BT Mobile Connection Issue

I have a PAYG BT Mobile Dongle (Huawei E180) which I've been using for a couple of years now without issue. I have just upgraded to the latest version of the Connection Manager software, and I can no longer connect to the internet. I get the "Click to Connect" message for the BT Mobile (SIM) option and I have around 50% signal strength on 3G which has been okay in the past. It appears to connect okay, and says that it has connected with 7 Mbs, but the browser reports that it cannot connect to any web page due to a DNS error.
I've tried this on two laptops now (one running XP and IE8, the other Win 7 and Chrome), both with the same error. I have plenty of credit on my account.
I'm sure it will be a simple configuration issue - anyone have any advice?
Thanks, Mark.

Yes, as long as you're using yours not a neighbours
Something odd there. You may want to contact the mods ... http://bt.custhelp.com/app/contact_email/c/4951
One more thing you could try is a direct PPPOE connection from your PC to the modem, instead of the homehub.
Use userid [email protected] and password BT.
This will rule out the Homehub as a problem.
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Lync mobile device connection issue

Hello everybody,
I'm implementing Lync Mobility and remote access in our organization. Remote access is workig fine. But mobile devices cannot connecting to Lync Server 2010. My topology is :
Reverse Proxy Server(IIS7 works fine) <--> Front End Server <--> Back End Server
pool : pool1.lynctest.local
internal web srvc : lyncinternalweb.lynctest.local
external web srvc : lyncweb.lynctest.domain.com
All internal and external DNS records created. Deployed internal CA and external internal web service certificates issued from internal CA. Also installed all root certificates on mobile devices and other remote machines. Below is log from android device.
20 Mar 2014 10:53:27 INFO APPLICATION:SignIn. signInAsUserState=0, actualSessionState=0
20 Mar 2014 10:53:27 INFO APPLICATION:Sending AutoDiscovery request (in sign-in sequence)
20 Mar 2014 10:53:27 INFO TRANSPORT:setUsernamePasswordCredential changing credential:
20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(1)
20 Mar 2014 10:53:27 INFO APPLICATION:Serialized sipuri= intUcwa= extUcwa= intADRoot= extADRoot= location=1 networkType=1
20 Mar 2014 10:53:27 INFO APPLICATION:Storing 2 out-of-sync components took 49ms
20 Mar 2014 10:53:27 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:53:27 INFO APPLICATION:Discover UCWA urls from https://lyncdiscover.lynctest.golomtbank.com & https://lyncdiscover.lynctest.golomtbank.com for sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Extracted lynctest.golomtbank.com from sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Starting Auto Discovery with urls https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected] and https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
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20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
20 Mar 2014 10:53:27 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
20 Mar 2014 10:53:27 INFO APPLICATION:Submitting new req. <unknown>
20 Mar 2014 10:53:27 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
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20 Mar 2014 10:53:27 INFO APPLICATION:CLogonSession::setNewActualState() state=1
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20 Mar 2014 10:53:27 INFO TRANSPORT:To:https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
20 Mar 2014 10:53:27 INFO TRANSPORT:
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20 Mar 2014 10:53:27 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
20 Mar 2014 10:53:27 VERBOSE HttpConnection: post request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 VERBOSE HttpConnection: send request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:LogonSession::signIn() succeeded
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20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
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20 Mar 2014 10:55:33 INFO APPLICATION:Called signOut() in state 1
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20 Mar 2014 10:55:33 INFO APPLICATION:Storing 2 out-of-sync components took 31ms
20 Mar 2014 10:55:33 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession canceling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession::setNewActualState() state=0
20 Mar 2014 10:55:33 INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:55:34 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:34 INFO APPLICATION:Storing 1 out-of-sync Object Models took 22ms
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:42 INFO APPLICATION:CMcxDataSynchronizer now in mode 1
20 Mar 2014 10:55:42 INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
20 Mar 2014 10:55:42 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:43 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Also I tested web services by web browser and they seem fine. I cannot find what's wrong with this. Please help me dears.
Thank you

The ports will be visible in the Netstat result after a connection has been setup by a mobile device.
For details, you can check http://www.lync-blog.nl/?p=671&lang=en
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Please follow the follow blog to troubleshoot external Lync Mobility connectivity issue step by step:
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Lisa Zheng
TechNet Community Support

