BT broadband service survey. (please read)

Hi,
I was just wondering if anybody else is experiencing this:
Up until around easter time, my BT broadband has been working fine. Since then it has been very up and down, and at peak times is more or less unusable. Today was a new low, I couldnt even get a webpage to load.
If you have always enjoyed a smooth service, made no changes to your equipment or set up, and are now currently experiencing very slow speeds/ complete losses of service, please sign in.
I am in shropshire, and this is happening to me. I will be very interested to find out how many others are experiencing identical problems, and where they are situated in the UK.

Hello from Feniton! I have been having issues since since the start of the month, speeds vary massively according throughout the day but at present, my download speed is coming out as 0.54Mbps. My IP profile is normal for my line (synced at 8mbit), no line issues (as confirmed by an Openreach engineer yesterday).. just slow speeds.
The guys over the phone have now arranged for another engineer to come round as apparently the first one wasn't a broadband engineer. This is despite me swearing that my line was fine and that there was no need for an engineer to check the line.. but of course, the customer is always wrong.

Similar Messages

Audio faults survey - please read and respond, thankyou.

I have posted a thread on the 17" forum to see exactly what faults people have, and how many are having then.
Please reply to
http://discussions.apple.com/thread.jspa?threadID=309592
Thankyou.
If we know more specifics we can improve our chances of getting a fix.
So far, incidentally, on 10.4.4 I have had no echo loops, but still get a CD skip like break up.
Powerbook 17", 1.67GHz,DL,1.5GB DDR2. Mac OS X (10.4.3)

Audiohead wrote:
Do battery depletes faster when using WMA as opposed to MP3?
Yes, they do. All my data, and the confirmaton of this, is in the battery curves thread, which I assume you read as it's referred from the FAQ post.
People should also post their players, although it seems you're after Micro data.
In theory you shouldn't see much variation from the above data, but it depends how people use their players.

