Cannot auto forward emails recieved from outside my organazation

Hi!
I have a client with SBS 2011 which includes Exchange 2010.  We recently moved them to SBS 2011 from SBS 2003.  (Clean install rather than upgrade).  They have several Exchange mailboxes that exist only to recieve mail to the org's domain
and then forward to private public email accounts such as hotmail, gmail, etc.  I have it working fine with several other clients but this one is wierd.  I setup a mailbox with a company email address and create a contact with their private email
address.  Then in the mail flow settings I forward the company e-mail to the contact. 
Here's the issue:
If I send them an email to their company e-mail address from within the company, it forwards the email to ther private email address as it should.  But if I send an email from outside the company to their company email address, it is delivered
to their company email inbox but will not forward to their private email account.
Like I said, I have this exact senario setup at several other clients and it works fine.
Any ideas would be appriciated.....
Thanks!
Mike 
Mike Blew

If I understand you correctly, the "target domain" is the final destination of the mail?
If so, that can be anywhere depending on where any user has an e-mail account.  Hotmail, gmail, yahoo, etc.
Example:
Sent from:  [email protected]  (For example
[email protected] or
[email protected])
Sent to:  [email protected]  (user A has an AD account and Exchange mailbox.)
User A has a contact setup with an address of
[email protected] (For example
[email protected] or [email protected])
In the user A, Exchange user mailbox properties, mailflow settings, it's setup to forward to user A's contact ([email protected]), as well as deliver to his local mailbox.
So mail from [email protected] sent to
[email protected] should forward to
[email protected] as well as be delivered to userA's
[email protected] inbox.
What actually happens is
[email protected] sends e-mail to
[email protected]  It is delivered to his inbox but not forwarded to
[email protected]
Is someone from mydomain.com, ([email protected]), sends an e-mail to
[email protected] it will forward to
[email protected] and be delivered to his local mailbox.
I not sure I understanding your question?
Thanks!
Mike
Mike Blew

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