Brand New Iphone 5 will not power on

Activating my new phone and it will not power on. called the service provider for customer support and they said to charge for a few hours. I can not see where on the phone it indicates its charging as there seems to be nothing lit up. I have never had an Iphone so i'm pretty lost here. My Droid Bionic has a flashing indicator so even when totally dead it will flash when plugged in. Any help would be great!

Plug the phone back into the wall charger wait 5 minutes and then hit the sleep button on top of the iphone.  IF that doesn't power it up then hold down the sleep/home button together until you see the apple logo and then release, then wait for the phone to boot back up.
Where exactly did you buy this iphone 5 from?

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