Re: Bizarre Broadband Service from BT :(

BT Service, don’t go there.
After being a loyal customer of BT for over ten years this is the saga and what you might expect if you reporting a fault.
It all started over three months ago when I first reported that I was having problems with my broadband signal dropping connections. At first things seemed to go well and after going through the usual tasks like changing filters changing Ethernet cables resetting the home hub and several other tasks all that did not make any change in the situation they said that they would send an engineer out, but I was informed that it would cost me £99 if the fault was found to be on my equipment. It turned out that it wasn’t and it was put down to an outside line fault. The engineer said he would try to switch my connection at one of the boxes and this seemed to work for a while but I was still having problems but I was now getting used to them and although they were irritating I was beginning to live with them as BT seemed to have no answer.
Then came the switch over on BT Vision (Oh yes I have everything with BT my phone, my broadband and my TV) I had been advised that the switch was coming and did as I was asked leaving my Vision box on although I was going on holiday. Sadly when I returned from holiday I had no TV.
I rang BT service the usual 20 minute wait till young lady in a call center in India (Or some other Asian country) came on the line. I explained my position to her then my post code, telephone number. Mother’s maiden name, and account number.
Conversation went like this.
BT. “How can I help you?”
Me. “I have no TV my BT vision doesn’t seem to be working.”
BT. “Have you tried resetting your vision box?”
Me. “Yes.”
BT “It might be your cable can you change your Ethernet cable.”
Luckily I had one so we did that
BT. “Is that any better?”
ME “No it’s just the same.”
BT “Is your vision box connected by an Ethernet cable or a Scart lead?”
Me. “A Scart lead.
BT. “Can you change that.”
Luckily I had one of those as well so we did that.
BT “Is that any better?”
Me. “No it has made no difference, may I ask you something I understand that BT vision as changed recently could it need resetting or something.”
BT. Silence for a moment “I don’t think we have made any changes.”
Me. “Well I had a letter before I went away to say the BT vision was changing don’t you know anything about that?
BT. “No I haven’t been told anything about that?”
Me “I’m sorry but I don’t think you know what you are talking about can you put me on to someone who can help me.”
BT. “I’m sorry there is no one here who can help.”
Me. “Well I need someone to sort this mess out can you get someone to call me.”
And with that I hung up.
I went on the BT web site (the one they always try to get you to use) to try and find out how to reset my BT it was hard to understand unless you have a degree in IT but I did find out that my Vision box needed reprogramming and after some difficulty I managed at last to get a program.
The following morning I received a call from BT.
BT “Good morning I understand you are having problems with your BT vision box.”
Me. “Yes I was but I think I might have got it sorted.”
BT. “How did you do that?
Me. “I did a channel scan.”
At this point he asked me what I had done and I explained as well as I could and then he kindly offered to go through with it again. Nice man I thought, very helpful. But that was the start of my problem. He told me what to do and I followed his instructions to the letter but when we tried to rescan it refused to do so. So again we checked leads changed filters restarted the vision box all to no affect.
BT. “Well we’ve tried everything I think the problem is with your Arial.”
Me “No way the Arial is working perfectly on my other set.”
BT “Well it can’t be anything else; it’s defiantly your Arial.
Me “look I’m sorry but I want and engineer to come out and sort it.”
BT. “If we send an engineer out it will cost you £100 for is visit.”
Me “You’ve got to be joking; you caused the problem I had it working now it’s up to you to sort it out and I will not be paying anything.”
At this stage I was put on hold for several minutes. Then he returned.
BT. “I have spoken to my line manager and he says we will send an engineer out and you won’t be charged.
I thanked him very much but the problem they couldn’t send an engineer out for a week so I would have 7 days without my BT Vision.
The engineer arrived week later, within minutes he found my Ariel was working perfectly with a very strong signal but the vision box was faulty. He tried doing a factory reset on it and did manage to get it working. He said he wasn’t happy about it and if it went again I should ring back straight away if it went again.
Sadly it did go wrong and I rang BT explained the situation and they said they would send an engineer out to fit new box but earliest appointment was one week away. That would mean 2 weeks without BT vision.
