfolders:
"view"
"model"
"controler"
subfolging "controler" in:
"listeners"
"adapters"
"events"
Is there any sense to do so? I think this would be the best way to structurize one's components.
But if you do, you have to include millions of packages if you want to use one of these components :(.
Please post, what you think.
Thank you
Sincerely
Karlheinz Toni

nope ;). I would most certainly not want to put every file in a single directory.
But I like sturctured things. If things belong to each other, it should be visible at once, that they have something to to with each other. And the best method I can figure you is putting them in one package.
The subpackages should be created, because of the model, that is used for all swing componentd (UI-delegete, MVC...) so that each structural component is where it belongs to.
I don't like it if tere are 100 events one object could possibly create and you don't know the events from the component (of course you can guess by the name Event :)), but if they are in the same package, you would have to scroll a long way to get the thing you want (either m, v or c).
So this is why I would do it ;).
Anyway: do includes make the program run slower (I have read many threads about it, but there are way to many opinions, so I would be grateful if you post your opinions here, thx ;).
Thanks for your answer,
Sincerely
Karlheinz Toni
p.s.: why wouldn't you put them in a seperate directory (just overkill?), would you use classes that are structured like this if you are looking for a implementation of something and find it in this structure?

Creative Cloud for Photographers - New Customer Pricing UK

Hi,
I have read about the new announcement regarding Creative Cloud for Photographers subsciption charges for existing photoshop users. I have never used Photoshop due to cost; I do not work as a creative professional and I think there would be a limited set of functions in Photoshop for me so £600 quid for something that gets upgraded every 12 months seemed excessive.
My question is, what is the cost for a new customer for CC for Photographers - is there a new offer similar to that for previous customers?
Thanks,
Rob.

I was very tempted to sign up for this, as an amateur photographer I have never been able to afford Photoshop, and the current offer price is right for me. However, reading the TOS and conditions I have reluctantly had to shelve my plans:
Renewal
After the first 12 months, we will automatically renew your contract based on the current price of the offering.
Cancellation
We'd hate to see you go, but if you cancel within the first 30 days starting from your contract date, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation for the cancellation or removal of seats. If you ever need to cancel, just call Customer Support
I cannot sign up to such vague and open ended conditions. What happens next year when the price is doubled? If Adobe could offer retiree amatuers like myself a long term commitment to even a cut down Photoshop that is just for photographers I would sign up like a shot. But as things are I can only got back to grumbling about how Photoshop remains beyond my reach.

PHONE SERVICE FOR SPECIAL NEED CUSTOMER - YOU NEVER SHOWED????

We have been able to maintain my brother-in-law in an independent setting for most of his 59 years of life. Beyond his diabetes, cognitive delays and heart disease, he also struggles with the residual effects of schizophrenia and an awareness that he his different from other people. Recently, we had to move him into a new apartment and he needed land line phone service. We were not thrilled that we would have to wait more than 3-weeks to get an appointment - even after we explained he has medical needs - but we put as many supports as we could around him (needless to say, he forgets to charge his cell phone, but the walkie-talkies worked ok).
THEN the day of our appointment arrives - AND NO VERIZON??? We waited from1-5pm, taking time off work... and no technician showed. When we called to ask the status of our appointment, we were told that the appointment was on the computer but no notes as to why no one came. We were told we could Verizon could come the net day (which would be today , as I write) but it would be any time between 8am-5pm.
Why is this ok? Where is the customer service, the care? Why do I now have to wait from 8-5 for another technician - when we should ahve been put first on someone's list? I know we are not getting FIOS but...
I am venting here because there seems to be no customer concern hotline or email and I do not think this should get lost in the shuffle. Phone service for my brother-in-law is essential and vital to his wellbeing and abilitty to continue to function safely within the community. How can I recommend and respect your commitment to servicing persons with disabilities and special needs if this is my experiences with Verizon?

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
eocb wrote:
AND -
No one showed again today... When I called this afteroon to follow up if anyone was going to show - I was told, "No one is coming - Can't get you another appointment until the 23rd - and that's expedited" WHAT???? But my appointment was for YESTERDAY??? YOU DIDN'T SHOW UP. Why do I need a new 'expedited' appointment? AND, where was my phone call that you were NOT coming?
Verizon - please... explain this customer careappraoch? especially for someone that needs the phone service for his safety and well being. We ONLY needed the phone turned on - This is appalling and should NEVER have happened.
Shame on you, Verizon.

