Capturing Counter Readings for Usage Based Contracts
Hi,
I need clarification regarding capturing the Counter Readings for Usage Based Contracts. Which is it better to capture Counter Readings..in Service Contracts module or in Install Base ?.
I am new to Usage Based Contracts and need to understand this.
Gurus, Appreciate your quick responses.
Thanks,
Sid
Hi All,
Has anyone used the API's for capturing the counter readings.
As far as I know, we need to use the public APIs of CS_CTR_CAPTURE_READING_PUB in the following sequence:
CS_CTR_CAPTURE_READING_PUB.PRE_CAPTURE_COUNTER_READING--retrieve the counter_group_log_id and pass it to the next api
CS_CTR_CAPTURE_READING_PUB.CAPTURE_COUNTER_READING and then call the API
CS_CTR_CAPTURE_READING_PUB.POST_CAPTURE_COUNTER_READING.
Has anyone used the API CS_CTR_CAPTURE_READING_PUB.PRE_CAPTURE_COUNTER_READING?
I want to know what values are passed into the record type CTR_GRP_LOG_Rec_Type.
Can anyone tell me what has to be passed, please?
Thanks!
Similar Messages
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Hi all,
can any one tel me the best practise for usage based contract
and demo, how to create it like web blog.
Please help me on this.
Thanks,
PriyaHi Pete,
Thanks for you input.
We are recrding the daily readings in Measuring points of the Equipment. At the end of the month, I could get the Total value of each Components.
My idea is to
1. Create a Sales order w.r.t to the Contract --> copy all the line item with rate per unit or hour
2. User has to enter (manually) quantity of each parameter
3.System will calculate the amount for each parameter ( Qty X Rate per unit / hour)
(Rate (condition value) of 3rd parameter (Stoppage die to supplier) is negative (-200))
Is it right the right way of approaching this requirement? Is there any other possibilities available in SAP?
Thanks,
Babu.K -
Settings for performance based maintenance plan
Hi experts,
Incase of hour or Km dependent performance base plan, how we can fix the reading (In hours or Km) limit or period of order generation? what is the impact of annual estimate? Please give me an example with all readings.
Regards,When you create a plan with a counter (Associate a measurement point of counter type to the same), then you would be able to specify at what intervals (Counter readings for this measurement point), the call object associated to the Maintenance plan should be generated.
The actual call date for this maintenance plan however depends on the "Annual estimate " for the measurement point counter and also the actual counter readings captured for the measurement point
For ex: Annual estimate maintained for the Point : 12,000 Miles .Maintenance for this equipment should be triggered for every 1000 Miles (This should be the counter interval maintained for the Maintenance plan). Based on the above the maintenance plan would generated a call every one month (Annual estimate / period).As an example, when this Maintenance plan is scheduled for 1 yr, then 12 maintenance calls will be generated one each for every month. The actual and scheduled dates for the call depends on the various other scheduling parameters maintained for the Plan.
Its critical for any counter based maintenance plan that the counter reading is Captured , Through measurement documents regularly, EVEN IF THERE IS NO CHANGE TO THE COUNTER READING, Otherwise, the system generates call objects (for example, maintenance orders) based on the estimated annual performance entered for the counter, even though the counter reading has not in reality been reached.
for ex: owing to a vehicle breakdown/ repair if the vehicle has been in repair shop for a month,To avoid a maintenance order being created before it is needed, you maintain the new total counter reading in the system regularly over the period of the month. You then reschedule the maintenance plan using IP30, and the call date is recalculated based on the updated counter reading. In this case, the call date would be later.
[Detailed SAP Help|http://help.sap.com/erp2005_ehp_04/helpdata/en/3c/abbcf6413911d1893d0000e8323c4f/frameset.htm].
