BAM-00223 on SOA/BAM 11.1.1.2

Question

We are trying to stand up SOA/BAM 11.1.1.2 on a Windows Server 2003 machine (32-bit). When we use our web browser to go to http://<ourServer>:9001/OracleBAM, the Login page comes up. So far so good! Then we enter the username/password and click [Go] and receive the following error:
SERVICEUNAVAILABLEEXCEPTION_STARTPAGE_STARTUP_INITIALIZE
If we click Details, we receive the following message:
Exception Message BAM-00223: Service oracle.bam.adc.common.core.IDataStore is unavailable.
The logfiles show no record of this error. The Oracle documentation (http://download.oracle.com/docs/cd/E15523_01/core.1111/e10113/chapter_bam_messages.htm) tells us this:
BAM-00223: Service {0} is unavailable. Cause: The specified Oracle BAM Service is currently unavailable.
Action: Ensure that the specified Oracle BAM Service is started.
Level: 1
Type: ERROR
Impact: Data
Googling for "Oracle" and "IDataStore", "BAM" and "IDataStore", "Oracle BAM Service", and "BAM-00223" didn't bring back anything that tells us what the service is or how to start it. Does anyone have insight into what we need to do to proceed? Do we need to run IIS in 11.1.1.2 (I read that it was a requirement in 10g) in order for this to work?
Thanks,
Scott
Edited by: user9959775 on Jan 25, 2010 2:51 PM

Answer 1

Thanks for the help and the clarification about IIS. Unfortunately, the suggestions so far have not solved the problem. We have investigated the following per your suggestions:
- Yes, we can log in to Enterprise Manager. It shows that the Admin, SOA, and BAM servers are up.
- Via SQL*Plus, we can log in as DEV_ORABAM and see a bunch of tables, and we see rows in some of those tables. Is this what you mean by "check that your data sources are configured correctly"?
- We are using Internet Explorer version 8.0.6001.18702
- We did steps 1, 2, and 3 as described. We did #3 again today just to be sure, and all tests run from within the wizard passed.
- As noted above, we logged into the DB via SQL*Plus, which we assume means that the DB is up. How would we check that we specified the same DB schema during rcu and config? Does being able to log in to Enterprise Manager prove this? We have some screenshots of what we entered on each screen and cannot find any significant differences between our entries for rcu and config (although I wouldn't be too surprised if I need to eat my words later); is there a more scientific way of figuring out whether they are the same?
Thanks,
Scott