Cant email support

After signing in to contact Nokia, I cant send my email as the page asks you to select language but gives you no options to select, thereby stopping you from sending the email. So I am resorting to posting here.
I purchased 2 Nokia N9's as I thought my partner and I having the same phone would make life easy for updates, operating each others fones, sharing info etc. No regrets there. We both love the phones and the operating system. 
The actual problem I wanted to report via email is that when setting up a new N9 there are several options to choose from as territory. I am based in Fiji and cant seem to choose NZ so want to set it as Australia but because the screen is so sensitive, when swiping it selected and set a middle eastern country. It seems I can now not reset it, and this is an issue as the ovi store will only go to that region.  Is there any way you can reset it, or it may require you to change the program to allow changes.
As I said above, we have 2 and 1 phone is set up with Australia, having learnt to be very careful when swiping during the selection phase. 
With iTunes you can change country, but if you purchase credit in one you cant change until the credit is used up, I find this handy as I purchase credit (via recharge cards)  while travelling so it doesnt impact on where the credit is purchased. This may be something to consider. 
Solved!
Go to Solution.

@fijifred
Provided that you backup first, you could always use the "Clear device" function to return it to "Out of box" state by carrying out the following:-
Open “Settings”
Tap “Reset”
Choose “Clear device”
Tap “Yes” to confirm the process.
Happy to have helped forum with a Support Ratio = 42.5

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