Cannot access my email, Sending of password did not succeed. Authentication failed.

Was able to use my Thunderbird Mozilla email on both computers and then suddenly on both I rc'd msg that, "Sending of password did not succeed. Mail server incoming Verizon.net responded Authentication Failed".
On the computer that I use all the time, I played around with it and all of a sudden it was "fixed". No idea what I did.
Today I turned on the other computer that is only used by the Grandkids for games, etc., and received the same msg and decided it was time to fix but am not able to figure out how.

Best starting point is to remove all stored passwords for the affected accounts.
[http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac Tools|Options]|Security|Passwords→Saved Passwords.
Use the filter at the top to locate all entries relating to the affected account.

Similar Messages

Sending of password did not succeed. Mail server m...

I am sick to death of having to reset my password on a daily basis, sometimes twice a day. I have wasted hours of my time talking to tech support, All they want to do is guide me through resetting my password, I know how to do that, after all I have only done it thirty times. The last person I spoke to blamed Firefox, Which is odd as I am using Outlook.
The tech support is nothing short of abysmal, When I call I get an endless `We are very busy at the moment`, So I am not busy, and can waste hours of my time trying to get my service fixed. Come on BT, Get it fixed, And remember I am paying you for something that does not work.

Tom
couldn't agree more! Although my email has worked fine for the last few weeks before then it was, as you know, a pain to say the least having to constantly reset the password. Migration is supposed to cure all these ills but I have not yet been migrated - 4 months after having had an email to say that I was about to be migrated!!
Like many people I check this forum only occasionally but when I have a problem I tend to check it more often - the reason I saw your post. Just this morning I got the dreaded message that my password was not recognised. What I have learned from bitter experience is that if you go to Yahoo mail and log on there and then come back to your normal bt mail then this often resolves the incorrect password problem and you will not have to reset it. I hope that this might be of some help to you.
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

Re inbox : 'sending of password did not succeed, mail server pop3.xtra.co.nz responded : [#AUTH701] service is not available, please try again later ??

I don't recall this happening before.
Is it an issue with Mozilla Thunderbird or with Telecom New Zealand ?

I am now receiving emails..........
To answer your questions, probably because I'm ignorant, illiterate, old and useless.
In future I will contact my provider first.
Greatly appreciate your help.

HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access. i presume the download did not complete, but can't seem to fix it.

I purchased a book in advance. It is now in my library, but the word "paused" appears across the book and I cannot access. I assume the download did not complete, but I cannot seem to fix it. Does anyone know what the problem could be?

Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

I cannot access my email - sending a new password is rather pointless when I cannot access it in the first place. How can I access my email?

I cannot open any new email. My old email is in the box but nothing new has come thru since yesterday

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

Cannot access Comcast email account; error 403 is not from Comcast?

Recently, after entering my Name/Password for my Comcast.net email account, Error Msg 403 pops up suggesting wait and try again, and to keep it our little secret ???.
This is not a msg from Comcast, I've just talked to them. I am using verson 3.6.25 on a pre-Intel iMac desktop.
Email can be accessed through Safari with no problem.

Hi, PDG, welcome to Apple's user-to-user Discussion Forums.
Compuserve - brings back memories - I was a member for years and years.
Anyway, Safari is one of the strictist browsers when it comes to rendering pages and scripts. I would first try another Mac browser, such as Firefox, to see if it is Safari that is the problem or if it is because there might be some Windows-specific coding involved. Let us know what happens.

Firefox updated to 19.0.2 and now cannot access aol emails...simply will not open; OS windows 7, 64bit -- what's the fix?

after update to Firefox 19.0.2 supposedly optimized for aol, browser seems to work fine except for aol mail.
AOL mail opens, however after selecting new mail it will not allow one to open a new email by double clicking the message as is a normal way to open an email. It can be opened by right clicking the selected email message and selecting open in new window; however this mail cannot be replied to, saved or any other option as the option buttons on top of new window are inoperable. What's the fix- never was a problem in earlier versions of Firefox

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I cannot access my emails through Firefox after having system changed from Mac to PC. I have reset the password but no luck. I get 'reason=failure'. I cannot access from other computers either.

I cannot access my emails from any work computer despite resetting password (original password unknown as before my time and had been 'remembered' in system so was always there).
== This happened ==
Every time Firefox opened
== Logging on after work done to change systems. IT person now gone.

Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

I changed my aol password on my desktop and now cannot access my emails through my iphone.

I changed my aol password on my desktop and now cannot access my emails through my iphone. I tried changing the password on my phone but it still says user name or password for aol is incorrect. I have also deleted the account and added back and it still saids the same thing. I would really appreciate any help on this.

You are referring to your iTunes/app store account? You will need to sign out of your old account on your iPhone and sign in with the new one.

I cannot access my email that my verification answers were sent to

Hi, I have tried to contact apple many times. I have got them to send me an email to my emails but I have not used my email and will not allow me to go into my account. As I cannot access this email account I cannot get my information to change my verification questions and answers. Thank you

How did you contact Support ? If you don't have access to your rescue email account then Support in your country should be able to reset the questions for you - contact is normally by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : Contact Apple for help with Apple ID account security - is that how you contacted them ?
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address to an account that you have access to for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

Error msg: Sending of password for user did not succeed. Mail server responded: Not enough disk space - what's the deal?

