BBM, Protect and others problem over various wifi

My BBM, Protect and maybe other services doesnt work on my home wifi but works over our company wifi. same time I don't have blackberry icon in right top corner on home wifi, which probably means this services are not working on that case.
Does anyone have idea what needs to setup on my home router for fix?
thank you very much

ok, just update from my site. when I set vpn to work wifi, BMM works over my home network. so it looks like any port needs to alowed or something similar on my home router or by me internet provider. but does anybody have idea what is that what blackberry needs for this services? thnak you

Similar Messages

E-mails - viber and other apps over wifi

Hello from Greece. I have a Curve 8900 (v. 5.0.0.681) with data services in Vodafone - Greece.
I will travel in Romania, so i must disable the data services because of roaming costs.
I would like to know if there is a chance to take my e-mails, use viber and other apps over wifi mode.
Thanks in advance

You can use public wifi to access your apps.

TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.

See:
Can't connect to the iTunes Store

How do i transfer my purchases and other songs to my wife's itunes account?

how do i transfer my purchases and other songs to my wife's itunes account?

Papou Yorgo wrote:
Same computer. 2different sign accounts for computer and itunes
OK. Sign into yours. Copy the files either to the Shared files area, or to a flash drive.
Now sign out of yours and into hers. Copy the files out of where you put them in the previous step, and into her Automatically Add to iTunes folder, which is found inside the iTunes Media folder.
Do it the first time with two ro three song files, so you can get comfortable with how it works, before you do the bulk of them.

Your latest upgrade states that it is incompatible with my Avast Virus protection and others who have McAfee have the same problem. Does this mean if we update Firefox it will interfere with our virus software?

Your new recommended update appears incompatible with my and other's virus protection. How can we be sure we can safely navigate if your security on the older versions of firefox are lifted? It seems that many people are having this problem and have said they will return to Internet Explorer. Please advise as I prefer Firefox but cannot take the chance of malware and other infections. I would appreciate a hasty response.

No, it doesn't affect your anti-virus program, only the silly little extensions that some anti-virus applications install into Firefox that duplicate features which are built into Firefox = anti-phishing & web forgery protection.

My phone is not switching from 4G over to WiFi. The phone has the network memorized its just not check marking the network and to switch over to WiFi. How can I fix this?

I have the iPhone 4S and the wifi was working on it earlier yesterday. I noticed that the wifi didn't kick on last night. It has the network memorized so it could connect automatically. The network name pops up and there's a signal but the spinning circle thing is there and it won't put a check mark by the network name. The wifi will pop up every now and then but only stay for a minute or less. Everyone else's phone and computer is connecting just fine but mine isn't. It won't switch over to WiFi from 4G. I've tried turning off the wifi on my phone. I've tried to forget the network and put in the password numerous of times and I tried to fix it by turning my phone on and off and that still didn't work. I'm hoping that this is a temporary thing but I don't know. What's a good way to fix this because seriously I would like to not use up all of my data for this kind of bull crap. So what's a good way to fix this?

I got the ATV hooked up to the WiFi after manually inputting the DHCP settings.
The ATV will not see iTunes from a PC on the same iTune network. I guess you need an Apple computer for iTunes to connect to the ATV.
The biggest problem is that the iTunes store on the ATV is nonexistent I imagine because of competition/ monopolies in the UAE. If I was in Lao, Burma, Thailand, Mozambique no problem. 40 Countries are listed and non of them are from the Middle East. When I logon to the iTunes store on my PC it too does not allow for me to buy any movies or TV shows. I am not sure why.
As for the iPad OS6, iTunes has an icon and when you click it you get iTune U or Podcast, no video content. The App store works fine and they are always happy to take your money but no video content.
To top it all off YouTube is no longer licensed under OS6.0 and although I can get it on Google Chrome it is by no means as quick (for reasons unknown).
As I said before if I choose United States as my country the ATV hooks up and lets me browse TV and movies and watch trailers but not able to purchase (obviously).
So my conclusion is that ATV will not hook up to the iTune store in the UAE? If this is incorrect please clue me in.

