Cannot see iPhone on network

I have a new iPhone5 and a year old MBA. The MBA was just recently upgraded to Mountain Lion 10.8.2 (the latest).
When I use the MBA network utility to try and ping my iPhone (which is on my home wifi network) ... it isnt visible. The iPhone connects to the network fine. The MBA is connected to the network. The reason I am trying to resolve this is that the eWallet application doesnt want to synch and it seems to be because the desktop app cannot 'see' the iPhone app.
Any ideas on why the iPhone is invisible? BTW, I have confirmed it is on the network as I can see it using the Linksys E2000 web admin tool.

Ilium has some tips here that may help:
http://www.iliumsoft.com/support/article/AA-01649/0
http://www.iliumsoft.com/support/article/AA-01657/0
If they don't, I'd suggest contacting their technical support.
Regards.

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