Appointment day and time arrived but no engineer waited in all afternoon until 4.30 then rang BT after 20 minutes I got through. Apparently the engineer had called and there was no one in so he said but he thought the bell might have been faulty. I asked why he had not rung me as he had my number all engineers do have this on their job card. Answer “I’m sorry I don’t know we’ll have to arrange another appointment.” “When will that be?” I asked in trepidation.
Yes you’ve guessed it yes in another seven days.
And at this point I’m sorry to say lost my cool, and after some argument we managed to get it down to a couple of days.
Happy days at last new box installed everything working well, very nice engineer asked if there were any other problems, so I mentioned about my broadband signal dropping out, he checked my router asked how long I had had it, I couldn’t really remember I thought about eight years or so. His comment was this could be part of your problem you need to get a more up to date one because you won’t be able to get HD with this one anyway so it wants changing.
Following day rang BT service another 20 minutes wait to get through explained the situation but was told that I couldn’t have a new router as I wasn’t in an area that got BT infinity, I explained that I wanted infinity as soon as it was available but that wasn’t good enough was told that they would sort my old router out.
So here we go again changing cables switching box on and off checking my extensions the lot took about 30 minutes, and then was asked to install my router to the main telephone in box so that they could run a 24 hour test on it. Had to remove it from the computer to do this so I had now no internet connection, I was told to ring if the connection went down. Within one hour I had the connection drop twice rang BT took 35 minutes to get through after going through the third degree I was told that they were still testing and they would ring me the following day ad 9 am with the result.
I explained that I would not be in the following day so they offered to ring me on my mobile at 9am I received no call but sometime during the day I was contacted by text to say they had called and I was to ring a certain number and a pin but they would close at 9pm.
Called BT at 20.10 was on the phone for almost 1 hour all I got was “sorry we are very busy we will connect t you to an operator as soon as possible” at 21.05 decide not to bother any more as the place would be closed anyway
Rang again following morning again a 35minute wait, BT. “Sorry can’t tell you anything we are still checking apologized for not calling but said we will for definite between 16.00 and 18.00 today.
By 18.10 no call had been received so I rang BT again 35 minute wait again and lo and behold we are back in Asia going through the third degree again telephone number (which he couldn’t grasp must have been slightly dyslexic) account number, mother’s maiden name, post code and all the rest, had to go through all the story again after 15 minutes he said I needed to go to higher level and said he would transfer me and I was back to 30 minutes of “I’m sorry we are very busy” again.
Finally another Asian name I couldn’t get “Hello can I help you?”
Good start someone wants to help, Me. “Are you from the higher level.”
BT, “No”
Me “I’ve been transferred to speak to someone of the higher level.”
BT. “Well you’ve come through to me, what is your problem?”
We go through the whole story again,
BT. Well I’m sorry but I can’t help you you need to speak to someone on the higher level I’ll transfer you.”
At this point I’d been on the phone for 1 hour and 15 minutes and I was tired, frustrated and getting more annoyed by the minute. I told the gentleman that I had decided at that point that I needed to cancel my contract and try another supplier and I put the phone down.
After taking a deep breath and relaxing over a cup of coffee I decide to ring sales and see how I was fixed with my contract, what a brilliant move that was I got someone with intelligence and consideration, I explained my situation he was appalled by the way I had been treated, and apologized on behalf of BT he said he would check on screen to see if he could help in anyway.
He saw that he could see that everything I said was correct and surprise, surprise (as Cilla used to say) there on the screen was the answer to my problem, they had checked thing out and the reason and cause of my problem was a fault on my line that had now been passed over to Open Reach, Why didn’t the other operators know this and why wasn’t I told this before, why had I had to spend over 4 hours on the phone, why had I had to be without my broadband for three days.
I’ve had over two weeks without my BT vision and now three going on four days without my broadband, but what can you do about it there is no one you can call to complain to, no customer service department no one to give apologies, no offers of refunds for service not received and to rub it in you have to watch costly adverts on TV and in newspapers saying how good BT is and how wonderful their new router is (according to the TV it never drops a connection) not like mine. You can believe this if you want to but I’m not happy with the service I’ve received from them over the last few weeks.