Problems with stuck/dead pixels, battery life, ICS, and other problems

Stuck/Dead Pixels:
I bought my Droid Razr at around the 21st of December last year. On or around Christmas, I found a bright red pixel on the very bottom of my screen. Unlucky for me, I was leaving for Florida on Christmas Night. I got back on December 31st. Sometime in the first week of this year, I visited my verizon store and told the customer service lady that I had a dead pixel on my screen and had just bought it. But, she told me that she needed the manager to fix this and there was no manager there. For the next week I was busy with school and sports etc and was not able to go back to the store. It was now past my 14 day return period. So I decided, its only one pixel, most people won't notice it anyway. So here I am 5 months later, just starting to discover more pixels dying on my screen. I now have the one bright red one, two light blue ones, and one dark red. I have no idea what the return policy is on defective phones, and the verizon site is designed so that you can't find anything. And an FYI, I have tried stuck pixel removers and other apps, which haven't been successful.
Battery Life:
I have also been finding more problems with my phone. The battery life is terrible when 4G and even 3G are on. I actually see no difference in battery consumption between 3G/4G. My battery dies about 4-5X faster when data is turned on, compared to using no data. I know it isn't because of the apps I installed since when I use WiFi, the battery is alright. I also make sure that my RAM isn't above 400MB, so that the processor doesn't use a lot of battery. I feel like I completely wasted my money buying the Razr. Mainly because of the fact that the Razr Maxx was announced two weeks later, which has about 80% more battery. Not only this, but I've seen the Razr selling for only ONE PENNY on amazon over the past month and it still is. I payed $300 on my Razr.
Ice Cream Sandwich:
After these major problems comes another one, that I bet all Razr and Razr Maxx customers are still thinking about. When will I get Ice Cream Sandwich? It is very disappointing when you are told that you will be getting an upgrade in early 2012, and are still wondering where your upgrade is 5 full months in. From what I understand, we won't see an upgrade until the end of June, since Motorola has posted on their website that "rollouts" would begin in the second quarter. Even if they release it by the end of June, when will it get to your phone? Maybe another week or two for some people. This is another thing that I feel I wasted my money on. My brother told me to get the Nexus because of ICS, but I trusted Motorola that they would upgrade my phone in a timely manner. WRONG.
Phone Freezing:
One more problem that I've had is that the phone will freeze. Usually you only need to turn the screen off and on, but once in a while, you have to completely reboot your phone. When I was coming back from Florida, right as I was about to get home, my phone completely froze. I was about to go return it, but after about 15-20 minutes, it became unfrozen.
Motion Sensor not functioning:
Another problem, an annoying one, is that sometimes the motion sensor that controls portrait and landscape mode will just stop working. Some of the games I play are completely dependent on the motion sensor. It is very embarrassing when you are trying to show off to an iPhone friend and major components of your phone aren't working. They always tell me "why didn't you get an iPhone?". And I really just wanted to have a phone that didn't look like everyone else's, but I guess that comes at a cost. When the motion sensor stops working, I have to shut down my phone and restart, which takes a couple minutes.
Problems with camera:
My last problem would be with the camera. Sometimes if you bring the camera close to something, like a barcode, it will keep trying to focus, but never will. Another problem is photo quality in low light situations. It seems like the camera can't focus because it goes from being very dark into being bright because of the flash. I doubt this can be fixed because it's hardware, but a potential fix could be having the option to keep the LED light on during picture mode, that way the camera will be able to focus correctly.
In Conclusion:
I really just want someone to tell me how to return my phone for a new one, due to the dead pixels. I also wish I could be upgraded to the Razr Maxx because of the poor battery life on the Razr, but from what other people are saying, that probably won't happen. And finally, if anyone has more info about Ice Cream Sandwich, that would be awesome.

