Can I interact with SAP Tech Support Team over phone?

Hi,
I and my architect in my company willing to interact with SAP Tech Support Team over phone (i.e. Like to setup a Call with them). we have bought a license with us for Crystal Report 2008. My architect has few queries to be clarified and willing to interact with them.
Is this possible? If so can you please provide the contact number for the same.
Thanks & Regards,
Mani G.S.

Hi Mani,
If you don't have a support contract to create a case in [Service Market Place|http://service.sap.com/support] then you can purchase a single case from this [link|http://store.businessobjects.com/store/bobjects/Content/pbPage.CSC_map_countyselector/pgm.67024400?resid=Tj14uQoHArEAAEctJGsAAAAI&rests=1312651449029]
Don
PS - it's a holiday in North America today so if you do call it may take a day to get back to you.

Similar Messages

When loading the program, the loading, circular icon will not stop. It seems like it is trying to load and can't. Since Adobe tech support won't help with version 13, I need your help.

I just bought this and was trying to load it for the first time and the circular icon just keeps flashing like it is trying to load and can't. Most elements come up but I am wondering why it is still flashing like it is trying to load.
At times, the drop down menus will not stay up. When I click on them, they flash and then disappear.
This is not a blank message.

Not the help you're looking for -- sorry -- but I'm fighting a battle with Adobe tech support, too. They won't help me with an issue involving using the program, but their site seems to indicate that tech support is available for download, install, & setup. Check page: https://helpx.adobe.com/contact/what-contact-options.html and try calling them again. Good luck!

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service that didn't work. Verizon advised us that would upgrade both of our phones (to see if that solved the problem). Ok...this is where Verizon has forgotten customer service rules. He order 2 phone...one for himself, one for me. 1st the wrong address on the package..Fedex couldn't deliver...2nd...missing condo number Fedex couldn't deliver again...(2nd call to Verizon)...3rd package was finally deliver with 1 phone...missing my phone. Contacted verizon rep...reorder my phone again..but sorry we cannot give the same price as quoted on 21April...even though...its our mistake...Ok...Ok..what a surprise..but we can do this...after 65 minutes...found a price that was a little bit more...fine...just order the phone....I reordered phone on 28April...on the April 29...no email..so I can Verizon for the 4times in a few days..sorry your order was delay due to our Fraud dept. OK...talked to fraud dept...ok..account is good..will release phone and ship. OK...Next day, no email with deliver confimation. Contact Verizon 5 times now...sorry..your order was cancelled...YES...cancelled again...2nd time now...but we can reorder...OK...sorry but we cannot honor that price that was quoted..really...agent messed up...again...but we can do this for you....I don't understand...your mistake...ALL the times...
Strange ...how my order gets cancelled twice by Verizon's mistake....yet you cannot honor prices that your agents quoted!!!
I didn't reorder the phone....I cannot in good faith same with a company that does not stand behind their own mistakes...and worse...they make the poor customer pay for it...
I will not be renewing my contact...its time to Cricket Wirless...which my sister-in-law loves for half the cost....

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

CRM ABAP development and interaction with SAP R/3

Hi Experts,
I am an ABAPer and have close to 3 years of development experience in ABAP, now i was trying to understand how exactly a CRM system is intergrated with SAP R/3 . Below are few of the basic question i have
1. How does R/3 interact with CRM, searching in the forum i just got to know its through RFC . Can anyone give me specific technical details like how R/3 and CRM interact in a real time scenario .
2. Ca any one also give me an real time development example that was done in CRM to interact with SAP R/3 and explain me the basic steps involved in it, this might give me clear picture of how developments happen in CRM and also how CRM and SAP interacts with each other .
Your quick response would be greatly appreciated .
Regard's
Sudheer V

with repect to programming , it is similar to R/3 ABAP devlopment . It all depends on scenarios:
1) For eaxmple we use BADI's to put some extra validations / additional data when you are creation order
2) unlike R/3 where we use SAP GUI trnsactions for creating orders, in CRM we have IC web client techonolgy where we can create orders through web.This is based on BSP technology. In order to add additinal fields on the screen for we use easy enhancment workbench tool(EEWB).this is something new in CRM when compared to R/3.

