Captivate 8 installer can't sign in

I am trying to install Captivate 8 on Windows 7 64 bit. Installer hangs at the sign in step. It tells me to connect to the Internet and retry. Obviously I'm connected, else I wouldn't be able to post here.
Any suggestions / fixes are welcome of course, even if it's just to point out the obvious thing I'm missing.
M

Mikekelley if you are facing difficulties signing in then there maybe a connection failure between your computer and the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve this error.

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I have two different iCloud accounts. I can't sign into photo stream with my personal account and have tried deleting from my iPhone first, then the MacBook Pro. Still won't let me sign in with the personal account. Please help.

I have two different iCloud accounts - business and personal. I can't sign into Photo Stream with my personal account because it says my business account is my primary account. They are separate but equal accounts. I have tried deleting the iCloud account from my iPhone, then my MacBook Pro and signing in again on both devices. The iPhone says that my primary account ismy personal account (which is good) but my MacBook Pro still will not sign into that account so I can use Photo Stream.
Any suggestions? This iCloud stuff is getting annoying.

you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Problem reading Captivate 6 installation DVD on Vista

I just received my copy of Captivate 6 on a DVD for Windows. I would like to install Captivate 6 on a PC running Windows Vista 64 bit service pack 2.
My DVD drive cannot open the installation DVD to even start the installation. Is there a way I can install Captivate 6 on my system?
PS-I already paid for this copy of Captivate 6.

Well, this is a mystery. After asking the question, I downloaded and installed the trial version and then used the product code from the purchased version to obtain a serial number. This worked.
I also tried out the install DVD on another computer with Windows 7, and it started to autorun as expected.
I then came back to my Vista PC, inserted an old Acrobat installation DVD, which started to autorun as expected. I removed the Acrobat installation DVD and inserted the new Captivate 6 installation DVD, and magically it started to autorun this time.
It must have been my optical drive, but I don't know why it read the DVD this time and not the others. (Never got any error messages. The computer just didn't read any data on the drive and was still looking for media to be inserted. Maybe something is a little misaligned??)
At any rate, problem solved and the software is installed and registered. Thanks for your response.

IE 9 - can't sign in to ebay (every other site works fine, as before)

I can't sign in to ebay from my main computer; I can get to the main ebay website (www.ebay.com) and I can get to sign-in page, but when I enter my user ID and password, ebay displays an error page and returns immediately
to the sign-in page. The error page flashes by so quickly I can't read it, although I have tried probably 30 times or so to catch enough of the words to determine at least the subject of the problem. I've cleaned out the cache, including all cookies; I've
added several ebay pages to trusted sites, I've tried it with security levels set on lowest setting, and checked everything I know and still no results. I've also contacted ebay and done everything they suggested (which was actually very little), still with
no success. Ebay is not listed as a blocked site.
We have a laptop which accesses from our home WIFI network, and on it I am able to sign in just fine. Also, with Mozilla Firefox I am able to sign in just fine. So there is some small setting on my main computer that is preventing me from signing in. I've
searched all of the Tools - Internet Options tabs and settings, and can't find out what may be preventing my access. Pop-up blockers are off, both in IE9, Google, etc.
Every other website I've visited since this began happening works fine. The problem began when I downloaded the latest updates from Windows Update about 3 or 4 days ago. My IE9 is completely up to date, I use Windows 7 and ESET security software. Nothing
has changed in my software or in how I access ebay except for the latest Windows updates. Please advise; thank you.

