C6280 HP Solution Center will not run or install

I have been using my C6280 on my home network for years with Solution Center intalled on a desktop running Vista andtwo laptops running Windows 7 with only the print drivers installed. HP Update was eanbled on the desktop.
In the past two or three months, I started to get a number of error messages on my desktop indicating there was something wrong with Solution Center. The issue steadily worsened to the point where Solution Center would not run at all (unable to detect device seemed to be the most recurrent message) and I was unable to run the scanner.
I was able to maintain printer fnctionality by deleting and then adding the printer through Windows, although I seemed to be forced to do this every few days.
I went on the forum and decided the best course of action to restore full functionality was to uninstall all HP software and then download/install the software suite. I downloaded the Vista 32 bit version (100_228_PS_AIO_02_Full_Net_enu_NB.exe) andI tried installation several times with no luck - the installation always seemed to get stuck immediately after extracting files.
I went back on the forum and found out how to do a level 4 uninstall from a temp folder beginning with 7z... . I did that and tried again (after checking that my Adobe Flash was up to date). The install went a little further this time but eventually stopped again. File not found. I ran the installation .exe from the temp file and went a little further but stopped again. An error log was created and a 'fix' was placed on my desk top. I followed the instructions but the 'fix' did nothing (it was just a text file - nothing to run that I could decypher). Just to make sure I was doing it right, I repeated the entire uninstall/download/reinstall process two more times with the same result.
The above process was beginning to remind me of Einstein's defiition of insanity (do ing the same thing over and over and expecting different resuts) so I gave up and successfully downloaded and installed the printer drivers to restore print functionality.
How do I get my scan functionality back?
Thanks
This question was solved.
View Solution.

Hi,
May you have McAfee Antivirus on your PC?
If so try following the steps belwo and let me know if that may help:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select Never and confirm by clicking the Turn Off button.
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Reboot your PC
8. Run the installation file and check for any difference.
9. Once you are done, be sure to open McAfee and re-activate Real Time Scanning.
If the issue persists, please clarify what security software you are using,
As well open the device manager and expend the Processors category - what processor you have on your PC?
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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