HT1414 I have been on the phone twice tonight with your tech support. didnot.

I just bought my iPad this afternoon and having trouble getting through your security question regarding my birthday. Your tech support team can't seem to help in any way. They also don't call me back when they tell me that they will. Apple should be ashamed of their tech support.
Is there anything special I need to do to return your equipment to The Target store where I bought it? It is of no use to me if it cannot be started up.
Thank you,
Ex customer Lynn

Hi Ivlasschaert,
You are not addressing Apple or Apple employees here. We are users just like you....if you have a question we can answer, please let us know. Otherwise, there is nothing we can do for you here....
Cheers,
GB

I am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?

i am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?

Adobe Reader opens PDF files, nothing else.

Can't interact with any open windows, can't interact with flash content

I've already tried reinstalling, resetting and deleting my profile, nothing's changed.
I can't close any Firefox window by pressing "x", or by pressing Alt+F4, I can only close it through the task manager or task bar. Minimising or going into windowed mode is also impossible.
If a new window opens itself (e.g. A download) I can't interact with it at all - It's visible on top of the main window, but nothing I do affects it.
I also can't interact with flash content (like pausing a youtube video)
There is absolutely no feedback when I try. The icon doesn't change.
I recently reset firefox, there are no add-ons, themes etc. installed, the problem persists.
I am running Windows 7 64bit, everything else (including other browsers) appears to be working fine and a virus scan (Avast! free version) turned up nothing.
I'd really appreciate any help!

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

How can i get i cloud unlock support of i phone 5

how can i get i cloud unlock support of i phone 5 ???

You can't.
http://support.apple.com/kb/HT5818

How can I get in contact by telephone with Adobe tech support for Premiere Elements 12?

The Adobe support pages on their web site are a maze and I keep going in circles and can't find how to actually talk on the phone or chat with tech support. Help please.

pastorok
Please click on the following link, and, when it opens, click on the statement "Still need help? Contact us." to bring up Adobe Chat. I would suggest that you select a topic such as "Downloading, Installing, and Setting Up" or "Orders, Refunds, and Exchanges" to get through to Adobe Chat. Otherwise, you are likely to get bounced back to the forums with those link opportunities.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
Please let us know if we can be of any assistance with your Premiere Elements workflow. We are not Adobe. Just users in user to user forum. If Serial Number Issues or Activating My Product, Adobe is the only one to resolve that type of issue. In that case, also use the link above with the Serial Number Issues or Activating My Product topic.
Thank you.
ATR

Having trouble with CS5 tech support in India: want to contact US support or customer service

I am sorry to post this question, but I have tried everything else I can think of to solve my problem. I think that I am suffering from a minor bug in updater. When I run it, it seems to install everything except Embedder 3.1[sic?]. I called tech support to report the issue. I reached the service center somewhere in India. A very polite individual ran me through an extensive (over an hour) series of diagnostics, including uploading a log of my problem. He had no solution, but said it was not either my hardware or software. I figured that the bug would be reported, and Adobe would get back to me sooner or later with a fix.
Unfortunately, the service center does not seem to have a procedure in place to deal with a problem for which there is no known cause, or solution. Three days later, I received a follow up call. Another hour on the phone, running diagnostics. Same result as before. Three days later, another call from a level 1 tech support representative. Same questions. At this point, I requested to speak to a supervisor. A week later, I tried to explain to the supervisor that they needed a procedure to programmers, or someone who keeps track of unsolved bugs. Guess what, I'm getting called again by level 1 tech support, with the same diagnostic routines. Speaking of infinite loops.
No one will put me in touch with someone at Adobe, in the US, to whom I can report the procedural issue. I really appreciate the follow up, but the pointlessness is driving me crazy. If I decline to run the same diagnostic for the fourth time, they want to close the case. I have been using some of these products since Photoshop 2. I am at least marginally competent on a Mac. Can someone tell me how to contact Adobe in the US to give a real live person feedback on what I perceive to be a procedural problem. Every number I try puts me back in India. Finally, and with all due respect, most of the representatives, while very polite, have trouble speaking and understanding English (especially colloquial English words like "sure", "OK" and "right").
Bottom line, I would like to speak to someone in the US about the tech support service. Their effort is good, but the results are driving me crazy.

