Campaign ID Format

Hi All,
I am finding an issue in the Format of the Campaign Id and Marketing Plan. I had given the Number ranges for the object : CRM_MKT_MP & CRM_MKT_CP as an internal number range: 00001 to 99999
I had also configured the Formatting Mask for Marketing Projects at the following path.
IMG->CRM->Marketing->Marketing Planning and Campaign Mangement->System Landscape->Define Formating Mask for Marketing Project.
Here the format i had given as for Campaigns as : C-X-0000-XXX-XXXX & for marketing plan as M-X-0000-XXX-XXXX.
Now the problem is that when i am creating the new Marketing plan or campaigns its not generating teh ID in the above mentioned format, whereas it is showing teh format as U-00000001
I cant find teh reason why?
regards
Arun

Hi Arun,
Can you help me out with the code you have implemented for the method "GENERATE_EXTERNAL_ID".
Coz I have the same issue, though I have configured the Number range for the object CRM_MKT_OP & mask, when I create a campaign element the Id displays as U-0000002.
I have implemented the class ZCL_DEF_CRM_MKTPL_OL_OBJ & redefined method "GENERATE_EXTERNAL_ID", your code would help to get the proper format for Campaign Elements" & "Marketing Plans".
Thanks a lot in advance.
Rohan

Similar Messages

Simple PL/SQL Report - Using Break on and Compute Sum - Not So Simple

Good morning, All:
I have a simple pl/sql report that is not so simple. Basic on the code below, would like to add a blank line/row after the resulting "sum" row to make it easier to read. Any and all help would be appreciated.
Thank you.
Preston@Large
Code:
=======================
BREAK ON ALM_OG_CAMPAIGN_CODE
COMPUTE SUM OF ALM_OG_AMOUNT ON ALM_OG_CAMPAIGN_CODE
set linesize 1024
set pagesize 60
set newpage 0
set serveroutput on
SPOOL &so_outfile;
ttitle center 'Wayne State University' skip 1 Left 'WSU Online Giving Essentials Report' skip 2
select TO_CHAR(sysdate, 'mm/dd/yyyy hh:mm AM') "Report Date" from dual;
CLEAR COLUMNS
column ALM_OG_ACCI_CODE heading "ACCI|CODE" format a10
column ALM_OG_AMOUNT heading "AMOUNT|DONATED" format $999,999,999.99
column ALM_OG_CAMPAIGN_CODE heading "CAMPAIGN|CODE" format a14
select
ALM_OG_CAMPAIGN_CODE,
ALM_OG_ACCI_CODE,
ALM_OG_AMOUNT
From WSUALUMNI.WSU_ONLINE_GIVING_TABLE
ORDER BY ALM_OG_CAMPAIGN_CODE;
CLEAR COLUMNS
spool off
Output:
WSU Online Giving Essentials Report
Report Date
======================
06/05/2009 10:06 AM
1 row selected.
Wayne State University
WSU Online Giving Essentials Report
CAMPAIGN ACCI AMOUNT
CODE CODE DONATED
====== ======== ==========
sum $560.00
NUR 444814 $10.00
***** =======
sum $10.00
PHS 445216 $10.00
***** =======
sum $10.00
PRES 445211 $450.00
445211 $60.00
445211 $250.00
***** =======
sum $760.00
SBA 444216 $10.00
***** =======
sum $10.00
SSW 444469 $10.00
***** =======
sum $10.00

Prestone,
Welcome to the Forum!
I have used skip 2 lines you can use 1
SQL> break on job report skip 2
SQL> compute sum of sal on job report
SQL> select job , sal from emp order by job ;
JOB              SAL
ANALYST         3000
                3000
sum             6000
CLERK           1300
                 950
                 800
                1100
sum             4150
MANAGER         2850
                2975
                2450
sum             8275
PRESIDENT       5000
sum             5000
SALESMAN        1500
                1250
                1250
                1600
sum             5600
14 rows selected.READ
Quick SQL*Plus Guide
http://download.oracle.com/docs/cd/B14117_01/server.101/b12171/toc.htm
SQL*Plus Reference
http://download.oracle.com/docs/cd/B14117_01/server.101/b12170/toc.htm
SS

Can anyone provide Error code list and causes for OBIEE10g/11g ?