Regards
Narasimhan -
Count the SR's based on Each Contract
hi,
hi i want to count the SR's Based on the each Contract
below the xml
<SrReportVO>
<SrReportVORow>
<Srnumber>40734</Srnumber>
<Customername>Business World</Customername>
<Customerid>4429</Customerid>
<Contract>21983</Contract>
<Count1>1</Count1>
<Contactname>Ms. Amy Miller</Contactname>
<Contactphone>1-800-5558355</Contactphone>
<Srdate>24.10.2009</Srdate>
<Srstatus>Working</Srstatus>
<Sritemname>Sentinel Standard Desktop TPD</Sritemname>
<Actualcustomer>None</Actualcustomer>
<Srseverity>High</Srseverity>
<Srowner>Jackson, Mr. Mike</Srowner>
<Srsummary>test</Srsummary>
<Srincidentaddr>,</Srincidentaddr>
<Cnt>1</Cnt>
<Srmonth>Oct</Srmonth>
<Servicerequesttype>TNT TAC Service Request</Servicerequesttype>
<Contractstatus> </Contractstatus>
<Contractdescription> </Contractdescription>
<Updatedate>2009-10-24 17:53:56.0</Updatedate>
<Installaddress>,,,</Installaddress>
</SrReportVORow>
<SrReportVORow>
<Srnumber>40346</Srnumber>
<Customername>Business World</Customername>
<Customerid>4429</Customerid>
<Contract>21279</Contract>
<Count1>1</Count1>
<Contactname>Ms. Amy Miller</Contactname>
<Contactphone>1-800-5558355</Contactphone>
<Srdate>08.10.2009</Srdate>
<Srstatus>Working</Srstatus>
<Sritemname>Sentinel Standard Desktop TPD</Sritemname>
<Actualcustomer>None</Actualcustomer>
<Srseverity>High</Srseverity>
<Srowner>Stock, Ms. Pat</Srowner>
<Srsummary>test</Srsummary>
<Srincidentaddr>,</Srincidentaddr>
<Cnt>1</Cnt>
<Srmonth>Oct</Srmonth>
<Servicerequesttype>TNT TAC Service Request</Servicerequesttype>
<Contractstatus> </Contractstatus>
<Contractdescription> </Contractdescription>
<Updatedate>2009-10-24 18:11:18.0</Updatedate>
<Installaddress>,,,</Installaddress>
</SrReportVORow>
</SrReportVO>
i have different table for the above xml and i want in table like below
contract count of SR's
<Contract Number> <Count of SR's>
<Contract Number> <Count of SR's>
<Contract Number> <Count of SR's>the contract is the parameter comes from VO
i have implemented your code its working fine but one thing it also show count of sr by contract with o rows
as
contract count(sr)
1234 1
45454 3
87870 0
7970 0
88787 0
<?for-each-group:/SrReportVO/SrReportVORow;Contract?>
<?Contract?> <?count(Contract)?>
<?end for-each?>i don't to show the rows with sr as count 0
is that possible -
Usage Based Optimization Wizard not finding Queries for Selected Measure Group (2008)
I have configured my analysis services server to capture queries in an OLAP Query Log table. The connection string points to a table on a SQL Server relational database. I have verified that the dbo.OlapQueryLog table was created. I have set it to
capture every 5th query. The table has been collecting query statistics for several hours. I opened my model in BIDS, clicked on the cube and opened the Aggregations tab. I click on the measure group partition and select the Usage Based Optimization
button. The wizard opens up and I click next. In the "Specify Query Criteria" dialog, there is a warning that there "are no queries in the log for the selected measure group". The problem is that there are queries but the UBO
Wizard doesn't seem to be finding them. Do I need to set a property in the BIDS to point to the location of the query log file in the relational database?
davidg12Hi David,
Is your SSAS database name and ID are same? We came across same kind of issue while ago. We initially created our database with one name and later renamed the database.
The database name and ID should be same in order to perform Usage Based Optimization.
To do so,
On the solution explorer the top node is the database.
Right click on that node and click edit database. In the property windown you should be able to see ID. The ID and the name of the database should be the same.
If both are not same, Change the database name to match ID.
Please mark as Answer if this helps!
Rajasekhar. -
how to get counter readings and associate price to these readings
If I am not wrong, we cannot set the Usage item as IB-trackable; as Usage Item type and IB trackable are mutually exclusive. That is correct.
When we cannot set this, how can view this Usage item in Install Base application, to add/edit the counter readings.The process is
1. Create IB trackable item
2. Create Usage Item
3. Create a counter group
4. Assign the counter group to IB trackable item
5. Create Counters
6. Assign usage item to the counters
7. When you create IB instance, counters will get autoinstantiated. You can add additional counters manually also.
8. Now you create service contract with usage line type
9. In the subline section, you will find all the instances that belong party(ies) who have this usage item associated. Whatever counter values you are associating aginst this counter (which has usage item assigned), they will be used in contract billing.
