Can't open PDF on MAC --BUT can on Windows

I have downloaded and installed the latest version of Adobe reader ---  When I download a pdf on my mac  Adobe-Reader won't open it.. BUT if I download it on windows, copy it to a thumb drive and load it on my MAC the A-reader on Mac will open it .  Would appreciate any input on what is going on.

Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Mac HD/Applications
Trash the Adobe Reader app
[user]/Library/Preferences
Trash the com.adobe.Reader.plist file
To access the [user]/Library, hold the "Option" key and click "Go" from the FInder menu.
Mac HD/Library/Application Support/Adobe
Trash the Reader folder (the whole folder)
Empty the Trash.
Download the FULL installer here: http://get.adobe.com/reader/enterprise/
Quit your browser and reinstall Reader.
Launch it from the Applications folder and accept the license agreement.
You should have no problems downloading PDFs with Safari.

Similar Messages

  • HT1199 I can't open iPhoto on Mac. Can anybody help me?

    I can't open iPhoto on Mac.  Can anybody help me?

    What is your iPhoto version? And what happens, when you try to open iPhoto?
    If you only just upgraded to MacOS X 10.9.1, you need to upgrade/update iPhoto as well to iPhoto 9.5.1, to be compatible with Mavericks.

  • Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?

    Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
    have unistalled 9 reader and reinstalled same problem.
    So then uninstalled reader 9 and can now open pdf from the web
    My machine has both on and no problems.
    Thank YOU for your help!!

    It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.

  • Can't iTunes from one mac, but can from others

    On my Mac Pro, when I go into iTunes, choose "multiple speaker", I get a list of the airport express devices in the house...but I cannot check the boxes next to any of them (except the computer). However, from my MacBook Pro, I can. I run SL, have repaired permissions, etc. I just can't choose to stream to any of the AE units. Suggestions?

    I checked that. I can see them in itunes. But front row cannot see them. Both are up to date and sharing. If i manually selct it from inside itunes. no problem. But no frontrow. so no mac remote

  • Can't open pdf's in IE 8 on Windows 7

    Hi
    My mother-in-law is having trouble opening PDF's in IE8.  She has a new laptop running Windows 7 Home Premium and has Reader 9.3.1 installed.  They seem to open OK if I'm logged in as Administrator, but when logged in with her user account the PDF's will only open if Reader is running first.  Any suggestions?
    Doogie

    Hi,
    Thanks a lot for the screenshots and the information.Would it be possible for you to try the following at your end.
    1. Create another folder under C:\ with some Latin Characters such as Ö or ä (as being used in the redirected path for My Documents etc.). Now place any PDF in this folder and try and access the same. Are you able to access it this time?
    2. Redirect the My Documents folder to some other path which does not have any Latin character and see if the issue is still reproducible.

  • I can't open firefox the running but not responding window opens and says to close the existing window. I can't do that shutting down the computer doesn't do anything to help. I've done all the suggestions here. I've uninstalled and reinstalled firefox

    Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?)
    == This happened ==
    Every time Firefox opened
    == The computer was hard shut down and did a improper shut down scan when it was restarted ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

    I am having a similar problem. Running Xp.
    Latest revision of firefox.
    After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
    I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
    I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.

  • Acrobat 9 people can't open pdf I created, I can't print pdfs

    I loaded Acrobat 9 while still having my Acrobat 8 version installed. It asked me if it was okay for it to un-install my version 8. I said yes, but after it finished it told me the un-installation was incomplete (I think because of REGISTRY or something). It continued with install.
    I can create pdfs, combine, etc. But, the person trying to open the pdf can't. They get an error.
    I also cannot print pdfs given to me (I see the pdf fine, but it prints a blank page).
    Now I just went through Control Panel and hit add/remove and told it to REPAIR, which it did. When I re-booted and went into my Outlook there is 475 emails! It gave me all old emails back to Jul of 2008???????
    Yikes! Help!

    No product should force security on its users without providing them any practical way to override. Web browsers, email clients, and operating systems warn you of potentially dangerous files and then let the client make the choice. What if it's a zip file from a trusted source full of harmless text documents? Too bad - because Acrobat says so. Acrobat makes no attempt to examine the zip file to see if perhaps its contents are dangerous - it just sweepingly decides zips are far too dangerous to let the user have any voice in the matter. I fundamentally disagree.
    Notice that I've attached a zip file to this post. Adobe allows zips on their forums but not in their PDF documents. Adobe: If you've deemed zip files safe enough to be hosted and delivered in your own forums, why have you decided they have no place in a PDF?
    I think Adobe got this one wrong - and I cast a vote that they loosen the noose on zip files on a future release. I'd like to hear other users' thoughts on this issue. Adobe is good at listening to their users - so tell them what you think on this issue - I've posted this article as a feature request here: http://forums.adobe.com/thread/520515 - reply to it that thread and share your viewpoint.
    Cheers,
    Dan

  • Can't receive email on mac but can on iphone

    Can't receive e-mail on iMac but I can on my iPhone.  Please advise.

    Hello, who is your provider, the part after the @sign?
    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?
    Then click the Show Details button & Check again.

  • Can't open GMail in Firefox but can in I.E. - any suggestions?

    HP Laptop running XP SP3 with FF4 default browser.
    ZoneAlarm firewall, but problem still occurs when this turned off.
    Gmail will not accept my username and/or password in FF but immediate access when switching to IE8.