Hi,
Tools>Internet Options>Security tab, click "Reset all zones to default"
Trusted Sites icon, 'Sites' button... remove Ebay from your Trusted Sites list..... websites work just as well in the (default) Internet Zone.
Create separate windows accounts for each user that shares your computer, so that nothing is changed on your windows account without your knowledge.
For the best security open Ebay with InPrivate browsing.
Ebay won't login properly if you have their site in the Trusted Sites list in IE because there is a security setting to prevent navigation to zones of lower integrity.... Ebay use a sub-domain to validate your credentials and have a number of different global
websites with different domains.
For consumer help with IE select the Help>Online Support menu from IE and follow the links for your windows and IE versions.
this forum is for Questions regarding Internet Explorer 8, 9 (and 10 Release Preview) for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers
or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us
Rob^_^

Can't sign into or out of Creative Cloud

About a month ago I downloaded the free trial of Photoshop with Creative Cloud. Some days ago, I bought a subscription for Photoshop. When I open Photoshop, I keep getting the small screen, telling me, my free trial is running out soon. I if try to license the software, I'm asked for a serial number, which was not provided with my purchase. I as well can't sign in or out of Creative Cloud. When I open Creative Cloud, I just get a blank screen. Is that because Photoshop can first be activated, when the free trial is running out?

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

Changed user name and now can't sign in -HELP!

I just wanted to change my user name, so I went to accounts and just changed that, not the password or anything else...I restarted my computer and now I can't sign in with the new OR the old...what can I do?

I followed these steps:
Resetting the original administrator account password
Follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account (of several) needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, the original administrator user may reset the passwords of other administrator accounts using the steps described above.
Start up from a Mac OS X Install CD (one whose version is closest the the version of Mac OS X installed). You should first disable Open Firmware password protection, if it is enabled. Hold the C key as the computer starts.
Choose Reset Password from the Installer menu (or Utilities menu in Mac OS X 10.4 Tiger). Tip: If you don't see this menu or menu choice, you're probably not started from the CD yet.
Select your Mac OS X hard disk volume.
Set the user name of your original administrator account.
Important: Do not select "System Administrator (root)". This is actually a reference to the root user. Do not confuse it with a normal administrator account.
Enter a new password.
Click Save.

TS1389 i have been authorized for 5 computer including this one but i can't sign into my account

Hi, please help me iI don't have access to the other 4 computers & this being the 5th one yet I can't sign in, what do I do now? Will I lose all my music, & tv show's that I have paid for, also my picture's? thank u?

Hi Benita,
In order to understand the issue more deeply, I would like to clarify the following questions:
Which version of Office did you purchase?
By "When I try to sign in anywhere else", do you mean you're trying to activate other Office installations with the same account?
It will be great if you can provide the complete error message here, so that it will be easy for us to help you.
Please note that if your Office suite is Office Home & Student 2013,
Office Home & Business 2013, or Office Professional 2013, then you can only use Office on 1 PC, not 5 PCs.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Can't sign in to adsense, no enable/disable cookies option in tools

I can't sign in to adsense, and one troubleshooting suggestion was to make sure cookies are enabled. Went too tools-options-privacy and the cookie section has no option to enable or disable cookies. Cookies seem to be enabled, but how do I know? I could sign in to adsense fine before this last update.

Seems to be an issue with AAM. You might try uninstalling AAM and re-installing the most updated version. Lets try the below suggestions:
> Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
> Extract and run it.
> Select "e" for English.
> Hit "Y" for Yes if asked.
> Select Option 3 for Creative Cloud.
> Then select Option 1 for Creative Cloud Installer.
> Download and Install the latest version of Adobe Application Manager from the below link :
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
> Try to install the update now and check.
>If error still persists, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
Win: C:\Program Files (x86)\Common Files\Adobe\
> Install AAM again and try to launch.

Can't sign into CC

Help! I've been over everything I can find about this problem and nothing is helping. I can't sign into CC, it's just an endless sign-in loop!?!!

You can try this :
Please rename OOBE to OOBEE.OLD Folder from the following location
location in Window C:\Program Files (x86)\Common Files\Adobe
location in Mac: library>.application support>>Adobe>> OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
As the above discusson also mentions renamimg, Please disable the firewall of the system & network & then retry.
You can also refer this link for more input: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html
Re: Unable to sign in to Adobe CC desktop app. Gives message"You've been signed out" please sign in t

How Can I Sign The Adobe Reader X User Agreement?

