C7250 All in One Printer keeps jamming papers that are printed from Word

I have already followed all directions shown in the videos in support and this has NOT fixed the problem.
The paper is jamming in the left hand corner when looking inside the printer. Something is too tight and catching the paper. Any suggestions?
Where can I take the printer to be fixed or do I have to send it to HP? If so, I;'ve been told it could cost me as much as a new printer. This printer is only possibly 2 years old. Any ideas??

I was having the exact same problem and came across this solution and it work!!!!!
I have seen this suggested in a HP Support Forum. See if it solves your problem:
1. Go to your printers folder, right-click on (the network connected) printer that you are having the problem with and select "Properties"
2. When the properties window opens, click on the "Ports" tab.
3. Near the bottom of the Ports tab window is a check box for "Enable bidirectional support", uncheck it and click "OK"
Good Luck

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My photosmart C7250 all-in-one used to allow me to print black and white only, now it won't

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Setup can't detect network printer Photosmart C7250 all in one

I volunteer for our local historical society. The person who did a lot of the computer maintenance work is not active at this time so I’ve begun to look at things.
There is a Gateway PC running Windows 7 64 bit home premium, a Sony Vio laptop running Vista 32 bit home premium, an HP Laser printer and (of most importance here) an HP Photosmart C7250 All in one printer.
Internet connectivity is via a dsl line with a combination modem/router. I think the modem/router is a Westell or an Actiontec through Frontier Communications (formerly Verizon in this area) but I’m not sure and I’m not at the museum now.
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This same situation occurred when I tried to set it up on my personal laptop (Win7 , 64 bit) as well. Setup couldn’t detect the network printer, even after searching for the network ip address.
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Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
If the network has Wireless Isolation turned on it will prevent wired devices from seeing wireless devices. Do you have access to the router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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I have an HP Photosmart C7250 All-in-one - Test Report - The wireless radio is not functioning

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This question was solved.
View Solution.

Let's reset the printer. Turn it off, hold the # and 6 keys while turning it back on. Go to Setup > Network > Wireless Network Test afterward to see if it worked.
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Shut off the printer. Hold the # and 6 keys while and a for a few seconds after turning it back on.
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Hi All,
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Photosmart C7250 All-in-one

AFTER CLEANING THE PRINTHEADS, AND PRINTING A TEST-PAGE TO EVALUATE THE COLORS AND ALIGNMENTE, ALL COLORS ARE OK BUT THE VERY DARK BLACK BAND (THE TWO GRAY ONES ARE OK). ANY SUGGESTION OR RECOMMENDATION WILL BE MORE THAN WELCOMED.
jORGE

Hello @Joarlujo,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the black print quality issue that you're experiencing when printing from your Windows 7 computer to your HP Photosmart C7250 All-in-One Printer. Thank you for including the troubleshooting steps you have already attempted prior to reaching out for support. At this time it does sound like you have a defective black ink cartridge, or your HP Photosmart is experiencing a Printhead issue. The Printhead is the part that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the Printhead is defective than you may experience cartridge detection, or print quality issues. The Printhead is a non-replaceable part within this specific model. Therefore, should the Printhead be defective a whole unit replacement would be needed. In saying that, there are troubleshooting steps that we can attempt to resolve this quality issue. Can I please have you follow the steps below.
Solution one: Use genuine HP cartridges:
HP recommends that you use genuine HP ink cartridges. HP cannot guarantee the quality or reliability of non-HP ink cartridges or refilled HP ink cartridges. If you do not use genuine HP ink cartridges, the steps provided might not resolve print quality issues.
Solution two: Check the ink levels, and then replace the depleted cartridge:
1. On the printer control panel, press the Setup button.
2. Press the Down Arrow button until Tools is selected.
3. Press OK.
4. When the Display Ink Gauge option displays, press OK. The ink gauge displays.
5. Please replace any low or depleted cartridges.
Solution three: Print a self-test report:
Load plain white paper into the input tray.
Press Setup.
Press the Down Arrow () to highlight Print Report.
Press OK.
Press the Down Arrow () to highlight Self-Test Report.
Press OK.
If the test page printed clearly, check the settings and media you are using, and then try to print again.
If the report or printout shows streaks, lines, or missing colors, continue to the next solution.
Solution four: Clean the printhead:
Load plain white paper in the input tray.
Press Setup, press the Down Arrow (), press Tools, and then press OK.
Press the Down Arrow () to select Clean Printhead, and then press OK. A test page prints.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution five: Align the printer:
Load plain white paper in the input tray.
Press Setup, press the Down Arrow (), press Tools, and then press OK.
Press the Down Arrow () to select Align Printer, and then press OK. A test page prints.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution six: Calibrate the color:
On the Windows taskbar, click the Start icon (), click All Programs, click HP, click the folder for your HP Photosmart, and then click the icon for your HP printer (). The HP software window opens.
Click Settings, click Print Settings, and then click Printer Toolbox.
On the Device Services tab, click Calibrate Color, and then follow the on-screen instructions. The procedure takes about two minutes and requires two sheets of paper.
Try to print again.
- Source
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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C7250 All In One When scanning; when scan job completed, there is a problem with HP Scanning

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When scaning a document when the scan job is completed, a window pops up that there is a problem with HP Scanning and need to close the program. It occurs on every scan.
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Hi flamechaser,
Welcome to the HP Forums.
I see that you are having some issue's when attempting to scan to the computer.
I do have a few suggestions we can try in the attempt to troubleshoot this issue.
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If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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C7250 All in One Printer keeps jamming papers that are printed from Word

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