I realize this. When calling prepaid cus service it only gives you the option to input your #. If you dont the system hangs up on you. When I input my number the system doesnt recognize it and hangs up on me.

Can any one believe this tech support trying to delete legacy adobe apps!!!!!!

Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
ADOBE CUSTOMER: I need to know that NONE of my legacy adobe apps will be affected. CS5 suite and CS6 products will NOT be affected is that right??????????????
info: Your chat transcript will be sent to dixxx.net at the end of your chat.
Vipin: It will be affected.
ADOBE CUSTOMER: WHOA! you are saying that my CS% and CS 6 apps will be hurt and not run correctly is that right?
Vipin: We need to remove all the Adobe apps installed on your computer.
Vipin: Is that okay.
Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
ADOBE CUSTOMER: There is no way I give permission to delete CS5 creative suite, CS6 video production suite or hurt them in any way what so ever. I have THOUSANDS of dollars of plugins and other workfow products that depend on them. Sorry but my only recourse is to
ADOBE CUSTOMER: see if you have ANY loyalty to an OVER 30 years adobe customer (me) when you demand payout for the remaining 5 months of the subscription. I'm betting you will just send the bill to collections for non payment. If so, you WILL be sued for non service and non delivery of product. And yes, I am ready to spend over xxxx on a suit vs adobe because of how you have treated me. The point is I know that I am not alone, and that's sad.
Then customer service has the gall to ....
ME:
1) First I need a credit for $10.81 for months October, November, and December of 2014... and January of 2015.
2) Second I need my subscription extended at the SAME price for ONE year WHEN I START A NEW SUBSCRIPTION upon new releases of the photography CC bundle. The current one does NOT install correctly on a purpose built computer to handle Video and 3D processing. I will not tolerate you deleting legacy products that go back to CS3 and newer that I depend on to pay my bills. The forums are full of folks with the same install problems for CC 2014. That is one year free for the extreme hassle and loss of time productivity, travel expenses, and monies due to being forced to use my standalone
PS CS6 products for core work and another copy of the CC PS for 3D work at another location with a different persons subscription for my clients jobs.
3) You need to get PS CC installed on my new production box on its “D” drive before I will agree to anything except the above. Lightroom CC 2014 installed just fine. There is no excuse for a product like PS to fail on extraction prior to install!
Britt from adobe:
If you do decide to cancel, we can refund your subscription.
If you stay with the service, we can provide 2 free months as an apology for the technical difficulties. We cannot provide a free year.
Please let me know which you would like to do.
Thanks,
Britt
Kee Jee You want me to stay with a service that provides no product? And has not provided me with a usable product since October of 2014? And now the word is out that you are raising subscription prices after the first year? Who do you think you are? You HURT peoples ability to earn a living! You cost us hours and days and months trying trying to fix your problems so we can move forward with your products? Who in the hell do you think you are? Tell you what, dont cancel a thing. A media blitz and maybe a subpoena to San Jose is the right move to protect peoples rights. Your company needs to learn a lesson in how to treat legacy customers. It seems no one has taught you that "if you take care of the customer, they will take care of adobe." Britt, care to guess how many dollars I have given adobe in almost 30 years?

