Cannot enter serial number- PSE 10.

On install of PSE 10, the serial number field would not accept the serial number.  It took 3 digits - not more.  So I installed it as a trial version, thinking I could enter the serial number after install.  Not so, the field would not accept 1 character.  What do I do with this situation?  By the way, this is a Costco version of PSE 10... I had PSE 9 on my computer before installing the trialversion of 10.

Which operating system are you using?

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