Cannot Update iPod, no connection to internet error

I am getting an error that says:
"iTunes could not contact the iPod software update server because you are not connected to the Internet.
Make sure your Internet connection is active and try again."
Now, I know that my interent connection is working, or else this message would not be posted here. IS there some way around this?

FOR WINDOWS:
Connect ipod if tunes opens close it LEAVE IPOD HOOKED UP ! control alt delete in processes RIGHT CLICK AND END ipodservice.exe,then open start and click run and put this in "c:\PROGRAM FILES\iPOD\BIN\iPODSERVICE.EXE" /service
Leaving the ipod HOOKED UP NOW REBOOT LEAVE IPOD HOOKED UP may take a few minuets be patient...when rebooting is done itunes should open and recognize your ipod ...This worked for my new 80gig ipod just purchased 2 days ago and pluged in ipod it formatted to windows ok but itunes would not update ...This info is from jeremy in ohio tech support for apple he is good (seems to know what he is talking about ), first 2 tech's i talked to were useless . Now ipod is auto updated very happy auto dnloaded music to new ipod (6,787) songs and all is ok ...This is not a fix for scratchy audio this is making ipod able to read your ipod by shutting off ipod service then rebulding it (restarting ) and worked fine for me ...If not sure go ahead and call tech support on this fix for updating ....Thanks all Good luck..

Similar Messages

Cannot update iPod to 1.2.1 (error 48)

I'm trying to turn my Mac formatted iPod into a PC formatted iPod. (to sell it to a friend) To do that it says I have to update to 1.2.1. (currently it is 1.1) The file is 6.2 MB. When I finish downloading the file, it gives me an error 48 ad that I have to download it all again which on my dial up takes about an hour.
I want to just download it from a website instead of through itunes cos then at least I can keep the download!
Any ideas?
Thanks,
Crazy

"iTunes could not connect to the iPod update server because you are not connected to the internet.
Make sure your internet connection is active and try again."
perhaps try the technique from the following post:
Kirk1701: Re: ipod wont update - "you are not connected to the internet"

Cannot update ipod-unknown error occured(-50)

I downloaded a movie to my ipod using nero 7.0 without difficulty,accidently deleted it and now when I try to redo I get "cannot update ipod,unknown error occured (-50), disk could not be read or written to. It won't even let me reload the ipod. still shows error. P.S. I've tried the 5 R's

This is the only thing I can find on apples actual website about an error (-50)
http://docs.info.apple.com/article.html?artnum=93447
But im not sure if that applies to your problem, you can check it out though.
Have you gotten any of your songs from limewire? I've seen some posts on another website about this error maybe having something to do with songs from limewire.
Macbook Mac OS X (10.4.7) iPod Video 5th Gen (30Gb), iPod w/Color Display

ITunes 12.0.1.26 update will not connect to internet, despite no connection problem on my PC?

After upgrading to 12.0.1.26, podcasts won't update and cannot access iTunes Store. Get a message that I cannot access as not connected to internet. There is no problem with my connection. I've rebooted, delete & reloaded etc., still not working. Nothing in the Help section is helping.

Looks like I have fixed the problem by uninstalling then reinstalling the Norton Antivirus software. Thanks again iTunes for another pointless update that wasted hours of my time in trying to get it to work properly.

Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd , Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd

Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd & 3rd Gen) Get error trying to update ipod touch - "Update itunes to latest version" In itunes, select update and receive msg "itunes is up to date" Ver 9.2

The lateset upadstes require Itunes 10.1+ which require Mac OS 10.5.8+

Apple os x 10.7 server "not connected to internet" error when trying to download "essentials" through working wifi internet connection?

Lion and Server downloaded fine, but Server wants additional "essential files" .
I try to load these but I get "not connected to internet" error message despite working wifi internet connection?
How to proceed (connection is good, firewall off,??)

answer at https://discussions.apple.com/thread/3189925?tstart=90

Cannot update ipod software from version 1.0.2 to 1.0.3

I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

HT4623 My iPad will not update, says not connected to Internet, but I am browsing support online.

my iPad will not update, says not connected to Internet, but I am browsing support online on this same iPad?

Can you update via itunes on computer?

Cannot update iPod 5G, error message appears.

When I try to update my 30GB iPod, it always displays an error message saying, "The iPod cannot be updated. An unknown error occured (1417)."
Does anybody know what this means and how to solve it?

Some people have had success trying the fix mentioned here.
Error 1417/1418.
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed?

Cannot update iPod to 2.0 due to "unknown error (1417)"

Help! I cannot update my iPod (5th Generation). I keep getting a message that says it cannot be updated due to "unknown error (1417)"

some folks have been having some success with getting past the 1417s by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Cannot update ipod touch? error -1

I have had this ipod touch for several years but didnt use it. My sister had it up and running but used her computer and now I cannot update my ipod it comes as cannot restore my ipod unknown error -1? I am wondering if there is anything that I can do?
Thanks

Try on another computer
Also see:
iOS: If you can't back up or restore from a backup in iTunes
Then see:
-1 error
-1 error too
If still problem that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Cannot update iPod touch 4g after my laptop has been reimaged. I also cannot transfer any photos from ipod to mac - iphoto won't open. Tells me I need to update it then says that my software is up to date. ARGH!!!