Hi
Can anyone provide Error code list and causes for OBIEE10g/11g ?
Regards
Srini
Edited by: Srini on Feb 18, 2012 10:41 AM

Hi,
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RM

How to generate Campaign details in XML format for sending to downstream sy

Dear gurus,
we have a requirement to send the Campaign details from CRM to some Downstream system in the XML format through PI interfaces. We want to include the following campaign details in the structure.
<SAPTOAL DATE="03-MAR-2011" TIME="13:25pm">
      <CAMPAIGN>
            <ID></ID>
            <NAME></NAME>
            <RUNDATE></RUNDATE>
            <RUNTIME></RUNTIME>
            <STARTDATE></STARTDATE>
            <ENDDATE></ENDDATE>
            <RECORDCOUNT></RECORDCOUNT>
      </CAMPAIGN>
      <TARGETGROUP>
            <ID></ID>
            <NAME></NAME>
</TARGETGROUP>
      <BUSINESSPARTNERS>
            <BUSINESSPARTNER>
                  <ID>001</ID>
            <TARGETGROUPID></TARGETGROUPID>
            <FIRSTNAME></FIRSTNAME>
                  <LASTNAME></LASTNAME>
                  <TITLE></TITLE>
                  <SUFFIX></SUFFIX>
                  <EMAIL></EMAIL>
                  <REPFIRSTNAME></REPFIRSTNAME>
                  <REPLASTNAME></REPLASTNAME>
                  <REPPHONE></REPPHONE>
                  <REPSIGNATUREURL></REPSIGNATUREURL>
                  <REPPICTUREURL></REPPICTUREURL>
                  <REPEMAIL></REPEMAIL>
            </BUSINESSPARTNER>
            <BUSINESSPARTNER>
                  <ID>002</ID>
            <TARGETGROUPID></TARGETGROUPID>
                  <FIRSTNAME></FIRSTNAME>
                  <LASTNAME></LASTNAME>
                  <TITLE></TITLE>
                  <SUFFIX></SUFFIX>
                  <EMAIL></EMAIL>
                  <REPFIRSTNAME></REPFIRSTNAME>
                  <REPLASTNAME></REPLASTNAME>
                  <REPPHONE></REPPHONE>
                  <REPSIGNATUREURL></REPSIGNATUREURL>
                  <REPPICTUREURL></REPPICTUREURL>
                  <REPEMAIL></REPEMAIL>
            </BUSINESSPARTNER>
      </BUSINESSPARTNERS>
</SAPTOAL>
We have already tried the following things in SPRO.
CRM --> Marketing --> Marketing Planning and Campaign Management --> Campaign Execution --> Define File Export Variants
But with this we were not able to get the full XML structure, as required above. We got only this much.
<?xml version="1.0" encoding="utf-8" ?>
<DATA>
<ITEM>
   <Field_1>Test Email.</Field_1>
   <Field_2>Test Email.</Field_2>
   <Field_3>ABC Company.</Field_31>
</ITEM>
</DATA>
Any pointers or help on this will he greatly appreciated.rgrds,
Randhir Soni

Hi Prabhu,
The program SAPFPAYM generates the payment Medium on the basis of your configuration and background settings, this program does not bydefault give the output in the XML.
Varient creation for the PMW in T. Code OBPM4, use the same program, which i already done it, even without this it is not be possible to create any payment Medium.
Regards,
Rony

Email campaign format problems

In one month, I am supposed to shift our company newsletter over to Business Catalyst. I put together a sample newsletter, and it's pretty decent except for one thing. One of the articles has a picture. I inserted it using the standard BC GUI tools, and set the properties to wrap text with a 10-point margin. I then emailed the draft to myself to check the results. When I opened the newsletter in Outlook, I found the text jammed against the picture. The margin formatting was ignored.
I opened the email in source code and located the image. The code is there: margin-right: 10px; margin-top: 10px; margin-bottom: 10px;
It's just ignoring the code.
How do I fix this?

