Can't reply to Mail
I have had this one user who sends me mail who I can not hit reply when his name is in either the "From" or "CC" fields. It has been happening for many many months, and the recent OS upgrade didn't seem to help.
I followed the suggestion at this thread:
https://discussions.apple.com/message/18943661#18943661
To watch the system.log and indeed there is a problem whenever I select an email with this user's name. When I select the mail I see:
Mail[5489]: *** WebKit discarded an uncaught exception in the webView:didFinishLoadForFrame: delegate: <DOMException> *** INVALID_CHARACTER_ERR: DOMException 5
And when trying to hit reply:
Mail[5489]: *** INVALID_CHARACTER_ERR: DOMException 5
Mail[5489]: (
0 CoreFoundation 0x00007fff9911c716 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff96838470 objc_exception_throw + 43
2 CoreFoundation 0x00007fff991b0899 -[NSException raise] + 9
3 WebCore 0x00007fff9553332f _ZN7WebCore17raiseDOMExceptionEi + 399
4 WebCore 0x00007fff95373646 -[DOMElement setAttribute:value:] + 230
5 Mail 0x0000000108793a51 Mail + 1264209
6 Mail 0x0000000108793914 Mail + 1263892
7 Mail 0x0000000108793914 Mail + 1263892
8 Mail 0x0000000108793914 Mail + 1263892
9 Mail 0x0000000108793914 Mail + 1263892
10 Mail 0x0000000108793914 Mail + 1263892
11 Mail 0x0000000108793914 Mail + 1263892
12 Mail 0x0000000108793914 Mail + 1263892
13 Mail 0x0000000108793bdf Mail + 1264607
14 Mail 0x000000010870e50e Mail + 718094
15 Mail 0x000000010870d75f Mail + 714591
16 Mail 0x000000010870ca76 Mail + 711286
17 Mail 0x000000010870c83a Mail + 710714
18 CoreFoundation 0x00007fff9910fcac __invoking___ + 140
19 CoreFoundation 0x00007fff9910fb47 -[NSInvocation invoke] + 263
20 CoreMessage 0x00007fff90f6c2b2 -[ThrowingInvocationOperation main] + 33
21 CoreMessage 0x00007fff90f1d8dc -[MainThreadInvocationOperation main] + 90
22 Foundation 0x00007fff8ce6e8a7 __NSThreadPerformPerform + 225
23 CoreFoundation 0x00007fff9909b841 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
24 CoreFoundation 0x00007fff9909b165 __CFRunLoopDoSources0 + 245
25 CoreFoundation 0x00007fff990be4e5 __CFRunLoopRun + 789
26 CoreFoundation 0x00007fff990bddd2 CFRunLoopRunSpecific + 290
27 HIToolbox 0x00007fff8de09774 RunCurrentEventLoopInMode + 209
28 HIToolbox 0x00007fff8de09512 ReceiveNextEventCommon + 356
29 HIToolbox 0x00007fff8de093a3 BlockUntilNextEventMatchingListInMode + 62
30 AppKit 0x00007fff90403fa3 _DPSNextEvent + 685
31 AppKit 0x00007fff90403862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
32 AppKit 0x00007fff903fac03 -[NSApplication run] + 517
33 AppKit 0x00007fff9039f656 NSApplicationMain + 869
34 libdyld.dylib 0x00007fff978e27e1 start + 0
But what is really baffling me is there is nothing in the name that doesn't follow a simple email address. Is there any way I can track this down further to figure out even *what* character in the name it's complaining about? I truly can see nothing. Clearly this is a problem with this one user's address, and all I'm really looking for is a why (given I can't see anything other than standard english characters). I've viewed the source of the email, I've copied/pasted the name and compared the ascii/hex codes of each character.
I have tried this on both my macbook and imac with the same error. Oddly, I can hit reply to this user with no issues whatsoever on my ipad.
I just want to say I am experiencing something very similar to this as well.