Jabber and Mobile Connect

Just setup Jabber (9.0.2) on iphone with Mobile Connect (CUCM 7.1.5). I run into incoming call issue where both Jabber & mobile phone would rings about the same time. I did some of research and Cisco doco below state Mobile Connect should automatically inactivated when Jabber is running and connected to the corporate network.
Anyone has this issue or could point me to the right direction?
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/9.0/JABI_BK_J29330BB_00_jabber-for-iphone-admin-guide_chapter_011.html#CJAB_TK_ADA0EB97_00
Add Mobile Connect and Mobile Identity
Mobile Connect, formerly known as Single Number Reach (SNR), allows the native mobile phone number to ring when someone calls the office number while Cisco Jabber is not available.
When Cisco Jabber is running and connected to the corporate network, and thus available to receive VoIP calls, Mobile Connect is automatically inactivated.
The user requires a Mobile Identity to transfer Cisco Jabber VoIP calls to the mobile voice network.

Remote Destinations will always ring, regardless of whether the TCT device is registered or not. A Mobile Identity will not ring when the TCT device is registered to CUCM. This is especially important as you don't want the cellular phone and the wifi phone app contending for the user to click answer on both on the same device. You may still want to use RDP if the user has a home office in addition to their smartphone.

Connection issues with EA4500

I had bad connection issues with my mobile device, so i pressed reset on my EA4500 router, and now when i connect to my network, it gives my limited connection even though i have 5 bars of signal. Not sure what to do now...

Resetting the router will erase all the settings you configured on the router since the initial setup. You manually configure the router's wireless settings so your wireless devices can have internet access again.
Procedure: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=cfb50c0dc992443ab2405a782cca60f7_19073.xml&pid=80&...
Make sure to use a computer that is hardwired via Ethernet cable to the router.
For bad connection issues: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=cf6ed888ce144d06905af4987887fd1b_KBxxxx_EN_v1.xml&...

X1 Carbon (20AX series) wifi connectivity issues

Dear Lenovo Support and all others,
I am posting this in hope that someone can help with my problem and also to share my unpleasant experience with a new Lenovo product.
Lenovo Thinkpad X1 Carbon
Model: 20A8A00VSG
OS: Windows 7 Pro 64bit
Purchase date: 27th February 2014
Since the first day I purchased the system, I have been having an issue with my wireless connection:
1. I am unable to reliably get a wireless connection to wireless access points (e.g. free wifi coffee outlets or malls) and personal mobile hotspots (mobile phone hotspots). It constantly says "LIMITED CONNECTIVITY". In other words, I cannot get internet access. Even when it does connect to the network and get internet access, there is a tendency for the connection to drop back to "LIMITED CONNECTIVITY".
The only time I can get a reliable connection is when I am connected to my home wireless router. The system does not seem to have problems on home wifi networks. Since the problem seems limited to wireless access points and hotspots, I believe its a hardware/software problem.
Please note that I have other wireless devices (laptops and mobile phones) that can connect to the same networks that I am trying to connect to and have no issues.
I have tested the networks with my friends' wireless devices as well and they have no issues accessing the internet so I am fairly certain that there is no issue with the networks themselves.
2. I have already called in twice and been given advice on both occasions but the problem still persist. I have updated all drivers, uninstalled and reinstalled and updated the BIOS for the system and also performed a system recovery but nothing has worked so far.
I have also tried disabling and/or deleting any anti-virus software and firewalls but it does not fix the problem.
I have also been advised that I need to go down to the Lenovo service center to have my laptop checked out by the technicians and that there MIGHT be a firmware upgrade for the wireless card itself.
NOTE: MIGHT? The support staff doesn't even know for sure whether there is an upgrade available.
3. Rebooting my computer, the wireless card or the hotspots does not solve the problem. It might work for a shortwhile before it reverts back to it's non working state or stops working again once I reboot the system.
I am really unhappy with the purchase so far. It's actually a good laptop per se when all is working, but without internet access, it is pretty much like a dead fish. And thats 90% of the time.
Like I said, this problem has been happening since day one and I've tolerated it long enough.
I hope someone can help me with this problem.
Thanks all.
UPDATE - 3/24/2014
I borrowed an ASUS Wireless USB adapter from a friend and installed it on the laptop. Lo and behold there are no connectivity issues to my iPhone wireless hotspot.
INTEL DUAL BAND WIRELESS AC 7260 - NO CONNECTION/LIMITED ACCESS
ASUS USB N10 WIRELESS ADAPTOR - CONNECTIVITY AND INTERNET ACCESS
I think this narrows it down to the software/hardware in the computer....

