Brand new T440p freezing on shutdown - happening on multiple identical laptops

I purchase Lenovo laptops for my employees at work.
Just ordered 2 brand new T440P laptops. Both machines are exhibiting the same behavior.
Turned on first machine, ran windows Update + did firmware update. Machine restarts after firmware update (automatically), but it just hangs at the ThinkPad wallpaper (no icons/desktop/mouse). Since I did a firmware update, left the machine there for 24+ hours before doing a hard shutdown. It continued to sit there over the 24 hours, had to eventually do a hard shutdown. Machine is obviously bricked because the firmware did not update correctly.
Turned on the second machine, booted into Windows for the fist time, started a clean shut down immediately, experiencing the same hang. Hard reset the machine, same thing happens every time.
Is there some issue going on with these machines? Luckily CDW is great about return policies, but this needs to be addressed.

My coworker and I each bought a new T440p, and we are experiencing the exact same problem in both of our machines (freezing on shutdown with the wallpaper showing and nothing else). I did a clean factory restore on my machine, but the problem still persists. It probably happens one in every 5 times or so (i.e. very frequently). The only way to get out of it seems to be by holding down the power button. Both of our machines are i5 4200M with NVIDIA 730M. Has anyone tried calling Lenovo about this?

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OMG,
Thank god someone else is having the same issues as me (not that I am happy that you are having isses but that it’s more than just my laptop). My laptop is brand new and is as follows
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Welcome to Discussions - Whatever is causing the problem, you are still covered by Apple Care, so call them and have them deal with it. Their number is 800-275-2273 and they will take care of you. By the way, you have posted in the iMac G5 Forum, which is for PPCs, you have an intel machine.
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Hello Lea64,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
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Hopefully someone out there can help me..
I was given my Macbook Pro as a gift from the parents back in October last year. I remember it freezing on the first or second day of having it, but anyway.. since then it has been fine, until now!
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Welcome to Apple Discussions!
Your Mac should never freeze. There could be any number of causes, and the drop could be a factor. Unfortunately, the 1 year warranty does not cover accidental damage, although you may have homeowner's or renter's that does.
Since the freezing was present before the drop, it could be hardware or software related. A good place to start might be with the Apple Hardware Test, which is located on one of the gray system discs that originally came with the computer. Run the extended version if you can.
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If you cannot even run the AHT because your Mac freezes, then that in itself indicates some sort of a hardware problem, and again, you will need to call Apple about it and see if you can arrange for repair.
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http://www.thexlab.com/faqs/kernelpanics.html
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http://support.apple.com/kb/TS1713
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Hello everypone,
I recently was supplied with a T440p for work. The laptop has some serious issues that neither I nor my colleague from IT could solve. So before we send it back I would like to try the forum because I really can't wait another couple of weeks for a new machine (I desperately need it for work).
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- Installed a BIOS update (from the Lenovo page), did not solve the problems
So I don't have any idea on how to solve this. I know my way around computers, but I am definitely no IT guy, so I hope you can suggest some things I have not tried yet. I rather would fix this Laptop than waiting for a new one...
Cheers and thanks in advance
Tim

Not much to do beside submitting support / warranty claim. I guess systemboard will be replaced.
Edit: OTH I have heard certain windows update may cause issues, so maybe try to revert to restore point before updates and check if issue remains ...
Disclaimer: While I do work for Lenovo Partner, all my contributions are my personal, non-official and not that of Lenovo or my employer.

Are Brand New iMacs Freezing?

I'm soon going to be buying a new 24" 2.8GHz iMac, and am wondering if anyone who's purchased from Apple online in the last couple of weeks has experienced the freezing issues others in this forum are reporting?

Pop,
I just did a quick scan of Apple's 14 day return policy, and gotta wonder about a couple of the restrictions in it:
1. If we purchase, say, a 24" 2.8GHz iMac with a 750GB disk drive, this would seem to me to be a "made to order" computer and would not be eligible for the 14 day return. Because it's a made to order item, AppleCare would kick in.
2. I chuckled a bit when I read that Apple would exchange an unopened computer. After scratching my head, I cannot come up with a scenario whereby someone would exchange an unopened computer!
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Return and Refund Policy
If you are not satisfied with your Apple purchase of a product, please call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. Configure-to-order, personalized or other customized products may not be returned for refund or exchange under any circumstances unless such product is Dead on Arrival (see the section below for more detailed information on such Dead on Arrival products). If the item is returnable and you send it back to us unopened in the original box, Apple will exchange it or offer you a refund based on your original method of payment. You must return the product to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, Apple may ask you to provide a major credit card (Visa, MasterCard, American Express, or Discover) so Apple can assess the 10% restocking fee.
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If you just purchased your machine, it's still with the return policy window. Where did you purchase it from? I'd recommend taking it back to the Apple store you bought it from (if you did), have a Genius take a look at the issue, verify it and then offer a solution. That solution may involve a replacement, but it'll be there discretion (obviously).
Did you recently install anything or run any updates? Was the machine functioning fine before the update(s) only to exhibit this issue afterwards?
As for the "complain like a mad man" approach, as someone who use to work in retail... you may wish to slightly alter your plan. While you're no doubt upset and disappointed, which I don't blame you, going in to chew someone's head off when all they're trying to do is "help you" is a pretty tough scenario. I took care of everyone that I could, when I could, but it was always easier and quicker to ensure the people that were cool and level headed got resolved. Sometimes the "mad man" just cannot be appeased, despite my best efforts. Food for thought!

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Try a restore first.
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Brand new T440p freezing on shutdown - happening on multiple identical laptops

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