Thanks
Nagamohan -
Recommended storage for Network-based accounts?
Hello everyone. Sorry in advance for all the following information, but I want to thorough in hopes of allowing you to offer better input. I'm using an Xserve 2 x 2.8 Ghz. Quad Xeon (Mac OS X Server 10.6.6) with 22 GBs RAM and 6 GB NIC LACP bond to our backbone switch. This switch feeds three labs, each with their own gigabit switch, with a total of approximately 50 iMacs combined. All iMacs are connected via gigabit ethernet. All user accounts are network-based, bound to the Xserve via OD via AFP. I have WGM folder-redirects to keep the user caches folder and some of the Adobe stuff off the network for better performance. Primary software is the Adobe Creative Suite Premium CS5 throughout; with one lab using Final Cut Express & Pro and Adobe After Effects. This lab has local partitions for the high I/O requirements of video editing (so I'm not looking to sustain multiple HD streams over the network. etc.). I installed an 8TB OWC Mercury Rack Pro (external hardware RAID enclosure) with an Oxford 936 chipset this past summer, which is currently configured as RAID 5 and connected to the Xserve via a NewerTech 6GB-capable SATA host card (also provided by OWC). All of our network home directories are on the OWC Mercury Rack Pro. We also upgraded two of our three labs with brand new 27" Intel i5 iMacs this past summer. Lastly, I upgraded the Xserve to Snow Leopard also this past summer.
The Problem:
Since the upgrades this past summer (Snow Leopard Server, OWC Mercury Rack Pro, new iMacs), network account performance is notably more sluggish (log-in, opening apps, etc.) compared to before the upgrades (Xserve was running Server 10.5.8, labs had Mac Mini systems with gigabit running Mac OS X 10.5.8 and Adobe CS4). My network accounts were on an eSATA Rocstor ArticRoc RAID 5 unit previously, connected to the Xserve via an older Sonnet Tempo-X SATA card (which was PCI-X, not PCI-Express).
Turns out the new iMacs don't support jumbo frames (yikes!), but notwithstanding that issue, it appears like the new Mercury Rack Pro might not be performing well under load. I've done some testing using OWC's provided QuickBench software. I logged into 3 iMacs using a local admin account, mounted three separate home directories from the Xserve and started testing performance simultaneously (to simulate multiple user access). The iMacs were next to each other, so my tests were started about 1 second apart, but were otherwise running simultaneously. Here's the results for review:
The tests were performed without file caching enabled, to better gauge the raw storage performance. The results for each test file size are in MB/sec and the 4 result columns in order from left to right are Seq. Read, Seq. Write, Rand. Read, Rand. Write. The averages are totaled at the bottom. Hope this comes through in a readable fashion...
iMac-1 Test:
4 KB 10.499 0.502 10.645 0.087
8 KB 16.351 4.179 15.913 0.143
16 KB 29.35 11.213 28.878 0.213
32 KB 39.703 19.318 40.633 0.251
64 KB 55.519 27.347 51.766 0.335
128 KB 70.823 38.541 63.345 0.414
256 KB 78.946 46.074 70.803 0.383
512 KB 87.872 56.071 77.47 0.325
1024 KB 93.209 60.616 87.667 0.281
Average 53.586 29.318 49.68 0.27
iMac-2 Test:
4 KB 9.901 0.494 10.843 0.08
8 KB 14.208 5.116 15.942 0.142
16 KB 22.762 9.668 26.973 0.174
32 KB 30.357 16.301 42.276 0.183
64 KB 2.605 25.486 51.606 0.179
128 KB 4.831 28.404 18.495 0.308
256 KB 87.839 43.936 87.014 0.404
512 KB 96.93 28.836 95.64 0.335
1024 KB 99.789 40.661 71.096 0.318
Average 41.025 22.1 46.654 0.236
iMac-3 Test:
4 KB 4.689 0.79 10.348 0.065
8 KB 7.908 5.526 16.399 0.086
16 KB 6.848 8.783 27.967 0.056
32 KB 30.183 14.756 42.096 0.132
64 KB 46.42 13.255 53.114 0.277
128 KB 74.744 11.307 4.369 0.424
256 KB 80.955 25.521 26.432 0.484
512 KB 97.356 16.138 65.667 0.386
1024 KB 103.434 44.617 103.015 0.612
Average 50.282 15.632 38.823 0.28
It appears that small file performance is poor (historically a problem via AFP, I recall), but the Random Write performance is what scared me the most. It's very low across the spectrum. I'm going to provide these results to OWC for review, but wanted to get some additional perspective from the community. I'd appreciate any thoughts or ideas you might share.