Hi, all
there is an issue bugged driver or even card firmware related. Intel confirmed that. Wait some time for the new release.
For the test purpose only disable 2,4 ghz band support and switch to 5 ghz. N-band seems unstable so switch to G-band. As the Linux users report the same issue it's firmware bug basically.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Poor connection issue sends message "Verizon customer is not available" to callers rather than to VM!

My phone is my business. It's the only way I have for clients to reach me to schedule appointments. Most of my clients are new at this point. While my latest of 5 replacement phones don't drive me AS crazy with connection issues, it's driving my husband crazy as he daily gets told I'm not available and can't even leave a voicemail (which is usually yelling at me to dump this piece of crap phone). If he gets that message daily, I wonder how many clients I'm losing from getting the message as well!! With corporate discounts of 25%, I have still spent over $450 on this phone, all but the screen saver at the Verizon store. I was given the option of "upgrading" to a Razr last time. PLEASE! The CR tried telling me it was newer (don't think so, pretty sure it was on the display right next to my Nexus in Dec), better camera (very debatable, and with much lesser quality screen, who cares about more mp?!), and that I bought my phone 8-9 months ago but it had been available much longer. Umm, I bought it the week it was released. I don't think 2 days can be considered "much longer".
I'm going to try the switch to straight CDMA that seems to work for some with connection dropping, because I can't afford clients getting that message (they understand being sent to voicemail if I'm in a session), but... I bought this phone with a price tag of $299, paid another 99 for insurance, screen saver, gel case, extra battery and charger when my first phone port was shot after 7 months waiting for replacement, and luckily haven't bothered w/ screen savers for the weekly replacements or I'd have to add another $100 to the cost. This is a flagship phone with a flagship starting contract cost, and the best they can do is send out refurbs that have the same issue over and over. My guess is the turnover is so great they don't go through the normal testing and repairs of typical refurbs. Take these refurbs off the market when they're returned with bad radio! I'd consider a GS3, Razr Maxx, or maybe even the upcoming RazrM (though that would def be a downgrade considering the starting cost and we don't know yet of what issues it will have, but I like the size and battery life), though it sucks that I'd be spending another $50 just on case and screen saver.
Anyone else experience the unavailable issue and get it resolved? I'm so tired of calling tech support. And why can't they just put the phone number right on the "contact us" page like normal companies??

I certainly understand the need to have an operable device! Please DM me your name and mobile number, so I may further assist you. Thank you!
TominqueB_VZW
Please follow us on Twitter @VZWSupport

Intune Company Portal iOS app - Connection Issue: Unexpected connection issue occured

Greetings,
I am in the process of enrolling an iOS device and I have installed the Intune Company Portal App. When I attempt to sign in, it starts to redirect me "We are taking you to your company sin-in page" then the app says "Connection Issue,
an unexpected connection issue occurred.
However if I attempt to enroll via the web site, "manage.microsoft.com" I am redirected to our companies sing-signon portal which is expected. When I login there it attempt to connect what I think is "manage.microsoft.com" but the
page never loads.
Earlier I was able to get to our Companies Portal but there was no option to "Install a Profile" onto the device.
The Intune Service Dashboard is reporting issues so I am wondering if this is part of the cause. However when I was able to connect I still did not have any options to install a profile onto the device.
We are utilizing Intune with Configuration Manager 2012 R2.
Thoughts or comments are greatly appreciated.
Cheers

Hi Jörgen,
Thank you for the response. I am able to bring up my company portal page now via the iOS browser which looks like the area to install the managed profile, however their is no option on the screen to "Install".
When I look at my Intune admin portal, the Enterprise Mobility Suite selection boxes are greyed out and it does not appear from the console I have any options to enable this for my user account. I am thinking this is the reason
I am not getting any options to install the manage profiles. We are integrated with SCCM 2012R2, and I have configured the Intune subscription inside of SCCM and have added the site system roles to the server as well.
I think part of the issue is we recently enrolled in the Enterprise Mobility Suite and we had a trial of Intune which has expired. I do have the option in the portal to enable "Microsoft Intune" for my account
but that service is expired and should have been replaced with the Enterprise Mobility Suite but those options are currently greyed out.
I don't know if this is going to prompt a call to MS Support to see what is going on with our account.
Thank You

