Can't scan from M1536dnf after reformatting computers

After formatting two computers in our office they can no longer scan from our M1536dnf, which is connected via Ethernet to our local network. The error message says "Scanner communication cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
They could scan before being formatted and all other computers in the office can still scan documents. They Operating system wasn't changed (they were running Windows 7 before and are running Windows 7 now, the same as all the other computers in our office). I've tried updating the firmware on the I've tried version 4.3 of the HP Print and Scan Doctor and it says there's a Windows (WIA) scan error. I've tried what it recommends, which is completely uninstalling the software, rebooting, and reinstalling everything with the most current full feature software version. I've tried turning off and on everything involved (printer, computers, network gear, everything). I've checked that the Windows Image Acquisition (WIA) service is set to Automatic. I've tried disabling the built-in Windows Firewall and we're not using any antivirus software nor any firewalls on the local Ethernet switch. I've tried manually specifing an IP address, which does not conflict with any other IP addresses on the network. Throughout all of this I can still print from these two computers and other machines in the office can print & scan just fine. We have another older scanner in the office and these two computers can still scan using that one but it doesn't have as many features. The HP ToolboxFX still works from these two computers.
I'm completely out of ideas on how to fix this. It's especially annoying since it was working before & continues to work on the other computers in the office. Any clues on what I should try next?
This question was solved.
View Solution.

I was able to locate a couple more steps to try, most found in this Microsoft Thread: how do I get the Windows Image Acquisition service status to be activated? I get an error message (e....
Some steps may be similar to some you have done.
I suggest performing steps from the above link such as; the post regarding Services / System File Check and Create a new admin user.
If the above steps fail to resolve the error, uninstall the printer software using the Microsoft Fixit and install once again.
JERENDS
I work on behalf of HP
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