My 10 year old son has a ton of photos on his ipod that I cannot risk losing (they are of our pet bunny that recently died). Help?
I cannot update his ipod software either. I got all the way to the last part of the process and "Unknown error" (6) popped up. ARGH!!!

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Software Update can't connect to server -- error

I have Tiger 10.4.7 on a 600mH white G3 dual USB iBook. When I try to use the SoftwareUpdate function off the Apple Menu to check for any updates to Tiger, the "checking for new software" window starts up all right but immediately the error message window appears with "Software Update can't connect to the update server."
I'm otherwise connected to the internet all right and everything is working. I tried trashing the com.apple.softwareupdate.plist file from the Library/Preferences and the user/Library/Preference/ and restarting, but this didn't do it either.
I've had this problem before and it has "become" fixed, but I don't know exactly what sequence does it. Any help, please?
PM9600/233 (OS 8.6); G3 white iBook (10.4.7) Mac OS X (10.4.7)

No, I didn't try creating a new user, in part because once before doing that only made things more complicated and didn't solve any problems.
Software Update simply started working again. No idea why.
However, even after several days, Safari is still reporting that it cannot connect to the server for any URL put in. I've restarted Safari, reset Safari, manually emptied all caches, removed cookies. All very odd!
Firefox is working just fine.

Cannot get MacBook to connect to internet with Airport Extreme

Starting this in a new thread so it doesn't get lost:
I'm having a similar issue as a previous poster. I got the AEBS set up and working on my PC (running XP)--light was green, able to connect to internet. However, when I tried to connect using my MacBook it would not connect. It was telling me "ethernet not connected" and "firewire not connected". Already updated my OS to Snow Leopard. I wanted to switch from my previous wifi connection (belkin--no security code) to the AEBS, but I wound up having to switch back after trying to figure this out for SEVERAL HOURS. All the connections were correct--basically just transferred over the belkin wires to the AEBS--cable modem into the AEBS WAN port and then the other connecting cable into the ethernet ports to connect the modem to the AEBS. Tried switching the cables also--neither worked in getting the wifi connected. Tried rebooting both the cable modem and the AEBS--did not fix the wifi connection issue. I am ready to return this thing if I cannot get this figured out without wasting another 6 hours. After trying to reset everything I then wound up getting an issue where I could not connect at all even though the green light was on and the cable modem's lights were all on and I got an error code: error-6753. Again tried rebooting everything, but still had the same error code. I have unplugged the blasted thing, reset my Belkin so I can at least get back on-line and connect with the MacBook as well. Any suggestions? Not familiar with techie language.
UPDATE--just looked on the MacBook again to see how the belkin is connected. It says "airport connected", "ethernet not connected", "firewire not connected": same as when I had the AEBS set up. Airport connected was indicated with the AEBS also. Able to connect with the belkin, but not the AEBS on the MacBook. HELP

Thanks for the clarification.
You know that you need to reset the cable modem whenever you change the device that it is connected to, correct? Push the reset button, power off the modem, (and pull the battery if it's easily accessible). The power down can be a few minutes to 30-60 depending on your provider. It's always better to leave the modem powered down longer rather than shorter if you're not sure how fast the equipment at your ISP will reset back at their offices.
You're probably tired of resetting the AirPort Extreme, but I would recommend a factory default reset to clear everything out and start fresh.
Power off the AirPort Extreme (AEBS)
Hold in the reset button and keep holding it in while you plug the power back into the AEBS
Keep holding the reset button until you see the amber light blink more quickly, hold another second or two when you see this, and then release.
Connect the ethernet cable from the modem to the WAN (circle icon) port on the AEBS. I also suggest that you temporarily connect another ethernet cable from your Mac to one of the LAN <-> ports until you have the device configured.
Open AirPort Utility and click Continue to follow the guided setup. On the 3rd or 4th window, you'll be asked how you want to configure the device. Choose the "Create a wireless network" option and continue to follow the setup until you Update the AEBS. You should have a green light in 20-30 seconds.
For now, keep the ethernet cable connected from the LAN port to your computer and open your browser to check and see if you can get an internet connection. If so, then disconnect the ethernet cable and click the AirPort icon at the top of the screen to see if you can locate the name of wireless network you created and log on.
Please post back on your progress or questions.

"Cannot update iPod because the selected playlists no longer exist"

That is an error message I'm now getting. My iPod is erased but iTunes works fine. How do I fix this? (I've already restored all settings, updated, software, etc.)
HP Windows XP

" When I try to put it back it says "Songs on the iPod cannot update because all of the playlists selected for
syncing no longer exist"."
http://discussions.apple.com/thread.jspa?messageID=607312&#607312

Cannot Update iPod, no connection to internet error

Similar Messages

Maybe you are looking for