Error when updating Mobile Connect Schedule for Remote Destination

On UCCM ver 8, I'm getting an error everytime I attempt to set the Ring Schedule for Mobile Connect when configuring a Remote Destination.
Error = Update failed. [10612] End user for TimeSchedule and TODAccess must match
This problem seemed to start after we were having an issue with the Remote Destination not working intermittently and we recreated the profile. If I leave the Ring Schedule set for "All the Time" and update, the error does not occur. It only happens when I specify a time. My time settings are Friday only, from 8:30 to 16:30; Time Zone = (GMT-5:00) America/New York.
I do not have any TimeSchedule/TODAccess setup for End Users (that I know of), so not sure where to check this setting if it exists. The phone type for this setup is the 9971 (sip). We have other users using Remote Destination on this same model phone without an issue.

The problem was that the todaccesssetting table was missing an entry for that user's time schedule so it was failing to update. The problem was resolved by simply deleting/recreating the Remote Destination and Remote Destination profile.

When i try to go onto my FaceTime it comes up error please check mobile connection what does this mean???

When i try to go onto my FaceTime it comes up error please check mobile connection what does this mean???

See if this article helps: FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

WAP610N connectivity issues

I have installed 4 of these units in a commercial premises offering free wifi. Since the day they were installed (5Months ago) we had connectivity issues with mobile devices. This was somewhat resolved in the latest FW 1.0.04 but we are still having random disconnections on the units every 2 - 4 days and have to reboot the units.
Lately the units have become unresponsive and reset themselves back to factory settings.
What we have done so far:
Changed router models - No change
Changed from Static IPs & DHCP - No change
Turned on isolation - No change
Performed a wifi analysis to pick the best channel for each unit - Slight signal gain but still disconnects
Changed to 20Mhz only (And all other variations) - No change
I think I am left with no option but to return these for some other brand. Any suggestions are really appreciated. I'm really regretting buying these units at the minute...
Muz

Muzzier wrote:
Thanks again for the quick response.
I have tried every method of security available and these various levels have led to additional problems. While using WEP - devices got the message incorrect password after a day or so and while using any other there were a lot of random disconnects as well as some mobile devices simply being refused connection.
Using the units unsecured was by far the most successful but still gave the problems described in my original post.
I'm still open to any suggestions though!
Thanks
Muz
How about your try to call the tech support and see what they can further do about your concern. You can also try going to this link ; it's for another model of an access point but I think you can still check the info: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=d8e61c180b38499e9e39b330eb8f0eb4_17279.xml&pid=80&...

HotSync connection issue with Palm Treo 800w Sprint work around Solved !!!

I just switched from my Treo Palm Treo 755p to the The Palm Treo 800w. For the life of me I couldn't figure out why though everything was connected via USB. The Microsoft ActiveSync would work once or twice then nothing . Though I knew it was connected the charge wouldn't work either.
Here is my work around and it never fails.
If you see the Red light or Green light on your phone while connected Via the USB that means you are connected you can sync and charge.
If you don't see the red/green light on or see the phone in My computer > Mobile devices.
Plug your phone in via the USB. While it's plugged in take the battery out . Then put the battery back in. You know you are good when you see the red light or green light turn on. Red light means charging Green light means its fully charged.
I have connected every time using the take out the battery method and my Treo 800w charges / Microsoft syncs the works!!
Hope this helps I tried everything before I figured this out.
Post relates to: Treo 800w (Sprint)

Did you install the 800W update that is available on the support page under downloads? There is a download for the charging issue and the USB connection issue.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=800w&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

BT Infinity HTTPS connection issues- anyone else?