Related Question:
We may have 35 users logged in at peak time. But given that I'm hosting network accounts for approximately 50 gigabit-equipped Macs, what would you recommend (or are you using) for storage based on my usage criteria mentioned earlier? I'm hoping there's a solution that's less expensive than the fibre-channel Promise RAID (or equivalent); as our budget unfortunately won't support that. Any storage solutions in the SATA realm that might be sufficient for hosting home directories where video capture isn't required?
Thanks for your patience and your advice!
Regards - ZeekRE: options (b) or (c) with external firewire or USB drives -- if you go this route, are you thinking of afp- or smb-mounting (i.e., ⌘k in Finder) the mini or cube or G3? If so, you'll want to get ahold of SharePoints (unless you know how to create mount points in NetInfo), so you can create an additional mount point on the mini or cube or G3 for your external drive. As you know, when you afp-mount another Mac, the mount points that show up are the individual user accounts on that other Mac /Users/{shortUserNameGoesHere}. But an external firewire drive would not be visible at /Volumes/{extDriveNameGoesHere} on the mini or cube or G3 from these User mount points because /Volumes/{extDriveNameGoesHere} is not in the path of /Users/{shortUserNameGoesHere}. The only way that you could get there would be if you connected as admin on the cube or mini or G3, and then mounted the mini or cube or G3 at its root (/). But you might not want to let regular user accounts access the cube or mini or G3 as admin. But SharePoints will let you define that mount point, so when you ⌘k, it shows up just like the user names do. I am not familiar with smb mounts (for the benefit of your Wintel boxes) but SharePoints will let you define smb mount points, too. It has enabled me to create a "community (inbound) fax" afp mount point, for remote users to retrieve faxes from my computer, as well as permit a "central" afp-mount point for all my users' dropboxes, so you don't have to mount every user if you have multiple drops to make. (That required me to actually move all the drop boxes to a common folder, and make aliases to those locations back in the original users' drop box locations). So you might want to look into SharePoints if you decide to go this route.
(if you find that this solves your problem, or is actually helpful towards arriving at a solution to your problem, please consider clicking on either the "helpful" or "solved" buttons in the header of this post) -
Grand Total For Matrix Based Report
Hi All,
I have a matrix based report with Fields like Country ,Amount and MonthYear
So report looks like below the columns get generated dynamically :
Country Oct 2013 Nov 2013 Dec 2013
India 25,000 25,000 25,000
England 22,000 25,000 30,000
Total 57,000 50,000 55,000
So this works perfectly fine . So next step was to get difference between the months like below :
Country Oct 2013 Nov 2013 Dec 2013 Oct-Nov 2013 Nov - Dec 2013
India 25,000 25,000 25,000 0
0
England 22,000 25,000 30,000 -3000
-5000
Total 57,000 50,000 55,000
Simon_Hou Provided me a custom code for dynamically find the difference between months . Now only requirement left is the sum of the dynamically generated month difference column . As the columns are generated based on a custom code it's not allowing me
to do a sum on it.
Desired Output
Country Oct 2013 Nov 2013 Dec 2013 Oct-Nov 2013 Nov - Dec 2013
India 25,000 25,000 25,000 0
0
England 22,000 25,000 30,000 -3000
-5000
Total 57,000 50,000 55,000 -3000
-5000
Can any one please advice me how to do sum for the dynamically generated custom code column .
