Blackberry Desktop Crashing

Question

Crashes when attempting to sync Bold 9930 using BDS 6.1.0.35 on Win7 x64.
Recommendations on how to fix this?
Exception log follows:
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-25 14:57:36.434]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-25 14:59:04.052]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-25 22:46:24.235]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-10 18:08:22.556]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-10 18:29:02.630]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-18 10:16:21.701]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-23 17:38:00.436]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-25 18:54:08.462]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-12 17:58:42.133]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-19 16:49:22.901]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-21 10:10:36.698]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-21 10:38:31.257]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-21 11:09:28.753]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-03-23 16:04:25.687]
16:05:33.669|FATAL|1|Exception|0|Fatal Error
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Rim.Desktop.Services.BesMailServer.MailServerException: MailServer error
   at Rim.Common.Utilities.SingleThreadWorkItem.WaitForCompletion()
   at Rim.Common.Utilities.SingleThreadWorkQueue`1.ExecuteWork(T item)
   at BesSession.~BesSession()
   at BesSession.Dispose(Boolean )
   at BesSession.Dispose()
   at BesMailServerManager.GetMailServerTypes(Boolean includeUnavailable)
   at Rim.Desktop.Services.BesIntegration.Model.BesIntegrationManager.GetAvailableBesIntegrationTypes(Boolean includeUnavailable)
   at Rim.Desktop.Services.BesIntegration.ViewModel.DeviceWizard.EnableBesIntegrationViewModel..ctor(WizardWindow wizardWindow)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
   at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at Rim.Desktop.Common.Wizard.WizardNode.GetContent(WizardWindow parentWizard)
   at Rim.Desktop.Common.View.WizardWindow.ShowWizardNode(WizardNode wizardNode)
   at Rim.Desktop.Common.View.WizardWindow.NavigateToAction(String action)
   at Rim.Desktop.Shell.ViewModel.FirstRunWizard.AddCopyDeviceViewModel.<CreateCommands>b__0(Object obj)
   at Rim.Desktop.Common.CommandBase.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.CrackMouseButtonEventAndReRaiseEvent(DependencyObject sender, MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at System.Windows.Application.Run()
   at Rim.Desktop.Shell.App.Main()
16:05:33.670|FATAL|1|Exception|0|Fatal Error - Inner Exception
Rim.Desktop.Services.BesMailServer.MailServerException: MailServer error
   at Rim.Common.Utilities.SingleThreadWorkItem.WaitForCompletion()
   at Rim.Common.Utilities.SingleThreadWorkQueue`1.ExecuteWork(T item)
   at BesSession.~BesSession()
   at BesSession.Dispose(Boolean )
   at BesSession.Dispose()
   at BesMailServerManager.GetMailServerTypes(Boolean includeUnavailable)
   at Rim.Desktop.Services.BesIntegration.Model.BesIntegrationManager.GetAvailableBesIntegrationTypes(Boolean includeUnavailable)
   at Rim.Desktop.Services.BesIntegration.ViewModel.DeviceWizard.EnableBesIntegrationViewModel..ctor(WizardWindow wizardWindow)
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-04-10 18:44:10.344]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-14 11:11:10.134]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-14 11:16:00.051]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-14 11:18:50.755]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-12 18:10:03.825]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-12 18:42:17.196]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-14 09:08:01.392]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-17 16:51:02.117]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-17 19:35:01.834]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-17 19:46:34.768]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-24 13:55:11.487]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-10-29 20:10:23.316]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-11-04 09:34:41.636]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-11-07 16:35:20.080]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-11-10 18:29:02.719]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-11-18 09:41:05.859]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-02 17:38:55.052]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-07 20:03:09.239]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-07 20:16:03.646]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-13 13:01:17.429]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-14 17:24:17.675]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-18 09:45:48.468]

Answer 1

HEY GUYS!
I found a solution(at least for me) for the same crashing situation thats everyone have.
First, I'm running Windows XP Pro SP3.
I tried everything post in this forum, even in other forums. I've checked the recommend configuration to see if I'm missing something. I saw maybe my .Net framework was not up-to-date so after installing the v4, it dosen't do anything better. So here is the step I made to solve this :
- Start BDM
- Crash occur
- Plugged my Blackberry without selecting in the device what I wanna do
- A message appear on my computer saying it missed a filled to continue, Xmllite.dll
- Gone to MS website to download the package : http://support.microsoft.com/kb/915865/fr
- Installed it
- Always with the device plugged, i start BDM
- IT WORKS! NO CRASH!
So give it a try to see if it can be the solution for all of us. If so... Merry Christmas!