    '''Problems logging in to GMail''', try
    * double-click on user id, to bring up choices, password should then fill in automatically.
    * if no place to fill in password, use the link to say another user-id then try again
    * Try logging in from a Google search, if successful click on GMail at top, if link is not available you probably have been into GMail yet with current profile.
    * Try logging in as a different user, and fill in the same user-id as you wanted in the first place.
    If those fail, try removing specific cookies for Google or Google mail
    # Tools > Options > Privacy
    # Show Cookies
    # filter on: mail.google
    # delete individual cookies for gmail, use the down-arrow and "Del" keys
    If that fails try removing all Google cookies
    # as above, but filter on: google
    # use Ctrl+A to select all
    # review list, modify selection with Ctrl key, then use "Del" key
    <hr>
    I find I have a lot less trouble bringing up GMail with a '''[http://dmcritchie.mvps.org/firefox/kws.htm keyword shortcut]'''
    * '''gmail:''' Gmail - Inbox (white) BASIC HTML<br>[http://javascript:void(window.open(location.href="https://mail.google.com/mail/?ui=html&zy=s")) javascript:void(window.open(location.href="https://mail.google.com/mail/?ui=html&zy=s"))]
    * https://mail.google.com/mail/?shva=1#inbox
    * https://mail.google.com/mail/?labs=0&shva=1#inbox
    '''Some GMail tips '''
    * '''gmail:search''' http://www.downloadsquad.com/2008/03/06/url-trick-in-gmail/
    * '''gmail:basic''' http://lifehacker.com/5354314/how-to-access-gmail-when-its-down
    * '''gmail:tips''' http://www.g04.com/misc/GmailTipsComplete.html
    * '''gmail:url''' http://www.mydigitallife.info/2007/01/06/gmail-access-methods-and-login-link-urls/
    <hr>
    ''Resolution was removal of a Google cookie. (Thanks for specific feedback along with solved indication)''

  • Can't open PDF docs in Firefox; can open them in safari.

    Online with bank for old statement. Required update of acrobat. Did it. Tried again - message mandatory update required came up. Selected download and message came up - update failed. Tried several times. Went to Safari and could downloaded all PDF docs. What have I managed to do now?

    update ur flash player and try it again.

  • Can't make cellular calls using mac but can receive them

    i can receive calls on my mac but can't make calls using continuity. i am using iOS 8.1 in my iPhone and i have double checked FaceTime option which shows i can make cellular calls using mac. Plzz Help
    also i can send text messages from mac using cellular network

    Hi yash_v,
    Welcome to the Apple Support Communities!
    Please use the information in the attached article for information on how to make a call from your Apple computer using Continuity, the Phone calls section specifically. If you are still having issues, please let me know where the failure is or what happens when you try to place a call from your Apple computer.
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    Best regards,
    Joe

  • Downloaded adobe reader for mac, but can't open pdf from websites

    I just downloaded the Adobe reader for Mac, but can't open any pdf from websites.  I've already deleted the previous version off of my computer.  I even intstalled Adobe Air Reader as well, but nothing is working.  Please help!  =(

    In case you have Safari version 5.1 and above, please have a look at :http://kb2.adobe.com/cps/908/cpsid_90885.html
    If this is not the case please see if the safari has 32-bit mode enable. More info at: http://kb2.adobe.com/cps/509/cpsid_50983.html

  • I can't open PDF files even though I have downloaded Adobe Reader.  I am using a Mac book Pro

    I can't open PDF files as the screen message says I have to reopen the computer and sign the Adobe Reader agreement but even though Adobe has downloaded I don't get any screen message indicating where I would do this.
    Where is this?

    after downloading, did you install adobe reader?

  • Can't open PDF's on my Mac coming in on MS Outlook 2010. Reinstalled Adobe software 4 x and still get "Adobe PDF Preview Handler" error message.

    Can't open PDF's on my Mac coming in on MS Outlook 2010. Reinstalled Adobe software 4 x and still get "Adobe PDF Preview Handler" error message.

    No. Reader will not damage files. It is only meant to read pdf files. PDF files are frequently damaged when sent as email due to encoding issues.

  • I Can't Open PDF's from Finder or Mail on I-Mac

    The only way I can open pdf's is from the File Open Menu inside of Adobe.  Every time I try to open a document from any way other than from inside Adobe I get this message: "The document “RFI #12 Answer.pdf” could not be opened. Acrobat cannot open files in the “Adobe PDF document” format."  Is there a setting that needs to be changed?
    Bob Berger

    I have the same problem.  Or similar.  A few weeks ago, i installed Adobe reader (because i had a pdf attachment that was unreadable in Preview, so i wanted to try Adobe to see if that would work; it didn't work).  Since then, i can't open PDF files on the web. I get a black screen or sometimes a white one. and i can sometimes open them indirectly, if there is the option on the link. I thought this problem started after i deleted Adobe however. I'm not sure because i wasn't expecting this problem and am not exactly sure the sequence of when things happened, but i wanted to delete Adobe reader because i had no use for it. Unfortunately, they didn't provide an uninstaller. I put the application in the trash and whatever else was in the folder, and emptied the trash, but got a lot of messages about various files not being able to be deleted because they were in use.  I think it was since then that i can't open PDF files.  Never had a problem before getting involved with Adobe Reader. Anyway,  as far as your answer goes, i have already deleted as much of it as i can. 
    Any other suggestions?  i downloaded the Adobe installer to reinstall it if that's what it takes. i need to be able to open PDF files.
    Thanks

Maybe you are looking for