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Frequently Asked Questions (FAQ) BEFORE you post, PLEASE read this first

PLEASE READ ALL OF THIS POST BEFORE POSTING ON THE FORUM FOR THE FIRST TIME!
Welcome to the Creative Labs MP3 Players web forum!
This forum is for discussing issues related to the MP3 players (digital audio players) made by Creative Labs for those in the Americas, Europe and Asia Pacific . Although we're not going to turn away folks from other areas
The primary language of the forum is English, and posting in English is likely to get you a quicker response.
If your question does not relate to Creative MP3 players please find another more suitable forum to post in. If you want to discuss another player, or something not covered by another forum, please use the Off Topic forum.
CONTENTS
How to contact support
Hot topics
General issues
Before you ask your question
When you ask your question
After you ask your question
Low volume issue
Nomad Primer
Nomadness.net FAQs
More useful links
Wishlist and petitions
Suggesting changes
. How to Contact Support
Please note this is a peer forum and Creative's Support staff do not guarantee a reply here. If your issue is urgent, you are within your warranty period and/or you do not get a fast reply here you should contact Creative Labs Technical Support.
To contact support click the Support > Contact Customer Support link on this page.
When contacting Creative Support by email it's important to note that you must reply to the autoresponse email you first receive, as detailed in the email itself. Also make sure to check any spam trap you have on your email system if you have not received a reply.
It's also important if you feel that you have a bug or defect with your product to register that issue directly with support. Don't rely on the forum to raise awareness of an issue.
2. Hot Topics
This is dividied into 3 sections: General, Tag based players & USB mass storage players.
Make sure to also look at Section 3, which covers some of the other General Issues.
General
Where do I get the latest software, drivers and firmware?
Click the link Support > Downloads on this page.
In general, when installing on a new PC you need to download the driver, and some software to communicate with the player e.g. MediaSource, Media Explorer. For players using the v2.xx MTP/PlayForsure firmware drivers are not necessary, but you must have Windows XP and Windows Media Player 0 (this provides the MTP driver).
Important: Even though files are described as updates, none of the software requires a previous version to install. At worst they will prompt you to connect your player to verify you own a Creative product.
Note if you are downloading MediaSource make sure to download and install the relevant MediaSource plugin for your player. If MediaSource can't detect your player this is the first thing to check. For the v.xx PDE firmware the plugin is called the Creative Zen and NOMAD Jukebox plugin for Creative MediaSource , and for the v2 MTP/PlayForSure firmware it's called Creative MediaSource Plugin for PlaysForSure devices .
I am completely new to MP3 players, where should I start?
Have a read of my Nomad Primer, so called as Creative's MP3 player range tend to be prefixed with the word Nomad.
I think I have a bug, how can I check?
There's a known bug list hosted at my site here. If you want to add a bug then please
I have a wish request for the player, what can I do?
You can post it here (see the petitions listed in Section of this FAQ), email it to support, and/or add it to the public wishlist I host here by
I'm having connection problems with my player
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
What bit-rate should I encode my music at?
Ultimately it's down to your ears what bit-rate you prefer, and you should listen for yourself to determine it. If you ask on the forum you'll get many different opinions.
Make sure to look at the "MP3 vs. WMA" link below also.
How long should my battery last?
For the Zen and Nomad Jukebox players, to get some idea of how long your battery will last for a given bit-rate look at the battery curves thread. Ultimately battery life is dependent on how you use the player, make sure to follow the "why doesn't my battery last as long as expected?" link below.
How long does an RMA take?
Typically 2 weeks. But it might take a little longer, so don't start posting if it's 5 days.
I want to know how people feel about their Zen Micro/Touch/MuVo etc.
There's a long post titled Experience with your Creative player that has many posts from users about their players. Please search back for threads about specific players before starting a new thread.
Where can I buy online music or get legal downloads for my player?
See this thread.
My tracks don't play at the correct speed e.g. they play too slowly, why?
Chances are they are encoded in an unsupported sampling frequency. The tracks will need to be re-encoded at a supported bit-rate and/or frequency with something like Creative's MediaSource Audio Converter or dbPowerAmp.
Can a Creative player work on an Apple Mac?
It isn't officially supported, but some kind folks out there have written freeware applications to get your Creative player working with Macs. XNJB provides support for the Zen players, and requires OS X 0.3 or 0.4 (check the site for full details). MuVoHelper solves some problems with getting the MuVo to work optimally. The iTunes Zen plugin should support all Zen players. Note if the link to the plugin is broken just Google "iTunes Zen plugin" to find other sources. Also note there's no guarantee that these programs will work with the Mac, so if you have issues you should address your problems to the developer(s) of the relevant program.
Can a Creative player work on Linux?
Again it isn't officially supported, but again some kinds folks out there have written freeware applications to get your Creative player working. There's the Gnomad2 project. And don't forget the Linux forum at Nomadness.net if you are still having problems.
Tag Based Players
This section covers the players that use a hard disk and work using tags e.g. Zen Xtra, Touch, Micro, Sleek.
My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?
If the Zen is not starting properly or not behaving correctly, first try to reset it. To reset all players except for the Zen Micro there is a small switch on the side of the player typically, that you should press using something like a bent paper clip. Don't use anything sharp. To reset the Zen Micro simply remove the battery and replace it.
If this doesn't work then access rescue mode, and try running a disk cleanup.
Next you should try reloading the firmware/OS, but beware if you are having connection problems also with your PC you may end up with a player that has no firmware and cannot be reloaded.
The last resort is to format the player. This will erase the contents from the player, including the content that ships with the player.
If none of these resolve the problem and you are under warranty you should get in contact with support to arrange replacement of the player.
If you aren't under warranty Creative will still repair the player, which you can arrange by contacting support.
How do I do a Disk Cleanup and/or access Rescue/Recovery Mode?
Refer to the sticky Rescue Mode thread. Disk Cleanup is accessed from this. Note that the MuVo players (with the exclusion of the MuVo? players) do not have Rescue Mode.
How long should a Disk Cleanup take?
It should only take a few minutes, and no longer than 30 minutes. Anything longer than this and there is a problem with the player and you need to contact Creative Support.
How long should a format take?
Only a few seconds. Anything more than a minute and there is a problem with the player and you need to contact Creative Support.
Although I can get into Rescue Mode, I can't select any option, or the options don't work?
If Rescue Mode is not working properly or commands can't be chosen the player is faulty. You need to contact Creative Support.
When are the Zen 20Gb/Neeon going to be released outside of the Asia Pacific region?
Due to popular request the Neeon is launched in the USA, but nowhere else for now. If you want the Neeon then contact your regions Customer Services to request it.
The Zen 20Gb is available from some shops in the USA and Europe e.g. Cambridge Soundworks, and Amazon.co.uk.
Is there a known issue with the Zen Micro headphone socket?
Creative Support have neither confirmed nor denied it officially. Some users have posted purported emails from Creative on the forum saying that the socket has been reinforced, but these have not been confirmed by Creative Support either. The exact incidence of the problem is unknown, but newer players seem to suffer less from it.
Should I buy the Zen Micro or Touch etc. and what colour should it be?
We can't tell you what player to get, or what colour it should be. Look at your collection size and the features of the player (see Nomadworld.com for the product pages) and decide yourself based on this.
Why does my Zen Micro battery drain so quickly?
The standby time (24 hours from turn-off) for the Zen Micro seems to use a lot more power than previous Zens. Creative have released both v (..0+) and v2 (2.20.05+) firmware that reduces the standby time to 4 hours. Make sure to update to one of these if you have a draining problem.
Also see JazzMC's detailed page on this problem.
Why is my Zen Micro/Touch Touchpad so sensiti've and/or difficult to use?
The Touchpads take some time to get used to.
continued below... Message Edited by SSR on 2-29-2005 04:03 PM