I checked the HTML in my newsletter, and the float's already there:
<img src="/Images/Newsletter/eTHNK_201406_toycar.jpg" style="border: 0px solid; width: 232px; height: 149px; float: left; margin-right: 10px; margin-top: 10px; margin-bottom: 10px;">
Then I looked again at the source code in the email I sent from BC:
<img src="http://www.mcrinc.com/Images/Newsletter/eTHNK_201406_toycar.jpg" style="border: 0px solid; width: 232px; height: 149px; cat_float: left; margin-right: 10px; margin-top: 10px; margin-bottom: 10px;" align="left">
The major differences I see is that it has cat_float: left instead of float: left. Also an align="left" that wasn't in the original, but I don't see what that has to do with it. I just tested the code in my HTML editor, plugged in the email source and edited out the cat_. Now it displays correctly.
That cat_float property has to be something that BC is doing when it sends it out. How do I make it stop?

Large campaigns - Most efficient way to handle - Not using EMOD

We're using CRMOD but not EMOD for our marketing campaigns. We are not using CRM for B2B but rather for B2C.
We have direct mail campaigns that we send to 200,000 of our contacts, eNewsletters send to about 800,000 contacts (using Interspire). We have not been doing this using CRM before.
I would like to know the best approach to:
1) Pull out these records from CRM (identify the contacts according to marketing targets) - the limit on the analytics would only allow me to extract that information if I enter criteria to segment my contacts in smaller chunks, e.g. by State / Province. The Segmentation Wizard could be used with smaller chunks less than 50,000. Any other methods available?
I used the Wizard for a test and got a segment with few records for which I updated CRM with Campaign Recipient record with status 'Sent'.
2) Sometimes when we hire a company to do our direct mail campaign, our addresses are being verified for change of address. The company we hire then sends back our file with updated addresses. How can we import just the change of address for let's say 35,000 records? In Admin / Data Import, importing addresses does not seem to be available
3) Import responses into CRM (I did some testing by entering campaign recipients and set the status to 'Message Opened' & Delivery Status to 'Opened' (both using Wizard segment update and also using the user interface) but when I try to pull the #s in Analytics (Campaign Response history) I see the following metric being populated:
- # Recipients
but not:
- # of responders
- # of Responses
- # of open responses
- Avg days to respond
My questions here are:
- How on earth do prep my data so that these fields populate? Are they strictly reserved for EMOD?
- What's the best approach to load 200,000 reponses back into CRM?
- Is such large volume for campaign recipients and responses going to impact our performance? If so, what approach would be recommended to improve that?
4) Are the # opt ins, opt outs, global opt ins and global opt outs only available for EMOD or can they be used if another marketing email system is used? If we can use, how can we best load into CRM for large numbers?
5) Documentation on Metrics is hard to find... Anyone can tell me what fields are involved in the Campaign Responses metrics and the criteria that would impact the metrics?
Thanks. I know that it is lots of questions but we are new at integrating our marketing campaign efforts into CRM and find that with large numbers, unless one knows the best approach to handle them, one can also impact the system performance greatly.
Nathalie

Afternoon,
1) I would create reports that have filters that segment into smaller chunks and extract them into csv format. Once you have this information into the contacts that you want to use then you can use the bulk data load process.
2) This information is available for reporting please make sure you you have given access to this information within the profile as well as the layout type is not read only.
3) this information is viewable within my reporting (Campaign Response History)
My questions here are:
- How on earth do prep my data so that these fields populate? Are they strictly reserved for EMOD?
-----Make the system auto create these values on creation.
- What's the best approach to load 200,000 responses back into CRM?
-----Web services
- Is such large volume for campaign recipients and responses going to impact our performance? If so, what approach would be recommended to improve that?
-----No this should have no impact at all.....
4) You would have to import the data from the other mail program to the CRM and EMOD, you could perform this through Data loads back into the CRM.
5)I believe i have read some of this information though help somewhere i would suggest looking around on help for EMOD.