I've been checking my email via webmail for a week and am back in the office today. Fired up Thunderbird, expecting it to pick up all my email, but it gets nothing and tells me…
Sending of password for user [email protected] did not succeed. Mail server pop.ipower.com responded: Not enough disk space
Haven't seen this particular error message come up in searches via google and at mozilla. There's definitely disk space on my machine. I'm running TB on a Mac (OSX 10.6.8). Disk Space options under Preferences > Advanced let me assign up to 1024 mb for the cache, which I've done, and cleared.
Has anyone encountered this before? Got a solve/troubleshooting process? Thanks!

Thanks. I do compact regularly (TB prompts me to) and did it (several times) via Preferences today to try and get TB past this error message.
Also went thru and Trashed + Empty Trashed as many messages as possible from the inbox, just in case. Still no-go.

HT4137 I was able to restore all my info onto a new iPhone, except I cannot access my emails. They are listed in new phone, but a note comes up saying "Cannot get mail. The connection to the server failed" Any ideas?

I cannot access my emails accounts after backing up and restoring my info onto a new iPhone. Any ideas?

Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Oops! The email or password did not match our records. Please try again.

On Sunday March 30, 2014 I was trying to purchase a new computer from the Best Buy website. I added the computer to my cart and clicked checkout. I was asked to log into my best buy account and after clicking sign it I was informed that I need to update my password. I created a new password and it took me back to MyBestBuy page. I clicked on the shopping cart again and clicked checkout. It again asked me to log in to my account. This time I was given an error: Oops! The email or password did not match our records. Please try again. I changed my password two more times after that and still had the same problem.
I finally called Best Buy and the lady I talked with sent me a reset password request which did not work. She informed her supervisor and was told there are issues with the website and ordering online. She tried to order the items in my cart and could not proceed as well.
I was then transfer to the Sales department where Jacqueline assisted me in getting my order purchased. She also sent me a request to reset my password but it is still having the same problem. I change the password and the next time I log it I get the following error: Oops! The email or password did not match our records. Please try again.
The worst part about this whole experience was on Wednesday 04-02 I received an email from Best Buy that stated Please call us, there is a problem with you order. I called the 1800 number listed on the email and spoke with an associate who informed me the reason for the email was I did not have sufficient fund for the purchase that I made today. The problem: I did not make any purchase on 04-02. The associate asked if I would like to be transfer to the fraud department and I said yes. The woman that I spoke with was very polite and we cancelled my account and I have a new card on the way. (I forgot to mention that I used by Best Buy Credit Card)
I think that there is a serious issue with your website and because of the problem my credit card information was stolen.
I have been a loyal best buy shopper buying all of my electronic from TV's, cellphones, computers, movies, etc. After this experience I have lost my confidence in your website and it ability to keep my information safe.
P.S. I have already tried:
Logging out of the Best Buy website
Cleared Catche
Tried a differnet browser

Hello KC-2537,
Welcome to the forum!
I can’t begin to imagine how terrifying it’d be to discover an unrecognized purchase on your account, and I’m sorry for any frustration this caused. We take your privacy very seriously which is why you were asked to create a new password when you attempted to log into your account to purchase the computer you wanted. Recently, we’ve implemented a new and stronger security measure that asks our customers to choose more intricate passwords for their www.BestBuy.com accounts. It sounds like your previous password didn’t meet these new requirements and as we wanted to make sure your information is as safe as possible, we asked you to reset it. However, it certainly wasn’t our intention to lock you out of your own account.
After looking through your account using the email address attached the forum, I’m glad to see that the computer Jacqueline assisted you with ordering was delivered to your local store earlier this week. However, I’m worried about your account if it is still locked. As I want to make sure you are able to access this, I’ve sent you an email to reset your password that you should receive shortly. These links are only valid for a short period of time, so let me know if you’re unable to access the message right away. Also, if you don’t receive it, please click the link provided in our Help Center.
If you are still experiencing issues with your online account after using the email or link I’ve provided, please don’t hesitate to let me know. Additionally, I suggest you continue to monitor your credit card and notify the card issuer and local authorities if you notice any further unrecognized activity.
Best Wishes!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

I cannot access my email. Please help!

I cannot access my email. The email button takes me to a tree of options.. Icloud, aol, exchange, outlook, etc. when I choose icloud it asks for my username and password then it says I am already established. Well, that's great, now, how can I move forward with checking my email? And how come this happened all of a sudden??

Reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings. See if mail operates normally when your iPad comes back up.
If it doesn't, I've found it best to delete your mail accounts and reenter them.

I cannot access my email account

I cannot access my email account
It asks for my password when I put it in doesn't accept it
How do I find what my password is

This has to be resolved by your mail service provider. Call them and have them tell you how to create a new password and save it.

Cannot access my email, Sending of password did not succeed. Authentication failed.

Similar Messages

Maybe you are looking for