Blue tinted screen, menory problems, underperforming battery - 5 day old HP pavilion dv6-6005sa

I bought a new HP Pavilion dv6-6005sa 15.6" Laptop - Linen White on 14/06/11 from Currys digital, Arndale Centre, Manchester. The laptop is less than 1 week old.
The screen is a frost blue colour from the second I turn it on to the second it is turned off. Weirdly I can see the entire screen, just that everything is blue!! Does anybody know how this can happen??? When I move the screen it flickers from normal to this blue thing. A loose connection maybe?
I am unhappy as I got to send it back to the shop for a under 21 days replacement involving an expensive airmail delivery :@ The alternative would be a 3 week investigation in the lab which I cant be bothered with!
Has anybody else experienced this phenomenon with a HP laptop screen? I also am beginning to experience memory problems and the usb prots are on the blink. I have looked after it very well, it has just been sat on a desk for 5 days! Can anybody explain me this phenomenon and if it is a comon problem with HP laptops?
Now for the next problem as if a faulty screen and memory cache wouldnt be enough! The battery:
The battery specs are as follows:
Lithium-Ion 6-cell battery
'upto 7.5 hours battery life'
The battery is advertised to perform 'upto 7.5 hours' however I get maximum 4.5 hours doing absolutely nothing on power saver mode with the laptop with it just sitting there idle on a desk. At the same time I also had wireless and bluetooth off; screen brightness set to 0%, maximum processing chip power reduced to 20%; battery saver mode active; all major applications closed).
I get maximum 2-3 hours doing basic tasks with it such as word processing. Gaming I get maximum 1.5 hours.
The battery checker displays the following:
Status: Ok (0)
warrenty type: 1 year
cycle count 0
manufacturer: 13-42
battery age 136 days
serial number: 12587 02/01/2011
Temperature: 27oC
Design Capacity: 5100mAh
Full Charge Capacity: 5222mAh
Remaining Capacity: 5222mAh
Current: 0mA
Terminal Voltage: 12530 mV
Design Voltage: 10800 mV
Cell Voltage 1: 4174 mV
Cell Voltage 2: 4177 mV
Cell Voltage 3: 4177 mV
Cell Voltage 4: 0 mV
Status: 0
AC Power: True
CT Number: N\A
I have highlighted in bold the things I thing are suspicious. I feel the results are those of a malfunctioning battery. Could anybody tell me if I am correct withmy assumptions?
As I am no expert coes anybody reading this think these results are normal for a new battery and can you provide me some insight to wether my battery might be faulty or not?
Basically I think at least one of the 6 cells inside the battery are malfunctioning.
The laptop specifications are as follows:
Processing chip:
General Information Processor AMD Phenom™ II X4 P960 Processor
1.8 GHz
1.8 GHz HT
4 x 512 KB L2 Cache
Quad-core
Operating system:
Genuine Windows® 7 Home Premium x64
RAM:
6GB DDR3 RAM (1x4Gb 1x2GB cards)
Graphics card:
AMD Radeon HD 6470M
512 MB dedicated memory
Screen:
Screen type Widescreen LCD
Screen resolution - WXGA
- 1366 x 768 pixels
Screen size 15.6-inches
Screen features BrightView Infinity Display
LED backlighting
16:9 aspect ratio
Hard drive:
750GB SATA 5400rpm
Disk Drive:
Optical disk drive LightScribe SuperMulti DVD±R/RW with Double Layer Support
Memory card reader:
Yes
USB:
2 x USB 2.0
2 x USB 3.0
FireWire:
No
Internet:
Modem/Ethernet Gigabit Ethernet
WiFi 802.11 b/g/n
Bluetooth Yes
Audio interface:
2x headphone-out/ 1x microphone in
Sound Beats sound system
Video interface:
TV output 1 x HDMI (digital video/audio)
1 x VGA (analogue video)
Webcam:
HP Truevision 2.0 megapixels HD Webcam
Battery:
Lithium-Ion 6-cell battery
Up to 7.5 hours battery life
External Accessories included:
Power cord
AC adapter
Documentation
Software:
Software included This PC is optimized for Microsoft® Office 2010.
Purchase a Product Key Card or Disc to activate full-featured Office software preloaded on this PC.
HP QuickWeb
HP QuickSynch
HP CloudDrive (30-days trial)
HP Setup
HP Support Assistant
Cyberlink DVD suite
Arcsoft webcam
Arcsoft Total Media Theatre
HP Games Console
HP Connection Manager
Windows Live Applications
Microsoft Internet Explorer
Windows Live Messenger
Adobe Reader
Adobe Flash Player
Dimensions:
Size:
378 x 246.8 x 31.1 mm ( W x D x H)
Weight:
2.91 kg
If my replacement unit works how it is designed too it will be a beasty machine! I just hope my mate who is taking it back to the shop for me checks it properly before sending it me back!
Joe

