Cannot load model on E&A

Hello SAP team,
I am having a problem while i am loading the model on E&A screen.
Problem occurs both in test and live servers.
We have tested our LinkID's and we have a problem with a LinkID SSM_CB_EA. Please see the detailed log below.
Our system environment:
Windows
SSM 10 SP6
Thanks in advance.
LSS> trace errors 'wfmde_errors_SISECAMSSMPBI.trc' over
LSS>
LSS> ... WFMDE_SETUP.PRO FOR ORACLE
LSS>
LSS> output REVIEW_LOAD;SISECAMSSMPBI over
LSS> echo LOADSTARTED
LOADSTARTED
LSS> output off
LSS>
LSS> checkpoint update
LSS> checkpoint freeze
LSS>
LSS> set control WFMDELINK SSM_CB_EA
LSS>
LSS> access lslink
LSLink> connect SSM_CB_EA
Could not load libclntsh.so
libclntsh.so: cannot open shared object file: No such file or directory
LSLink>
LSLink> ... create the LOADALL proc that will run wfmde_load.pro once for each content set
LSLink> begin
> SELECT DISTINCT CPMS_EA_MASTER_ID
> FROM CPMS_EA_DETAIL
> WHERE ID IN
> (
> SELECT DISTINCT CPMS_EA_DETAIL_ID
> FROM CPMS_EA_DATA, CPMS_EA_CUBES
> WHERE CPMS_EA_DATA.CPMS_EA_CUBES_ID = CPMS_EA_CUBES.ID
> AND UPPER(CUBE_NAME) = 'SISECAMSSMPBI'
> )
> end
RFC RETURN: Type E
Id BRAINOLAPAPI
Number -7444688
Message Invalid MDX command with CPMS_EA_MASTER_ID
Log No
Message V1 CPMS_EA_MASTER_ID
Message V2
Message V3
Message V4
Parameter
Row 0
Field
System SBPCLNT400
LSLink>
LSLink> lss create code = "job 'wfmde_load.pro' '" + CPMS_EA_MASTER_ID + "'"
LSLink> output proc LOADALL;PIPADMINDEFAULT
LSLink> peek create nohead nonumb
o Fields currently Selected
ACC004:
No Record Has Been Accessed From the Database.
ACC004:
No Record Has Been Accessed From the Database.
CHE FRE
CHE UPD

My guess (sorry that's all it is) is the line "libclntsh.so: cannot open shared object file: No such file or directory" is the key. This points at a file permissions error or an install problem. It means there is probably nothing wrong with your code.
Cliff

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