Cannot connect to printer on network

I recently moved house and want to recconect my wireless printer (Epson WorkForce 845) to my new network. My iad and iphone see the printer on the new network and print fine, so i know it is not a printer issue. Howeve my imac cannot connect to the printer. In Printers & Scanners, I have tried removing and ading back the printer. The problem is that the default printer only offers ""last Priner used or "Epson WorkForce 845". Selecting either fails to print and gives a "Stopped - 'Filter' failed" message.

I am having the same problem on our home network. Have enabled printer sharing on the mac and the PC but the mac does not "see" the printer hooked up to the pc.

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    When I run hp-setup, I can get the printer listed but it appears to refuse to communicate with the device. Same problem for wired ethernet as well as wireless.
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    System:
    Linux Mint 17 - X86_64 (up to date)
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    HP Linux Imaging and Printing System (ver. 3.14.10)
    Printer/Fax Setup Utility ver. 9.0
    Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    Searching... (bus=usb, search=(None), desc=0)
    error: No devices found on bus: usb
    Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp)
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    error: Unable to communicate with the device. Please check the device and try again.
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    HP Linux Imaging and Printing System (ver. 3.14.10)
    Self Diagnse Utility and Healing Utility ver. 1.0
    Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    Checking for Deprecated items....
    No Deprecated items are found
    Checking for HPLIP updates....
    Latest version of HPLIP is already installed.
    Checking for Dependencies....
    | SYSTEM INFO |
     Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
     Host: stargate
     Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux
     Distribution: linuxmint 17
     Bitness: 64 bit
    | HPLIP CONFIGURATION |
    HPLIP-Version: HPLIP 3.14.10
    HPLIP-Home: /usr/share/hplip
    HPLIP-Installation: Auto installation is supported for linuxmint distro  17 version
    Current contents of '/etc/hp/hplip.conf' file:
    # hplip.conf.  Generated from hplip.conf.in by configure.
    [hplip]
    version=3.14.10
    [dirs]
    home=/usr/share/hplip
    run=/var/run
    ppd=/usr/share/ppd/HP
    ppdbase=/usr/share/ppd
    doc=/usr/share/doc/hplip-3.14.10
    html=/usr/share/doc/hplip-3.14.10
    icon=/usr/share/applications
    cupsbackend=/usr/lib/cups/backend
    cupsfilter=/usr/lib/cups/filter
    drv=/usr/share/cups/drv/hp
    bin=/usr/bin
    # Following values are determined at configure time and cannot be changed.
    [configure]
    network-build=yes
    libusb01-build=no
    pp-build=no
    gui-build=yes
    scanner-build=yes
    fax-build=yes
    dbus-build=yes
    cups11-build=no
    doc-build=yes
    shadow-build=no
    hpijs-install=no
    foomatic-drv-install=no
    foomatic-ppd-install=no
    foomatic-rip-hplip-install=no
    hpcups-install=yes
    cups-drv-install=yes
    cups-ppd-install=no
    internal-tag=3.14.10
    restricted-build=no
    ui-toolkit=qt4
    qt3=no
    qt4=yes
    policy-kit=no
    lite-build=no
    udev_sysfs_rules=no
    hpcups-only-build=no
    hpijs-only-build=no
    Current contents of '/var/lib/hp/hplip.state' file:
    Plugins are not installed. Could not access file: No such file or directory
    Current contents of '~/.hplip/hplip.conf' file:
    [installation]
    date_time = 12/29/2014 22:32:01
    version = 3.14.10
    [upgrade]
    notify_upgrade = true
    last_upgraded_time = 1419919247
    pending_upgrade_time = 0
    latest_available_version = 3.14.10
    [settings]
    systray_visible = 0
    systray_messages = 0
    [last_used]
    device_uri = "hp:/net/HP_Officejet_Pro_8620?ip=192.168.1.32"
    printer_name =
    working_dir = .
    [commands]
    scan = /usr/bin/xsane -V %SANE_URI%
    [refresh]
    rate = 30
    enable = false
    type = 1
    [polling]
    enable = false
    interval = 5
    device_list =
    [fax]
    voice_phone =
    email_address =
     <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
    |  External Dependencies |
     policykit            Admin-Policy-framework    OPTIONAL        -               0.105           OK         -
     gs                   Ghostscript               REQUIRED        7.05            9.10            OK         -
     network              Network-wget              OPTIONAL        -               1.15            OK         -
     scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.23          OK         -
     avahi-utils          avahi-utils               OPTIONAL        -               0.6.31          OK         -
     dbus                 DBus                      REQUIRED        -               1.6.18          OK         -
     cups                 CUPS                      REQUIRED        1.1             1.7.2           OK         'CUPS Scheduler is running'
     xsane                SANE-GUI                  OPTIONAL        0.9             0.998           OK         -
    |  General Dependencies |
     reportlab            Python-PDF-Lib            OPTIONAL        2.0             3.0             OK         -
     libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
     pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
     pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0             4.10.4          OK         -
     libjpeg              JPEG-Lib                  REQUIRED        -               -               OK         -
     libpthread           POSIX-Threads-Lib         REQUIRED        -               2.19            OK         -
     python-dbus          Python-DBUS               REQUIRED        0.80.0          1.2.0           OK         -
     python-devel         Python-SDK                REQUIRED        2.2             2.7.6           OK         -
     pyqt4                Python-Qt4                REQUIRED        4.0             4.10.4          OK         -
     cups-devel           CUPS-SDK                  REQUIRED        -               1.7.2           OK         -
     sane-devel           SANE-SDK                  REQUIRED        -               1.0.23          OK         -
     libusb               USB-Lib                   REQUIRED        -               1.0             OK         -
     sane                 Scan-Lib                  REQUIRED        -               1.0.23          OK         -
     cups-image           CUPS-Image-Lib            REQUIRED        -               1.7.2           OK         -
     libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9           5.7.2           OK         -
     python-xml           Python-XML-Lib            REQUIRED        -               2.1.0           OK         -
     python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -
    |  Compile Time Dependencies |
     gcc                  gcc-Compiler              REQUIRED        -               4.8.2           OK         -
     libtool              Build-tools               REQUIRED        -               2.4.2           OK         -
     make                 GNU-Build-tools           REQUIRED        3.0             3.81            OK         -
    |  Python Extentions |
     cupsext              CUPS-Extension            REQUIRED        -               3.14.10         OK         -
     pcardext             PhotoCard-Extension       REQUIRED        -               3.14.10         OK         -
     hpmudext             IO-Extension              REQUIRED        -               3.14.10         OK         -
    |  Scan Configuration |
     hpaio                HPLIP-SANE-Backend        REQUIRED        -               3.14.10         OK         'hpaio found in /etc/sane.d/dll.conf'
     scanext              Scan-SANE-Extension       REQUIRED        -               3.14.10         OK         -
    | DISCOVERED SCANNER DEVICES |
    device `hpaio:/net/HP_Officejet_Pro_8620?ip=192.168.1.32' is a Hewlett-Packard HP_Officejet_Pro_8620 all-in-one
    device `hpaio:/net/Officejet_Pro_L7600?ip=192.168.1.31' is a Hewlett-Packard Officejet_Pro_L7600 all-in-one
    | DISCOVERED USB DEVICES |
    No devices found.
    | INSTALLED CUPS PRINTER QUEUES |
    HP_Officejet_Pro_8620
    Type: Printer
    Device URI: hp:/net/HP_Officejet_Pro_8620?ip=192.168.1.32
    PPD: /etc/cups/ppd/HP_Officejet_Pro_8620.ppd
    PPD Description: HP Officejet Pro 8620, hpcups 3.14.10
    Printer status: printer HP_Officejet_Pro_8620 is idle.  enabled since Mon 29 Dec 2014 10:06:03 PM PST
    error: Unable to communicate with device (code=12): hp:/net/HP_Officejet_Pro_8620?ip=192.168.1.32
    error: unable to open channel
    error: Communication status: Failed
    HP_Officejet_Pro_8620_fax
    Type: Fax
    Device URI: hpfax:/net/HP_Officejet_Pro_8620?ip=192.168.1.32
    PPD: /etc/cups/ppd/HP_Officejet_Pro_8620_fax.ppd
    PPD Description: HP Fax4 hpcups
    Printer Backend /usr/lib/cups/backend/hpfax does not exist! enabled since Mon 29 Dec 2014 10:06:03 PM PST
    error: Unable to communicate with device (code=12): hpfax:/net/HP_Officejet_Pro_8620?ip=192.168.1.32
    error: unable to open channel
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    Officejet_Pro_L7600_2
    Type: Printer
    Device URI: hp:/net/Officejet_Pro_L7600?ip=192.168.1.31
    PPD: /etc/cups/ppd/Officejet_Pro_L7600_2.ppd
    PPD Description: HP Officejet Pro l7600, hpcups 3.14.3
    Printer Backend /usr/lib/cups/backend/hp does not exist!ince Sun 28 Dec 2014 10:55:35 AM PST -
    Communication status: Good
    Officejet_Pro_L7600_fax_2
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    Device URI: hpfax:/net/Officejet_Pro_L7600?ip=192.168.1.31
    PPD: /etc/cups/ppd/Officejet_Pro_L7600_fax_2.ppd
    PPD Description: HP Fax hpcups
    Printer Backend /usr/lib/cups/backend/hpfax does not exist!since Mon 10 Nov 2014 10:22:10 AM PST -
    Communication status: Good
    | PERMISSION |
    Checking Permissions....
    Permissions are correct.
    Checking for Configured Queues....
    Queue(s) configured correctly using HPLIP.
    Checking for HP Properitery Plugin's....
    No plug-in printers are configured.
    Checking for Printer Status....
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    error: 'HP_Officejet_Pro_8620' Printer is either Powered-OFF or Failed to communicate.
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    Diagnose completed...

