Captivate 4 audio editor not functioning

I've noticed lots of audio issues for Captivate 4 on the user
forums (many of which I've also had), but here's one I haven't seen
yet. I've managed to get the audio import and text-to-speech
features functioning correctly on my Vista 64-bit machine, but now
when I try to edit any of the audio files in my library using
Right-click > Edit in Captivate or the Edit button in the Slide
Properties > Audio dialog, the audio editor doesn't appear.
I am running Captivate 4 in administrator mode.
Another issue that I'm sure is related is I can't manipulate
the timing of the Closed Captioning. If I have four separate notes
on a slide, the last note displays in the Closed Caption window
during playback for the duration of the slide. Using the Closed
Captioning dialog doesn't help ... I can't preview the audio file,
and therefore I can't manually add captions at different points
during audio playback. This applies to both text-to-speech audio
files and imported audio files. Haven't tried yet with recorded
audio.
A little background: in order to import or generate audio at
all, I had to run the regsvr32 NSAudio.dll fix mentioned elsewhere
in the forum. This worked on my Vista machine (though not on my XP
machine after repeated tries).
In the forums and in my communications with Adobe staff I
haven't been able to find any rhyme or reason for the different
audio issues, and why the NSAudio.dll fix works in some cases and
not in others. Adobe Captivate team, can we get a patch or a
knowledge base article that addresses these issues??
Please???

Hi there
While the blog title mentions Windows XP, others have reported success by following what is outlined on Vista machines. Please give that a try.
Click here to read the post
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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