Cancel unused payment

Hi All,
Can anyone tell me how I can cencel a payment I have made with PayPal but don't intend to use (my call quality was too poor)
I followed the instructions on the page beloe but the link in step 1 keeps bringing up a generic Microsoft error page (500)???
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Thanks,
Paul.

If you go to this support article: http://www.att.com/esupport/article.jsp?sid=KB97772&cv=820 it will walk you through how to cancel your scheduled payment.
Using your tablet or PCLog in2 and select Make a Payment.For the account(s) you want to change the payment, select the Scheduled payment link.Select Delete and then OK to confirm. Also, If the scheduled payment is a payment arrangement (scheduled late payment), those cannot be cancelled.

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    Paul

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