7. Low Volume issue
See here in the Zen FAQ at Nomadness.net.
If the firmware will not apply because it says the version number is the same use the Reload OS option, access to which is described in the relevant FAQ for your player below.
8. Nomad Primer
If you have ordered, or just bought a Nomad Jukebox, Zen, or MuVo?, consider reading the Nomad Primer.
It may be worth reading even for the more experienced User.
9. Nomadness.net FAQ's
General FAQ
Jukebox FAQ
Jukebox 2 FAQ
Jukebox 3 FAQ
Jukebox Zen FAQ
MuVo FAQ
Nomadness.net is the foremost peer site on the Web for the Nomad players on the Internet; with news, articles, web forum, download archi've, and more!
0. Some more useful links
Nomadworld.com - Creative Labs's International Nomad website (based in the USA)
Player Manuals - Downloads of digital manuals
Notmad Explorer - 3rd party software
Battery Uni'versity - very good, comprehensi've site on batteries
Chinese Support thread - with information on how to get chinese characters on your player
. Wishlists and petitions
Here are links to a number of general wishlist and petitions, so rather than starting your own you can add to those that already exist, or of course add your support for a feature you would like to see.
Also remember that the only collecti've public wishlist is maintained here at StainlessSteelRat.net (this is not affiliated with Creative Labs, but maintained by the author of this FAQ). There is also a bugs list here. So please
Wishlists
Zen Micro
Zen Micro (another)
MuVo Sports C00
MuVo N200
Petitions
AAC support
Lossless codec support
MP3 Pro support
Ogg Vorbis support
Audible support
Genre definable EQ
Gapless playback
Games support
Insert to queue
No "the" in Music Library
Open source firmware
Play count and ratings
TXT viewer
USB mass storage / dri've letter support
Track number duplicate checkAlbum art
Substring search
Dual firmware for both tag and dri've letter support
Rename "Reload OS" to "Erase OS"
Zen Micro alarm enhancements
Zen Micro always visible clockZen Micro Audible support
Zen Micro customisable standby time
Zen Micro EAX
Zen Micro radio enhancements
Zen Touch non-PlayForSure firmware with bug fixes
Zen Touch bookmarks
Zen Touch EAX support
Zen Touch random button changeZen Touch Audible support
2. Suggesting changes
To suggest changes to this FAQ please
Thanks for reading!

