Can't access the licensing site

Hi,
I just bought an upgrade to CS6. I have the link to the licensing site, but it won't let me in! I tried resetting my password, but it never sends the email. Can you help?

Please contact support: http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html.
Regards,
Romit Sinha

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Adobe cc wants me to enter a serial number for my student cc 2014 but i can't enter the license site...

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Can't access the licensing site

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