Hi all.
Any advice would be greatly appreciated.
I have been having considerable problems with HTTPS sites over the past few months - timing out, unable to make payments online with ClickSafe - Lloyds Bank, Natwest, NEXT, National Lottery. Some HTTPS sites load eventually but usually very very slowly or time out.
This issue is across all my devices - Macbook Pro, iPad Air, Samsung Tablet, Windows 8 Laptop, x3 iPhone 5.
If I switch WiFi off on my iPhone I can make payments over the mobile phone network fine but as soon as I switch WiFi on the problems occur again. I took my Laptop to a friends house and used their TalkTalk Broadband and no issues, all worked fine.
I have had 2 HH4 and now a HH5 and the problem still occurs.
I have Changed numerous settings, undertaken numerous reboots and complete resets to no avail.
I have enabled firewalls and disabled firewalls, changed MTU and numerous other possible fixes, but again none have worked.
I have paid for BT Tech Expert support who have been very helpful and always called back when they have said they would but they do not know what the problem is and are still working on it. Next call on Monday night.
I found this very long thread starting in 2011 and ending in February 2013, where BT customers were experiencing the exact same problems in the South West of England and it turned out to be a network issue that was resolved but it does not explain how it was resolved!
https://community.bt.com/t5/BT-Infinity-Speed-Connection/BT-Infinity-and-https-connection-issues/td-...
I am in Newcastle upon Tyne and would be grateful if anyone could let me know if they are having the similar problems?
Thanks for your help.
BT Infinity 2 - 75/16 Mbs

To make sure that BT web help is disabled, look here.
http://preferences.webaddresshelp.bt.com/selfcare/
To try changing DNS server on your Windows 8 laptop, see this Microsoft note.
http://answers.microsoft.com/en-us/windows/wiki/windows8_1-networking/how-to-change-ipv4-dns-server-...
You can use 8.8.8.8 as they suggest, as that is Google public DNS.
If that fixes the problem on the laptop, it would point to a problem with BTs DNS servers.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Mobility Connect Configuration

Hi Friends,
I have been having issues configuring Cisco mobility connect on my CUCM 7.1.2 infrastructure. Initially, I configured it and it worked for just one user i.e. calls to a DN rings on both deskphone and the mobile phone configured after about 4 seconds as set but all attempts to configure same for other users (phones/DN and mobile numbers) proved abortive despite having 580 unused licenses on the publisher. After all efforts to have more than one phone use mobile connect on my network, I removed the first configuration that worked earlier to start afresh and to my widest imagination, there is no instance I configured thereafter that work, not even the first one.
I followed the following steps just like I did to get it to work the very first time:
Please, are multiple user configurations not allowed for Mobile connect?
1.) Service Activation
2.) End User Configuration
3.) Mobility Softkey template, one configured per phone
4.)Assign template to Phone, done on all phones except for 9971 that has no softkey template feature
5.) Configure a Remote destination Profile with appropriate Route Partition, CSS etc configured
6.) Create a new Remote Destination with correct route pattern used for mobile calls
Please, are multiple user configurations not allowed for Mobile connect?
Any limitation for CUCM 7.1(2)?
What could be wrong or what do you suggest I do
Thanks in anticipation!

Thanks Manish,
It still not working having done all, what else do you think, the Cisco Unified Mobile Voice Access service is started using the Control Center > Feature Services.