Well since it's a Manufacturing Error it should Fall under your Warranty if you got one with your Razr. You know you can Call C.S. an they can Assist you with the Matter on it.. Just remember to have another phone so they can Trouble shoot the One that is Experiencing the Issue an when you talk to them go over thing. An they should send you C.G.A.N unless they request you to send it in before you get anther one. If you feel Better going to the Store try that. And Good Luck..

Enabling Firewall breaks Bonjour name resolution (and other problems)

Hi there, I thought I had a simple setup but trying to enable VPN & Firewall has shown me there are some issues I need help with:
Setup: MacOS X Server 10.5.8 on MacPro
- Machine is Mobile Account Server for 5 other machines connected to network
- DHCP is obtained from Router in 10.1.10.x range. Server hardcodes its IP in that range (outside of DHCP addressable range)
- Services running are: AFP, Open Directory, SMB, Software Update
- All client workstations connect to server using "servername.local"
This has all been working fine. However over the weekend I tried enabling VPN as we have a public IP address we can use. VPN works fine except:
a) Plugging an additional ethernet cable into port 2, and configuring that port to have the external "public" IP information caused the "license in use issue" that has been reported here (http://discussions.apple.com/thread.jspa?messageID=9958588&tstart=0) so I had to use the solution of duplicating the existing ethernet config and entering the additional external IP to run both off the same port.
b) I can't get L2TP working, but I can get P2PP. Seems like other people are having similar issues (http://discussions.apple.com/click.jspa?searchID=-1&messageID=9704644)
But anyway, so I have P2PP VPN working and without a firewall previous functionality hasn't been impacted. Now of course, I'd be silly to leave this machine with the Firewall turned off as it is now a sitting duck out on the inter-tubes.
I thus enabled the Firewall service with these settings:
- Any service: Allow only traffic from "any" to these ports: (I enabled the ports for P2PP and L2TP)
- 10-net: Allow all traffic from "10-net"
This I assume would restrict access from the external interface, but let all internal subnet communication be unrestricted (like it was before I enabled the firewall). However this doesn't seem to be the case. I noticed that simple non-VPN connections to AFP service took a long time to happen using "afp://servername.local", several minutes before the authentication dialog appeared.
Furthermore if I brought up "Software Update" on a managed client set to pull from "servername.local:8088", the connection would fail.
If I disabled the firewall service, the slowdown and local Software Update would work fine.
But if I try setting: "Allow all traffic from 'any'" on the Firewall (which should be almost like turning it of) it doesn't have a positive effect and slowdown of name resolution and failure to connect to local software update still occurred.
Is there something in the Firewall being enabled that breaks Bonjour name resolution? Anyway to enable the Firewall and still keep Bonjour .local name resolution? Does this problem have anything to do with issue (a) we have to work-around?
Thanks for any recommendations,
Matt

Hi Flanjman,
Additional this article may give you more tips.
https://connect.microsoft.com/SQLServer/feedback/details/674454/name-resolution-not-yet-available
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Stream 8 update frozen (and other problems)

Hello All,
I got a Stream 8 for my wife for Christmas, set it up for her and updated with windows update on Dec 15th 2014. After Christmas, the tablet seemed to be working for her, but then became really laggy...
Problem #1
Windows Update screen will not open, and when I try to access it from the control panel the window becomes frozen. I have left it on this screen plugged in over night, twice, hoping that it was simply a large update that would rectify itself if given enough time.
I was hoping to turn off automatic windows update to stall any automatic update while I attempted HP software updates
That Failed.
Problem #2
I attempted to Download the HP Stream 8 BIOS update after I went onto the HP site and downlaoded the HP install program. That also got stuck at 0% overnight.
Failed to downlaod anything, so I closed the program and restarted
Problem #3
Windows Store Fails to load - just keeps spinning
Problem #4
Sound is terrible - tinny and digitized on 50% volume. Speakers sound broken.
Any recomendations for attempting to fix the windows update issue?
I bought this Stream 8 tablet from the Windows Store , and it seemed to work for ~3 days... I want my wife to be able to use this as a home tablet and travel computer that has much greater functionality for work than my Nexus 7.
Thanks for any guidance!

