CANNOT_READ_PAYLOAD in prodcution ?

Hi Guys,
I get this error sometimes in our production environment for a sysnchronus interface on the sender call Adapter step and with out even making any changes all the other messages will be successfull.
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- <!--  Call Adapter
  -->
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
  <SAP:Category>XIServer</SAP:Category>
  <SAP:Code area="MAPPING">CANNOT_READ_PAYLOAD</SAP:Code>
  <SAP:P1 />
  <SAP:P2 />
  <SAP:P3 />
  <SAP:P4 />
  <SAP:AdditionalText />
  <SAP:Stack>Unable to read payload from the message object</SAP:Stack>
  <SAP:Retry>M</SAP:Retry>
  </SAP:Error>
We have soap adapter on the sender side and can any body explain this behaviour and how can i prevent these type of errrors.
Thanks,
Raj

Hi Guys,
I have synchronus scenrio soap - soap axis and some times the service on the target side is not available and in such cases i dont get the response and there is no payload and i see only the error message. If the customer sends again the message it will go through, we are facing these errors in production and i am looking for different options to handle these situations
1. How to handle the empty payloads in mapping?
2. Is it possible to restart the synchronus messages with the error status "cancelled with errors".
any ideas or suggestions would be really appreciated
Thanks,
Raj

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