Britt, I'm still waiting for my refund!
1) I am STILL waiting for a full refund.
2) Second I need my subscription extended at the SAME price for ONE year WHEN I START A NEW SUBSCRIPTION upon new releases of the photography CC bundle. The current one does NOT install correctly on a purpose built computer to handle Video and 3D processing with PS. I will not tolerate adobe and your text support wanting to delete legacy products that go back to CS3 and newer that I depend on to pay my bills.
You and your tech support was worthless in suggesting they wanted to CLEAN my ENTIRE box of ALL ADOBE products. The LEGACY Apps WORK, they are PAID FOR, and thousands of dollars of After Effects, Premiere, and medical scientific plugins for Photoshop would be invalid and not useful without the legacy installed products. I sure as hell am NOT upgrading to CC for my production bundles after the way you have treated me and many of my clients now. Instead we are pursuing alternative solutions that are not adobe.
The forums are full of folks with the same install problems for CC 2014. That is one year free for the extreme hassle and loss of time productivity, travel expenses, and monies due to being forced to use my standalone PS CS6 products for core work and another copy of the CC PS for 3D work at another location with a different persons subscription for my clients jobs.
3) There is no excuse for a product like PS to fail on extraction prior to install!
4) Your software has a poor history in the security department and I am now dealing with the second zero-day affecting my Flash, exploiting Internet Explorer and Firefox on
my Windows 7. You all deny that you have a problem. I am waiting for you to notify me soon on what needs updating and I need to know when you plan to push out a fix. Only then will
I allow flash back on my systems.
Charles Fonetnot

Angry with Creative Tech Support!!! Battery fried and they won't help!

I am seething with anger right now over the awful Tech support I just received from Creative's Tech support phone line. I called to find out how I can get my almost new less than 2yrs old Creative Zen Sleek Photo 20gb MP3 players battery replaced. I am sure that my brand new Toyota Prius mp3 AUX jack fried the batter in my player. I have owned this for less than 2 years, and I hardly ever used this player. I always kept it charged fully and rarely played it.
I have kept my player plugged into the AUX jack in my new Prius for the past 3 weeks, I went to turn it on yesterday and the battery was dead, it would not power up, so I just thought I forgot and left it on in the car and the battery just needed to be charged. I charged it up from 5pm last night to 6am this morning and it still showed it was charging, but no progress was being made on it. I unplugged it and tried to power on, nothing,, dead,, so I plugged it back into the charger and powered it on, it came one and started playing, then I left it on and unplugged it from the charger and within 20 seconds it gave me the warning that the battery was low and it was shutting down. The battery bar was completely white and showed that it was not charged at all from all those hours of charging, it usually charges full within 4 hours, it had been plugged in for 3 hours with it not being charged at all, yet it showed that it was charging..
So, I know the battery is now fried, and I am sure the Prius AUX jack killed the battery, I have already heard of one other person this happening to on a Prius message board.
So, I called up Creative this morning to just ask them how much to put in a new internal battery and fix it, they won't do it because it is out of warranty,, I told them I know it is out of warranty, but I am willing to pay? them to fix it, they told me that don't do? that, and I then asked very nicely and calmly to please direct me in how I can get it fixed, silence,,, from the agent,, she did not know what to say, basically she kept telling me I would just have to buy a new one.. I repeatly asked her to please tell me if the internal battery is replaceable by "SOMEBODY", I know Creative will not repair it, but you cannot tell me that this player is garbage now and nobody can fix it just because Creative refuses to do so.
I then asked her how they can make a $250 product that cannot be repaired once it is out of warranty. I asked her what kind of company makes products that are not fixable?, This does not make any sense at all. once again, silence from her.. I kept? repeating that I just want to know if the battery can be replaced by somebody and how to go about finding out. She acted like it was a big secret. I said, Look, I know you won't fix it, but it has to be fixable by somebody... right,, or are you telling me that once the warranty is out, products just need to be thrown away in the garbage and replaced with a new one,, there is nothing else wrong with the player, the battery is just fried, that is all, as it still works when it is plugged in to the charger.
You cannot tell me that a company like this makes internal batteries that are NOT fixable once they break, and the ONLY solution is just to buy a new product? This is insane, if this is the case I will NEVER buy another Creative product again..
I have now called Toyota to see what they are going to do about this, but I'm not sure how I can proove that the AUX jack really did the damage. I know it did, but all I want to find out is how to get somebody to replace the internal battery.
I have over 4,000 songs on this thing and I don't want to buy a new one and have to download them all again, this took me over 6 months to do this...
Does anybody have any suggestions, I really truly disappointed in Creative and how they operate. I asked to speak to a supervisor and she wanted to pass me along to another Agent, I said NO, I want your name and the supervisors name and I am now waiting for a call back within 48 hours they told me.