Hey @HawaiianHP ,
Welcome to the HP Forums!
I understand you're experiencing issues with updating your Stream 8 tablet, using the Windows store, and sound quality.
Issues with Windows Update:
Troubleshoot problems with installing updates.
Issues with Windows App Store:
Reset and Register the Windows App Store.
Sound Issues:
No Sound from the Speakers (Windows 8).
Set the audio quality to a higher quality:
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window.
9. Click OK to close the Playback Devices.
10. Test.
BIOS download from HP:
Try an alternate browser like Chrome or FireFox. If you have already, clear any cache or cookies for the browser and try again.
Let me know if any of that helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Crashes, sound loss, and other problems

Hello,
I have been having some serious problems over the past several months. In the past it was fairly manageable, but recently things have been getting worse.
I have a 12-inch PowerBook G4, I bought it at the McGill bookstore in October 2004. The first problem was the apparently random crashes that Mac OS X (v.10.4.8) would experience from time to time. It was fairly infrequent at first so it didn't bother me too much (and I thought it was just some sort of glitch). But it persisted and came to be expected.
What would happen is that my screen would darken and center box would appear telling me, "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button." (it would display this message in English, French, German, and Japanese for my convenience). After I restart the computer I get the message, "The computer was restarted after Mac OS X quit unexpectedly". At first it seemed to be linked to time; after a while it would just crash, sometimes after an hour or so, sometimes after as little as five minutes. (I fear as I write this that I will have to start over). More recently I've come to associate the crashes with movement of the computer; perhaps the battery (which is pretty much dead after so much use) is affecting the performance, I don't know.
The next problem, which coincided with the crashes, was my clock being reset. I assumed this was directly associated with the spontaneous shutdown of the computer, yet though the crashes continued, the clock was not always reset (just about a third of the time). This was a pretty frustrating inconvenience given the frequency of the crashes at the beginning.
The major problem that prompted me to take action was the lose of sound. One day, about a month ago now, my sound suddenly stopped working. At first I thought it was a hardware problem, but then I noticed the sound was still working with some things and just not others. For example, the sound increase/decrease indicator (the 'pop' sound when turning up or down the sound) stopped working, yet the startup sound still worked. I've found that Realplayer, MPlayer X 2, and Windows Media Player work fine but iTunes, VLC, and Quicktime don't. Most of the applications simply don't make sound but when I try to video in VLC I get the following error: "auhal: we cannot find our HAL component" or "auhal: audio-device var does not exist. device probe failed."
Other minor errors I have come across include inability to detect the Airport card (remedied upon restarting the computer) and occasional seizing up of the keyboard (the letter keys, exclusively, were unresponsive for sometime before working again suddenly without need of restart).
I've run diagnostic tools such as Disk Utility and the 'fsck' command in single-user mode, but nothing has been detected. It consistently comes up saying that everything is alright.
I have backed-up all important files and programs (with the exception of my Firefox bookmarks, do you know how I can save those?) and am prepared to do whatever it takes to bring my computer back to working order. I need my computer for schoolwork and assignments so if I can fix it myself in anyway... I would prefer to avoid lengthly repairs if possible.
Please let me know what my options are, and/or possible things I can do to repair these problems. This whole affair is, unsurprisingly, driving me crazy.
One last thing, upon launching Microsoft Word, I get the following pop-up:
Application Launch Failure
The application "Word" could not be launched because of a shared library error: "3<Microsoft Word><Microsoft Word><MicrosoftLSLibZ>"
I do not know whether this is linked to my other problems or not. This too, is something that has recently come up and is significantly affecting my work (I have had to switch to writing my essays on TextEdit).
Any help is greatly appreciated.
Thank you,
Eric Oosenbrug
PowerBook G4 Mac OS X (10.4.8)

try shutting down, remove the battery, carefully pull out AirPort card and reinstall it.
maybe run hardware test included with CD kit

No Battery Charge and Other Problems After OS3 Install - Solution?