    Syslog......
    Dec 30 11:02:20 stargate hp-systray: io/hpmud/jd.c 93: unable to read device-id
    Dec 30 11:02:20 stargate hp-systray: [29791]: error: Unable to communicate with device (code=12): hpfax:/net/HP_Officejet_Pro_8620?ip=192.168.1.32
    Dec 30 11:02:20 stargate hp-systray: hp-systray(hpdio)[29793]: error: Device not found
    Dec 30 11:02:24 stargate hp-systray: io/hpmud/jd.c 93: unable to read device-id
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  • Cannot connect 8500a to wireless network

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    Do you have MAC filtering enabled?  The printer will not like it plus it is not in the least a security measure.  I recommend disabling MAC filtering and just set the encryption to WPA2 with a strong, 13+ character, passphrase.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Cannot connect to the secure network but can to the guest network

    I have three computers in my home, all Apple. One is an iMac with 10.5 installed, another is a powerbook g4 17" with 10.5 installed and the third is an old titanium powerbook g4 15" with 10.4 installed. All of them have the newest versions of software.
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  • I cannot connect to printer with bluetooth with i phone office jet 150

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    Hi,
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    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04127987&lc=en&cc=us&dlc=en&product=4231413
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Cannot connect HP printer

    Hi
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    Its a wireless printer,right?
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    ♥'s TECHNICAL

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