Is it time for a new SSD? Please read my story, my battle with my M4 Crucial SSD

This is whats been happening the past couple of days and what I have been doing to try and isolate what is causing my fresh win7 install to have so many issues running. IMO, i've narrowed it down to be an issue with my SSD, and not my RAM. Please read, and advise. So I changed out my p8z68 MB and ivy bridge CPU for a new maximus VII hero and Devils Canyon Haswell cpu. After installing windows I noticed it was running sluggish and would not install updates successfully or without crashing.Over 3 attempts of reinstalling win7 64bit. The build kept crashing, failed to fix windows startup, MBR error 01 or getting the BSOD. I firt tested my RAM... I ran memtest86 with 100% pass and found and isolated that 1 of the 4 x4gb of my Black Vengeance Corsair ram had errors on it (ram is 3 years old in use). I ended up taking those out and replacing with brand new 2 x 4gb Gskill sniper sticks I had still in packaging. I re-ran Memtest86 on the new RAM just to be sure and ....no errors. I want to emphasise that by now I've reinstalled window 3 times on this build upgrade....noticing a lot of lag, in windows after fresh install . Especially when opening programs like windows update windows as well as other things like, device manager or even a Web browser. If I have more than one window open. My hard SSD LED on my front panel, lights up like it's busy, browser and programs freeze or I get a program "not responding" error, on top until I wait it out...then it disapears. Finally I did another OS install..this time and after much research, I made sure to run a Secure Clean All, on my Crucial M4 SSD (it too has been used for the past 3 year). I had already updated its firmware to 070H a long time ago. I also made sure I had the most current Intel, SATA, VGA, LAN, and sound drivers were downloaded. Durring Windows update it reached 140 of 149 updates before receiving a BSOD again even with the new ram! After Reboot... I went in and this time before running Windows update...again, I made sure all my services were closed and did a "CLEAN" Boot to windows. Doing this finally made my system able to dowload all the updates successfuly. Ok so now that Win7 is fully updated, I got my antivirus ..norton on. More updates, with little issue. But I still notice while my SSD is writing, I say thats what its doing when my computers fornt panel LED is flashing, that the program / software/ game im installing freezes, until it has a chance to "Catch up" , Or install fails, or for instance dowloading patches, updated to games..they have been failing oh and just now for the second time...SKYPE has disconnected itself giving me a I/O error. So these are all my symptoms and what I've tried. To my knowlege the M4 SSD model doesnt have any kind of software to help aid in determining its health . And is why I am here now typing to you all . Is it time to get a new SSD?? What else can I try? Thanks, Christopher.

Hi cswann821,
Is the system overclocked or with default clocks?
Note that your motherboard has two SATA controllers, Intel Z97 with SATA6G_1-6 red connectors and ASMedia controller also with red connectors SATA6G_E1/2. Are you using Intel or ASMedia controlled port?
What do you mean by 'Secure Clean All', what exactly did you do? It is probably not relevant to former issues but note that some tools do 'overwrite with zeroes'. It is not good for SSDs and works completely different than ATA command 'secure erase'.
Check what SATA port is being used and if it is Intel make sure what driver version is in use. You can check it with Device manager -> IDE ATA/ATAPI Controllers -> right click on the selected controller -> Properties -> Driver tab
To check health of the SSD you can use CrystalDiskInfo. Please post SMART data of the drive - use 'Edit > Copy' option, just please remove drive's serial number.

ERROR: Could not connect to WhatsApp service. Please try again later.

Hi,
Today there was a connection error with WhatsApp. I needed to send something, so decided to delete and then reinstall the app to try and attempt to fix the connection problem. I am using the iPhone 5C.
Once I redownloaded the app, I opened it and the app asked me for my phone number. I typed it in.
But to my surprise, I got this error:
Could not connect to WhatsApp service. Please try again later.
After several attempts of writing my phone number (100% in the correct format) I had found no luck or success.
Anyone else having this error, or is it just me? Please provide some steps on how to fix this if so!
Thank you

Thank you for the heads up. It seems like it's working now.
For everyone with this problem please thank AlbertoRuperto and follow these steps:
1. Restart your iPhone.
2. Open WhatsApp.
3. Enter your phone number.
4. Enter verification code (if you're a new member) or just click 'Next' if you're a returning user.
5. Done! All your contacts should be there and your chats (as long as you backed them up).
P.S. This only applies to people who redownloaded and are stuck on phone verification page.