An email that is forwarded and sometimes sent FROM only 1 user in my company is having this affect when sending from Outlook 2011 and it only affects people receiving the email in Apple Mail.
Once the email is received in Apple Mail and opened, you cannot close the message window, nor can you foward, reply, or edit the message. You have to Force Quit Mail to close the opened mail message window.
I got the same errors above in Console and I've exhausted my Google searches for this. Does anyone else know what's going on?
Some searches on "DOMException> *** INVALID_CHARACTER_ERR: DOMException 5" pointed to some Java errors. The person who is the source of the email problem did not have Java installed. I installed the latest version it detected on the Mac (10.7.5) but it did not resolve the issue. The recipients of the problematic email all have the latest Java version installed.
I'm at a loss here.
Similar Messages
-
When I receive and answer e-mail, the correspondence is usually "nested" "behind" the original message, and the number of replies, etc. are indicated with a number next to the original message in the inbox. How can I change the mail settings so that every reply is listed individually in the inbox instead of having them "stacked" behind the original message. I'm afraid I might accidentially overlook messages the way they are handled now.
Somebody here will correct me if I'm wrong, but what you have to do is go into Settings, Mail/Contacts/Calendars and under Mail, turn off "Organize by Thread". I think that will make each message show individually.
-
Weird problem-w/ aol mail,i can recieve and reply,but can not send new mail
everything is set up, i read the instructions on that site to help me set it up, im recieving mail, and i can even reply, but when i try to send new mail it rejects the smtp. outgoing mail server...any suggestions?
Does resetting include deleting and recreating the AOL SMTP server?
Deleting an SMTP server requires selecting Edit Server List from the SMTP server selection pop-up menu.
ISP is short for Internet Service Provider. Are you using AOL as your ISP for connecting to the internet?
Unless AOL is used as your ISP, your ISP may have made recent changes regarding the use of SMTP servers that are outside of their network. Most, if not all ISPs have restrictions regarding the use of SMTP servers outside of their network on Port 25. Using Port 587 usually resolves any such restrictions but some ISPs block the use of all SMTP servers outside of their network regardless. These restriction are in place as part of an overall effort to prevent or reduce spam eminating from the ISP's domain.
Since you have switched back and forth between every option available, I suggest deleting and recreating AOL's SMTP server first (if you haven't already done so) and if this didn't work, deleting and recreating this AOL account in Mail.
If neither works and AOL is not your ISP used for connecting to the internet and you are accessing an email account and SMTP server provided by your ISP, try selecting/using your ISP's SMTP server to send mail with your AOL account.
If this works, I would contact your ISP's technical support to inquire about any recent changes implemented regarding the use of SMTP servers outside of their network or put in another way, using an SMTP server that is not provided by your ISP.
The last resort is targeting the Mail.app preference file which stores all account information and general Mail.app preferences.
I try to avoid saying never in regards to computers but I doubt your hard drive replacement has anything to do with this. -
Can't reply or forward gmail in Mail 6.0 (only write!)
After having done some SMTP-server editing on my MacBook Pro I have problems with Mail 6.0 using Mountain Lion.
I've 4 accounts connected to the application of which 2 are gmail accounts with IMAP.
The problem is that after the editing I can't reply or forward any mails using the gmail accounts, only write new messages with them!
I've tried a few things. Clean OS install, Time Machine restore and different account settings from the web.
None of them seems to work. As of now I either have to send through my web browser, iCloud or an Exchange account.
Any help would be greatly appreciated.Also having email issues. I used to be able to recieve and send mail through our outlook server. Now I receive messaes, but cannot send. It immediately reports it got an error trying to send and the message is stuck in my Outbox. I tried dropping the user account and recreating it. Interestingly, when I filled out all the login data, it said it could not verity my outgoing mail settings. I did have an error. I fixed it, and when I saved, it saved fine. However, I still cannot send emails. I got this phone to use for work, and this is killing me.
Message Edited by Bartman70 on 08-20-2009 10:18 AM -
I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?
Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)
-
Can't reply to recieved emails, The mail server responded: 5.5.2 MAIL FROM syntax error.
I can recieve mail sent to one of my 4 addresses ([email protected]) but I can't reply, forward, or send from that address I get the alert that says The mail server responded: 5.5.2 MAIL FROM syntax error.
I'd probably start looking at the copy of the message in your Sent folder.
-
Can't write new e-mails or reply to mails.
After my last update to iOs 6.1.2 I can't write new e-mails or reply to mails anymore because the new or reply toolbar with move, send or delete is gone!
I can send directly from Photos or other apps, but not from Mail.Close out of the mail app, double tap the home button and completely close out of the app.
Then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
Can't reply or forward mails from 02.ie mail
i can log in and launch the pop up for 02.ie mails but can't reply or forward - when i click on either a messages flashes saying 'loading' but nothing appears.
help!Also having email issues. I used to be able to recieve and send mail through our outlook server. Now I receive messaes, but cannot send. It immediately reports it got an error trying to send and the message is stuck in my Outbox. I tried dropping the user account and recreating it. Interestingly, when I filled out all the login data, it said it could not verity my outgoing mail settings. I did have an error. I fixed it, and when I saved, it saved fine. However, I still cannot send emails. I got this phone to use for work, and this is killing me.
Message Edited by Bartman70 on 08-20-2009 10:18 AM -
I can recieve mail to my hotmail account but i can not reply or send.
i can recieve email to my hotmail account but i can not reply or send.
with IPAD2I just thought I'd add to this post as I am trying to find a solution to the same problem.
Does anyone have any idea how to fix this? -
Mail - can't reply to a particular sender
I suddenly can't reply to someone's email - the reply button doesn't do anything when clicked in situ. If I open the email in its own window I can 'reply' but it deletes the original email (I've not accidentally highlighed the text) but it does leave the header text - which I can't deletel. Often I can't type.
The person who is sending these problematic emails is using an Exchange 2007 account via Outlook for Mac. As it's a shared company address I also have the account on my Mac - I disabled email for it (left the calendar on), rebooted but there's no difference.
I used Lion with iCloud.
Any ideas?Hello,
I'm running into this same issue. The sender is coming from an Exchange 2010 server.
Thanks! -
Can Reply, but Can't Send New Mail
I first noticed this when I tried to share a URL last night. I kept getting an error trying to send the URL. I've tried sending test mail and there's no immediate error, but the messages show up in the out box, indicating unsent.
However, if I reply to mail, it sends without a problem. This is all to and from Earthlink. If I send from .Mac, new mail sends without a problem and then I see the error from trying to send the mail from Earthlink.
Please help!
PhreddI don't know how the server would block messages any
differently than it would for messages sent from my
Mac. They're both going through the same network -
my Earthlink (Comcast) broadband connection from home.
If the iPhone and the Mac are using the same network connection, the server shouldn't be able to tell the difference. This tells me your iPhone may be connecting through EDGE and not WiFi. -
How to keep the content of email (hotmail) in firefox when to forward or reply the mail. This is not the case when I use Internet Explorer.
See this:
https://support.mozilla.com/en-US/kb/Blank+messages+in+Hotmail -
I can't SEND e-mail from an account on my iPad 4, that CAN receive -mail
Hi Again,
I am hoping someone on this forum will possibly have an answer to a very confusing problem.
I can't seem to get one of my e-mail accounts to be set up 'properly' on my iPad 4. The account in question is an account from BT, which has @btinternet.com at the end of it. I have 'installed' and deleted this account more than ten times. When setting up this account (as with all other accounts that DO work properly), the only info I am 'asked' to input is my name, e-mail address and password, in the 'text entry spaces' that relate to the INCOMING mail server. When this is done I USUALLY see the word 'verifying........' Then the 'blue tick marks' confirming that the info I have entered is correct. The validity of this info is also confirmed by the fact that this account can RECEIVE the e-mails sent to it.
