Can't record sound on HP Pavilion Elite HPE

I have Windows 7 installed and am trying to get Dragon Premium to work on my computer.   Unfortunately, I've tried two different mikes and neither can record on my system.   I've gone through all the standard troubleshooting for sound recording.  The devices are recognized.  The system sound is up.  The mikes are plugged into the proper inputs for mikes.  I've gone through every step available on the help documentation software.  
Any other ideas? 
Thanks in advance! 
Skydancer

Hello Skydancer1
I am sorry to hear you are having issues getting microphones to work with your computer. I would like to offer my assistance in this matter. I am providing you with the HP Support document Resolving Microphone and Line-in Problems (Windows 7) which has been created with the steps needed to resolve issues like what you are describing. I would recommend that you review the document and follow the troubleshooting steps to resolve your issue.
If this does not provide you with a solution I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
Is the Windows Version on My Computer 32-bit or 64-bit?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02033168
I would like to thank you for posting on the HP Forums. Have a great day!
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    *     This file is part of jsresources.org
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              out("\tjava SimpleAudioRecorder -h");
              out("\tjava SimpleAudioRecorder <audiofile>");
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         private static void out(String strMessage) {
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