Go to Power Options in the Control panel and select the Power Saver option. Do not choose balanced. Then run your battery capacity tests again. Hopefully the new setting will improve the time that you get.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

New Battery Not Recognized on HP Pavilion dv6-4052nr

Hello,
So I have an HP Pavilion dv6 that I have had for about 4 years now. Everything works fine on it but within the last year the battery has slowly been unable to hold a charge. Until recently where it won't hold a charge at all and has to be plugged in. I ran a diagnostic test on it and it said that I needed to purchase a new battery. I purchased a new battery from online since I could not find a proper replacement from HP. This battery looks exactly the same as my previous battery and fits perfectly in the battery slot, but when I turn my computer on it does not recognize the battery is there. It did run off just the battery for about 30 minutes and then shut down. Now it won't charge and I have to run simply off it being plugged in. I did another battery diagnostic on my computer and it just says that it can't find a battery.
I know that many other people have had this issue with no way of fixing it and I have tried some ways to fix it such as turning the computer off, taking out the battery, holding down the power button, etc. They have not worked however. Is there any other fixes I can try or will I simply have to buy a new battery? Is there one that is more guaranteed to work through HP?
Thank you!

Hi @mimorgan ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-4052nr Notebook and issues with the newer battery. Here is a link to test and calibrate the battery.
Here is a link to your manual page 20 for the battery part number. Yours is a 6-Cell 55WHr Lithium-Ion Battery and the new should match the specs.
What is the part number of the new battery?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Having a big problem with my 6 day old macbook, please help!

My macbook was working fine, I haven't had much of a chance to install the hardware that came with it until tonight though. I was starting to install the first disk that came with my macbook, when I saw that it would take over 3 hours to install. SInce I need to go to bed early I decided to cancel and figured I could start tomorrow after work.
Well, I turned my mac back on to see if it was still alright, and my mac hd is missing off the desktop, it doesn't even show the main toolbar/taskbar that's across the top of the screen unless I'm in safari. A message keeps coming up that says spotlight quit unexpectedly. I tried hitting all three options (ignore, report, and restart) different times and the window still keeps coming up.
I put the disk back in my computer to see if I could just start to install it again but the computer isn't even recognizing that there is a disk in there.
PLEASE HELP ME!! This is a brand new computer and I can't afford for it to break.

I hope you invested in AppleCare. It extends your warranty for three years and also gives you three years of phone support. MacBooks come ready to use, as far as I know. The discs that come with it contain software, not "hardware" are provided in case of problems. Take your MacBook back to the Applestore and they will take care of the problem. If it is unfixable, they will replace your MacBook, but you only have fifteen days, after which, they will repair your MacBook, but not replace it (unless it is totally FUBAR) Your sales person should have explained all this to you. Good Luck, and welcome to Mac world.

I am having problems with my 9 days old z1

Sir/madam
I am facing so many problem in my z1 which i bought 9 days ago from sony center problem is that whenever i open my album or walkman i see so many lines and clearaudio+ and sound effect is not working and some times song stops itself and also facing battery issue 100% drains in 6 hours please help me to get rid of from these graphic glitches and flickering problems flick very little bit and i am sorry for this english

They are not known issues so i'm afraid it's hard to say. Songs that stops and battery drain may be caused by a defect SD card which is why i asked you try try without it.
Could you also try the phone in safe mode to make sure it's not caused by a downloaded app? To restart in safe mode, hold the on/off button and then tap and hold the shutdown option.
If you also see this in safe mode i'm afraid there might be a hardware issue in your phone and i recommend that you contact your local support team for assistance.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Smashed screen. Lumia 920. 3 days old. Options?

The phone was gently falling through the air when the glass broke. There was a tile floor involved.
The phone works perfectly except fo the little bits of Corning Gorilla glass in my finger each time I answer the phone.
I am kidding. I stopped answering it.
What can I do? Repair options? Mercy as repeat customer (I have a 900.) I told my wife to forego the case since my 900 has been indestructible.
Thanks for the advice. Now to find them tweezers.

did you get a warranty on the device?
squaretrade is great for that. I think if you are in the US and use the carrier warranty, being a fee/mo, then there will be a replacement cost for the device but much cheaper than just buying a new device or replacing the screen.
also, I would go into your settings, if you have not already, and be sure that you have everything turned on to backup to the cloud so that when you get a replacement you will get most of your data back.