Purpose of this Forum (Server General) *** Please Read Before Posting ***

Welcome to Windows Server General Forum !
This is an English TechNet forum, Please post your queries in English !
Scope:
The name "General" has a very broad significance and sometimes that might lead to some ambiguities.
The scope of this forum is to answer General "Server Administration" related queries pertaining
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Again, "Server Administration" has innumerous aspects and at times it becomes bit difficult to categorize
them.
We try to answer your questions in General or provide troubleshooting support in depth as and when necessary
based on the context of the query.
Questions could be related to AD, GP, Server OS related Queries/issues/errors, general troubleshooting etc…
list is too huge and it's highly difficult to elaborate them here :-)
We understand that this scope and purpose can be a little confusing, we apologize for any confusion.
If you might not know the scope or purpose of this forum, we'll redirect you to read this thread if we need
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We might (but do not claim to) answer some of the out of scope questions directly here. If we do,
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It may happen that, your question might have been moved to this forum in an attempt by another moderator from
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Marking Answers:
We propose a reply (such as a link about where to go ask your question) to a recent question as an answer,
and then we will usually wait one week (~7 days) before we mark it as the answer. We prefer you (the Asker/OP - Original Poster) to mark the answer, but we do not require it if you abandon the thread for a long time.
If you (the Asker/OP - Original Poster) refuse to let us propose and mark an answer (without telling us why
and helping us figure out the alternatives/workarounds), then we might need to lock a thread or move it to the Off Topic forum.
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This sticky has been created inspired by the Sticky on Where is the Forum for.. forum.
Regards, Santosh
MVP - Directory Services
I do not represent the organisation I work for, all the opinions expressed
here are my own.
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Something new (or not noticed by me before) then as this thread appears as normal discussion in
My Thread view.
Regards, Dave Patrick ....
New UI has this functionality i.e. if you reply on a sticky, it will appears as a 'Discussion' in thread view.
Regards, Santosh
I do not represent the organisation I work for, all the opinions expressed here, are my own and posted AS IS.

After downlaoding the lastest software for my iphone, it could not be activated because the phone was showing "No Service". Please want else can i do?

After downlaoding the lastest software for my iphone, it could not be activated because the phone was showing "No Service". Please want else can i do?

Thank you ProjectVRD. But this has not soloved the problem. It still shows no service even with my sim card well inserted. Even tried using sim card of another service provider thinking the problem could be from the service provider, it wasnt working still. PLEASE APPLE HELP ME.................

PCR workflow - HTTP handler for starting an external service cannot be read

Hi,
We are implementing PCR Approval using adobe forms. Currently when we try to open the adobe form for Approval from the UWL we get the error(it actually displays with an information message symbol) "HTTP handler for starting an external service cannot be read" in an ITS screen. We found an exactly similar problem in the below link but unable to find a resolution from that.
HTTP handler for starting an external service cannot be read
The detailed information message displayed is as given below,

HTTP handler for starting an external service cannot be read
Message no. SWK045
Diagnosis
This work item is a link to a HTTP service. To start the service, a launch handler must be known to the SAP System.
However, the system could not find a launch handler.
System response
The workflow system cannot start execution of the work item.
Procedure
Contact your workflow administrator:
In Customizing you must maintain a launch handler for HTTP-supported dialog services.
We use the standard task TS50000075 for PCR Approval
Can anyone help us on this?
Thanks,
Prasath N

Hi Jocelyn,
Thanks for that reply.
I tried the transactions SICF and WF_HANDCUST.
1. In SICF under sap>bc>webflow-->wshandler when i double click on wshandler it shows that the service is active. But when i right click on the same and try to TEST it, i get an error
Error in Web service execution
The launch handler was called with an incomplete parameter list 
I am not sure what this error means.
The configurations available in this service are as follows,
ICF path --> /default_host/sap/bc/webflow/
ICF Object --> wshandler
Decription --> English
Logon Procedure --> Standard
Security Requirements --> Standard
Basic Authentication --> Standard R/3 user
Anonymous logon data
client --> <empty>
user --> empty
password --> <empty-stillinitial>
Language --> <empty>
I am not clear what id and password should be maintained here. Can you please help us on this.
2. When i try to generate the URL in WF_HANDCUST and test them i get a success message.
Handler test
Test successful

Thanks,
Prasath N

Infinity roll-out kills Standard Broadband Service

BT have rolled out Infinity to my area and since the roll-out my Standard Broadband Service has deteriorated to an extent that BT have confirmed they can longer guarantee me that service (despite the fact they are still willing to charge me for it)! Anyone else been impacted in this way? I've been told my only option to obtain Broadband is to pay for the more expensive Infinity.