BP Information in a Mail Merge Spreadsheet Format

Hi Guys,
I need to run a report that I can export to excel that will allow me to export BP details (ie name and address) in a format that will allow me to mail merge the addresses into a Word Document for a mailing campaign.
I have looked through the standard B1 reports/queries and cant find anything there. As I am a little bit dumb regarding the query generator I would be very grateful if anyone has done this previously, if they could post the queries details.
Many thanks in advance
Sean Martin

Hi Sean,
You can achive it without using query, just follow the following steps.
Open Business Partenr master screen.
In find mode put * in code and click on find
then click on form setting
Select the fields you want to export to excel
click ok
again use find, you will find all the fields in find list, now use export to excel button
Hope it helps,
Samir Gandhi

E-mail Campaign Reports

Hi,
Is it possible to send e-mail campaigns through Webmail, but still obtain e-mail campaign reports through Business Catalyst?
I have some e-mail lists that I can only access through webmail, but require the reporting features that Business Catalyst provides.
Thank you,
Denise

Hi Manatee2013,
It's not possible to use your webmail account for mass mail-outs. This is against our email provider's policy and you may risk having your email account temporarily disabled. Please only use the email marketing campaign within the admin console of your site for this specific feature.
Note that within webmail you can export your address book. However you'd need to then modify the format of the exported file if you then wish to re-import this list onto your site as a mailing list.
Cheers.

N900 N97 fair trade in campaign starts here

Seeing as so many users are unhappy with their N97's myself personally included (but ive persevered)
despite having to reboot,hard reset,missing music files,missing artwork,backups not working,scratched camera lens,countless hours spent on forums trying to solve issues and hundred of hours of my spare time
and basically the product was launched in no fit state for commercial use and even now after the latest firmware still has software issues and bugs hows about someone from Nokia saying fairs fair we havent handled this situation well why not let N97 users exchange/trade in their n97's against a N900 which I am presuming has been beta tested better
as a loyal nokia customer I would happily pay an admin charge for this service somewhere between £50 and £100
which i think is a fair compromise bearing in mind the new n900 is launching for about the same price as the N97 did and the fact that the N97 mini is cheaper and has more ram !!
The campaign for nokia to do this starts here lets get lots of supportand take it to nokia

z_a_c_h wrote:
remember when the N95 first came out?it was buggy as hell compared to my grandma's attic..:manvery-happy:
I had one... Actually I still have one. N95-1, silver with a plum back.
I was an early adopter of that. It might have had bugs, but all the functions worked. It was quirky and used to eat the battery. That's okay, I can work with that, just had a spare charger in the office. Later firmware solved the battery eating habit.
The N97 however was quirky for me with V11 and V12... Fine, I've lived with that before, no show stoppers. V20 is a whole new kettle of fish... It's terrible. They made album artwork work in music player, and broke the player for me! I can't control the volume of mp3 playback (if it will even start the app without throwing one of a selection of error messages, including "USB Attached!", "Out of memory" or "System Error").
I did a complete wipe and reinstall V2.00.19, once finished I connect to my wifi and OVI Store app says it needs to update... Fine, do it I say... It then throws up and error "Unable to download nnnnn.sisx". Repeated via phone data connection... This is a fresh reload with formatted mass memory!
I eventually had to change the HTTP User Agent on my browser to pretend to be an N97 browser to download the new sisx with my PC and then install it with PC Suite.
I now have the N95 in my pocket to use as my mp3 player! At least the handsfree kit fits both.
I should have learnt... I never upgrade windows version until SP1 comes out, I shouldn't have gone to V20 until V21 appeared. I just didn't think it could have more quirks than V12... Well I guess it doesn't. Most of the quirks have gone... It just has howling bugs!

Transfer to IVR in Outbound Campaign does not work

Hi
I am configuring an outbound predictive campaign and I need when no agents are available the customer should be transfer to my IVR, but when the call is transferred it is dropped.
When I check the debugs of the gateway I found "Busy User" disconnected cause 17.
I hope you can help me with this issue.
UCCE 9.0(2)
CUCM 9.1
GW 2921
My script to Transfer to IVR is like this:
My campaign configuration is like this:
Regards.