HI, Thanks for the websites, I did find some yesterday,, Be assured that if your player is out of warranty Creative will not repair it for you even if you tell them that you will pay for the repair. They just don't care, they want people to just buy a new one and they will refuse to tell you that there are places out there that will fix it for you. It is like some big secret I guess and their customer service reps in the Tech dept. will NOT tell you this. To me, this is such a deception and the most awful customer service in my opinion. I can guarantee that I will never buy another creative product again if? this is how they deal with customers that have purchased their products.
I was not blaming them for the battery not working or anything just wanted their help in finding out how I can get it fixed. Crap happens and things break, but if Creative truly has the opinion that they will refuse to talk to you after the warranty has run out, this is totally appalling. I actually had to lie when I called and I had to hit the button that said that my player was less than 6 months old. Because there was NO way for me to talk to a li've person or get any questions answered by them if the player was out of warranty. They direct you to the website help, but that site is NOT working, and I still get a message today telling me that some "Kana" help website is currently not responding. This has been doing this since yesterday.
So, right off the bat you are already shown that Creative could care less about their products after the warranty runs out.
Oh, and I never said in my post that I did not have my music backed up on CD's or on the Computer, I merely said that I did not feel like downloading all 4,000 songs again onto a new player, that takes time. I have over 25,000 songs, almost my entire CD collection on my computer and it does take time to go over all those again and pick the ones I would want on a new player. All of my music is backed up, that does not mean though that it is not a pain in the butt to transfer them all to?a new player. I certainly will not buy another Creative product, so I would in essence have to start all over again and pick out the ones I want on a new player.
I'm in the process now of finding one of those repair places on the web to fix it, but I will never buy another product from Creative again

Can Director Interact With Other Applications?

Hello,
I am a CBT/E-Learning Developer looking for a way to author
Guided Help. I am thinking of how to develop interactive tutorials
that, instead of using screenshots of an application, interact with
the application itself.
For instance, let's imagine that a person is working in MS
Word and doesn't know how to save a file. He can click the icon for
the "Saving A File" lesson, and a caption displays on top of MS
Word that reads something like "Click FILE", along with some type
of indicator of the FILE button, such as an outline, highlight,
arrow, etc. The user clicks FILE, the File Menu drops down in MS
Word, and the next step of instructions is displayed. In this way,
the usre is guided through the steps of saving a file as he
actually performs the task in the software.
Can Director create this type of thing?
Thanks a lot,
Mike

Hi Chunick,
Thanks for replying. I used MS Word as just an example; the
type of software I'm wanting to use this for is police records
management software. I've been doing the interactive simulation
tutorials for them since 1999, using multimedia authoring tools
Demoshield and Opus Pro, and demo authoring tools RoboDemo and Demo
Builder. However, I wanted to get away from interactive tutorials
for 3 reasons:
(1) My client's software is frequently updated, and keeping
up with taking new screenshots is a hassle.
(2) I'm of the opinion that "at the moment of need", process
embedded "guided help" in the actual application is a much more
useful form of training than working through a simulation.
(3) It will greatly help my client's support staff and
training staff
I've been researching process embedded e-learning and guided
help for almost a year now. I've looked at everything from
multimedia authoring to macro software. I even found two programs
that do exactly what I want, but they are very very expensive, much
more expensive than Director.
Thanks for the tip on Hook Xtra; I'll check that out. Last
night I found an xtra called MasterApp, which may also do what I
need. I appreciate the concern about the difficulty of programming,
and I'm not a programmer (except HTML, and we all know how easy
that is). But I'm in this for the long haul, and would be using it
for potential new clients, not just my current client. I love
learning new software, and I have a membership to the IEEE Computer
Society, which gives me over 1300 online e-learning courses I can
take, including Director.
Thanks again for the lead!
Mike

