Cannot connect to iTunes store via iPod Touch...

Whenever I try to go to itunes store thru my ipod I always end up with a box that says "Your request could not be completed". Whether I click on music or videos or podcasts its the same result. But for some reason iTunes U seems to work, but nothing else. What is going on? I tried resetting my settings but still not working. I can access itunes and store thru my pc with no problem but wont work with ipod. I'm using ipod 3g 32gb and its not jailbroken and it has 4.0.2.
Message was edited by: Justv87

HalfBit `aH wrote:
1) reboot
2) reset holding home and sleep/wake button for 10-15 seconds
I did both of the above and did a restore from backup but it didn't help.
3) reset networking settings and maybe unplug and replug in your router
I don't think it's a network problem for several reasons. First, I have the exact problem at home and at three WiFi hot spots (McDonald's, the Apple Store, and a shopping mall's network). Second, all other apps that access the Internet are working fine. Third, it's only parts of the App Store and iTunes that don't work. For example, the Update button in the App Store still works but the Featured button still doesn't.
I then went to the Apple Store today and the tech had the exact same problems even after wiping it clean and using their account. They ended up replacing my iPod even though the problem continued on the new one, which hadn't been synced with anything.
Sullz wrote:
YAY! Just checked iTunes via my ipod touch and i've got SOME features back (new releases, genres etc). Still no luck browsing the App Store but i'm guessing this means the problem lays with the stores and not with the ipod itself?
Wish i'd known that before I deleted and reset everything
Yea, I just checked iTunes and some features are working again. Like you, I now I assume the problems are on their end.

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