This relates ONLY to iPhone Users using the "PUSH" Function for Email or Other Apps!
PROBLEM: It seems as though Apple is at least aware of the problem(s), i.e. once Exchange Email or another App using PUSH is configured, there is an OS3 bug that seems to be hardware independent (impacting ALL 1G, 2G and GS iPhones, but not consistently).
SYMPTOMS: Include some or all of the following . . . rapid discharge (less than two hours from a fully charged phone, failure to charge (by AC adapter or USB to computer), failure to charge completely, perpetual dead battery icon, inability to boot, inability to automatically sleep, quite warm on upper back side, slow email, indication of a full or partially full charge dropping to no charge or dead when removed from charging source.
CAUSE: OS3 Bug prevents consistent charging, draining the battery even when plugged in to a computer via the USB or into an A/C adapter (although I've been able to intermittently charge on an A/C adapter). In push mode, the Exchange email client on the iPhone continually queries the Exchange Server, cycling the iPhone CPU and continually draining the battery at a high rate (can
WHAT I'VE BEEN TOLD BY APPLE:
1) Defective Hardware (though I'm on my third 3G in a week, so I don't think hardware is the problem . . . Apple will consider replacement with a new 3G if my third 3G has the same problem)
2) Corrupted App in iTunes - so I manually reloaded each app directly over wi-fi, one app at a time, this worked until I configured Exchange Email, at which time symptoms immediately appeared . . . so corrupted app unlikely.
3) Initial data transfer after email configuration . . . but symptoms continued long after this.
4) Wi-Fi - but turning wi-fi on or off had little effect, beyond normal.
5) Restore to New Phone - this works fine UNTIL Exchange Email is configured and activated. Thus, the time consuming practice of reload all apps, photos, music, etc. will be for naught, once exchange email is turned on with "push"
SOLUTION: Turning off "push" on your exchange email account
1) Go to Settings - Mail, Contacts, Calendars - Fetch New Data
2) Set Fetch Setting to 15 minutes to approximate the much more frequent "push" uploads and downloads. NOTE: Turning off \"push\" at this level will NOT turn off push on your exchange email account and the problem will not be resolved
3) Scroll down and select - Advanced -
4) Identify and select your Exchange Server account
5) Select - Fetch -
6) Leave settings
Phone should cool down in a few minutes and work normally. The problem can be replicated and resolved repeatedly merely by toggling "push" on and off in your exchange email configuration.
I was told that this is likely to be the "fix" until a patch is issued. No time frame was given for an actual fix that allows Exchange users to use push technology. Disappointing, since broader use of "push" technology beyond exchange was one of the big benefits of OS 3.0.
NOTE: THIS PROBLEM DOES NOT OCCUR ON ALL iPHONES WITH OS3 USING THE EXCHANGE CLIENT. I have second 3G phone, identically configured (including push to exchange email) that has no symptoms at all. Go figure.

Since two days ago, my battery indicator has been indicating 100% until the phone dies, which seems to be one of the symptoms you're describing.
However, I don't use Push emails; my email client is configured to poll an imap server and has been that way since I got my phone over 6 months ago. To be on the safe side, I turned off Push anyway, but I'm still having the problem. Definitely 3.0 related as I've never had this problem before.
Perhaps it's linked to an app? Personally I don't have a whole lot of them installed: Aurora Feint, fstream, twitterific, flixster, wikipanion, google earth, urbanspoon, STM Mobile, iDicto, Air Sharing, Facebook and Apple Remote. I've removed a few and will see how it goes.