Ok, have you configured your Dialer to Handle TR Label which comes as a response through MR PG, for Translation routing request?
look at below. how your dialer is configured to handle label? what is flow ?
Modification of Local Static Route File
The SIP Dialer installation process installs an empty template file named DNPHost in the \icm\customerInstanceName\Dialer directory. This file defines the static route mappings of a dialed number wildcard pattern to the IP address or host name with which an agent phone or CTI Route point is registered. For each static route you wish to define, enter a row in this file in the following format:
wildcard pattern, IP address or host name, description
Examples:
7?????, 10.86.227.144, transferring outbound calls to agent extensions
86! , 10.86.227.186, for CTI Route Points on CUCM node1
4?????, gambino.cisco.com, transfer to IVR campaign
For single gateway deployments, the SIP Dialer reads the static routing info from DNPHost and uses the information from the file to construct the SIP REFER message. If the SIP Dialer is setup to support a voice gateway, the SIP Dialer loads DNPHost, ensures that it has valid routing entries, and sends an alarm if the file does not exist or is invalid.
See the installed DNPHost file template for additional information about its use.
regards
Chintan

Can you filter a custom report by postcode? I want to send an email marketing campaign to customers

Can you filter a custom report by postcode? I want to send an email marketing campaign to customers within a postcode range. How do you do this? Thanks.

Hey RP in Oz,
You can run a contacts report and select 'Default Address Type' as an 'Address Details Field' which will include the zip code a customer has inputted. You can then export the report, open it up in Excel (or similar) and filter based on the postcode. Once you have modified the list in excel, formatted it correctly and are satisfied, you can then import the report as a mailing list via E-Mail Marketing > Mailing Lists.

Emails are not showing to receipt person in genuine format

Whenever, I send an email to anyone from my Thunderbird to MS outlook. The receiving person does not get my email in proper format i.e. I had send an email to my client and got reply from client that, email is not in proper format. They gave me screenshot of my email and I found that, all the lines were breaking and the color which I had done in red of some line are not in Red color..
It's major issue with the Thunderbird. I have tried a lot to resolve this issue but unfortunately, I am failed.
Please help me to fix it.
Thanks,
Shailendra Singh Tomar

I presume you are composing in html and using the Formatting Bar to set colour and formatting options.
OR are you copy pasting text from a word processing package? This is not a good idea as not all formatting options available in Word processing software are available in the HTML.
I also presume you are sending the email in both html and plain text.
Are you using a standard universal font which the recipient is likely to have on their computer?
some helpful links:
* https://support.sendgrid.com/hc/en-us/articles/200184928-HTML-Rendering-The-Do-s-and-Dont-s-of-Cross-Platform-Email-Design
* http://kb.mailchimp.com/campaigns/previews-and-tests/my-campaign-looks-bad-in-outlook
* http://robcubbon.com/create-html-email-newsletters-outlook/
* http://www.verticalresponse.com/blog/its-not-you-its-outlook-the-complete-guide-for-email-marketers/
I would advise that if you creating complicated emails to send information that would be better in a eg: word document, then keep the email more simple and attach the document. Then the attached document can be read by the recipient using the correct software. So that they can read the data as you intended.
Anyone can set up their computer to preferred viewing options, which can change the way the message is displayed. So they would need to find out what settings they are using which is changing the formatting.
if they view using Plain Text then all formatting is stripped.
Are they viewing using Original Html option or Rich Text?
Are they using the wrong character encoding?
This is not the place to try and work out what they are doing on a product not supported in this forum.
Some helpful sites for Outlook:
https://litmus.com/blog/a-guide-to-rendering-differences-in-microsoft-outlook-clients
http://www.sitepoint.com/microsoft-breaks-html-email-rendering-in-outlook/

How can I get the Email Campaigns Blog module to display correctly in Outlook?

I'm having a bit of trouble with this. I've used the email campaign builder to build a campaign; added the blog module to it and applied a custom template to it so that it should display correctly, but outlook has other ideas...
Here's what it should look like:
and here's what outlook gives me:
this is built within tables and the tables and cells all have set widths of 520px, yet the blog module seems to ignore this and somehow sit outside of them, breaking the template (BUT only in outlook).
Is this a problem anyone has experienced before?
Any ideas on how to fix it?
Thanks
Sam

HTML Email Campaign design is still a very tricky beast. There are no standards like the makers of the major web browsers have been pushing for and adhering to over the years for web designers so since there are any number of email clients like your native mobile phone email clients, desktop clients like Outlook and Thunderbird and then web-based email clients like Gmail, Yahoo!, etc. there's no standard to display HTML in emails so each client does things differently.
Outlook and Gmail in the past have been the worst offenders. Fixing it is nothing simple. You need to go into your markup and make sure every table has a width set both in the inline STYLE attribute as well as the WIDTH attribute on the TABLE element.
Outlook 2007 and 2010 are both horrendous at displaying HTML uniformly- as it relies on the Microsoft Word rendering engine. Most of the time for my clients I tell them that if the end user can read and click links in Outlook then it's a win-- they're used to seeing horrible formatted emails no doubt. But, if you find most of your email list is using Outlook (corporate/enterprise customers) then you should keep tweaking it.
It's impossible to tell from screenshots what the issue is-- it's likely a markup issue if there is one.