Its not an issue in all areas, but the longer the distance from the cab, the more noticeable it is. Generally, if people are getting very low speeds due to distance, it does make sense for them to upgrade to Infinity, if its available.
I believe that the Infinity pricing is fairly competitive anyway.
Infinity has not really interested me because I get between 9-11Mb on my line, and I use broadband talk quite a lot.
My local connection is not perfect, and one of the two pairs into my house are faulty anyway, and the current pair does have a HR somewhere, which can show itself if the landline is not used for a week (no DC wetting, if you know what that means)
That can result in an occasional disconnection on an incoming PSTN call, but not enough to worry about.
To fb3
What connection speed do you get at the moment?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

"Sorry we could not reach the Netflix Service. Please try again... (112)"

Twice this week I have watched a several episodes of a TV show on Netflix through my Apple TV and then try to go to the next episode but get the a message that says:
SORRY WE ARE UNABLE TO CONNCT TO THE NETFLIX SERVICE. PLEASE TRY AGAIN LATER. IF THE PROBLEM PERSISTS PLEASE VISIT THE NETFLIX WEBSITE (112).
I am able to navigate through the Netflix menu, but unable to watch anything.
I visited the Netflix website and they don't offer an explanation beyond restarting Apple TV or calling Apple.
I AM able to use other features on Apple TV (such as YouTube)-- just can't watch Netflix.

In case you did not already see this.
http://www.tipb.com/2010/12/13/apple-tv-bugs-reach-netflix-service/
I am having the same problem.

When trying to access one website, Firefox says " This domain is not configured for this service. Please add it to your account."

I am trying to access a fabric website I have used before and when I try to type in the domain name, a message appears saying "This domain is not configured for this service. Please add it to your account". How do I fix this?

That message sounds like an address might have changed on the server...
Are you trying to access the site directly using a bookmarks, or by typing into the address bar, or by following a link in a search engine? Sometimes links change making bookmarks and search engine entries obsolete, or Firefox's autofill feature suggests an address that no longer works, so if one approach doesn't work, you might try one of the others.

Constant poor broadband service

Good evening
Any help appreciated - I've been struggling with poor BB service with BT for awhile now and it's got to the point now where it is almost unusable
Below are my current stats
Solved!
Go to Solution.

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Check online for broadband service problems in you...

Hi Everyone
If you have a broadband issue it's possible that there could be a temporary problem at your local exchange that is affecting every broadband connection in your area.
You can check this on our broadband service status page:
Check online for broadband service problems in your area
The service status page can be used to check if the internet and telephone network is OK in your area. It provides a list of known issues and planned engineering works and is updated regularly.
If a problem affecting your area has only recently been resolved, you may still need to restart your modem or router to restore your broadband service.
Thx
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi,
According to your description, I understand that the issue happens to several PCs with Outlook 2010.
I noticed that you have done several troubleshooting about the Outlook crash issue. I suggest we can install Outlook 2013 in a new computer and check whether the issue happens in Outlook 2013.
If the issue doesn’t happen in Outlook 2013, please update your Outlook 2010 to the latest patches and service packs and check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support

Error : Could not start the SSO service. Please check the configuration

Hi,
I am getting the above error when enabling the"Agent-Based Windows Single Sign-On with Active Directory (Kerberos0".
I already twice did the KTpass.Timing is perfect bet CAS and AD.Please look into this CAS LOG file and advice me the next step to solve this issue.
Thanks
swami

Until you perform the configuration on the AD server, the following message will appear:
Error: Could not start the SSO service. Please check the configuration.
So configure the AD server so that the error message will not appear again.

BT broadband service survey. (please read)

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