Hi problem with my dvd drive and updaate pavilion dv6 notebook pc

1: dvd drive is not red only red cd.
2: ATI Technologies Inc.-Display-ATI Mobility Radeon HD 5650 & Helwett-Packard Development Company,L.P.-Other hardware-HP.... & Synaptics - Input - Synaptics PS/2 Port Touchpad ) Ask updates with Windows but not install error code = 80070103
3: (8 out-of-date my drivers found)
1: Intel(R) 5 Series 4 Port SATA AHCI controller
2: IDT High Definition Audio CODEC
3: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root por... Installed 2006-06-21
4: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root por... Installed 2006-06-21
5: Intel(R) 5 Series/3400 Serise Chipset Family SMBus Controller-3830
6: Intel(R) 82801 PCI Bridge - 2448
7: Intel(R) HM55 Express Chipset LPC Interface Controller-3B09
8: Intel(R) Turbo Boost Technology Driver
Please help me my mail = [email protected] Thank you

HI,
did your friend installed the XP from a MS Cd or from the Toshiba recovery CD?
At my Toshiba notebook the autoplay section is also setted to Music file and works properly!
When did this failure occured for the first time? Did you used the MS System recovery option at Start - Accessories - system prog. - System recovery
Perhaps the backsetting of your system solve the problem!
You can also check if a firmware update is available for your drive! (If it is a Toshiba drive go to http://www.toshiba-europe.com/storage/index.asp?nav=HOM&page=HOM&frame=home
Bye Hans

New battery one day old only 93% health?

I downloaded iStat on my MBP that I got yesterday that I used the battery til it died, charged and let it charge til full then used a bit. It says only 4:45 battery life left and istat says it only has 93% health... this is brand new, why? Thanks!

Rich Camp wrote:
iStat says there has been 9 cycles and then randomly without plugging in or anything it went to 10 cycles in an hour? thanks
A cycle is a charge and a discharge. It is perfectly normal for the cycle count to increase while running on battery.
Apple says that as long as the battery health is 80% or more the battery is within specifications.

Brand new, white Verizon iPhone4, has a yellow tinted screen.

I just bought a brand new Verizon (white) iPhone and noticed the color of the screen had a warmer (yellowish) tint to it, comparing it my iPod4 which has a cooler (bluish) tint. I then compared it to a friend's AT&T iPhone4 and noticed he had the cooler tint to it as well. We both had the brightness turned all the way up.
Is anyone else experiencing this? I really like the bluish look a lot more because the whites look more like whites.
I'm wondering if maybe my iPhone was color calibrated incorrectly or if this was done intentionally.

Drakonium wrote:
Hi
How did it go with Apple customer care? Just wondering because I exchanged my white Verizon iPhone and I see it exactly the same yellowish tint on the screen and compared it to all the black iPhones they had at the store, so I'm just wondering if Apple care was able to do anything??
Thanks
I haven't called Apple's customer care service but instead brought my iPhone into an official Apple retail store. The employee has never been approached about the yellow tint yet, and assured me there was nothing wrong with it. He also couldn't give me an answer I was looking for either; if it was Apple's intention or not. He himself had a brand new Verizon white iPhone and we compared ours and they both looked the same. I showed him my friends AT&T black iPhone and set it next to mine but he really didn't notice the difference. My friend also had a protective screen over it and the employee said maybe the blue tint I was seeing was from the plastic (which I know is not the cause).
I brought it to Verizon's store and the employee there said he didn't see any real problem with it and since Apple didn't send them a notice about a recall on their iPhone's, there was nothing they could do about it.
So I thought, this is must be what they are doing for all their new iPhone's. Every new one I see, it's tinted yellow. Although when I was in the Apple store and compared it to one of the new iPad2's displays, the iPad had a blue tinted screen.
The mystery over the yellow screen continues!
[However, I've been getting used to the yellow screen and I don't even notice it anymore.]

Screen Freeze With Light Blue Tint

Hi,
I bought a refurbished 15" MacBook Pro from the Apple Store last August (2011 model, I think, running Mountain Lion OS X 10.8.3) and it's been fine up until the past week. Twice now, when the computer has been asleep and I've woken it up, the screen has frozen and has a slightly bleached out and bluish appearance and, unable to see the cursor when I move my finger on the trackpad, I've had to reboot using the power button. This seems to fix it, but I'm worried that it might indicate an ongoing or more serious problem.
Just to clarify, what I see is not a blank, pale blue screen, but the screen as it looked just before the computer went to sleep (background picture, any windows I had open), with a bleached-out, bluish appearance.
I can rule out accidental damage (it hasn't been dropped or had anything spilled on it, etc) but it has coincided with a problem I had with the MagSafe Power Supply. While I was using the computer last week with the supply plugged in, I looked down to notice the insulating layer next to the metal L-connector had split, exposing the wires, some of which had frayed. I switched off and disconnected the supply immediately, but can't say for sure how long the damaged supply was in use before I noticed the problem with it. Neither can I say for sure that the two issues are related, but this bleached-out blue screen problem first arose that day, although the second time it happened (this morning) I was using the replacement power supply which is intact.
Has anyone else experienced this? Luckily, my computer is still within warranty, so I'll call the helpline or visit a Genius Bar, but any other advice would be very much appreciated.