Code is below it might help some1 else(Simon_Hou)
Private queueLength As Integer = 2
Private queueSum As Double = 0
Private queueFull As Boolean = False
Private idChange As String=""
Dim queue As New System.Collections.Generic.Queue(Of Integer)
Public Function CumulativeQueue(ByVal currentValue As Integer,id As String) As Object
Dim removedValue As Double = 0
If idChange <> id then
ClearQueue()
idChange = id
queueSum = 0
queueFull = False
CumulativeQueue(currentValue,id)
Else
If queue.Count >= queueLength Then
removedValue = queue.Dequeue()
End If
queueSum += currentValue
queueSum -= removedValue
queue.Enqueue(currentValue)
If queue.Count < queueLength Then
Return Nothing
ElseIf queue.Count = queueLength And queueFull = False Then
queueFull = True
Return (queueSum-currentValue-currentValue)
Else
Return (queueSum-currentValue-currentValue)
End If
End If
End Function
public function ClearQueue()
Dim i as Integer
Dim n as Integer = Queue.Count-1
for i=n To 0 Step-1
queue.Dequeue()
next i
End function
Thanks in Advance
PriyaHi Priya,
According to your description, you want to add a total row at bottom of the matrix. This total row should display the both sum of amount every month and the sum of the difference between months. Right?
Since we have tried the custom code in another similar thread you have posted before (Difference
Between the grouped column) and it works properly. In this scenario, we just need to use the sum function and put it as a variable when calling the custom function in custom code, then we will get the total difference between months. This
case has been tested in our local environment (In this sample, we used the same sample data as the last thread you posted before).Here are steps and screenshots for your reference:
1. Add a row out side of group. Put the expressions into corresponding cells.
2. Save and preview. The result looks like below:
If you have any question, please feel free to ask.
Best Regards,
Simon Hou -
Billing value should not exceed contract(value based contract) value
Hi,
We are using value based contract and in item category we set E in incompletion rule which stops me to create relaease order where its value exceeds the contract value.
But via release order we recognize revenue(service based revenue recognition) and we do billing directly through contract via milestone billing plan,
At present i can bill more then my contract value.Now i want to system should not allow me to bill mre then contract value.
I checked the option in VOV8 and VOV7 but all those are meant for release order not for bliing.
Thanks in advance.Hi Satya
You can set the billing amount in milestone billing plan itself. based on that value billing will done. -
SAP Hardware sizing for "User-Based sizing".
Short Text
User-based Hardware Sizing
Long Text
Dear SAP Support,
We would like to know the SAP Hardware sizing for "User-Based sizing".
Our queries is
1. In "User-Based sizing", What we have to consider,
the number of users are calculated in the basis of
Concurrent users in the system in a given point of time
or
total number of users logged into the systems in the whole day?
We have referred the SAP document "Sizing SAP System" and the above
point are not clearly mentioned.
Regards,As the document says there are number of possible definitions for "users" in SAP context...
For understanding assume that no of users logged to the system they consume different resources / areas in the system, some login to the system whole day but they don't work whole day, some user open multiple session to work while other open multiple session but they don't exactly work on it which means (every new session consume memory/resources) like you said their are concurrent users wherein they work and consume resources (SAP WPs)
So before finalizing the sizing first compare the both reports (user based, thorhgput) and read the advantages and disadvantages for both. You can also consult with SAP / Account Manager to help you
as per SAP document there's no point in counting no of pc's, laptops to calculate no of users
Also refer:
http://www.sap.com/solutions/benchmark/index.epx -
Regarding change process for CRM Lease contracts
Hi Frenzzzz,
I need to create a standalone program which is used for change process for a lease contract.... The change process mainly used in my requirement is (Change of Location) & (Change of Ownership)....
I found out two function modules CRM_FS_CP_PREPARE and CRM_FS_CP_MAINTAIN which is used for change process.. I donno how to use them (I mean the mandatory parameters which needs to be passed) or is there any other way that i can acheive this functionality
Regards,
Arvish.......Hi Vijay,
have you tried to maintain the upselling product through the webUI?
This would always be my first try because COMMPR01 does not necessarily support all new features.
Settings to check in IMG:
Have you assigned a method schema to your transaction type for Provider Contracts in:
SAP Customizing Implementation Guide
--> Customer Relationship Management
--> Transactions
--> Settings for Sales Transactions
--> Product Proposals in Quotations and Orders
--> Method Schemas for Product Proposals
--> Assign Method Schema to Transaction Type
Use a method schema that is based on SAP standard schema 000018 or at least contains module CRM_MKTPR_PP_US_GL_SC_READ ("Call the Solution Configurator to determine Global Up-Selling Products").
Place to check in debugger:
Trace the call to CRM_PRODUCT_PROPOSAL_DETERMINE triggered from CL_PROVDLPR_CHANGEPRODSR_IMPL->DO_PREPARE_OUTPUT()
Hope this serves as a starting point for your analysis.