When I try to print documents, the reader 10 user agreement comes on, with the accept below the taskbar. It does not respond when the cursor is over it.

I opened up the EULA in the C drive, put it on low pixellation via properties and signed it then. Thank you for your prompt attention to my difficulty. Take care. -Steve
Date: Thu, 10 May 2012 15:09:46 -0600
From: [email protected]
To: [email protected]
Subject: How Can I Sign The Adobe Reader X User Agreement?
    Re: How Can I Sign The Adobe Reader X User Agreement?
    created by Sabian Zildjian in Acrobat Installation & Update Issues - View the full discussion
Are you doing this in the web browser? If so, have you ever launched Adobe Reader as a standalone application? If so, then you should have had the opportunity to accept the EULA.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4395288#4395288
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4395288#4395288. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

I can not sign in via my desktop to update Lr

I can not sign in via my desktop to update Lr

Method 1. Reset Windows 7 Password with Reset Disk
If you have created a password reset disk on your Windows 7 computer you can follow the steps below to reset the password:
1. In Windows 7 log on screen, you can see "Reset password" below the password dialogue box. Click it to start the reset process.
password incorrect
2. In the pop up Windows 7 Password Reset Wizard, click "Next" to continue.
reset disk
3. Insert the password reset disk to the computer, select it and click "Next".
reset windows 7 password
4. Now you are in "Reset the User Account Password" screen. Type the new password and password hint there. Then click "Next".
windows 7 password key disk
5. Click "Finish" to close the password reset wizard.
Method 2. Using Windows 7 User Password Reset Software
If there is no reset disk available, don't worry! Windows 7 Password Reset allows you to create a password reset disk and bypass locked computer. Here is the detailed tutorial.
Step 1. Create a Password Reset Disk:
Download Windows 7 Password Reset (tinyurl.com/kw73gum) and install it in any available computer. Insert a blank CD/DVD or USB drive to the computer. Launch the program, select CD/DVD or USB device, then click "Burn" button to start creating.
how to reset windows 7 password
Step 2. Boot Up Locked Computer from Created CD/DVD or USB Drive:
Insert created CD/DVD or USB Drive to the locked computer and change the BIOS setting to boot from CD/DVD-ROM or USB Drive.
Step 3. Reset User Password in Windows 7
1. Windows 7 Password Resetter will run automatically. Select Windows 7 installation and "Reset your password" option. Then click "Next".
windows 7 user password reset
2. Highlight the user account and "Remove the password", then click "Next" to erase forgotten password,
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3. Your password will be set to blank one at a time. When that finished, click "Reboot" to restart the computer and logon PC with no password.

When trying to sign in to iCloud from my PC I get the message "You can't sign in because of a server error"

When trying to sign in to iCloud from my PC I get the message "You can't sign in because of a server error".
This happens on both my Lap Top and Desk Top computers both running Windows 7.

I also have the same problem. I've tried all fixes listed in other forums and nothing works. Running windows Vista 32 bit. Any working solutions yet? Tried every solution listed for the cmd prompt. Turned off antivirus and spyware. Rebooting about 100 times. Nothing works.

What if you can't sign in to your order from Apple Store?

I can't sign in to Apple Store with my Apple ID; I can sign in everywhere else except there.
I have a $1,151.00 order pending, and it's shown there when I enter order number, but then to make changes or correct the address (and many other things) it asks you to enter with your Apple ID. I try this but my order is not shown there.
And of course there's absolutely no email address where you can send questions for such a problem; in fact, there's not even a forum for Apple Store where you can POST a question like the one I'm posting here. (I just posted it here, in desperation, because it's iPads that are part of my order; no where else to ask such a question !!!)
Does anyone know what I could do? I cannot call the phone number because I'm out of the country. I have to do everything via email and forum postings.
Thanks.

Is there some family member in the stores that can call for you?
Have you emailed Apple to see if they'd research it for you?
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Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

Captivate 8 installer can't sign in

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