BT Stratus home phone with echo

I bought a Bt Stratus about a month ago and everytime I'm on the phone to anyone it seems like the mic and earpiece are picking up each other and causing an echo every time I speak (no overly impressed with it as I can remember it was not that cheap).
Is this a common problem or just a fault with my stratus?
Is there any fix as its not really of any use, tend to use my mobile or hub phone instead.
Regards Chiffs

Hi Chiffs,
Thank you for posting. This is not a known issue that I have come across with the BT Stratus phone before. It sounds like to me that your phone my be faulty. If you've had you phone for less than 12 months this should still be covered by warranty. I would recommend you contact the retailer where you purchased your phone and they can look into get this repaired or replaced.
Thanks
Paddy,
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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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Lougib wrote:
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