Fbl5n report showing pritn output for a new customer on a new page

Hello All,
In fbl5n when i execute for all the customers and give print command its printing every new customer on a new page but i want to print the data continously.
Pls let me knw how to avoid this?
Sunny

Hi Sunny,
you're case is quite common, because SAP displays the customer data in a standard layout, putting a page break after every customer and company code.
In order to avoid this, you may change the grouping criteria. For that,
1. be sure that you have not clicked on the header of any column in the list
2. click on button "sort ascending"
3. here you'll see that fields "company code" and "account" have an asterisk on column NG (new group). This means that, for every change in these fields, SAP will insert a page break
4. remove these asterisks
5. (optional) save this layout for further launchings of the report
I hope this helps. Best regards,
Alvaro

Is there a badi or user exit for including new field in XK01 ?

Hi
We have a legal requirement for incluiding new field in T/C XK01, is there a badi or user exit wich help it?
Thanks in advance.
Moderator message: please (re)search yourself first.
Edited by: Thomas Zloch on Dec 16, 2010 4:01 PM

Can anyone provide the documentation for this BADI? Also, I'm concerned about the layout of the screen. Can this BADI do the necessary changes on the layout of the screen?
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Setting environment for a new custom JSP

Hi All,
I have created a new custom jsp,Calling teh API is not working as apps initialization is not happening. When we printed the user id,application id etc it was coming as null. How to initialize apps in JSP.
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Shreya

Below code might be useful.
<%@ page language="java" errorPage="OAErrorPage.jsp" contentType="text/html"
import="oracle.apps.fnd.common.WebAppsContext"
import = "java.io.File"
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import = "oracle.apps.fnd.framework.webui.URLMgr"
import = "oracle.apps.fnd.common.WebAppsContext"%>
<%! public static final String RCS_ID = "$Header: test_fwktutorial.jsp 115.5 2003/05/05 10:20:28 gmallesh noship $"; %>
<jsp:useBean id="sessionBean" class="oracle.apps.fnd.framework.CreateIcxSession"
scope="request"></jsp:useBean>
<%
response.setHeader("Cache-Control", "no-cache"); // HTTP 1.1
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response.setDateHeader("Expires", -1); // Prevent caching at the proxy server
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String transactionid = sessionBean.createTransaction(sessionBean.mRespInfo[0], sessionBean.mRespInfo[1], sessionBean.mRespInfo[2], dbcFullPathName);
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WebAppsContext wctx = sessionBean.getWebAppsContext();
%>
Regards,
Peddi.

BaDi or User-Exit for a new column in COGI

Hi everybody,
is there a User-Exit or a BaDi to add a new column in the TA COGI?
Maybe anyone have an idea!
Best regards,
Markus

Before Posting Pls try to Search from the Forum...definitely will be find ur Answer
Pls Check the Exits Associated to COGI
Exit name Short text
CONF0001 Enhancements in order confirmation
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CONFPI02 Process order confirmation: Customer spec. input checks 1
CONFPI03 Process order conf.: Cust. spec. check after op. selection
CONFPI04 Process order conf.: Customer specific input checks 2
CONFPI05 Process order conf.: Cust. spec. enhancements when saving
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CONFPM02 PM/SM order confirmation: Customer specific input checks 1
CONFPM03 PM/SM order conf.: Cust. spec. check after op. selection
CONFPM04 PM/SM order conf.: Customer specific input check 2
CONFPM05 PM/SM order conf.: Cust. specific enhancements when saving
CONFPP01 PP order conf.: Determine customer specific default values
CONFPP02 PP order conf.: Customer specific input checks 1
CONFPP03 PP order conf.: Cust. specific check after op. selection
CONFPP04 PP order conf.: Customer specific input checks 2
CONFPP05 PP order conf.: Customer specific enhancements when saving
CONFPP06 PP Order Confirmations: Actual Data Transfer
CONFPP07 Single Screen Entry: Inclusion of User-Defined Subscreens
CONFPS01 PS confirmation: Determine customer specific default values
CONFPS02 PS confirmation: Customer specific input checks 1
CONFPS03 PS confirmation: Customer specific check after op. selection
CONFPS04 PS confirmation: Customer specific input checks 2
CONFPS05 PS confirmation: Customer specific enhancements when saving
BADI Used for COGI
VIM_AE_BADI
Try to Implement Ur Code in Suitable User Exit or BADI.
Reagrds,
SD

BADI or User-Exit for Adding New Input Field in 0VTC

Hi Experts,
Has any of you worked on enhancing transaction 0VTC (Define Routes and Stages)? I have a requirement right now to add two new input fields in New Transport Routes screen. Could anyone provide a BADI or customer exit that I could use to modify the screen of the transaction?
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Cross post locked
Edited by: Rob Burbank on Mar 8, 2009 2:58 PM