Brutalizing my Hard Drive... and other problems

I just got an iBook G4 a month ago, and I am first trying to edit a movie now. I can't buy Final Cut pro, and I don't feel like I should have to based on the kind of movies I would like to make. But I have the following problems:
1) I would like to be able to import video at a lower resolution or something that would make my project take up less space... my internal HD is only 40GB and my external is 80, and small amounts of video take up huge amounts of space. And as someone noted, trashing these clips seems to do nothing. Which is very frustrating. I do not see the reason for "non-destructive" editing.
2) I don't know how to make the project originate on an External HD. Is this because it is USB? On my old (windows) computer I could use USB to import from the camera at a lower resolution, and now with only the firewire option and apparently no way to downgrade how much space the file takes up, putting it on the external drive would be a great help.
3) I have used final cut, and it actually seemed easier to do things such as trim the length of a clip at either end, slow it down, speed it up, reverse it, and more. I do not see any intuitive options to do these things (other than awkwardly clicking on the ends of the clip in the timeline to shorten it... but why can't I work with the clip alone?) , and I feel stupid. But the help option has nothing on it either. iMovie must have these capabilities, yes?
I am sorry for the long post, but I am frustrated. I find this to be the opposite of GarageBand, which was so intuitive I could mave music even though I had no goal in mind. I know exactly how I would like my simple movie to go, and I feel that the software is standing in the way. Would iMovie 4 be better? How do I downgrade?
Thanks.

David B.
I'm presently working on a wedding video, to go onto a DVD ..a bit more than 20 mins! ..And also on a video of some people doing Qi Gong (Chi Gung ..however you pronounce it ..you know: slow-moving oriental exercises) and both of those DVDs will need Chapters ..guests arriving; wedding ceremony; reception; speeches; dancing; people falling over and being ill ..we-e-ell; you know.. and the other has Chapters for each of the different exercises (..twisting left and hurting your back, touching your toes and getting cramps, swinging arms above head and smashing the lampshade, etc).
So I often make movies ..and DVDs.. which are longer than 20 mins ..though the last one was only 9mins or so, but that was a copy of some old VHS tape from 20 years ago for a cousin who's getting married next(?) week.
Chapters let you jump (..forward or back..) to a particular element of the video/DVD which you want to play again, without having to negotiate menus.
And other videos - of the eclipse, etc - often last 35 mins or more.
Over the years I recorded (..or shot on 8mm!..) a bit of what was happening with friends in Cornwall almost every time I visited them. This now amounts to 3hrs worth or so. Put onto a DVD - or two! - they can jump between chapters to see their daughter the day she was born; then the same girl aged three; then the same girl getting married, etc!
So I make long-ish video with iMovie, add Chapters for ease of navigation, then burn onto long-ish DVDs.