HP PhotoSmart 7510 suddenly has severe connectivity issues

I have a HP PhotoSmart 7510 printer since about 2 months. Initial setup worked like a charm and the printer has been working pretty much perfectly for the last 2 months. Wireless printing, scanning and internet access on the printer (e.g. for Facebook photos) all worked. Just from time to time i would get the occasional (mildly annoying) message on my computer saying "scan to computer is currently unavailable" but it usually worked itself out and whenever I needed it to work, it did work.
But since a few days ago, it has some severe connectivity issues. I didn't change any settings on the printer, router or computer - the issues just started appearing by themselves. I startet getting much more frequent messages on my computer saying "scan to computer is currently unavailable". I noticed I couldn't print anymore, and restarting computer, printer and/or router didn't help at all. The only thing so far i managed to print wirelessly since the problems started were the first 5 pixel rows of an image I tried to print, the rest didn't transmit.
It seems the printer still connects to the WLAN but printing and scanning no longer work, and whenever I try to access a web service on the printer (like Facebook) it says it has no internet connection, even though the WLAN light is lit up (not blinking) and all the wireless status reports say "congratulations, no problems found" and display IPs etc. just like normal.
I looked at the threads "PhotoSmart 7510 connects to router, but not to the web.", "Wireless printer (HP Photosmart 7510) not connecting to network" and "Photosmart 7510 won't connect to Web Services" but they weren't a big help. Activating EWS didn't work because even though the printer showed its IP address to be 192.168.1.3, when I entered this in my web browser it didn't find the printers configuration page.
I tried the following steps from one of the threads:
1. Restore the Network defaults
2. Unplug the printers power cord while it is still on. Leave it unplugged and walk to the router.
3. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically.
4. Plug the power cord back into the printer. Once plugged back in the printer should power on automatically.
5. Run the Wireless Setup Wizard to reconnect the printer to your wireless network.
6. Try enabling Web Services.
I followed these steps exactly. Interestingly, even though I had done step 1 and restored the network settings to factory defaults, after turning back on, the printer somehow still had its old settings saved and reconnected to the network.
It seemed to have fixed the problem, the printer finally had internet access again (Facebook app showed my photos) and scan to computer found my PC. But after just about 3 minutes, the printer had lost its internet connectivity again. When opening the Facebook app, it displayed the same error message it did before. And printing no longer worked as well.
So, what is wrong with this printer?! It has the newest software update by the way (I checked during the 3 minutes it had internet access.) My computer is a HP Windows 7 x64 machine (EliteBook 6930p) and the router I'm using is a Netgear WNDR3700.
I specifically bought this printer for my studies at university. In one week i have my exams and in order to study I REALLY need to be able to print some of my course materials! So any help as quickly as possible would be greatly appreciated. Or do you think this is a case for a warranty replacement, considering the printer's really strange and error-prone behavior?
Thanks a lot!

I can assure you that it is not a router issue. It appears to me that it is a driver compatibility with Windows OS. After trying to get to the bottom of this since my Photosmart 7525 was new and reading just about every forum and blog, I have come to the conclusion that the issue must be related to the HP driver itself.
The issue does not seem to affect any Mac systems, and from one forum someone was able to fix it by downloading new drivers compatible with 64-bit systems (which seem to not be affected by the glitch). But that leaves us 32-bit people stuck with the current driver which does not work.
The printer is connected with good signal to the wireless router (no matter who's router it is and what configuration is made). The printer can be pinged from the router and any computer on the network which is not currently being affected by this issue. However, the affected computer fails pings by either request timed out, or destination host unreachable. Pings are successful from the affected computer to any other device on the network. The only way to recover (at least for a few days) is to reboot the affected computer.
Also, from the display on the 7525, the network tests pass without issue. I can also download and print content from the internet with no issues.
Please do a quick google search of this issue and you will see several THOUSAND entries of people with the same request. This is a serious issue that people are having and everything is pointing to an HP problem (not routers, improper installation of software or drivers, etc...). I agree with several other customers that HP should be on the hook for this fix. I will give it another couple weeks, then back to the store for a reliable unit from another competitor (Canon, Lexmark, etc..)
Thank you in advance for escalating this issue to product engineering,
S. Hunn
There are 10 kinds of people in this world... Those who understand binary and those who do not.

Connection doctor and connection issues

I have nothing blocking my internet connection, however mail is a nightmare for me. I continually receive connection issues via the connection doctor for imaps, pops, and icloud.
Are my settings wrong? I have checked with each of the settings and they are set per instructions provided. Some are google, some yahoo, icloud, etc.
This is really annoying and I could really use some help.
Here is a typical message: Could not connect to this Google IMAP server. Check your network connection and that you entered the correct information in the Account preferences. Also verify that the server supports SSL. If it does not, deselect the 'Use SSL" checkbox in the Advanced tab of Account Preference"
I have done all of this and am still having troubles.
I am also receiving SMTP connection issues - "Trying to log into this SMTP account failed. Verufy that the username and password are correct."
I have checked and all are correct. Even more confusing, these issues are not present all the time - however I have not changed anything between when times are good and bad.
Sigh - I hope someone has an idea to help me out.
Thanks in advance for your time and thoughts.
Patti
I am running osx 10.8 mail 6.2 and use xfinity for my internet (as I mentioned, I disabled their firewall trying to fix this)

Hi there Japps1,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
-Griff W.

BT Mobile Connection Issue

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