Change in Voice Level (Increase)

Question

I had to edit an existing file created with v2. I renarrated
some captions using v3 and changed some backgrounds. The
environment was exactly the same, and headset was the same. Yet
when I play it. The sound is very loud. Even with the volumn turned
all the way down.

Answer 1

Unfortunately, it is not possible that the environment "
was exactly the same". A change in the humidity in the room
will affect the ambient air and that will change the record level.
From day to day and hour to hour we are more or less tired, more or
less alert, more or less patient and so on. Any of those things can
affect the volume at which we speak - without us recognizing the
difference in our own voice volume or pitch, etc..
If you only edited a small number of slides, you could edit
the audio on those slides, decreasing the volume on each. With the
slide open in EDIT view, double-click the audio on the time-line to
open audio Properties. Then press the keyboard shortcut CTRL+A to
select all the audio on the waveform. Finally, click "Adjust
Volume" to lower the volume on the entire waveform.
A more likely scenario - and perhaps a better approach if you
have a larger number of slide audio files to be changed, or if the
need for matching volume on all slides is mission critical - is to
export all audio, open it in an audio editor, and normalize it
before returning it to Captivate. This could be a lot of work for
you, but may be your only alternative.
Good luck!
.