Sound loss, crashes and other problems

Hello,
I have been having some serious problems over the past several months.
In the past it was fairly manageable, but recently things have been getting worse.
I have a 12-inch PowerBook G4, I bought it at the McGill bookstore in October 2004. The first problem was the apparently random crashes that Mac OS X (v.10.4.8) would experience from time to time. It was fairly infrequent at first so it didn't bother me too much (and I thought it was just some sort of glitch). But it persisted and came to be expected.
What would happen is that my screen would darken and center box would appear telling me, "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button." (it would display this message in English, French, German, and Japanese for my convenience). After I restart the computer I get the message, "The computer was restarted after Mac OS X quit unexpectedly". At first it seemed to be linked to time; after a while it would just crash, sometimes after an hour or so, sometimes after as little as five minutes. (I fear as I write this that I will have to start over). More recently I've come to associate the crashes with movement of the computer; perhaps the battery (which is pretty much dead after so much use) is affecting the performance, I don't know.
The next problem, which coincided with the crashes, was my clock being reset. I assumed this was directly associated with the spontaneous shutdown of the computer, yet though the crashes continued, the clock was not always reset (just about a third of the time). This was a pretty frustrating inconvenience given the frequency of the crashes at the beginning.
The major problem that prompted me to take action was the lose of sound. One day, about a month ago now, my sound suddenly stopped working. At first I thought it was a hardware problem, but then I noticed the sound was still working with some things and just not others. For example, the sound increase/decrease indicator (the 'pop' sound when turning up or down the sound) stopped working, yet the startup sound still worked. I've found that Realplayer, MPlayer X 2, and Windows Media Player work fine but iTunes, VLC, and Quicktime don't. Most of the applications simply don't make sound but when I try to video in VLC I get the following error: "auhal: we cannot find our HAL component" or "auhal: audio-device var does not exist. device probe failed."
Other minor errors I have come across include inability to detect the Airport card (remedied upon restarting the computer) and occasional seizing up of the keyboard (the letter keys, exclusively, were unresponsive for sometime before working again suddenly without need of restart).
I've run diagnostic tools such as Disk Utility and the 'fsck' command in single-user mode, but nothing has been detected. It consistently comes up saying that everything is alright.
I have backed-up all important files and programs (with the exception of my Firefox bookmarks, do you know how I can save those?) and am prepared to do whatever it takes to bring my computer back to working order. I need my computer for schoolwork and assignments so if I can fix it myself in anyway... I would prefer to avoid lengthly repairs if possible.
Please let me know what my options are, and/or possible things I can do to repair these problems. This whole affair is, unsurprisingly, driving me crazy.
One last thing, upon launching Microsoft Word, I get the following pop-up:
Application Launch Failure
The application "Word" could not be launched because of a shared library error: "3<Microsoft Word><Microsoft Word><MicrosoftLSLibZ>"
I do not know whether this is linked to my other problems or not. This too, is something that has recently come up and is significantly affecting my work (I have had to switch to writing my essays on TextEdit).
Any help is greatly appreciated.
Thank you,
Eric Oosenbrug

Hi, Eric.
1. You wrote: "...my screen would darken and center box would appear telling me, "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.""You are describing the following message:
That indicates a kernel panic. Failure to address these when they first arise can result in bad problems becoming worse.
See my "Resolving Kernel Panics" FAQ. This FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics. The FAQ is a roadmap: start at the beginning and work systematically through the end, i.e. the "If all else fails..." section.
2. You wrote: "…upon launching Microsoft Word, I get the following pop-up:
Application Launch Failure
The application "Word" could not be launched because of a shared library error: "3<Microsoft Word><Microsoft Word><MicrosoftLSLibZ>"
I do not know whether this is linked to my other problems or not."It's probably related. Failure to address the kernel panics when they first arose may have resulted in a corrupted OS. I discuss shared library errors in my "Troubleshooting shared library errors" FAQ.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Jerky preview and other problems!

Hi, I am making a movie using the "Lightbing effect" to create lightsabers. After rendering the playback is very jerky, and sometimes won't start at all, or it rushes through to the end playing only a few frames. Also, if I click "Pause" the movie won't stop. The other problem I have today, when I opened up my project to continue the "Lightnening" editing, when I click on a frame, the ability to move the "end points" of the lightnening disapears, I can get them to re-appear, but as soon as I move over the clip, the end point crosses disapear again.
After I save, and open up the project again, I have to re-render.
My Specs:
HP pavilion 7 - intel core i7 - Q720 @ 1.6ghz 4gb RAM
Movie shot with Sony HDR-SR7 (audio records in dolby 5.1 surround, this causes problems in my Avid Studio program, could this be the case with Premier Elememnts 11?)
I converted my movie to WMA Pro 720p HD, and changed audio to stereo before importing into Premier 11.
Any thoughts would be greatly appreciated.
Thank you
John

Is this an AVCHD camcorder, and were you shooting in AVCHD mode? If so, and you used Premiere Elements to get the video from the camcorder to your computer, you should have no problem editing it in version 11. (I'm not sure what you mean by "I converted my movie to WMA Pro 720p HD" but converting it before bringing it into Premiere Elements is a very bad idea. Premiere Elements 11 edits AVCHD natively.)
That said, have you rendered your timeline (by pressing Enter)? You should render your video whenever you see yellow lines above your clips in Expert view.