It's possible that it has affected to your computer, but it has nothing to do with the blue tint. Respecting to this problem, the first thing I recommend you is to reinstall OS X, holding Command and R keys while your computer is starting, so all the OS X files will be reinstalled and it should fix the problem if it's software related.
If it doesn't work, take the computer to the Apple Store because it could be a hardware issue. I have seen problems with some computers turning them on after sleep, but the blue tint isn't as normal as this problem

I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the MacBook, and now I am always seeing it. How to remove it?

I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the macbook and now I am always seening it. I am seeing the blue vertical line always in the screen. However, I am not seeing this line when I open Word, Excel, PowerPoint files (without pictures). But I am seeing this line always when I see movies, pictures, and all the files which have pictures. Please do let me know how can I remove this vertical blue line (blue tint) pernamentally from the screen.
Regards,
Ujjal

Backup your files to a external hard drive and disconnect.
Call Apple and make a warranty call, then take it to the nearest Apple Store etc.
You can run these things and it might clear your issue or give further informaiton
Perform a hardware check
http://support.apple.com/kb/ht1509
Then see if resetting the SMC/PRAM resolve your issue
http://support.apple.com/kb/HT3964
https://support.apple.com/kb/HT1379

Blue screen, blue on startup, blue tint when running, still works, not BSOD

I have a 3rd Gen 32GB Ipod touch. I don't use it all that often. It is in near perfect condition beside one little dent in the back it suffered over a year ago. I have never had a problem with it and it was off for probably a month or so and one day I turned it on and when it is coming on there is a bright blue screen with the white apple logo. A couple of times it went back to the normal black background on startup with no problems while running but now it is blue everytime on startup and there is like a blue tint in the background the whole time it is on. I have restored it, messed with the brightness, nothing works. The ipod is fully functional, no problems there. But I can't get the annoying blue hue to go away. Please Help.

If you restore the iPod to factory defaults/new iPod and still have the same problem without installing anything you very likely have a hardware problem and the iPod needs repair.

I'm using an eMac power cord on an iMac G5 and the screen is a blue tinted color. No true colors are displayed.

I just realized I was using an eMac powercord on my G5 iMac.
Make a difference at all? Does it screw up my computer?
I have a weird screen problem anything to do with this?

I can't see how that would make a difference. But use the proper power cord for the iMac, if you have it.
To see if this is software or settings related, if you have a way to boot from a different system, such as a Mac OS X installation disk, start up from that other system and see if you still have the "blue tinted color."
If the problem recurs, you should do these two procedures to Reset PRAM and Reset SMU, to see if there is any improvement
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/ht1767
When you do the Reset SMU procedure, if you have been connecting the power cord to an old or over-crowded power strip (surge suppressor), try connecting it to a wall outlet by itself, to see if that makes any difference.
If that does not help, there may be a hardware-related problem.

Blue tint of screen on my iPhone 3GS

When the phone is cooler than room temperature - then the screen has a clear blue tint.
It goes after the heating in your hand or pocket.
http://s51.radikal.ru/i131/1012/64/4583a81aa759.jpg
http://s14.radikal.ru/i187/1012/ab/bd0e58f4f8d7.jpg
http://s53.radikal.ru/i141/1012/d5/c7762857aa6a.jpg

My iPhone is doing the same. It has not been water damaged and it is just 2 years old.
It started going blue then back to normal when switched off and on but it is now permanently blue. Still works fine but looks rubbish!
I have looked at several sites and this seems a common problem. The age seems to be 18 months old onwards.
I agree that this quality of product should not fail especially as it is only the LCD. Pity Apple don't seem to think it is a hardware problem!
Looks like I will have to have a go at repairing it myself. Not sure what the cost is in the UK, but I guess it will be over £100.

I have had my iPhone about 1 1/2 years...with no problems. About 2 days ago my battery drained within an hour, I plugged it in to charge and it heated up so hot the temperature warning popped up on the screen. The phone will not hold a charge now.

I have had my iPhone 4 for about 1 1/2 years, with no problems. A couple days ago the battery drained in about an hour, I plugged it in to charge and it was not charging. After a few hours a message popped up on the screen about the temperature being too hot...the phone was very hot when I picked it up. The battery will not hold a charge and it heats up every time I plug it in. Suggestions???

Make an appointment at the genius bar. An out of warranty replacement is $149. It sounds like it may have gotten wet.

What can i do about my iphone that has a blue tint to the screen when i have sunglasses on?

what can i do about my iphone that has a blue tint to the screen when i have sunglasses on?

That sounds like an issue with the sunglasses and possible polarization...there is nothing that you can do to offset that on the iPhone itself.

Blue tinted screen, menory problems, underperforming battery - 5 day old HP pavilion dv6-6005sa

Similar Messages

Maybe you are looking for