Best regards
Stefan -
Business Flows for Sales and Contracts process
Hi,
I needs Business Flows for sales and contracts process for my project.
Does anybody knows where i can find these BFA ?
Thanks
Regards
MehdiHi mehdi;
Please check below and see its helpful:
R12 Responsibilities And Roles Based On Business Flows [ID 406401.1]
Regard
Helios -
Invoice block for Usage Decision in QM
Hi All,
My requirement is any Standard Configuration is there to block the invoice when the material is Waiting for Usage decision. We have a made a control key with invoice block and assigned in Material Master QM view, but the system is not blocking invoice, even the material is still in Quality inspection without any usage decision.
regards
Gibi PhilipHi ,
Have you checked in MIR4/MRBR , Whether you are getting any indicator below the filed Quality.
Also consider some of the help tips provided by SAP.
"If you only want to pay invoices, when the quality management process has accepted goods or waived a goods receipt inspection, you must ensure that invoices are not entered before goods receipt. You do this by planning GR-based invoice verification for the relevant vendors."
Regards
K.M.Arun -
"frags delayed" counter incrementing for Voice PVC
Hi,
We are using VoFR between two Cisco 2610 using FXO\FXS Cards. It is a point-point link with two PVCs, one for Voice and one for Data.
I have implemented Traffic-Shaping and FRF. However when i do a "show frame pvc " command, i can see "frags delayed"counter incrementing for the Voice PVC, indiciating delay in sending packets and thus compromising Voice Quality.
1. Is it normal to have this counter increasing ? What is the acceptable percentage i.e "frags delayed \ total frags" ?
2. Is there anything i can do ? Would PVC Priority Queuing help ?
I need to be sure if PVC Priority is the solution, as we would have to do a Flash Upgrade to install the new software with this feature.
++++++++++++++++++++++++++
show frame pvc 103
PVC Statistics for interface Serial0/0 (Frame Relay DTE)
DLCI = 103, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial0/0.3
input pkts 373951 output pkts 374604 in bytes 11542352
out bytes 12245392 dropped pkts 0 in FECN pkts 0
in BECN pkts 0 out FECN pkts 0 out BECN pkts 0
in DE pkts 0 out DE pkts 0
out bcast pkts 5474 out bcast bytes 1571038
pvc create time 11w3d, last time pvc status changed 04:06:31
Service type VoFR-cisco
Voice Queueing Stats: 0/100/0 (size/max/dropped)
Current fair queue configuration:
Discard Dynamic Reserved
threshold queue count queue count
64 16 2
Output queue size 0/max total 600/drops 0
configured voice bandwidth 30000, used voice bandwidth 0
fragment type VoFR-cisco fragment size 320
cir 32000 bc 320 be 0 limit 40 interval 10
mincir 32000 byte increment 40 BECN response no
frags 374604 bytes 12261814 frags delayed 6501 bytes delayed 1609296
shaping inactive
traffic shaping drops 0
+++++++++++++++++++++++++++++++++++The following links explains the delay in voice traffic and gow to do traffic policing
VoIP over Frame Relay with QoS (Fragmentation, Traffic Shaping, LLQ / IP RTP Priority)
http://www.cisco.com/warp/public/788/voice-qos/voip-ov-fr-qos.html#15
Troubleshooting Output Drops with Priority Queueing
http://www.cisco.com/warp/public/105/priorityqueuedrops.html
Understanding Delay in Packet Voice Networks
http://www.cisco.com/warp/public/788/voip/delay-details.html
Voice QoS: ToS-CoS Mapping Via LLQ
http://www.cisco.com/warp/public/788/voice-qos/tos-cos.html
Frame Relay Traffic Shaping for VoIP and VoFR
http://www.cisco.com/warp/public/788/voip/fr_traffic.html -
Business Area for Oracle Project Contracts
Hello: I just installed Oracle Discoverer Administration Edition. I must grant privileges to Users with responsibility "Project Contracts Super User" and "Project Contracts Users", but I dont know wich Business Areas must be grat to those users ? Somebody knows which Business Area is the most suitable for Oracle Projects Contracts users?
Thanks,Hi mehdi;
Please check below and see its helpful:
R12 Responsibilities And Roles Based On Business Flows [ID 406401.1]
Regard
Helios
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