Each of the last four or five times I have deleted this e-mail account and re-installed it I have NOT seen the word 'verifying.....' And I have NOT seen the aforementioned blue ticks. Selecting 'done' after re-entering my info just makes this settings box disappear, rather than show the verifying and the blue ticks, which then allows me to see that the account is 'properly' set up - or should be anyway.
Even so I still get all the e-mails again, but still cannot SEND, OR REPLY
The error message I get every single time I try to SEND, OR REPLY using this same e-mail account is:
'Cannot Send Mail'
'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
My username and password are NOT incorrect. The set up process does not even ask for a username or password for 'SMTP'!
Even if I go further into the settings for this account, I can find two spaces where I COULD put a username and password, for SMTP, but these spaces already have the words 'optional' in them so they are not supposed to be 'required'. Even if I DO put in these spaces my surname and password for this e-mail account it does not make any difference.
I have tried 'switching on' the 'other mail servers' which are shown below the 'Primary mail server' in another settings box, for the btinternet.com e-mail account settings, but this still does not stop the error message, AND the e-mail in question is then actually sent from one of the e-mail accounts connected with the 'other mail servers' - I know this because it appears in the 'sent' items folder of whichever account my iPad has decided to use at the time (not always the same one either). It also appears in the sent items folder of the account that I TRIED to use, despite the fact it was NOT sent from this account, and the error message said I cannot send mail (from this account).
I have contacted Apple Tech Support and they have told me that the problem is NOT with the iPad, it is with the 'account provider'. This is because they say that the info held and used by BT - the info that is used as the 'correct info', that is compared to what I have put in the set up boxes on my iPad - IS actually the info that is incorrect despite the fact that the info I use on my iPad and the info I use on the BT website (which was originally determined by ME when I first got my account) and is held by BT, is the info that is causing the problem of the error message. To put it another way, the info referred to in the error message is NOT incorrect, the error message is incorrectly generated.
Typically, BT have tried to deny the problem is caused by them because 'the info referred to' - which is my e-mail address and password - works correctly an ALL places that is supposed to work (on the BT website) AND works with the BT/iPad applications like BT Wi-Fi, BT Smart talk, etc. :( :( :(
Any help or advice that anyone could give will be very greatly appreciated
Many thanks
BobUpdate to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob -
I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?
Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are. -
How can i reply to an email and attach a file to it?
How can i reply to an email and attach a file to it?
http://www.apple.com/feedback/
Tell Apple. We're just fellow users here and can't control a thing. The sandboxed nature of the iPad, which also means a lack of an overall file manager is what keeps viruses from spreading and improves the stability of the system as a whole. And it's that lack of a file manager system that means you can't just attach something to an e-mail.
What I'd do, reply to the person, i'm sending the attachment next, do that and you're done. 2 e-mails sure but you've accomplished what you need to do.
Maybe you are looking for
-
DBMS_LOB.fileopen issue : please help
Hi all, I am not able to open the file name with umlauts using DBMS_LOB.fileopen. sample file name is Übritäts_6.doc Can somebody throw some light on this? thanks kt
-
Creative cloud crashes in windows 8.1 not impressed
I'm starting to get frustated by this new creative cloud thing... Windows 8.1 and getting this error. Adobe .. SORT THIS OUT! I pay a fee monthly for service... not to be locked out. I have tried the delete obd file.. It still doesn't work.
-
FOREX Valuation for G/L Open Item is not permitted
Dear Gurus, My client used SAP ECC5, when use tcode FAGL_FC_VAL for G/L Open item error comes with messege "E012-->Postings to G/L accounts with open item management are not permitted", But if I post that G/L Account using post manually by tcode FBB1
-
Calling wml script function in jsp?
how can i write/call wml sciprt function(for doing client side validations) in a jsp? becoz we are using wml code in jsps, but we are not using any wml script functions for client side validations. please help me ...
-
I updated iTunes to the latest version and then I started getting this plus: iTunes was not installed correctly. Please reinstall. Error 7 (Windows error 127). I tried reinstalling twice but I still get it, please help.