I'm concerned about the layout of the screen. Also, I didn't find any documentation about BADI_SD_ROUTE. Can anyone provide me the documentation for this BADI?
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Services for a New Object

Helo community:
We have created a new object ("8C - job family") , this object is a copy of object "C" job, we have done the customizing, for example in table: T778O and we have filled it with:
8C Familia de Funciones PDOTYPE_C ICON_ISO_CODE
So, the question is when we create a new object in PP01, we want to create an attachment, but the options are disabled. Somebody knows how we should enabled these options?.
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Microsoft confirmed I have figured out the answer if you are having
an issue when your nested cluster breaks when you move your VM guest to the other host...(Below)
A nested cluster heartbeat network has to be setup...
Meaning not only does the nested HB have to communicate between its nodes (classic HB situation), but the HB also has to communicate to each host or communication is lost.
how to:
Present a physical nic to both hosts
Create a new virtual switch for both hosts pointing to the new nics (this will create virtual nics to add to your vm guests)
This also creates a virtual nic on both hosts (because the physical nic is being presented to hyperv)
Add nics to both guests in the nested cluster
Set IP's on all four nics (hosts and guests)
Creating a subnetted network between all 4 nics (Ping making sure you can communicate all around)
Now you will be able to fail one member of your nested cluster to the other host without breaking the nested cluster.
Communication between the host which does not own the guest is the key.

Bad quality in Ext Monitor in new MacBookPro

I have been using a Dell U2410 with an old MacBook (2008) with very good quality.
I have just upgraded to a MacBookPro i7 2,9GHz, but the image quality in the external Monitor is ver bad.
The main problem seems to be lack of contrast (but I'm not an expert). There is a lack of definition in lines and fonts, they even seems to be ligthly 'erased'. Gray color of the windows is very pale when the window has not the focus. In the Safari Window I have opened (when not in focus) the back and forward buttons are nearly mised with the background. I have at the same time the old MacBook open and they are clearly defined. On the other hand the icons in the dock (blues, yellow, grenn) have a deep color and the white letters in the desktop are very well defined.
I have tryed to calibrate but there is no way to make it better.When doing the calibration, in the first step I cannot get the center oval to disspear. The right side never gets different from the left.
Sorry for the vague descriptions. Is there anything I can do to get a better quality from my good monitor?

If you are displaying the whole screen it will look bad and there is no way of avoiding it.
It is caused because your screen is probably 1200 pixels (or more) wide but a DV image is only around 700 pixels wide so you are losing a tremendous amount of detail.
To make matters worse, much of the fine detail on the screen will probably shimmer or flicker because the video is interlaced.
You can reduce this by using the De-interlace Filter but the overall quality of the image will still be poor.
The only way I ever achieved reasonably sharp results was to show no more than half the screen at any one time. If you do that your results will be OK.

Bad quality + poor service=Bad business

I've just had a very poor tech support experience tonight on my HP desktop computer. After an HP tech told me a couple of days ago that I had to do a complete system recovery because my USB ports weren't working, and he guided me through the process, I've found a new problem. My aero peek taskbar preview wasn't working correctly.
Tonight (approximately 11pm PST) I called and spoke with 2 support techs for this issue. The first tech (I didn't get her name) had no knowledge of what I was trying to explain, and after telling her the problem 3 different ways, she was unable to recap what I was saying. She said she would have to take remote control of my PC, then she hung up. No knowledge, no professionalism.
The 2nd tech, Jo-Anne, didn't understand my problem at first, so I had her point to taskbar icons of open programs on her PC, where she saw window previews, then told her my PC didn't do that. She took remote control of my PC, then went thru a few troubleshooting steps and resolved the issue. She was professional but lacked some knowledge.
I wanted to speak to her supervisor, Joseph, about the problem with the 1st tech. She tried to reach him twice but said he was unavailable. I asked her to have him call me back. She said that may not be possible. I told her I would like a call from him within 24 hours. She said again, he may not be able to call me back. Then she asked me if I would like to purchase another year of warranty, even though I have almost a year of warranty coverage left. I am NOT going to purchase any more coverage, as there is no way to connect with a supervisor or guarantee a call back from them if there is a problem. Also, I have had several problems in the past with unknowledgeable and unprofessional technicians.
I like someone else's suggestion on this forum--if I can't get a response from a supervisor in Tech Support, I will call the corporate office and complain.

Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
OrnahP
HP Support Forums Moderator
Clicking the "Kudos Star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
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Bad Quality of Service for a new customer

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