AFP to a default host in AEBS (and other problems with F/W 7.1.x)

Hi all -
I have a AEBS version N connecting a workgroup of several Macbooks and a Mac Mini acting as a app server/file server. This workgroup is connecting to the internet via the AEBS running WPA.
Due to the network configutation, I have 1 publically routable IP address (200.13.99.x), which the Mini needs in order to allow "outsiders" access to a database app. The other laptops can share a NAT address for normal email, web browsing etc.
After several attempts, I found the best solution was to set the AEBS Ethernet WAN manually to the public IP address (200.13.99.x), and set connection sharing to share a public IP address. Then using DHCP and NAT options, I fix and specify the MAC address of the Mini (10.0.1.2), and get the AEBS to enable a default host to be the public IP address (200.13.99.x -> 10.0.1.2).
So far, so good. To recap, the AEBS has the public IP address (everthing else has a DHCP 10.0.1.x address). When outside users need to connect to the database on the Mini, they use the same public IP that the AEBS has. It works perfectly.
NOTE: This ONLY WORKS WITH FIRMWARE 7.0. F/W 7.1 & 7.1.1 FAIL and do not allow any connections in this configuration.
My question is this: How do I enable people to connect to the Mini and mount the filesystem remotely?
If someone goes to Finder, Go, Connect to Server, then input the public IP (200.13.99.x), they attempt to mount the AEBS (which does not have any disks). How do I disable disk sharing on the AEBS and forward all AFP (disk mount) requests to the Mini (acting as Default Host)? I have attempted to Port Map Personal File Sharing, but when attempting to mount 200.13.99.x I still see the AEBS.
The fallback plan is to buy an external disk for the AEBS, but it would be nice not to have that expense.
Any thoughts appreciated!
Regards,
Charles
===
Footnote: I have also seen a lack of stability in F/W 7.1.1. In addition to the above, I was having to restart the AEBS every week or so, and was also getting peridic connection problems to the Internet. F/W 7.0 seems fine. Hopefully these issues will be address in the next F/W release.

Hi Robby
I don't know if you solved your 'register now' problem concerning LE7 & LE8. I suspect the error your making is trying to open up each project in it's initial program - i.e. 7 or 8. The computer sees it differently (concerning Library settings etc) and your problem will be solved (hopefully) if you open up things in the right order :
1° Open Logic EX 8.
2° Then open the old project from LE 7. This should then open in your new system of LE8.
Of course if you wish to keep working on LE7 projects in LE7 then you'll have to change between each system as you go. You should remember that in terms of programs (with the same 'name/directory') that a computer works much like a tightly packed garage - if you wish to get out your old bike you'll have to move the new one first and vice versa!!
Normally you won't be asked to register again, BUT ... remember that you have to decide if you're going to save in 8 (and so keep working in that format) or not and I imagine if you've bought an update this is certainly your idea. Of course if you now decide to close LE8 and then start clicking on files in LE7 you'll be back at square one ..... register now etc. Please also remember that LE7 projects can work in LE8 but not the other way round, so once you've opened a LE7 project and made adjustments using LE8 you can't reuse 7 - I suggest you back up all your LE7 first on external/DVD support for later/backwards adjustments or reference.
Another small point to remember is that your computer will now be saving your project a second time in a LE8 format. So at some point you should remember that you'll be using valuable HD space twice over if you just convert and save in the new format - if you see what I mean?!

BBM, Protect and others problem over various wifi

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