How to create a modal dialog, which I can still interact with document when the dialog is show.

HI,
    Now, I am developing an automation plugin, and want to create a modal dialog, which I still can interact with document when the dialog is show.
    I find photoshop has some modal dialog have this function, such as the dialog of Customize Proof Condition and the dialog of Color Settings. Are these dialogs not modal dialog?
     Thanks!

The whole point of a modal dialog is that you cannot interact with other things while it is active.
And Photoshop does not support plugins accessing the rest of Photoshop while any plugin UI is active.

Can I vent about Adobe tech support?

Man, am I frustrated. I upgraded to CS4 because I was having problems viewing some files in CS3. Concurrently, I upgraded to Snow Leopard. Now, when I open up a page from our site in Dreamweaver, the headlines, which are all in Courier, don't display (you can see them, however, in preview). The very same files display perfectly in CS3.
I've tried working with the CSS, tried changing the code, all to no avail. Yesterday, I called tech support. He had me reinstall. That did no good. Then he put me on hold, came back, put me on hold again, came back. None of his suggestions worked. About 45 minutes into the call, the line went dead.
I called again this morning. I explained what we did yesterday and asked for some kind of level two support. The woman said let's try a few things first. The first thing she told me though was that CS4 did not support Courier. I told her I could change fonts to Courier in the body of my document. She put me on hold. Came back, had me change the prefs. That didn't work. Put me on hold again, came back and said that I should contact the community of experts.
I said but I just spent all this money purchasing your software, why can't I speak to someone on the next level of support. She said the community of experts did work for Adobe. It appeared to me that the people were volunteers who nicely offered their time to help, and while I appreciated that, I really wanted to speak to someone who worked directly for the company. She insisted that they were Adobe employees.
When I expressed my doubt, the line went dead. This time I was convinced it was not an accident. Now, I'm a reporter by training. I know how to talk to people on the phone, and I know very well that you don't get anywhere by being rude or raising your voice. I was clear however that I did want to speak to someone in Tech support on the next level. But all I ended up with was a dead line and software that doesn't work the way it should.
Is there some one way to get to Level Two? At this point I'd be willing to pay (even though I don't think I should) to straighten this out.
Ok, I feel better now.
Jeff

jeffisme wrote:
Man, am I frustrated. I upgraded to CS4 because I was having problems viewing some files in CS3. Concurrently, I upgraded to Snow Leopard. Now, when I open up a page from our site in Dreamweaver, the headlines, which are all in Courier, don't display (you can see them, however, in preview). The very same files display perfectly in CS3.
Sorry you're having problems, but Snow Leopard was released only a few days ago. CS4 is now a year old. I have upgraded to Snow Leopard without problems, but others have experienced a lot of pain. It's difficult to know where the fault lies.
She said the community of experts did work for Adobe.
She's wrong. Community Experts are not Adobe employees. Nor do they receive any payment for the help they offer in the forums. Many of us will be attending a "Community Summit" just before Adobe MAX in Los Angeles in three weeks' time. I intend to raise this point at the meeting. We're experts in using Adobe programs, not a dumping ground for problems that the paid support staff fail to handle.
There, I've let off steam too.
To give feedback about customer/technical support, please post in the Adobe.com feedback forum.

Can I interact with SAP Tech Support Team over phone?

Similar Messages

Maybe you are looking for