Email and Printing Campaigns

Hi All,
We have specific requirement, where my cleint wants to create a campaign, like email or mailer campaign in CRM, But as per System Landscape of our project Email and Letter composition is sent through system called Streamserve, where stream serve will compose the letters and emails based on the template created in CRM with the Target Group attached.
Now how i can send the campaign details to streamserve, we have an issue because letter and email templates will eb created in CRM and streamserve can only recieve XML files.
I am lost how i can achieve thsi solution.
Regards
Arun Kumar

Hi Guys!
Sorry for a late reply but anyhow...
Which version of StreamServe are you using? And which version of CRM?
Some background/general points:
When it comes to integrating StreamServe with SAP you have a number of basic options/interfaces supported by StreamServe:
- IDocs
- XML (generic)
- RDI ([Raw Data from SAPScript|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/fd07c590-0201-0010-9a82-c767532203a6]:
- XSF ([XML Output for SmartForms|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d763c290-0201-0010-95ae-985957613e90])
- XFP ([XML Output for PDF-based forms|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/80dd00f9-7671-2910-99bb-e5a004a8e1c9])
- XFA support (formatted PDF-based print forms)
- SAPGOF ([OTF from SapScripts and SmartForms and ABAP List|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f036ff36-b6d4-2b10-978c-e78131dce2db])
Additionally you could set up StreamServe as an External Output Management system in SAP Spool Administration (SPAD) (since we have support for the [XOM|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c8feb390-0201-0010-27ae-fbf9a2684cec] interface) which would let you track status of spool requests sent from SAP to StreamServe .
The availablility of all that depends on which version of StreamServe you are using, license etc...
Now to your specific problem....
What I've seen some StreamServe & SAP customers do when using StreamServe with CRM is that they:
1) Do the layout of the document/form in StreamServe
2) Set up CRM to output generic campaign data as XML or CSV to StreamServe (or using Idocs).
In this scenario you could, e.g. if end-users/business users are designing the documents from within CRM Web UI, use either StreamServe Composer och CompositionCenter (which are web based applications) to let end-users have an easy way of updating some sections of the marketing/campaign documents. To add new campaign messaging, images etc. You could also add a direct link to those applications from withing the CRM Web UI by doing some customizing - to let the users have an integrated view.
1') Alternatively if you are using the Marketing/Mail Forms which is a kind of SmartForm (transaction CRMD_EMAIL) then you can set up them for print output using OTF/SAPGOF which would let StreamServe handle that data pre-formatted.
Post back again if unclear.
Rgds,
Christian

Interactive Report Need total of aggregate (sums) where break format used

I have an interactive report that uses break formatting. When I do an aggregate (sum) for the Quantity Column I get the sums for each campaign_id (used for the break format column). This is great. However, at the bottom of the report I need a grand total for all campaign ids (a sum of the sums) in a new row at the bottom of the report. Is this possible?
I can't paste a screenshot here to show but her is a simple one column example - I can't make the columns stay lined up but I think you can see what I need.
{code
Campaign Hand Addressed (break format column)
Quantity
100
200
Sum:300
Campaign Travel Check
Quantity
100
500
Sum:600
Sum:900 This is row I need to add
Oracle 11GR2
APEX 3.2.1

This works when I run it in SQL Developer. Now I enter this for my report query in APEX and I get the "not a GROUP BY expression.
{code
SELECT *
FROM t3_mail_piece t
WHERE t.week_id = 11
GROUP BY ROLLUP(t.campaign_id, t.market_id)
ORDER BY t.campaign_id
, SUM(t.quantity);
What is different?

Campaign ID Format

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